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1、12種經(jīng)典中英文商務信函范文笫一種、介紹信 letters of introduction實例之一:dear mr. / ms.this is to introduce mr. frank jones our new marketing specialist who will be in londonfrom april 5 to mid april on business.we shall appreciate any help you can give mr. jones and will always be happy toreciprocate.yours faithfully尊敬的先

2、綸/小姐,現(xiàn)向您推薦我們的市場 專家弗蘭克瓊斯先生。他將因公務在四月15日到四月中旬期間停留倫敦。我 們將非常感謝您向瓊斯先生提供的任何幫助,并非常高興施以回報。您誠摯的實例 z二:dear mr. / ms we are pleased to introduce mr. wang you our import manager of textiles department mr.wang is spending three weeks in your city to develop our business w讓h chief manufacturesand to make purchases

3、 of decorative fabrics for the coming season.we shall be most grateful if you will introduce him to reliable manufacturers and give himany help or advice he may needyours faithfully尊敬的先工/小姐,我們非常高興向您介紹我們紡織部的進 口經(jīng)理王有先生。王先生將在你市度過三周,他要與主要的生產(chǎn)廠家拓展商務 并為下一季度采購裝飾織品。如能介紹他給可靠的生產(chǎn)廠家,向他提供所需的 任何幫助或建議,我們將不勝感謝。您誠摯的第二

4、種、約定 appointments實例之一:dear mr./msmr. john green our general manager will be in paris from june 2 to 7 and would like tocome and see you say on june 3 at 2.00 p.m. about the opening of a sample room there.please let us know if the time is convenient for you. if not what time you would suggestyours fa

5、ithfully 尊敬的先 生/小姐我們的總經(jīng)理約翰格林將于六月2日到7日在巴黎,有關(guān)在那開樣 品房的事宜,他會于 六月3 h下午2: 00點拜訪您。請告知這個吋間對您 是否方便。如不方便,請建議具體時間。您誠摯的it以下為冋信范文 gtdear mr. / msthank you for your letter informing us of mr. green's visit during june 2-7. un fortunately mr. edwards our manager is now in cairo and will not be back until the s

6、econd half ofjune he would however be pleased to see mr. green any time after his return.we look forward to hearing from you.yours faithfully尊敬的先生/小姐謝謝來函告知我方六月2-7 口格林 先生的來訪。不巧,我們的總經(jīng)理艾得華先生現(xiàn)正在巴黎,到六月中旬才能凹 來。但他回來后愿意在任何時間會見格林先生。希望收到您的來信。您誠摯的 back to top實例z二:dear mr/msl represent the w/p electronics compa

7、ny in dallas and will be in kunming from nextmonday to friday october 59. i should like to call on you to discuss our new monitor.would 0930 hours on tuesday october 6 be convenientl shall be in beijing at the great wall hotel from tuesday september 29 until sundayoctober 4 where a message will reac

8、h me. if the day is not convenient will you pleasesuggest another.yours faithfully 尊敬的先生/彳、姐 我是達拉斯w/p電子公司的代表,將于下周一到周五(10月59日)住留 昆明。我樂于請您商討我們新的顯示器。星期二即10月6日上午09: 30是 否方便?從周二,即9刀29日,我將住在北京的長城賓館,直到周六,即10 月4日,在那會有通知給我。如商討日期不方便,請另外建議。it以下為回信 范文 gtdear mr/msthank you for your letter of september 26.we sha

9、ll be very pleased to see you and discussyour new monitor but october 6 is not suitable we will be happy to meet w讓h you at 9:30a.m on wednesday october 7 訐 the time is convenient for you.we look forward to meeting you.yours fa讓hfully 尊敬白勺先半/ 小姐我們將很高興與您會面并與您商談新的顯示器,但10月6日不太合適。 如方便的話,我們愿在10刀7 li與您會面。

