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1、BEC中級口試全真試題PartHisimportantwhenplanningapresentation?FindingoutabouttheaudienceResearchingthetopicisimportantwhenaimingtoimprovecustomerservice?StaffTrainingCustomerSatisfactionSurveysisimportantwhenmanagingaproject?EncouragingTeamworkKeepingtoscheduleisimportantwhenmotivatingstaff?Financialbenefits
2、CareerdevelopmentOpportunitiesisimportantwhendealingwithcompetition?PricingpoliciesAdvertisingstrategiesisimportantwhenplanninghealthandsafetytraining?SelectingtopicsSelectingstafftoattend7:Whatisimportantwhenchoosingnewofficeequipment?PricesanddiscountsBrandnamesisimportantwhenentertainingforeignbu
3、sinessclients?VenueforentertainmentCulturalDifferencesisimportantwhenaimingtoreachnewmarkets?MarketresearchAdvertisingisimportantwhenchoosingamanagementtrainingcoursetoattendProgramContentsLengthofcourseisimportantwhenrelocatingabusiness?LocalworkforceavailableLocationofsiteisimportantwhenadvertisin
4、ganewproduct?TargetmarketsChoiceofmediaisimportantwhenstartinganewjob?KnowledgeofcompanyproceduresHelpfromcompanystaffisimportantwhenselectingstaffformarketingtripsabroadPositioninthecompanyPreviousexperienceofothercountriesisimportantwhenaimingtoreduceproductioncosts?EfficiencyofproductionlineCosto
5、frawmaterialsisimportantwhenchoosingpeopletoworkinteams?VarietyofexperiencePersonalqualitiesisimportantwhendealingwithaheavyworkload?TimemanagementSharingtasksisimportantwhendevelopingnewproducts?MarketresearchPricingisimportantwhenbeinginterviewedforajob?InformationaboutthecompanyPersonalappearance
6、isimportantwhenexhibitingatatradefair?QualityofdisplayStaffselectedisimportantwhenintroducingarewardsystemforstaff?PurposeoftherewardsystemTypesofrewardofferedisimportantwhenentertainingclients?TypesofactivitiesCostisimportantwhenchoosingretailpremisestorent?LocationLengthofcontractisimportantwhende
7、cidingonpackagingforproducts?ImageProductionprocessisimportantwhenselectingstaffforpromotion?AttitudetoworkCurrentperformanceisimportantwhenconsideringacareerchange?FuturestudyortrainingOpportunitiesforfuturepromotionisimportantwhenplanninganadvertisingcampaign?MarketresearchSelectingappropriatemedi
8、aisimportantwhenchoosingtransportforabusinesstrip?ConvenienceCost-effectivenessisimportantwhenaimingforpromotion?QualityofperformanceCompanyloyaltyisimportantwhenexportinggoodsorservicesforthefirsttimePersonal ContactsProfessional adviceisimportantwhendealingwithcomplaintsfromclientsOffering an apol
9、ogySuggestingasolutiontotheproblemisimportantwhensettingpricesfornewproductsProduction costsCompetitors pricesisimportantwhenaimingtoreducestaffturnoverFinancial incentivesCareer structure33.WhatisimportantwhenplanningthelayoutofanewstoreAttractivenessSecurity of goodsisimportantwhenchoosinganewsale
10、sagentExperience of agentNumber of contacts35WhatisimportantwhenmonitoringthequalityofserviceprovidedFeedback from customersChecking sales figures36: What is important when?selecting applicants for a jobwork experiencepersonal qualities37: What is important when?choosing a new supplierprice and disc
11、ountsreputation38: What is important when?aiming to improve production qualityup-to-date equipmentstafftraining39: what is important when?preparing for a job interview studying the job advertisementfinding outabout the company40: what is important when?deciding whether to attend a conferencevenuespe
12、akers41: What is important when?developing new productsmarket researchcosts involvedBEC中級口試全真試題PartIII1.ProgramforNewStaffThemanufacturingcompanyyouworkforwouldliketointroduceafullprogrammeoftrainingfornewstaff.Youhavebeenaskedtohelppreparetheprogramme.Discussthesituationtogether,anddecide:-whatshou
