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1、書山有路勤為徑,學海無涯苦作舟。祝愿天下莘莘學子:學業(yè)有成,金榜題名!語言類考試復習資料大全劍橋商務英語中級模擬41劍橋商務英語中級模擬41READINGPART ONE Look at the statements below and the information on future home on the opposite page. Which section (A, B, C, or D) does each statement 1-7 refer to? For each statement 1-7, mark one letter (A, B, C, or D) on your
2、Answer Sheet. You will need to use some of these letters more than once.AIts the space where commodities traders turn into couch potatoes and kids spend every waking moment from the terrible twos to the terrifying teens. Whatever you want to call it-the living room, the family room, the playroom-its
3、 now the most wired room in the house, even more so, surprisingly, than the home office. So its about time you got some R答案:B2. When you are back home, the computer knows who you are.答案:D3. We will lead a much easier life in the future.答案:D4. People are spending a lot of time in the living room.答案:A
4、5. Progress has been made to improve our living room, but we still have difficulty in making the future living room.答案:B6. Future TV is expensive and it worths the prize.答案:C7. Target consumers of todays merchants are usually people who spend most of their time in the living room.答案:APART TWO Read t
5、he article below about Microsoft anti-trust suit. Choose the best sentence from the opposite page to fill each of the gaps. For each gap 8-12, mark one letter (A-G) on your Answer Sheet. Do not use any letter more than once. WHAT NEXT IN THE MICROSOFT SUIT The Justice Departments top anti-trust pros
6、ecutor says this week that the government is looking at a full range of remedies. It wants to find the appropriate punishment following a judges ruling that Microsoft is a monopoly, including the possible breakup of the software company. We are looking at the range of sanctions; were talking to peop
7、le in the industry, people who work with Microsoft, people who manufacture computers and were doing an analysis to make sure that we have a remedy that will promote competition, assure innovation and promote consumer choice, he said. He thought the judge was quite clear that innovation has been impa
8、ired and he had heard all the evidence. Meanwhile, Microsoft Chairman Bill Gates said in a letter published today that the software maker is committed to a fair and responsible resolution of the anti-trust trial. 1 Weve been here before in a first lawsuit, he said. And eventually the courts came out
9、 on the side of the consumer, saying that all companies should have the ability to innovate their products and take their chances in the marketplace. 2 As this case moves toward resolution, Microsofts 30, 000 employees are focused on creating the next generation of products that will deliver the ben
10、efits of the Information Age, anytime, anywhere and on any device, Gates wrote. 3 . On Friday, Jackson took Microsoft to task for numerous instances of anti-competitive behavior, including its dealings with America Online over the latters browser choices, its contracts with PC makers, which forced t
11、hem to feature prominently the Internet Explorer Web browser instead of Netscapes competing product. 4 . The judge noted that Microsofts own studies confirmed that Microsoft could have charged only $ 49 per Windows upgrade and still remained profitable, and that it had enough power within the market
12、 to charge $ 89. 5 It is through high barriers to entry, in other words, by making it more costly to create competing software. A Bob Herbold, the executive vice president and chief operating officer for Microsoft, said that the judges ruling this week is just a first step in the process that is jus
13、t getting under way.B Microsofts competitors know that the company in fact has a referee starting directly over the shoulder every time it moves on a playing field.C Whats more, Microsoft erected the barriers to keep others out of the marketplace.D The Justice Departments top anti-trust prosecutor s
14、ays this week that the government is looking at a full range of remedies.E Jackson said that the company took that additional profit and invested it not in its own products but in efforts to keep other companies out of various software markets. Meanwhile Bill Gates, in a full-page advertisement publ
15、ished in the Washington Post and addressed to the companys customers, partners and shareholders, commented on Fridays ruling.G He claimed that Microsoft is committed to resolving this matter in a fair and responsible manner, while ensuring that the fundamental principles of consumer benefit and inno
16、vation are protected.1.答案:A2.答案:F3.答案:G4.答案:C5.答案:EPART THREE Read the article below about process management to quality improvement, and the questions on the opposite page. For each question 13-18, mark one letter (A, B, C, or D) on your Answer Sheet for the answer you choose. PROCESS MANAGEMENT TO
17、 QUALITY IMPROVEMENT The examples above illustrate the need for integrated process and quality management, based on well-structured procedures, sensibly applied. For an organization to function effectively, it must have visible and easily understood procedures that assist staff in carrying out their
18、 work and provide accountability for all operations. Providing such a system is not trivial, and it cannot be done without considerable thought and hard work. But the results will more than justify the effort. Modern management must deal with degrees of complexity unheard of only a few decades ago.
