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1. Organizational units in the system represent the structure of an enterpriseorganization. Which organizational units represent only sales and distribution?Answer: Sales AreaSales organizationDistribution channelDivisionShipping point2. Which organizational unit can you use in the system to represent a sales facilityor a sales subsidiary?Answer: Sales organization3. Which organizational units can you use in the system to represent a means toship goods to the customer (for example, factory sales, whole sales trade, orretail trade)?Answer: Distribution channel4. Which organizational units can you use in the system to represent differentproduct lines and to group materials (for example, vehicles, accessories, orspare parts)?Answer: Division5. Which organizational units can you use in the system to organize and processoutbound deliveries from different places (for example, loading ramp or raildepot)?Answer: Shipping point6. A corporate group can be divided up into several companies or subsidiaries.Which organizational unit can you use in financial accounting to represent alegal entity and an independent accounting unit in the system?Answer: Company code7. In a company, you can manufacture and store materials in different places.Which organizational unit can you use in the system to represent a productionfacility or a distribution center?Answer: Plant8. Within a plant, material storage can be divided up according to various locationsor rooms. Which organizational unit can you use in the system to representsuch a location or room?Answer: Storage location9. Which organizational units does a sales area consist of?Answer: The sales organization, distribution channel, and division form thesales area.10. Can you assign more than one distribution channel to a sales organization?Answer: Yes. You can assign more than one distribution channel to a salesorganization.11. Can you assign a distribution channel to multiple sales organizations?Answer: Yes. You can assign a distribution channel to multiple salesorganizations.12.Which organizational unit is a sales organization assigned to in order to representthe connection of sales and distribution processes to financial accounting?Answer: To the company code.13.Can you assign a sales organization to multiple company codes?Answer: No. A sales organization is assigned to only one company code.However, more than one sales organization can be assigned to a company code.14. In a sales organization, can you sell materials from multiple delivering plants?Answer: Yes. In a sales organization, you can sell materials from multipledelivering plants.15. To which organizational unit do you assign a shipping point?Answer: The shipping point is assigned to a plant.16. Can you assign a shipping point to multiple plants?Answer: Yes. A shipping point can also be assigned to multiple plants.17. However, this might only be appropriate when the plants are in physicalproximity to each other.18. In which organization unit are storage locations grouped together?Answer: To the plant.19. Which steps are carried out in sales and distribution processes?Answer: Presales ActivitiesSales Order ProcessingProcurementShippingBillingPayment20. Which function in the system can you use to display the overall processing statusand history for documents?Answer: With the function Display document flow.21. What are the three levels of a sales order?Answer: Order headerItemSchedule line22. What are the two levels of an outbound delivery and a billing document?Answer: HeaderItem23. What are the effects of posting a goods issue?Answer: Stock quantity is updatedValues are updated in inventory accountingStocks are updatedFurther accounting documents are generated (in Controlling, for example)The billing index is updated (by doing so, the billing document can be generatedfor outbound delivery)Status in all relevant sales documents is updated.24. What are the effects of creating a billing document?Answer: Accounting document is created.Further documents are created for accountingStatus in all relevant sales documents is updated.The sales information system is updated.The customer credit management account is updated25. Which condition master data categories (4) can be used in pricing?Answer: Prices, surcharges/discounts, freights, taxes.26. You want to sell your materials through multiple distribution channels. Isit possible to maintain the prices in the condition master in different waysaccording to the distribution channel?Answer: Yes. Usually, the price is maintained according to the salesorganization and the distribution channel. The price can also be maintainedaccording to further criteria (the customer, for example).27. You have entered a sales order. By doing so, prices were determined by theautomatic pricing function. Can you change the prices manually when enteringthe order?Answer: Yes. Usually, during order entry you can overwrite the price manually. However, it is possible to restrict this by making the relevant settings inCustomizing or in the condition record.28. During sales order processing, you use various divisions. However, you alwayswant to use the same condition master data for all divisions. In order to avoidunnecessary maintenance of condition master data for multiple divisions, youwould like to configure the system in such a way, that the condition master dataof division 00 are also valid for division 01. Is this possible?Answer: Yes. In Customizing, you can set up division 00 as a representativedivision and reference from divisions 01 and 02 to it. In this way, the conditionmaster data of division 00 is also valid for divisions 01 and 02.29. Is it possible to make these settings for common master data for customer andmaterial master data as well?Answer: For customer master data, it is possible to configure commonmaster data for the divisions. For material master data, this is only possiblefor distribution channels, as the division in the material master is not anorganizational unit that can be used to maintain related fields.30. What is the purpose of the shipping