外貿(mào)英文郵件范文

1、外貿(mào)業(yè)務(wù)全套英文郵件第一步 1. 向顧客推銷商品 Dear Sir: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure

2、. Yours faithfully 2. 提出詢價(jià) Dear Sir: Jun.1, 2001 We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to s

3、ecure our business. We look forward to hearing from you soon. Truly 3. 迅速提供報(bào)價(jià) Dear Sir: June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list.

4、 After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you. 交易的契機(jī) 4. 如何討價(jià)還價(jià) Dear Sir: June 8, 2001 We have received your price lists and have studied it carefully. However, the pr

5、ice level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon. Yours truly 5-1 同意進(jìn)口商的還價(jià)

6、Dear Sirs: June 12, 2001 Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this

7、 product unfavorably. However, for your order we have kept our prices down. Sincerely 5-2 拒絕進(jìn)口商的還價(jià) Dear Sirs: June 12, 2001 Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We

8、must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer. Truly 6. 正式提出訂單 Dear Sir: June 15, 2001 We have discussed your offer of 5% and

9、 accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.

10、Truly 7. 確認(rèn)訂單 Dear Sir: June 20, 2001 Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times. Sincerely 8. 請(qǐng)求開立信用證 Gentlemen: June 18, 2001 Tha

11、nk you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested. Sincerely 9. 通知已開立信用證Dear Sir: June 24, 2001 Thank you

12、 for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed. Sin

13、cerely 10. 請(qǐng)求信用證延期 Dear Sir： Sep. 1, 2001 We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers a

14、nd secure their consent to extend the L/C to Sept.30. Sincerely 11. 同意更改信用證 Gentlemen: Sept. 5, 2001 We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30.

15、Please keep us abreast of any new development. Sincerely 通知已開立信用證 Dear Sir: June 24, 2001 Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,00

16、0 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed. Sincerely 回復(fù)客戶投訴的信函范文 客戶投訴我們的同事工作效率和理解能力低下： Michael: I appreciate if u get involve with Jane， she is not following pos instructions and get back to us in the same subject with difference. Last week was Ve

17、t certificates， then Bill of ladings explanations， now is packaging when we are attaching all e-mails for you and her reference which is been discussed to be use on 3 months. We want to continue and trust in oiur relationship but its issues which has to be stop. I will appreciate if you come back to

18、 us with a determination for the future. Thanks， 第一次草擬的回復(fù)如下(沒發(fā)給客人)： 1 Re. the balance of packaging Its our fault that we did not explain well and cause the confusion. When we advised 3 months in the early email， we meant to ship these packaging in 3 months， and when we talked about 1 month， we meant

19、 to receive your order for these packaging in 1 month， but the ship date can be Nov. Pls advise if you will be able to place the order in 1 month or you need more time. We will also improve and take care in future communication. Thank you. 2 Re. The communication efficiency We review the emails of t

20、hese days. For the email back and forth， we think the most important reason is because we do not know well about your company internal organization and each persons work scope， so sometimes we do not address the right person to clarify our questions， and the message we received from different people

21、 is not consistent. We got this problem when we got back to you for Vet and BL. Pls advise your company internal organizations function， and we can contact the right person in future communication. Thank you. Apology again for any inconvenience. We will take care and improve our communication in fut

22、ure. 修改以后，最終發(fā)給客人的版本： 1 Re. the balance of packaging Sori for inconsistent info we provided and confuse you. When we advised 3 months in the early email， we meant to ship these packaging in 3 months， and when we talked about 1 month， we meant to receive your order for these packaging in 1 month， but

23、the ship date can be Nov or later. Pls advise if you will be able to place the order in 1 month? We will provide consistent info and prevent confusion in future. Thank you. 2 Re: The communication efficiency We did notice it take too many back and forth communication on B/L & Vet， it sounds to me th

24、at our people dont know well about your internal organization， we address question to improper people which come back inaccurate info and bring confusion to us， this create lots of unnecessary back and forth communication & make both parties loss efficiency. In order to improve communication efficie

25、ncy， could you pls advise who we should address for below area; 1. PO placement， PI (We notice both Mislay and Angela place Pos.) 2. Any question related to PO 3. logistic & Customs clearance， including import permit， Shipping document / Vet Document， etc. 4. New product development 5. Packaging & a

