商務(wù)英語口語情景對話大全

1、英語面試自我介紹A類：B: May I come in?我可以進(jìn)來嗎?A: Yes, please.請進(jìn)。B: How are you doing, Sir? My name is xxxx. I am coming to your company for an interview as requested.你好，先生。我叫xxx，我是應(yīng)邀來貴公司面試的。A: Fine, thank you for coming. Please take a seat. I am xxxx, the assistant manager.好的，謝謝你過來。請坐，我叫xxxx，是經(jīng)理助理。B: Nice to s

2、ee you, Mr.Wu.非常高興見到你，吳先生。A: Nice to meet you, too. Tell me about yourself and your past experience.我也很高興見到你。說說你自己和你過去的經(jīng)歷吧。B: I have worked as a secretary for six years. I get along well with peers, clients, administrators and bosses. I thrive on challenge and work well in high-stress environme

3、nts.我已經(jīng)做執(zhí)行秘書6年了。開始是為一家貿(mào)易公司工作.現(xiàn)在是一家信托公司。我和同事、客戶、行政管理員以及老板相處得非常好。我能應(yīng)付挑戰(zhàn)，而且在高壓力環(huán)境中也能工作很出色。A: So why did you choose our company?B: As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give m

4、e the best chance to use what Ive learned.A: Sometimes we are very busy and need to work overtime. How do you feel about that?有時候我們工作很忙。需要加班。你覺得如何?B: That's all right. But could you tell me how often and how many hours I should work overtime?沒關(guān)系。你能告訴我加班的頻率和時間長度嗎?A: It just depends. If we have im

5、portant visiting delegations, you have to stay with us. It's not unusual.這得看情況。如果我們有重要的訪問代表團(tuán)。你必須留在我們身邊。這種情況很正常。A: What are your salary expectations?你期望多少薪水?B: I really need more information about the job before we start to discuss salary. Maybe you could tell me what is budgeted for the position

6、.在討論薪水前.我需要更多了解這份工作.或者你可以告訴我這個職位的預(yù)算報酬是多少.A: 3000, with raises after the half year according to your competence.起薪是每月3000元。半年后會根據(jù)你的表現(xiàn)增加薪水。B: Well, I think it's acceptable and I really like the job.我覺得可以接受。我真的喜歡這份工作。我什么時候能得知結(jié)果呢?A: Do you have any other questions?我們會在7月初通知你我們的最終決定。你還有別的問題嗎?B:

7、No. Thank you for the time.沒有了。謝謝你的寶貴時間。A: Well, that's all for the interview. Thank you for your interest in this job.好了，面試到此結(jié)束，非常感謝你來面試這份工作。B: You are welcome. Thank you for taking time out of your busy schedule to interview me.不用謝。也非常感謝你在百忙中抽出時間來面試我。A: Goodbye.再見。B: Goodbye. 再見。B類A: Good morn

8、ing, I'm XXX. Please take a seat.B: Good morning, I'm XXX. Nice to meet you.A: Nice to meet you. To start with, can you tell me why you are interested in working for our company?B: First, as far as I know, your company has an impressive growth record. Second, I think my major and my past exp

9、erience qualify me for the job. A: I see. Which university did you graduate from? And what is your major?B: I graduated from Peking University and my major is marketing.A: Which company do you work for now?B: BTC. A: And what is your chief responsibility there?B: Im in charge of marketing activities

10、 in East Asia, for example, organizing trading conferences and arranging exhibitions.1、 寒暄工作B: Whats your job now, XXX? Do you still work for that wholly funded American company?A: No, I left it three years ago. I have my own business now.B: Thats great! How do you feel as a self-employed entreprene

11、ur ?A: I feel good. I can make a lot more money than before and I have a lot of independence in doing things. But, sometimes I get tired. As you know, its not very easy to run a business on your own. What about you, XXX? What are you doing now?B: Ive worked for several companies. After graduation, I

12、 went to a private company. Then a year later, I changed to a Sino-Japanese joint-venture enterprise and worked as a sales assistant. Two years later, I moved on to a computer company and worked in export sales. And now, Im an advertising executive.A: Oh, you are a real job-hopper. Why have you chan