13、ldbecoveredbythetrainingprogramme-howelsenewstaffcanbehelpedtosettleintotheirjobsasquicklyaspossible2 CompanyDressCodeYourManagingDirectorisunhappywiththegeneralstandardofdressamongstaff.Youhavebeenaskedtomakerecommendationsaboutintroducingadresscodeorcompanyuniform.Discussthesituationtogether,andde
14、cide:-whattheadvantagesanddisadvantagesofhavingacompanyuniformwouldbe-whatkindofdresscodewouldbeappropriateforstaffindifferenttypesofjobs3 StaffTrainingYourcompanyhasdecidedtouseanoutsideagencyfortrainingsalesstaff.Youhavebeenaskedtohavepreliminarydiscussionswiththeagencytoorganisethis.Discussthesit
15、uationtogether,anddecide:-whatinformationyouwillneedtoprovidefortheagency-whatkindsofquestionsyouwillneedtoasktheagency4. CompanyVideoThemanufacturingcompanyyouworkforisplanningtomakeavideotoshowtopotentialcustomersandinvestors.Youhavebeenaskedtohelpwithplanningthevideo.-Discussthesituationtogether,
16、anddecide:-whichdepartmentsandactivitiesinthecompanyshouldbeincludedinthevideo-whichcompanypersonnelshouldappearinthevideo5. BusinessMagazineArticleAninternationalbusinessmagazineissendingajournalisttowriteaboutyourregion,andwantstoincludeanarticleabouttheretailcompanyyouworkforYouhavebeenaskedbyyou
17、rcompanytohelpthejournalistplanthearticle.Discussthesituationtogether,anddecide:-whatkindsofinformationshouldbeincludedinthearticle-howthisarticlecouldbenefityourcompany6. .OpeningaBranchAbroadTheretailcompanyyouworkforhasdecidedtoopenabranchabroadforthefirsttime.Youhavebeenaskedtohelpwiththeplannin
18、gofthenewbranch.Discussthesituationtogether,anddecide:-whatstaffingarrangementsmightbenecessaryforthenewbranch-whichinformationaboutpremisesinthatcountryitwouldbeusefultofindoutabout7. EntertainingForeignClientsYourcompanyisentertainingagroupofforeignclientsforthreedays,includingonenon-workingday.Yo
19、uhavebeenaskedtoplanaprogrammeforthevisit.Discussthesituationtogether,anddecide:-whatkindsofactivitieswouldbesuitableforthevisit-whatinformationitwouldbeusefultoknowabouttheclientsbeforefinalizingtheprogram8. WorkExperienceProgrammeThemanufacturingcompanyyouworkforhasdecidedtoofferatwo-weekworkexper
20、ienceprogrammeforasmallgroupofstudentsfromalocalbusinesscollege.Youhavebeenaskedtohelpwiththepreparationsforthisprogramme.Discussthesituationtogether,anddecide:-whatkindsofworkexperiencethecompanymightoffer-howtheparticipantsshouldbeselected9. EnglishLanguageTrainingYourcompanyisplanningtooffer30hou
21、rsofEnglishlanguagetrainingtoemployees.Youhavebeenaskedtohelpwiththeplanningandorganizationofthetraining.Discussthesituationtogether,anddecide:-howtoencourageemployeestotakepartinthetraining-whatkindofschedulewouldbesuitableforthetraining10. TeamworkYourcompanyissendingasmallgroupofemployeesawaytoge
22、therforthreedaystoencouragethemtoworkasateam.Youhavebeenaskedtohelpplantheprogramme.Discussthesituationtogether,anddecide:- -whatpracticalarrangementsthecompanyneedstomakebeforethetrip- -whatworkandleisureactivitieswouldbesuitableforthegroupBusinessTripYourcompanyisattendingatradefairinaforeigncount
23、ryforthefirsttime.Youhavebeenaskedtohelpwiththepreparationsforthetrip.Discussthesituationtogether,anddecide:- -whattravelandaccommodationarrangementsyouwillneedtomakebeforethetrip- -whichkindsofbusinesscustomsintheforeigncountryitwouldbeusefultoknowabout,andhowtofindoutaboutthesebeforethetrip12 .(Fo
24、rthreecandidates)EntertainingForeignClientsYourcompanyisentertainingagroupofforeignclientsforthreedays,includingonenon-workingday.Youhavebeenaskedtoplanaprogrammeforthevisit.Discussthesituationtogether,anddecide:- -whatkindsofactivitieswouldbesuitableforthevisit- -whichmembersofstaffshouldaccompanyt
25、hevisitors- -whatinformationitwouldbeusefultoknowabouttheclientsbeforefinalizingtheprogramme13 .ForthreecandidatesWorkExperienceProgrammeThemanufacturingcompanyyouworkforhasdecidedtoofferatwo-weekworkexperienceprogrammeforasmallgroupofstudentsfromalocalbusinesscollege.Youhavebeenaskedtohelpwiththepr