10、期待與您見面。您誠摯的實例z三: dear mr. / msl am at present in hamburg visiting the harbour w讓h a view to making known our new typeof container for use in europe.i shall be in antwerp on wednesday 4th june and should like to call on you at 2.00 p.m.on that day.if i do not hear from you to the contrary i shall ass

11、ume that it will be convenient for me tocall at that time.yours faithfully 尊敬的先半/小姐我現(xiàn)正 在漢堡參觀港口,以讓歐洲了解并使用我們的新型集裝箱。星期三即六月4日, 我將到安特衛(wèi)普,我會于當天下午2: 00打電話給你。對此約定如不來信,我 將認為于這個時間打電話是方便的。您誠摯的back to top4. dear mr. / msmr. jack baron our personnel director has asked me to acknowledge your application for the po

12、st of accountant and to ask you to come to see him on friday afternoon 5th july athalf past two.i will appreciate your letting me know whether you will be able to come.yours faithfully尊敬的先生/小姐杰克巴倫先生,我們的人事主 任,讓我向你中請會計職位表示感謝,并請你于7月5日星期五的下午兩點 半來見他。是否能來,請告知,多謝。您誠摯的back to toplt以下為回信范文 gtdear mr./ msthan

13、k you for your letter of yesterday inviting me to come for an interview on fridayafternoon 5th july at 2:30 i shall be happy to be there as requested and will bring mydiploma and other papers w讓h me.yours faithfully 尊 敬的先生/小姐謝謝昨日來信通知我面試,我將于要求的7月5日,周五下午 兩點半到達,并帶去我的證書及其它書面材料。你誠摯的第三牙中、 通知與確認 acknowledg

14、ments amp confirmations實例之一:通知對方接到來信 acknowledging receipt of letters 1. dear mr. / mshank you for your letter no. a-3 of 6th may offering us 6 ui-4 viewdatas. we have passedit on to our technical department for their consideration.we shall reply as soon as possible.yours faithfully尊敬的先生/小姐謝謝您五月六日標號

15、 為a-3的來信,該信向我們提供6 ui-4圖像數(shù)據(jù)。我們已把該信轉(zhuǎn)給了技術(shù) 部,備他們考慮。我們將盡快回信你誠摯的back to top2. dear mr/mswe have today received w讓h thanks information concerning transactions on the new yorkwheat exchange which will be made full use of by our research department.we bok forward to further cooperation with you.yours faithfu

16、lly 尊 敬的先生/小姐我們今天收到了有關(guān)紐約小麥交易所的業(yè)務信息,非常感謝,我 們的研究部門將充分利用這些信息。期待與你進一步合作。你誠摯的實例之二:確認達成的協(xié)議 confirming agreements reached3. dear mr. /mslast friday when we were discussing the problems of defective containers you suggestedthat i simply mail you a report each month on the number of return by customers rathe

17、r thansend the defective containers to you.i plan to put this into effect at once but i first want to make sure that i understand youcorrectly. if i don't hear from you within the coming week i'll assume that you approve.yours faithfully尊敬的先生/小姐上周五,我們討論了次品集裝箱的問題,你建議我只 需把顧客每月退回的次品集裝箱的數(shù)量寫個報告給你

18、,而不是直接退集裝箱。 我計劃立即付諸現(xiàn)實。但我想確認我理解正確,到下周為止,如我不能收到你 的來信,我即認為 你沒有異議。你誠摯的4. dear mr/mswe write to confirm our agreement reached during our conversation on 9th june aboutspecial discounts on m-s acoustical partitions as described on page 8 of our catalogue.these prices will prevail through 30 june.partition

19、 dimension regular price each special price eachl2 or more4x4, us 112.75fob bern us98.20 fob bern4x5, us132 115.505x5 us152.75 129.85we will be happy to receive your orderyours sincerely尊敬的先生/小姐我們寫信想確認六月九日談話中就m-s聲音隔板特 別折扣達成的協(xié)議。這些隔板在我們目錄泊第八頁有描述。下列價格六月三十 日前有效:聲咅隔板規(guī)格 每只常規(guī)價 每只特別價(12及以上)4x4, us 112.75fob