13、ged jobs so often?B: Im always interested in new challenges. I know changing jobs frequently can be a waste of a companys human resources, but Im gaining a lot of experience!2、 商務(wù)電話A類（訂單者）A: Hello, International Sales.B: Hello, this is xxxx here, calling from England.A: Yes, Miss. xxx, who do you wa

14、nt to speak to ?B: Id like to speak to Mr. Wu.A: Fine. Hold the line, please. Im connecting you now. (connected)A: Hello. Mr. Wus office. Whos calling please?B: This is xxxx calling from England. Can I have a word with Mr.Wu?A: Im afraid Mr. Wu isnt available. Hes gone to Hong Kong on business for a

15、 few days.B: When do you expect him back?A: Hell be back on Friday afternoon. Is it urgent?B: Yes.A: Can I take a message for him?B: Yes, please. Will you tell him that weve just received your sample of the new assembly coffee table and are quite happy with it?A: Sure. Its very kind of you to say so

16、. Can we expect an order from you?B: Thats why Im making the call. Please tell Mr. Wu were quite happy with the quality and design of the table, but the price is too high. We need some negotiation on it.A: OK, Miss. xxxx. Anything else ?B: One more thing. Please inform Mr. Wu that I wont be able to

17、get to your company that early this Saturday because of the rail strike. Itll probably be afternoon before I arrive.A: No problem, Ill give him the message.B: Thanks.A: Youre welcome. Goodbye.B類（開頭）A: Good afternoon, this is DNM. How can I help you?B: Good afternoon. Id like to speak to Mr. Miller,

18、please.A: Mr. Miller? Hold on, please. Ill connect you.(connected)A: Mr. Miller speaking. Whos calling please?B: This is Ms. Mandel from BCM. Is this Henry Miller?3、 商務(wù)會議A類（請教如何開會）M: George, could you help me plan this meeting? I dont have much experience planning meetings and youve been with the co

19、mpany for a long time. So G: What kind of meeting is it going to be? M: Were going to have a meeting with some new clients and try to get them to buy our new line of sportswear. G: Well, that sounds easy. The first thing we need to do is to create an agenda for the meeting and then give copies of it

20、 to everyone who is going to be attending. M: No problem, I have a list of all the people right here. The boss says that he wants the people from the sales department to give a short presentation. G: OK, but we should let them know as soon as possible. Ask them how long they will need for their pres

21、entations. Also, we should ask them if they are going to need anything special for the meeting, like a projector. Is the boss going to make a presentation, too?M: Yes, he wants to tell the clients about the history of our company. G: OK, lets write the agenda. Its this Friday, the 1st of December. T

22、he first thing on the agenda should be to introduce everyone to each other. Then the boss gives them the information about our company. M: I think we should let the design people talk before the sales people, so that they can explain the products first. G: Thats a good idea. If they dont and the mee

23、ting is over more quickly than expected, you could give the clients a tour of the office. I think that would really impress the boss. M: Hey, this agenda looks good. Ill go make copies for everyone. G: Oh, one last thing, dont forget to dress up for the meeting. M: I know. Thanks for all of your hel

24、p.B類（兩人會議）B:Good afternoon! I appreciate you being here for this simple meeting. Leon has asked you to join us to talk about the problem. You've all read the news report and the letter, so let's get on with the discussion and try to solve the problem before it gets worse. Now, Amy, what do y

25、ou think t? 4、 商務(wù)旅行A類（過海關(guān)）A: Good afternoon. May I see your passport, please?B: Of course. Here you are.A: Thank you. Whats the purpose of your visit? Business or pleasure?B: Business.A: I see. How long will you be staying in our country?B: About a week.A: Is this all your luggage?B: Yes, thats all

26、my luggage, one suitcase and one bag.A: Do you have anything to declare?B: I guess not. I mean Im not quite sure about it. You see, this is my first timeA: I see. Well, would you mind opening your suitcase?B: Oh, not at all.A: Thanks. Whats inside the bag?B: Thats my laptop computer. Do I have to pa

27、y duty on it?A: No, its duty-free.B: Good. And thanks for the information.A: All right. Heres your passport.B: Is that all the customs formalities?A: Yes. Youre through now. Have a pleasant stay.B: Thanks a lot.B類（訂機(jī)票）A: Good morning .The United Airlines .What can I do for you?B: Yes, I'd like t