19、They must integrate many systems-for example, for purchasing, personnel, accounting, stock control, and computing-when each of these systems is itself highly complex. At the same time, they must ensure that they comply with a baffling variety of legal, safety, and regulatory and other requirements r
20、elevant to their organization. While struggling with these issues, the manager is under irresistible pressure from global competition to reduce costs to the minimum. With such pressure, we are obliged to provide structure and organization, which enable us to deal with such complexity. We group simil
21、ar processes, collect similar information into records and classify the various activities that the organization must deal with. We organize staff and computer systems into units that deal with similar types of problems or situations. In all disciplines, the provision of structure of classification
22、is dealt with through a systematic method recognized by the practitioners. In engineering, architecture, medicine and other practical professions, the practitioners learn the relevant methods and then apply them to solve problems. Process and quality management have the same need to approach the pro
23、blems with a systematic method, which facilitates structuring of problems and produces practical solutions. One of the key criteria for a satisfactory method is that it should be applicable to a wide range of problems and concerns dealt with by the discipline. Once a method is in place, it provides
24、a language and a framework for doing works therefore, it must have the scope to deal with all problems that may arise. In quality management, the range of problems centers on conformance to requirements. When this is interpreted most widely, as in TQM, requirements are not just those of the direct c
25、ustomer, but also those in internal departments and the wider requirement of the law and of regulatory agencies. Seen this way, all procedures and operations carried out are deal with all such issues uniformly which will provide an efficient and elegant solution to the problem of quality management.
26、 In process management, the problem centers on definition of the objectives of the organization, and the design of processes that support them. Since efficiency and effectiveness are always major objectives, the organization will also require that processes make efficient use of resources, including
27、 human and material resources and provide effective results, in terms of meeting the requirements of customers and other stakeholders in the organization. A systematic method must also provide support for these essential process attributes. Finally, the method must support people as they carry out p
28、rocesses. It should enhance their working lives and help them to discover better and more interesting ways of doing their jobs. It should endow empowerment and an involvement in decision-making by everyone involved in the process. 1. Which of the following is not true?A.Integrated process and qualit
29、y management is called for.B.Considerable thought and hard work are the premise of providing such a mentioned system.C.The procedures mentioned here can help employees fulfill their work.D.The effort made in providing such a system will be great while what we get will be little.答案:D2. When modern ma
30、nagement integrates many highly complex systems, they must make sure that _.A.these highly complex systems are in agreement with different requirements related to their organizationB.they are different systems unheard of a few decades agoC.the requirements are relevant to their organizationD.do with
31、out understanding social and behavioral pressure答案:A3. To provide structure and organization, managers should do all the following except _.A.group similar processes and collect similar information into recordsB.provide a language and a framework for doing workC.arrange the various activities into d
32、ifferent classesD.organize employees and computer systems into units答案:B4. As the practitioners in all disciplines do, managers in process and quality management need _.A.make structuring of problems easierB.deal with the problems with a systematic methodC.apply theories into practiceD.learn how to
33、produce practical solutions答案:B5. What is satisfactory method in quality management then?A.It is a method which can deal with problems centering on conformance to requirements.B.It is a method which can approach the problem of direct customer requirements.C.It is a method which can cope with problem
34、s of efficiency and effectiveness.D.It is a method which can solve problems of meeting the requirements of law.答案:A6. In process management, a good systematic method _.A.must support the requirements of customersB.can help workers work faster but less efficientlyC.should allow workers involved in th
35、e process to make decisions with managementD.must deal with compliance issues答案:CPART FOUR Read the article below about a business technique called benchmarking. Choose the best word or phrase to fill each gap from A, B, C, or D on the opposite page. For each question 19-33, mark one letter (A, B, C
36、, or D) on your Answer Sheet. Benchmarking The expression benchmarking has become one of the fashionable words in current management discussion. The 1 first appeared in the United States in the 1970s, but has now 2 world-wide recognition. But what 3 does it mean and should your company be practicing
37、 it? Benchmarking 4 learning about your own practices, learning about the best practices of others, and then making 5 for improvement that will enable you to meet or beat the beast in the world. The essential element is not 6 imitating what other companies do but being able to 7 the best of other fi
38、rms practices to your own 8 . Instead of aiming to improve only against previous performance and scores, companies can use benchmarking to inject an element of imagination and common 9 into their search for progress. It is a process which forces companies to look closely at those activities which th
39、ey may have been taking for granted and 10 them with the activities of other, world-beating companies. Self-criticism is at the 11 of process, although in some cases this may 12 managers who are reluctant to question long-established practices. The process of identifying best practice in other compa
40、nies does not just mean looking closely at your 13 . It might also include 14 companies which use similar processes to your own, even though they are producing different goods. The point is to look at the process 15 than the product. 1.A.termB.definitionC.contractD.system答案:A2.A.gaveB.gainedC.stored
41、D.filled答案:B3.A.exactlyB.nearlyC.reallyD.completely答案:A4.A.connectsB.containsC.involvesD.researches答案:C5.A.rulesB.decisionsC.stepsD.changes答案:D6.A.mainlyB.simplyC.alwaysD.totally答案:B7.A.adaptB.relateC.learnD.expect答案:A8.A.standardB.assignmentC.situationD.understanding答案:C9.A.notionB.senseC.conceptD.