26、eparationsforthisprogramme.Discussthesituationtogether,anddecide:-whatkindsofworkexperiencethecompanycouldoffer.howtheparticipantsshouldbeselected-whatfeedbackandevaluationshouldtakeplaceaftertheprogrammehasfinished14 ForthreecandidatesEnglishLanguageTrainingYourcompanyisplanningtooffer30hoursofEngl
27、ishlanguagetrainingtoemployees.Youhavebeenaskedtohelpwiththeplanningandorganizationofthetraining.Discussthesituationtogether,anddecide:-whichstaffwouldbenefitmostfromEnglishlanguagetraining.howtoencourageemployeestotakepartinthetraining-whatkindofschedulewouldbesuitableforthetraining15 Forthreecandi
28、datesTeamworkYourcompanyissendingasmallgroupofemployeesawaytogetherforthreedaystoencouragethemtoworkasateam.Youhavebeenaskedtohelpplantheprogramme.Discussthesituationtogetheranddecide:-whatpracticalarrangementsthecompanyneedstomakebeforethetrip-whichworkandleisureactivitieswouldbesuitableforthegroup
29、-howtoevaluatethesuccessofthetripBEC中級模擬口試試題StageOneInterlocutor:Goodmorning.MynameisJohnSmith,andthisismycolleague,MaryClinton.AndyournamesareLiHuaandWangWeiLi:YeahWang:YeahInterlocutor:Thankyou.Now,firstofall,we'dliketoknowsomethingabouteachofyou.Mr.Li,canyoutellmeaboutyourselfLi:Mypleasure.As
30、youknow,mynameisLiHua.I'mfromJiangsuprovince.I'mnowstudyinginSuzhouUniversity.AndI'mmajoringininternationaltradethere.Interlocutor:Thankyou.MrLi.NowMr.Wang,canyoutellmeaboutyourambitionsWang:Yes.IamnowastudentwithSuzhouUniversitymajoringinbusinessadministration.IhopeIcangetmyMBAandjoinaw
31、orld-famousmultinationalcompany.AndafterIhavehadenoughexperience,Iamgoingtostartacompanyofmyown.Interlocutor:Thankyou,Mr.Wang.AndMr.Li,couldyoutellmeaboutyourambitionsLi:Abigquestionformeindeed.I'veneverthoughtaboutit,butIbetI'llworktowardsaCEOofabigmultinationalcorporation.That'smygoali
32、nlife.Andthat'swhyIamspendingsomuchtimeonEnglish,businessEnglishinparticular.Interlocutor:Mr.Li,yousaidyou'respendingalotoftimeonbusinessEnglish.DoyouthinkbusinessEnglishisdifficulttolearnLi:Notexactly,thoughitmaybedifficultattheinitialstage.Thethingisthatyouneedtohavesomebusinessknowledgebe
33、foreyoustarttolearnbusinessEnglish.Interlocutor:Howaboutyou,Mr.WangIsitdifficultforyouWang:Notreally.Youknow,IlikeEnglishverymuch,andmymajorisbusinessadministration.SoIhavealwaysfoundbusinessEnglishveryinteresting.StageTwoTheimportanceofhavingagoodCVWell,inmyopinion,youcanneverunderestimatetheimport
34、anceofhavingagoodCV.Inthemajorityofcases,yourCVistheemployer'sfirstimpressionofyou,yourfirstchancetoimpressyourpotentialemployer,let'ssay.Itistheessentialillustrationofyoursuitabilityforthejob,showinghowyourskillsandexperiencematchyouremployer'srequirements.Butmorethanthat,itshowsyourabi
35、litytosummarize,prioritizeandpresentinformationeffectively,essentialskillsintoday'sjobmarket.Italsoshowsyourlinguisticandcommunicativeabilities.Eventhoughemployersthesedaysuseavarietyofselectiontechniques,suchasanalyzingyourhandwriting,agoodCVisstillthesinglemostimportantpartofanyapplication.Sta
36、geThreeTimeManagementYourcompanyhasfoundthatineffectivetimemanagementisoneofthemajorproblemareasthroughouttheworkforce.Youhavebeenaskedtoputforwardsomesuggestionsforimprovingthesituation.Discuss,anddecidetogether:whypoortimemanagementcanbecomeamajorproblemincompanieswhatprocedurescouldbeadoptedtoens
37、urethattimeismanagedeffectively.Zhang:Hi,MsWang,youknow,ourcompanyissortofoutofcontrolthesedays.Don'tyouthinksoWang:Yeah.Everythingseemstobeindisorderhereinourcompany.Andthatobviouslyhasalottodowithpoortimemanagement.Zhang:Youmeanpoortimemanagementhascausedalltheseproblems.WhyWang:Whentimeisnotwellplannedwithinacompany,theyusuallydonotallocateblocksoftimetospecifiedtasks.Theydonothaveadefiniteideaofwhentheyshouldcompleteacertaintask.AndZhang:AndIthinktheyoftenneglecttheorderingofpriorities.Imeancert
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