20、 波恩 us98.20 fob 波恩 4x5 132 115.505x5 152.75 129.85 我們將 很榮幸收到你的定單你誠摯的 5. dear mr/msas our telephone negotiation this morning was very brief and proceeded so smoothly ithought it might be advisable to summarize the agreementl offered us56/kg cif empyou asked for us60i countered us58/kgyou accepted the

21、 figurel look forward to signing the contract when we meet next week.yours faithfully 尊敬的先生/小姐今天上午我 們的電話協(xié)商簡短而融洽,我想簡單總結(jié)一下協(xié)議:我報價為:us56/kg cif emp,你還價為us60,我讓價為us58/kg你同意這個價格。下周見面時我期 待能簽訂合同。你誠摯的第四種、 告示 announcements實例之一: 開業(yè) opening of new businessdear mr. / ms we have opened at the above address a sate

22、s office for our products here in new york. we employ a staff of consultants and a well-trained service department which makes routinechecks on all equipment purchased from us.we would be pleased if you would take full advantage of our services and favorabieshopping conditions.we fully guarantee the

23、 quality of our products.yours faithfully 尊敬的先生/小姐,我 們已在紐約上述地址為我們的產(chǎn)品開設(shè)了一家辦事處。我們雇有一個咨詢?nèi)藛T 和一支受過良好訓練的服務隊伍,可以為從我處購買的設(shè)備進行日常檢查。如 果你能充分利用我們的服務和良好的購物環(huán)境,我們會很高興。我們?nèi)姹WC 產(chǎn)品的質(zhì)量。你誠摯的實例之二:建立辦事處 establishment of new branchdear mr / msowing to the large increase in the volume of our trade with this country we have d

24、ecided toopen a branch here with mr. wang lo as manager. the new branch will open on 1st marchand from that date all orders and inquiries should be sent to mr. wang lo at the aboveaddress instead of to our london office.we take this opportunity to express our thanks for your cooperation in the past.

25、 we hopethe new arrangements will lead to even better results.yours faithfully 尊敬的先生/彳、 姐,因在該國貿(mào)易額大量增加,我們決定在這里開設(shè)一家分支,由王洛先生任 經(jīng)理。新辦事處將于三月一日開業(yè),今后所有的訂單和詢價請按上述地址送到 王洛先生那,而不是倫敦辦公室。我們籍此機會向您過會與我們的合作表示感 謝,我們希望新的安排能產(chǎn)生好的結(jié)果。你誠摯的實例之三:歇業(yè) discontinuation of businessdear mr/mswith thedemolition of our premises at th

26、e above address under a redevelopment schemethe part of our business carried on there will be discontinued after the end of october.on monday 1st october we are holding a closing-out sale stock on hand will be clearedregardless of cost. there will be substantial reductions in all departments andin s

27、ome cases prices will be marked down by as much as one half.stock to be cleared is unrivaled in both variety and quality. as the sale is likely to be wellattended we hope you make a point of visiting the store as early as possible during theopening days.yours faithfully 尊敬的先生/小姐,隨著在經(jīng)營 重組計劃下而取消的上述經(jīng)營場

28、所,該處的業(yè)務將于十月底后停止。在十月一 日,星期一,我們將組織一次清倉銷售,現(xiàn)有庫存不論成本都將清售。所有部 門都將大幅消價,有的商品折價會達一半。清倉商品無論種類還是質(zhì)量都無可 挑剔。因此次銷售參加人員町能較多,我們希望您在清倉銷售期間盡早來。你 誠摯的實例之四、更改名稱和地址 change of name and addressdear mr. / msat our company meeting on 4 september it was decided that the name of our companywould be changed to cnmiec lee co. at