26、rtwork approval 6. Production sample approval 7. Accounting (We suppose we should contact Michael Reid， pls double cfm) Again， apology for inconvenience. We will improve communication efficiency in future. 外貿(mào)函電范文匯總 外貿(mào)函電書寫基本原則 一、Courtesy 禮貌 語言要有禮且謙虛，及時(shí)地回信也是禮貌的表現(xiàn)。 例如： We have received with many thanks

27、 your letter of 20 May, and we take the pleasure of sending you our latest catalog. We wish to draw your attention to a special offer which we have made in it. You will be particularly interested in a special offer on page 5 of the latest catalog enclosed, which you requested in your letter of 20 Ma

28、y. 二、Consideration 體諒 寫信時(shí)要處處從對(duì)方的角度去考慮有什么需求，而不是從自身出發(fā)，語氣上更尊重對(duì)方。 例如： “You earn 2 percent discount when you pay cash. We will send you the brochure next month. ”就比 “We allow 2 percent discount for cash payment. We wont be able to send you the brochure this month.” 要好。 三、Completeness 完整 一封商業(yè)信函應(yīng)概況了各項(xiàng)必需的事項(xiàng)

29、，如邀請(qǐng)信應(yīng)說明時(shí)間、地點(diǎn)等，確忌寄出含糊不清的信件。 四、Clarity 清楚 意思表達(dá)明確，要注意： （一）避免用詞錯(cuò)誤： 例如：As to the steamers sailing from Hong Kong to San Francisco, we have bimonthly direct services. 此處bimonthly有歧義：可以是twice a month 或者once two month.故讀信者就迷惑了，可以改寫為： 1.We have two direct sailings every month from Hong Kong to San Francisco

30、. 2.We have semimonthly direct sailing from Hong Kong to San Francisco. 3.We have a direct sailing from Hong Kong to San Francisco. （二）注意詞語所放的位置： 例如： 1. We shall be able to supply 10 cases of the item only. 2. We shall be able to supply 10 cases only of the item. 前者則有兩種商品以上的含義。 （三）注意句子的結(jié)構(gòu)： 例如： 1.We

31、sent you 5 samples yesterday of the goods which you requested in your letter of May 20 by air. 2.We sent you, by air, 5 samples of the goods which you requested in your letter of May 20. 五、Conciseness 簡潔 （一）避免廢話連篇： 例如： 1.We wish to acknowledge receipt of your letter.可改為：We appreciate your letter. 2.

32、Enclosed herewith please find two copies of.可改為: We enclose two copies of. （二）避免不必要的重復(fù)： （三）短句、單詞的運(yùn)用： Enclosed herewith-enclosed at this time-now due to the fact that-because a draft in the amount of $1000-a draft for $1000 六、Concreteness 具體 七、Correctness 正確 外貿(mào)函電:約定 約定 Appointments Dear Mr. / Ms., Mr

33、. John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at 2.00 p.m. about the opening of a sample room there. Please let us know if the time is convenient for you. If not, what time you would suggest. Yours faithfully 約定 尊敬的先生/小姐， 我們的總

34、經(jīng)理約翰格林將于六月2日到7日在巴黎，有關(guān)在那開樣品房的事宜，他會(huì)于六月3日下午2：00點(diǎn) 拜訪您。 請(qǐng)告知這個(gè)時(shí)間對(duì)您是否方便。如不方便，請(qǐng)建議具體時(shí)間。 您誠摯的 外貿(mào)英語函電范文 外貿(mào)函電 Foreign Economic Relations & Trade Committee of What City Address: 地址略- Tel: 電話號(hào)碼 Fax: 傳真號(hào)碼 _ To: Ms Jaana Pekkala, Consultant for China Swiss Organization for Facilitating Investments Fax: +41-1-249 31

35、 33 Total pages of this fax: 2 _ Dear Ms Jaana Pekkala, We understand from The Swiss Business Guide for China that your organization is helping Swiss firms in seeking opportunities of investing in China and business cooperating with Chinese partners. To establish business relations with your organiz

36、ation and attract Swiss companies investment here in What, We write to introduce our city, the city of What, as one of the open cities in Liaoning Province, China and also ourselves, Foreign Economic Relations & Trade Committee of What, as a What government initiative to facilitate business relation