point?Answer: The shipping point is the organizational unit, whose employees are responsible for the complete shipping processing.31. What is the purpose of the route?The route establishes the path and the method of transportation a delivery item takes to reach the customer location. The route is also an important criteria for the selection of orders for shipping work lists.32. The system checks three sources in which the delivering plant can be specified.What are these sources?Answer: The master record in the customer-material info record, the masterrecord of the ship-to party, and the material master record.33. Which delivering plant is set for the item, if there is no entry in these sources?Answer: No delivering plant34. From which master record does the delivering plant in item 10 come?Answer: Ship-to party master record determines the plant.35. The system uses three types of information from the sales order for determiningthe shipping point. What are they?Answer: Delivering plant, shipping conditions, loading group36. When is a backorder created for an order item?a) A backorder can be executed if an order item is backdated. An order itemis backdated if the order quantity is not complete or the required deliverydate has not been confirmed in time.37. What are the two different types of backorders?a) A backorder can be implemented using manual backorder processing orrescheduling.38. Which field from the customer master can be used as a sorting criterion forrescheduling?The delivery priority is taken from the customer master in the sales order and can be used as a sort criterion for orders during rescheduling.39. You want to load several items from different deliveries, that all have thesame ship-to party, into the container. Do you have the option of doing this inthe shipment document and entering which items are to be loaded into whichcontainer?Answer: You can specify which items are to be loaded together into a container in the shipment document. You can also load items for different deliveriestogether into one container.40. You have put together several deliveries for different customers in Hamburg intoone shipment document for one lorry load. Do you have the option of dividingthe shipping costs to the customer depending on the number of items beingdelivered to them?Answer: Yes. You can enter the shipment costs into a shipment cost documentand distribute these accordingly amongst customers.41. What is the difference between a shipment document and a transfer order?Answer: The shipment document is created and used to group together severaldeliveries for one shipment to a customer. For example, for one lorry driver.The transfer request acts as a basis for picking.It is created for a delivery, to control internal material movements.42 Name some of the differences between an inquiry and a quotation.a) Inquiries are customer requests for quotations. Inquiries come fromcustomers. Quotations are made to customers.For inquiries, the validity date is used in the system as a processingdeadline for an answer to the inquiry. Quotations are legally binding duringthe customer validity period.43. Does an inquiry have to be set up before a quotation can be created?a) No. Quotations without reference to an inquiry can also be created.44. Does automatic pricing take place during entry of quotations or inquiries?a) Yes. Automatic pricing takes place (dependent on Customizing) duringinquiry and quotation creation.45. Do you have the option of carrying out the availability check in an inquiry or aquotation as you do in the sales order?a) Yes. An availability check is carried out during inquiry and quotation entryin the same way as during sales order entry (dependent on Customizing).46.What does item category determination in the sales document depend on?a) The item category is found in the material master and is dependent on thesales document type (inquiry, quotation, standard order,.) and the itemcategory group.47.Can different items be created in an order with different item categories?a) Yes. Different items can be created in an order with different itemcategories.48.Can you set an item in an inquiry so that it is not relevant for billing and that anitem in a sales order is relevant for billing, depending on the item category?a) Yes. Billing relevance, pricing, delivery relevance and the incompletionlog, for example, can be set in Customizing, dependent on item categories.49. Which date in the sales order corresponds to the end date in the assembly order?Answer: The end date of the assembly order corresponds to the material stagingdate in the sales order.50. Can you create a delivery document for a credit memo request?a) No. In credit memo processing, no deliveries or goods movements occur.51. Do you have to create a credit memo request or a returns document withreference to a sales order or billing document?a) No. A credit memo request or returns document can also be created withoutreference to another document.52.Why would you create a credit memo request or returns document with referenceto a sales order?a) If create a credit memo request or returns document with reference toa sales order, the system receives all the required data (customer data,material data, quantity, and price) from the original document.53.Which document would you create if the billing document contains a differentquantity or price?a) An invoice correction request is used for correcting quantities or othervalues in billing documents.54. Can an invoice correction request also be created with reference to a sales order?a) No. An invoice correction request is always created with reference toa billing document.55.Why do you have to enter an order reason for returns or credit/debit memorequests?a) The order reason is entered so that that causes of complaints can later beevaluated.56.Once you have created a billing document, you find out the address of the payerhas changed. What can you do to change the address and carry out billing again?a) You can cancel the billing document and carry out billing again, where

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