29、the same time 讓 was decided to move thecompany from the above address to no36 broadway street.we will appreciate your informing the appropriate departments of these changes.yours faithfully尊敬的先生/小姐,在公司九月四日的會議上,我們公司的名稱已決定 改為cnmiec李氏公司。同吋公司由現(xiàn)在地址移到百老匯街3-6號。如能把 這些變化通知相關(guān)部門,我們將不勝感激。你誠摯的實例 z五: 新的任命 new app

30、ointmentdear mr. / ms we wish to notify you that mr. robert smart who has been our representative in southwestengland for the past seven years has left our service and therefore no longer has authorityto take orders or collect accounts on our behalf.we have appointed mr. fred peterson in his place m

31、e peterson has for many years beenon our sales force and is thoroughly familiar with the needs of customers in your area wetrust you will have good cooperation from him.yours faithfully 尊敬的先生/小姐,我們在此通 知您,過去七年在英格蘭西南任我們代表的羅伯特斯馬特先生已離開我們公司, 他不再代表公司接受訂單收款。我們已任命弗萊德彼特森代替他的位置。彼特 森先生已在我們的銷售部門任職多年,完全熟悉你地區(qū)顧客的需

32、要。我們相信 您和他能有好的合作。您誠摯的實例之六: 公司 的建立與重組 establishment or reorganization of companydear mr. / ms we are pleased to announce that as of 1st june our firm will merge with d amp w co. of thistown to form the new firm of cn/cw co. the new firm will carry on business at 6 rue detoqueville tripoli to which ad

33、dress please send all communications after 31st may.we appreciate the confidence you have placed in us in the past and bok forward tocontinued dealings with you.yours faithfully尊敬的先生/小姐,我們高興的宣布,由于六月一日我們公 司將于該鎮(zhèn)的dampw公司合并,成立新的cn/cm公司。新公司將在 tripoli的rue de toqueville六號辦公,五月三十一 fl后所有信息請寄新地址。 我們感謝您過去對我的信任

34、并希望繼續(xù)與您來往。您誠摯的第五種、咨詢consultation實例之一: 詢問信息 dear mr. / ms we are much concerned that your sales in recent months have fallen considerably. at firstwe thought this might be due to a slack market but on looking into the matter more closelywe find that the general trend of trade during this period has b

35、een upwards.lt is possible that you are facing difficulties of which we are not aware if so we would like toknow what we can do to help we therefore look forward to receivingfrom you a detailed report on the situation and suggestions as to how we may help inrestoring our sales to their former levely

36、ours faithfully尊敬的先生/小姐,我們非常關(guān)心你方 銷售近兒個月大幅度下降。開始我們以為是市場疲軟,但仔細研究問題,我們 發(fā)現(xiàn)過去這段時間貿(mào)易的總趨勢是上升的。有可能你方面臨我方述不知道的困 難,如是這樣,我方想知道是否能幫助什么。我們期望收到關(guān)于問題的詳細報告,及建議我們怎樣幫助才能把銷售恢復到原來的水平。您誠摯的第六種、道歉與解釋appology amp explanation實例之一: dear mr. / ms we are sorry we cannot send you immediately the catalogue and price list for whic

37、h youasked in your letter of march 10. supplies are expected from the printers in two weeks andas soon as we receive them we will send you a copy.yours faithfully尊敬的先生/小姐,對三刀十li來信所要目錄 和價格單,很抱歉不能馬上寄去。印刷商兩周后供貨,一旦收到,我們將給您 寄去一份。您誠摯的實例之二: dear mr. / msl was very concerned when i received your letter of y

38、esterday complaining that the centralheating system in your new house had not been completed by the date promisedon referring to our earlier correspondence! find that i had mistaken the date for completion.the fault is entirely mine and i deeply regret that it should have occurred.i realize the inco

39、nvenience our oversight must be causing you and will do everythingpossible to avoid any further delay. i have already given instructions for the work to havepriority and the engineers working on the job to be placed on overtime. thesearrangements should see the installation completed by next weekend

