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1、外貿(mào)郵件中從報價到收款的18個郵件模版外貿(mào)郵件中從報價到收款的18個郵件模版,幾乎都是跟外貿(mào)交易流程吻合,就差點每個郵件模版配上中文說明和備注了。1 .向海外買家推銷商品Dear Sir: May 1, 2008Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is

2、 the best mountain bike available. Enclosed is our brochure.Yours faithfully2 .提出詢價Dear Sir: Jun.1,2008We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make eve

3、ry effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon.Truly3 .向海外客戶迅速提供報價Dear Sir: June 4, 2008Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information

4、 on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契機4 .外貿(mào)報價如何討價還價Dear Sir: June 8, 2008We have received your pri

5、ce lists and have studied it carefully. However, the price level in yourquotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We

6、 hope to hear from you soon.Yours truly 5-1同意進口商的還價Dear Sirs: June 12, 2008 |Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent adva

7、nces in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.|Sincerely5-2拒絕進口商的還價Dear Sirs: June 12, 2008|Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market

8、here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly6 .正式提出訂單Dear Sir: June 1

9、5, 2008We have discussed your offer of 5% and accept it on the terms quoted. We are prepared togive your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or

10、 cancellation of the order after this date.Truly7 .確認訂單Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely8 .請求開立信用證Gentlemen: Jun

11、e 18, 2008Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in ou* *vor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9 .通知已開立信用證Dear Sir: June 24, 2008

12、Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in you* *vor, valid until Sep. 20. Please advise us by fax when the order has been execu

13、ted.Sincerely10 .請求信用證延期Dear Sir : Sep. 1, 2008We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at ou* *ctory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your custome

14、rs and secure their consent to extend the L/C to Sept.30. |Sincerely11 .同意更改信用證Gentlemen: Sept. 5, 2008We received your letter today and have informed our customers of your situation. Asrequested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30.

15、 Please keep us abreast of any new development.Sincerely交易的進行12 .抱怨發(fā)貨遲延Dear Sirs: Sept. 25, 2008Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is c

16、onfirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.|Yours faithfully13 .處理海外買家的抱怨Gentlemen: Sept. 30, 2008In response to your letter of Sept.25, we regret your complaint very much. Today we

17、received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the next day.|Truly14-1取消訂貨Dear Sirs: Oct. 2,

18、2008We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for the units. We

19、 are sorry that it is necessary to take such a drastic step.Sincerely14-2諒解遲運原因We have received of your notice of delay of shipment due to mechanical troubles on the ship.We are pleased that the order is now on its way. Thank you for the notice. We are eagerly awaiting the ship's arrival. ?Yours

20、 faithfully交易的尾聲15 .貨物損壞報告Dear Sirs: Oct. 4, 2008Upon arrival of your shipment, the ship's agents noticed that case No. 5was damaged andnotified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles)As you will see in

21、 our survey report and of the ship's agents', that these units are damaged and quite unsaleable. Please send us replacements for the broken articles; we await your reply in due course.Sincerely16-1.拒絕承擔(dān)損壞責(zé)任Dear Sirs: Oct. 8, 2008Thank you for informing us of the damaged shipment. Since the u

22、nits were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance company.Sincerely16-2.承擔(dān)賠償責(zé)任Gentlemen: Oct. 8, 2008As soon as we got your letter we got in touch with the packers and asked them to look into the matter. It appears that the fault lies with the packaging materials used

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