總機(jī)英語情景對話-酒店管理知識(shí)

1、可用文檔任憑編輯總機(jī)英語情景對話-酒店管理學(xué)問外線電話的處理對話精華could you put me through to room #2614, please?請幫我接通2614號(hào)房好嗎？id like to speak with mr. bramley.我想請布蘭雷先生聽電話。dialogue1c: is this the president hotel?speaking. (yes, it is.) may i help you?c: yes. could you put me through to room #2614, please?certainly, sir. just a mo

2、ment, please.dialogue2c: id like to speak with mr. bramley.is he a hotel guest, sir?c: yes.how do you spell his name, please?c: b, r, a, m, l, e, y.just a moment, please. ill check for you thank you for waiting, sir. mr. bramley is staying in room #1562. ill connect you.客房沒有人回應(yīng)時(shí)對話精華im afraid there i

3、s no reply from room #3510. 3510號(hào)房生怕沒人接電話。could you try again? 請?jiān)僭囈淮魏脝?？dialoguec: hello. can i speak to mr. franks in room #3510, please?certainly, sir. just a moment, please thank you for waiting. im afraid theres no reply from room #3510.c: could you try again?certainly, sir. just a moment, please

4、 thank you for waiting. im afraid there is still no reply. would you like to leave a message?c: yes, ill do that.ill connect you with the message desk. just a moment, please.廣播呼叫客人對話精華would you like to leave a message. 您要留話嗎？could you him for me? 請幫我廣播叫他好嗎？dialoguec: is this the holiday hotel?speaki

5、ng. may i help you?c: yes. could you put me through to mr. mercer in room #1513, please?certainly, sir thank you for waiting, sir. im afraid there is no reply from room #1513. would you like to leave a message?c: well, im sure hes in the hotel. could you him for me ?certainly, sir. where do you thin

6、k he will be?c: hes probably having lunch. could you the restaurant, please?do you know which restaurant he is likely to be in?c: ive no idea.im afraid we can only the public places.c: fine. do that then, please!may i have his full name?c: tom mercer.mr. tom mercer. thank you, sir. could you hold the line, please?paging mr. tom merc