40、.yours faithfully 尊敬的先 生/小姐,昨天收到你的來信,抱怨你新家的中央加熱系統(tǒng)未按規(guī)定時間裝好, 對此我非常關(guān)心。參考較早的通信,我發(fā)現(xiàn)我搞錯了完成日期。錯誤完全是我 的,對此我非常抱歉。認識到我們的疏忽給你造成的不便,我們將竭盡全力避 免再耽擱。我已指示這項工作優(yōu)先做并讓工程人員加班。這樣安排會于下周完 成安裝。你誠摯的第七種、提示attention實例之一:dear mr. / mson 14 november i submitted a bill for services rendered to your office at the lillelnternationa

41、l exposition. more than a month has now elapsed without payment oracknowledgment of my bill. please check this oversightand rem讓 payment at your earliestconvenience i look forward to future services to your corporation.thank you for your prompt attention to this matter.yours faithfully尊敬的先生/小姐,月十四日我

42、向你辦公室在lille國 際博覽會上提供的服務提交了帳單。一個月過去了你既沒有付款也沒有認可帳 單。請檢查這一疏忽并在最方便的時候付款。期望以后還為你公司服務。謝謝 您能對此事盡快重視起來。你誠摯的第八種、感謝信thank-you letter實例之 一:dear mr. / msthank you for your tetter of june 4 enclosing an account of the organization and work ofyour chamber of commerce and industry.we are very grateful for such a d

43、etailed account ofyour activities. this information iscertain to help increase our future cooperation.yours faithfully 尊敬的先生/小姐,謝謝您六 月四日的來信及隨信附上的說明書,該說明書描述了你們工商總會的工作與組 織結(jié)構(gòu)。對給我們個你們活動如此詳細的描述,我們表示非常感謝。這一信 息一定能幫助促進我們未來的合作。你誠摯的第九種、祝賀信 congratulation letter實例之一:dear mr. / mson the occasion of the 35th ann

44、iversary of your national day please accept our heartiestcongratulations. may the trade connections between our countries continue to develop witheach passing dayyours faithfully尊敬的先生/小姐,值此國慶三十五周年之際,請接受我們最 真誠的祝賀。愿我們兩國z間的貿(mào)易聯(lián)系持續(xù)發(fā)展。你誠摯的實例z-: dear mr. ministerallow me to convey my congratulations on you

45、r promotion to minister of trade i amdelighted that many years service you have given to your country should have beenrecognized and appreciated.we wish you success公司規(guī)章制度一、公司形象1、員工必須淸楚地了解公司的經(jīng)營范圍和管理結(jié)構(gòu),并能向客戶及外界止確地介紹公司情況。2、在接待公司內(nèi)外人員的垂詢、要求等任何場合,應注視對方,微笑應答,切不可冒犯對方。3、在任何場合應用語規(guī)范,語氣溫和,音量適屮,嚴禁人聲喧嘩。4、遇有客人進入工作

46、場地應禮貌勸阻,上班時間(包括午餐時間)辦公室內(nèi)應保證有人接待。5、接聽電話應及時,一般鈴響不應超過三聲,如受話人不能接聽,離之最近的職員應主動接聽,重要電 話作好接聽記錄,嚴禁占用公司電話時間人長。6、員工在接聽電話、洽談業(yè)務、發(fā)送電子郵件及招待來賓時,必須吋刻注重公司形象,按照具體規(guī)定使 用公司統(tǒng)一的名片、公司標識及落款。7、員工在工作時間內(nèi)須保持肚好的精神血貌。8、員工要注重個人儀態(tài)儀表,工作時間的著裝及修飾須大方得體。二、生活作息1、員工應嚴格按照公司統(tǒng)一的工作作息時間規(guī)定上下班。2、作息時間規(guī)定1)、夏季作息時間表(4月9月)上班時間早& 30午休 12: 0014: 00下班時間晚18: 002)、冬季作息吋間表(10月3月)上班時間早

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