28、o make a reservation to Boston next week.A: When do you want to fly?B: Monday, September 1.A: We have Flight 802 on Monday. Just a moment please. Let me check whether there're seats available. I'm sorry we are all booked up for Flight 802 on that day.B: Then, any alternatives?A: The next ava

29、ilable flight leaves at 9:00 Tuesday morning September 2. Shall I book you a seat?B: Err.it is a direct flight, isn't it?A: Yes it is .You want to go first class or coach?B: I prefer first class. What the fare?A: One way is $200.B: Ok, I will take the 9:00 flight on Tuesday.A: A seat on Flight 8

30、01 to Boston 9:00 Tuesday morning. Is it all right, sir?B: Right. A: May I have your name & telephone number?B: My name is XXX , you can reach me at 12345678.A: I will notify you if there is cancellation.B: Thank you very much.A: My pleasure.C類（訂酒店）A : Advance ReservationsCan I help you？B : Yes,

31、 I'd like to book a room.A : Sure, we have different type of rooms, which would you like to choose?B : I'm not very certain ,could you give me a brief introduction, please?A :Ok, our hotel provides standard single room and double room, accordingly, we also have special treatment for VIP.B :T

32、hank you, I want to reserve a single room which is better located between 4th floor to 7 floor. Well, I need the personnel in your hotel to open the window and clean the room before I arrive there. Is that ok?A :Ok, sir, I already taken some notes about your requirements. Now let me check the room o

33、n my computer. Well, one standard single room in 6th floor and the number is 0603,need clean and open the window, anything else?B : Thanks, how much does it cost?A :That is 580 RMBA :When will you arrive at our hotel, sir?B :Around 15 to 3 P.M.A :OK. It's a great honor for us to serve for you an

34、d we are all waiting for your arrival.B : Thank you very much! Bye!D類（酒店Check in）A: Good morning. Welcome to Beijing hotel. May I help you? B: Good morning. Id like to check in. A: Do you have a reservation? B: Yes, I booked a double room for two nights. A: May I have your name, Sir? B: Sure, its Mr

35、. Black.A: OK. Hold on please. You have a reservation for 2 nights, Mr. Black. If you are sure to stay tonight, I will help you to identify and make the registration. B: OK. Please. A: Please wait a minute. Could you sign the register? The registration number and your signature. B: OK. Here you are.

36、 A: Thank you. Here is your key, and youll be Room 714. And do you need help with your bags? B: Yes. My luggage is too heavy. I need help. Thank you. A: OK. I will get the porter to take your luggage. There is an elevator on your right. When you get off, go to your left, and your room will be right

37、there, room 714. Enjoy your stay. B: Thank you. E類（酒店Check out） D: Good morning. Can I help you? B: Yes, Id like to check out. D: May I have you name and your room number, please? B: Mr. Black in room 714. D: Hold on please. Okay, Mr. Black, its 200 dollars. How would you like to pay? B: On my Visa

38、card. Do you need the card? D: No, we have your number on our computer. Let me print out the receipt for you. Here is your bill. a double room for tow nights at 200 dollars. If everything is okay, would you sign here please? B: Uhwhat is this charge for? D: let me seeI am sorry .That is my fault. Th

39、is is the room service you asked for. B: Oh, thats right. Here you go. D: Thank you for staying at Beijing Hotel. I hope you will come to our hotel again. Would you like me to call a taxi for you? B: Yes. Id appreciate it. D: You have a nice day! B: Thanks, you too. F類（酒店投訴）G; May I speak to the hot

40、el manager please?M: Hi, this is Benny Smith, the manager of Beijing hotel. How can I help you?G: Hi. My name is Lisa Wang. I would like to file a complaint of the poor service of your hotel. This is my first time to stay in Hotel and it will be my last one too.M: I am sorry to hear that. Could you

41、tell me exactly what it is all about?G: When I checked in yesterday, the two girls at the front desk were quite rude. They were chatting with each other. And when I asked about some information of the local sceneries, they just threw a pamphlet at the desk and went on their chatting. That is very unprofessional.M: Mrs. Wang, I apologize for what had happened. I will look into it and give you a reply as soon as