42、feeling答案:B10.A.comparingB.outliningC.providingD.supplying答案:A11.A.bottomB.listC.lineD.heart答案:D12.A.interestB.upsetC.exciteD.scare答案:B13.A.friendsB.partnersC.competitorsD.leaders答案:C14.A.searchingB.sendingC.studyingD.hoping答案:C15.A.ratherB.otherC.moreD.longer答案:APART FIVE Read the text below about
43、opinions on Chinas car market. In most of the lines 34-45 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct. If a line is correct, write CORRECT on your Answer Sheet. If there is an extra word in the line,
44、write the extra word in CAPITAL LETTERS on your Answer Sheet. Thriving Car Market Still Needs Loyal Consumers Correct Chinas thriving car market has huge business opportunities, but automakersthe need to put more effort into the developing customer loyalty, according to a recent34 survey. The survey
45、 was done by research firm AC Nielsen in Beijing, or Shanghai35 and Guangzhou, Chinas most three major automobile markets. It said that36 Chinas individual car owners should still have not developedbrand loyalty.37 Though some specific brands have a monopoly in the market here, but they have38 not c
46、ompletely won favor among local customers. It was revealed that about 11%39 of the people in Beijing had cars, putting that city in first place among the other40 three. In Shanghai and Guangzhou, the rates were all 4 and 5 %, respectively.41 Prices were largely responsible for that. When cars in Bei
47、jing are priced around42 139, 000 yuan, while in Guangzhou they are at 190,000 yuan, and in Shanghai,43 about 220, 00 yuan. Except for the deluxe models, most brands do not have a44 competitive edge because consumers are not only so aware of the45 manufacturers. In addition, car dealers need to impr
48、ove their service to build up brand loyalty. China is expected to produce over 2.8 million cars this year, up from slightly over 2 million last year. 1.答案:OR2.答案:MOST3.答案:SHOULD4.答案:BUT5.答案:CORRECT6.答案:OTHER7.答案:ALL8.答案:WHEN9.答案:AT10.答案:CORRECT11.答案:ONLY12.答案:CORRECTWRITING問題:1.PART ONE You are a pr
49、oject leader responsible for a large export order. You have been asked to organize a foreign language training programme for the staff. Write a memo to staff. Explaining why the programme are necessary Saying when the programme will start Asking for suggestions for what to include in the programme W
50、rite 40-50 words on a separate sheet. MEMO TO: All staffFROM:DATE: 25 May, 2005SUBJECT:答案:To: All staffFrom: The Project LeaderDate: May 25, 2005Subject: A foreign Language Training Program A foreign language training program is organized because of the large export order we received recently. It wi
51、ll begin on 5 July. Wed appreciate those who are willing to attend the training programme offering your suggestions and recommendations concerned with what you are interested in.問題:2.PART TWO You are the owner of a clothing factory. A customer has sent you a letter summarizing a recent negotiation.
52、You have written some notes on the letter. Use the information in the letter to write a reply to the buyer. Write 120-140 words on a separate sheet. 答案:Dear Stephanie, I am writing to thank you for your letter of Jan. 11, 2005 We are delighted to hear that the Sheba range will be included in your ca
53、talogue. There are, however, some small points which I would like to clarify: The Sheba range is available in six colors. Please look at the samples and confirm which three colors you would like. You referred to the further option of 3,000 pieces. I understand that we had agreed on 4, 000. Could you
54、 please confirm the correct figure? I am able to confirm that the optional pieces will cost $ 4.30 each. Unfortunately, due to a full order book, we wilt be unable to deliver by Ang. 1,2005. The earliest date would be Aug. 15,2005. I hope this will be acceptable. I look forward to hearing from you s
55、oon. RegardsLISTENINGPART ONE You will hear three telephone conversations or messages. Write one or two words or a number in the numbered spaces on the notes or forms below. You will hear each recording twice.Conversation One Look at the note below. You will hear a man calling to rent an apartment. Registration Form Date 23 February 2005Time 10:3
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