37、ship with foreign companies. Our committee provides advice and assistance to What firms seeking to export their services, goods to foreign areas and import goods and services abroad. We also assist What firms in establishment of joint ventures and carry the procedures for examination and approval of

38、 joint ventures and foreign sole investment firms. Our Committee can provide What companies with information on the world market and specific commercial opportunities as well as organize trade missions, seminars and business briefings. Our committee facilitates and encourages investment from other c

39、ountries into targeted sectors of What economy and maintains active promotion of What through its network of contacts in domestic and abroad areas. Nowadays, we are seeking foreign investment in the field of capital construction, such as improving of tap water system and highway construction. Also,

40、we are setting up a tannery zone in Tongerpu, the largest leather clothes producing and wholesaling base in North China. We invite Swiss companies with most favorable polices to set up their firms in any form on tanning, leather processing and sewage treatment. Any information on investment projects

41、 into What and on business cooperation with firms in What is highly appreciated and will be pass on to anyone who have approached us with interest in similar project. You are also invited to our city for investigation and business tour. Should you have any questions, please fell free to contact us.

42、Thank you for your attention and looking forward to your prompt reply. Sincerely yours, Qiming Di Commercial Assistant For Foreign Economic Relations & Trade Committee of What City 外貿(mào)英語函電范文:邀請(qǐng)與答復(fù) 外貿(mào)函電:邀請(qǐng)與答復(fù) Invitation and Reply Dear Mr. / Ms, We should like to invite your Corporation to attend the 2

43、000 International Fair which will be held from August 29 to September 4 at the above address. Full details on the Fair will be sent in a week. We look forward to hearing from you soon, and hope that you will be able to attend. Yours faithfully 尊敬的先生/小姐， 在上述地址，我們想請(qǐng)貴公司參加于八月二十九日到九月四日舉辦的2000國際商品交易會(huì)，關(guān)于交易

44、會(huì)的 詳情我們一周內(nèi)將寄給你。希望不久能收到你的來信，并能來參加。 您誠摯的 肯定答復(fù) Dear Mr. / Ms, Thank you for your letter of June 28 inviting our corporation to participate in the 2000 International Fair. We are very pleased to accept and will plan to display our electrical appliances as we did in previous years. Mr. Li will be in your

45、 city from July 2 to 7 to make specific arrangements and would very much appreciate your assistance. Yours faithfully 尊敬的先生/小姐， 感謝六月二十八日來信邀請(qǐng)我們公司參加2000國際商品交易會(huì)。我們樂于參加并計(jì)劃展示我們前幾年生產(chǎn) 的電子設(shè)備。李先生將于七月二日至七日去你市做具體安排，非常感謝你的協(xié)助。 你誠摯的 否定的答復(fù) Dear Mr. / Ms, Thank you very much for your invitation to attend the 2000 I

46、nternational Fair. As we are going to open a repair shop in your city at that time, we are sorry that we shall not be able to come. We hope to see you on some future occasion. Yours faithfully 尊敬的先生/小姐， 非常感謝您邀請(qǐng)我們參加2000國際商品交易會(huì)。由于我們將于同一時(shí)間到你市新開一家維修店，非常抱歉 我們不能前去。 希望以后在某些場合見到您。 您誠摯的外貿(mào)函電:祝賀信 Congratulatio

47、n letter 1 Dear Mr. / Ms, On the occasion of the 35th anniversary of your National Day, please accept our heartiest congratulations. May the trade connections between our countries continue to develop with each passing day! Yours faithfully 尊敬的先生/小姐， 值此國慶三十五周年之際，請(qǐng)接受我們最真誠的祝賀。愿我們兩國之間的貿(mào)易聯(lián)系持續(xù)發(fā)展。 你誠摯的 Co

48、ngratulation letter 2 Dear Mr. Minister Allow me to convey my congratulations on your promotion to Minister of Trade. I am delighted that many years service you have given to your country should have been recognized and appreciated. We wish you success in your new post and look forward to closer coo

49、peration with you in the development of trade between our two countries. Sincerely 尊敬的部長先生， 請(qǐng)?jiān)试S我向您升任貿(mào)易部長表示祝賀。多年來你對(duì)國家的貢獻(xiàn)被認(rèn)可，欣賞，我非常高興。我們祝愿您在 新的職位取得成功，期待我們兩國在貿(mào)易發(fā)展上進(jìn)一步合作。 誠摯的 回信 Dear Mr. / Ms, Thank you for your letter conveying congratulations on my appointment. I wish also to thank you for the assista

