2021客服面試自我介紹范文參考

1、客服面試自我介紹范文參考 是客服求職者時的的引玉之磚，下面是由 _分享的客服參考，希望對你有用。 我是一個開朗大方，性格外向，每做一件事情都要求最好，能刻苦成擔(dān)每一件事情。 在校表現(xiàn)良好，擔(dān)任班科代，生活委員，在學(xué)生會擔(dān)任學(xué)習(xí)部事務(wù)，在社團部擔(dān)任干事，工作要求做到最滿意一做就做到最好。 自覺服從公司要求和紀律,熟悉運用本專業(yè)知識，掌握課外知識本能，帶著激情去工作,可在短時間內(nèi)接受新的環(huán)境及事物。 期間，我的工作主要是解答客服拔打上來的投拆電話，我認為首先要認同客戶要求，根據(jù)用戶提出的問題進行解答，要使用戶得到合理的答案。還參與經(jīng)理實施的獎勵政策，通過實施和有效溝通，促成6家加盟客戶開分店,4家

2、加盟客戶介紹朋友/親戚與公司合作。 我堅信，自己學(xué)到的知識和勤奮努力都將取得收獲，請給我一個機會，我將為公司的發(fā)展貢獻自己的一份力量。 各位面試官，下午好!我感到非常榮幸能夠有機會參加合肥移動的面試. 我叫xx，是xx大學(xué)中文專業(yè)應(yīng)屆生，我的性格樂觀向上，膽大心細。大學(xué)四年，我在認真學(xué)習(xí)的同時，也注重發(fā)展自己的能力。 首先在學(xué)習(xí)方面，我努力學(xué)習(xí)專業(yè)知識，成績優(yōu)異，專業(yè)課成績均在80分以上，并且通過了普通話二級甲等測試，四級考試以及國家二級測試，具有較強的學(xué)習(xí)能力! 其次在社會實踐方面。在學(xué)校，我曾擔(dān)任院學(xué)生會部長，任職期間，成功舉辦多項活動，表現(xiàn)突出，先后被評為“優(yōu)秀部員”、“優(yōu)秀團干”、“學(xué)

3、生會先進個人”等，在學(xué)生會的任職大大提高了我的溝通與領(lǐng)導(dǎo)能力，增強了團隊協(xié)作能力。 在校外，xx年暑期，我在中國移動先后擔(dān)任話務(wù)員、營銷員實習(xí)生，由于業(yè)務(wù)上手較快、客戶溝通良好、帶領(lǐng)團隊銷售業(yè)績顯著，獲得領(lǐng)導(dǎo)的好評，被中國移動評為“標準營銷員”，實習(xí)期間大大鍛煉了我的語言表達能力，培養(yǎng)了與客戶溝通交流的能力。我也曾利用課余時間做過超市的導(dǎo)購、培訓(xùn)機構(gòu)的老師，對于我來說，人生就是一個不斷學(xué)習(xí)和豐富的過程! 最后，我想談?wù)剬ψ约簯?yīng)聘的崗位，客戶經(jīng)理崗的一點認識。通俗的說，就是服務(wù)客戶，用自己的真誠態(tài)度和熟練的業(yè)務(wù)知識滿足客戶的需求。我通過以前的積極實踐，使自己不斷的進步，這些能力已經(jīng)得到了長足的發(fā)

4、展、并不斷的完善，獲得了很多的認可。我相信自己有能力勝任這個崗位。 另外，我在與人溝通交流時有一個特點，就是具有很強的親和力，這也有利于以后的客服工作。希望各位面試官能夠給予我進入這個崗位工作的機會，證明自己，發(fā)揮自己的作用。 介紹完畢，謝謝! My English name is Julie. I chose Julie to be my English name because my family name is Zhu. I guess Im not the first Julie you have interviewed, because there are so many Julie

5、s, hehe. My hometown is Wuhan, so I speak Hubei dialect in addition to Mandarin and some Cantonese. I graduated from Guangzhou University two years ago. I had great performance in university, two scholarships, two awards of lent Student Cadre, and one impressive award of Full Atnce, which means I ne

6、ver missed a single class that semester! My first job was receptionist and secretary in an electronic pany, but I left in less than a year simply because I had little work to do there. At that time I could finish a days work in several hours. I couldnt bear the boredom of having nothing to do, so I

7、quit. My current job is a very busy one. I work at Leshi Pharmaceutical Company. Leshi, as you can see on my resume, specializes in the wholesale of Chinese medicine, the annual sales are about 50 million RMB. I am one of the eight customer service representatives. I provide services to about fifty

8、customers, inputting orders, pushing payments, handling plaints and so on. Last year I ranked number two of the eight representatives in the annual Satisfaction Survey. Sales reps gave me 4.5 and customers gave me 4.2 out of the full score of 5 for the services I provided. Im interested in Ciba for

9、two reasons. The first reason is that I look forward to joining a big international pany. The second reason is that I feel I meet your requirements. Although Ive never worked in fine chemistry panies, the two-year experience in a pharmaceutical pany has made me a qualified customer service representative who can meet the high standards. I believe you know that the pharmaceutical business usually has very strict requirements and high standards. In addition, I am sure I can learn how to use Oracle ERP in a short time, as I