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1、1Chapter 10Fact-finding TechniquesTransparencies Pearson Education Limited 1995, 20052Chapter 10 - ObjectivesuWhen fact-finding techniques are used in the database application lifecycle. uThe types of facts collected in each stage of the database application lifecycle. uThe types of documentation pr

2、oduced in each stage of the database application lifecycle. Pearson Education Limited 1995, 20053Chapter 10 - ObjectivesuThe most commonly used fact-finding techniques. uHow to use each fact-finding technique and the advantages and disadvantages of each. uAbout a property rental company called Dream

3、Home. Pearson Education Limited 1995, 20054Chapter 10 - Objectives uHow to apply fact-finding techniques to the early stages of the database application lifecycle. Pearson Education Limited 1995, 20055Fact-finding techniquesuIt is critical to capture the necessary facts to build the required databas

4、e application. uThese facts are captured using fact-finding techniques. uThe formal process of using techniques such as interviews and questionnaires to collect facts about systems, requirements, and preferences. Pearson Education Limited 1995, 20056When Are Fact-Finding Techniques Used? uFact-findi

5、ng used throughout the database application lifecycle. Crucial to the early stages including database planning, system definition, and requirements collection and analysis stages. uEnables developer to learn about the terminology, problems, opportunities, constraints, requirements, and priorities of

6、 the organization and the users of the system. Pearson Education Limited 1995, 20057Examples of data captured and documentation produced during the database application lifecycle Pearson Education Limited 1995, 20058Fact-Finding Techniques uA database developer normally uses several fact-finding tec

7、hniques during a single database project including: examining documentation interviewing observing the organization in operation research questionnaires Pearson Education Limited 1995, 20059Examining documentationuCan be useful to gain some insight as to how the need for a database arose. to identif

8、y the part of the organization associated with the problem. To understand the current system. Pearson Education Limited 1995, 200510Examples of types of documentation that should be examined Pearson Education Limited 1995, 200511Interviewing uMost commonly used, and normally most useful, fact-findin

9、g technique. Enables collection of information from individuals face-to-face.uObjectives include finding out facts, verifying facts, clarifying facts, generating enthusiasm, getting the end-user involved, identifying requirements, and gathering ideas and opinions. Pearson Education Limited 1995, 200

10、512Advantages and disadvantages of interviewing Pearson Education Limited 1995, 200513Interviewing uThere are two types of interviews unstructured and structured.uOpen-ended questions allow the interviewee to respond in any way that seems appropriate.uClosed-ended questions restrict answers to eithe

11、r specific choices or short, direct responses. Pearson Education Limited 1995, 200514Observing the Organization in Operation uAn effective technique for understanding a system. uPossible to either participate in, or watch, a person perform activities to learn about the system. uUseful when validity

12、of data collected is in question or when the complexity of certain aspects of the system prevents a clear explanation by the end-users. Pearson Education Limited 1995, 200515Advantages and disadvantages of using observation Pearson Education Limited 1995, 200516Research uUseful to research the appli

13、cation and problem. uUse computer trade journals, reference books, and the Internet (including user groups and bulletin boards).uProvide information on how others have solved similar problems, plus whether or not software packages exist to solve or even partially solve the problem. Pearson Education

14、 Limited 1995, 200517Advantages and disadvantages of using research Pearson Education Limited 1995, 200518Questionnaires uConduct surveys through questionnaires, which are special-purpose documents that allow facts to be gathered from a large number of people while maintaining some control over thei

15、r responses. uThere are two types of questions, namely free-format and fixed-format. Pearson Education Limited 1995, 200519Advantages and disadvantages of using questionnaires Pearson Education Limited 1995, 200520Using Fact-Finding Techniques A Worked Example Pearson Education Limited 1995, 200521U

16、sing Fact-Finding Techniques A Worked Example Pearson Education Limited 1995, 200522Using Fact-Finding Techniques A Worked Example Pearson Education Limited 1995, 200523Using Fact-Finding Techniques A Worked Example Pearson Education Limited 1995, 200524Using Fact-Finding Techniques A Worked Example

17、 Pearson Education Limited 1995, 200525Using Fact-Finding Techniques A Worked Example Pearson Education Limited 1995, 200526Using Fact-Finding Techniques A Worked Example Pearson Education Limited 1995, 200527Mission Statement for DreamHome Database System Pearson Education Limited 1995, 200528Mission Objectives for DreamHome Database System Pearson Education Limited 1995, 200529

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