50、nce you have given me in my work and look forward to better cooperation in the future. Sincerely 尊敬的先生/小姐， 感謝你來信對(duì)我的任命表達(dá)的祝賀。我也感謝您對(duì)我的工作給予的支持，并期望未來能有更好的合作。 誠摯的 外貿(mào)函電:咨詢 Consultation Dear Mr. / Ms, We are much concerned that your sales in recent months have fallen considerably. At first we thought this m

51、ight be due to a slack market, but on looking into the matter more closely, we find that the general trend of trade during this period has been upwards. It is possible that you are facing difficulties of which we are not aware. If so, we would like to know what we can do to help. We, therefore, look

52、 forward to receiving from you a detailed report on the situation and suggestions as to how we may help in restoring our sales to their former level. Yours faithfully 咨詢 尊敬的先生/小姐： 我們非常關(guān)心你方銷售近幾個(gè)月大幅度下降。開始我們以為是市場疲軟，但仔細(xì)研究問題，我們發(fā)現(xiàn)過去 這段時(shí)間貿(mào)易的總趨勢是上升的。有可能你方面臨我方還不知道的困難，如是這樣，我方想知道是否能幫助什么。我們期望收到關(guān)于問題的詳細(xì)報(bào)告，及建議我們怎樣

53、幫助才能把銷售恢復(fù)到原來的水平。 您誠摯的 建立與發(fā)展關(guān)系函電 我們從駐巴基斯坦使館商務(wù)參贊處得悉貴公司的名稱和地址，現(xiàn)借此機(jī)會(huì)與你方通信，意在建立友好業(yè)務(wù)關(guān)系。 我們是一家國營公司，專門經(jīng)營臺(tái)布出口業(yè)務(wù)。我們能接受顧客的來樣定貨，來樣中可具體需要產(chǎn)品的花樣圖案，規(guī)格及包裝裝潢的要求。 為使你方對(duì)我各類臺(tái)布有大致的了解，我們另航寄最新的目錄供參考。如果你方對(duì)產(chǎn)品有興趣，請(qǐng)盡快通知我方。一俟收到你方具體詢盤，即寄送報(bào)價(jià)單和樣本。 盼早復(fù)。 SPECIMEN：INTRODUCING BUSINESS OPERATION Dear Sirs, RE:TABLECLOTH We have your n

54、ame and address from the Commercial Office of Chinese Embassy in Pakistan. We take this opportunity to write to you with a view to set up friend business relations with you. We are a state-owned company dealing specially with the export of tablecloth. We are in a position to accept orders according

55、to the customers samples. In the customers samples, request about the assorted pattern, specification and package of the needed goods can be indicated particularly. In order to give you a general idea of various kinds of the table-cloth we are handling, we are airmailing you under separate cover our

56、 latest catalogue for your reference. Please let us know immediately if you are interested in our products. We will send you our price list and sample to you as soon as we receive your specific inquiry. Looking forward to your early reply, we are. Yours faithfully 范文2求建立直接貿(mào)易關(guān)系 尋求建立貿(mào)易關(guān)系 我們和_交往多年,承他向我

57、們推薦了貴公司。 目前，我們專門從事_地區(qū)的貿(mào)易,但尚未與貴公司有貿(mào)易交往。 由于我們對(duì)推銷_感興趣，故特致函，以求能早日與貴方建立直接的貿(mào)易關(guān)系。 我們期待貴方能寄來你們有興趣出售的各種_（貨物）的詳細(xì)說明和外銷價(jià)格。我們將愉快地調(diào) 查我方市場可能銷售的情況。 另一方面，若貴公司愿從我方購買產(chǎn)品，承蒙關(guān)照，請(qǐng)將你們感興趣的貨物逐項(xiàng)列表，一并寄來，以 便視我方供貨能力，向貴公司提供一切所需的資料。 盼早日賜復(fù)。 范文3接受推薦客戶 同意建立業(yè)務(wù)關(guān)系 謝謝貴公司5月7日來函，非常感謝_向你推薦了我們。承作為_的出口商，你愿意與我們建立 直接貿(mào)易關(guān)系，這恰巧與我們的愿望一致。我們非常愉快地答復(fù)你對(duì)_所需要的資料。所附上的商品