管理學專業(yè)英語chapter4HiringandManagingEmployeesPerformance課件

1、管理學專業(yè)英語chapter4HiringandManagingEmployeesPerformance課件管理學專業(yè)英語chapter4HiringandManagiHiring and ManagingPerformanceRecruitment/Hiringjob profilejob applicationresumeinterviewTrainingOJTOff-JTPerformance AppraisalsEvaluation functionCoaching functionHiring and TrainingPerformanceIntroductionHow are pe

2、ople recruited (hired) ?InternalExternalIntroductionHow are people recIntroduction (continued)Job profile formJob TitleTraining / Education RequiredSkills NeededMajor ResponsibilityOther InformationIntroduction (continued)Job prIntroduction (continued) Job applicationCompany descriptionNameHistoryMa

3、jor products/ servicesNew developmentsCompetitionOther informationCVInterviewIntroduction (continued) Job Introduction (continued) TrainingOn-the-Job Training (OJT) 在職培訓Job Rotation 工作輪換Internships & Apprenticeships實習和學徒Off-Job Training 脫產培訓Introduction (continued) TraiPre-reading 1#Performance appr

4、aisals (績效評估)Before you read Reading 1#,study the words and their relationships in the box on page 69.Pre-reading 1#Performance appReading 1# How well are you doing?The definition of a performance appraisal Two general functions: Evaluation function Coaching function *There is a natural conflict bet

5、ween the above two functions.Reading 1# How well are you dTypes of Performance AppraisalTrait Appraisals(特征評價) Skills,abilities,personalityBehavior Appraisals(行為評價) the actual actions and behaviors that workers exhibit on the jobResult Appraisals(結果評價)Types of Performance AppraisalTypes of Performan

6、ce Appraisal（continued）360-Degree Performance Appraisal A managers performance is appraised by a variety of people, beginning with the managers self-appraisal and including peers or co-workers, subordinates, superiors, and sometimes even customers or clients.Types of Performance AppraisalReading 1#

7、(continued) Nature of the Conflict Causes for natural conflict: 1)people do not like to be criticized. 2)normal reaction is to be defensive.Dealing with the Conflict three major influencing factors; three goals of the appraisal;Reading 1# (continued) NatureReading 1# (continued)Developing a Plan for

8、 Improvement Ask your subordinate to suggest a plan.Reading 1# (continued)Reading 2# (continued)The benefits result from the project of trading places (refer to page 75) (open) (open) (open)Reading 2# (continued)The benReading 2# (continued)Suggestions for developing the program: dont force employee

9、s to take part; no more than 1day every 4 months; dont expect people to learn everything about a job in 4 hours get feedback from participants.Reading 2# (continued)SuggestKEY TO THE EXERCICESKEY TO THE EXERCICESKey to Exercise #2 Description of Company Name of Company: Apex ElectronicsHistory of Co

10、mpany: Founded 1939 by Harold Shaw. By 1960, it had1,000 employees. And 10,000 by 1980.Companys Major Products/Services: Portable radios. Car radios. Radio receivers for airplanes.New Developments in the Company:Recently received contractto manufacture radios for Spanish companys cars and buses. Als

11、o signed contract to supply radio receivers for Airbus A320. Currentlynegotiating for contract with Uzbekistan, to manufacture table radios.Competition : Strong competition for car radios and portablesOther Information: Key to Exercise #2 DescriptionKey to Exercise #3Performance appraisals have two

12、functions . One is to evaluate employees. The other is to help employees improve their performance by providing them feedback. The evaluation process can be difficult. Sometimes an employee may become defensive .As we have seen, there are several things a manager can do to avoid this defensiveness .

13、 One way is to have the worker evaluate himself. The managers relationship to the employee can also influence the outcome of the interview. Remember, the performance appraisal is not a weapon. It is a tool to help people improve their quality of their work.Key to Exercise #3PerformancKey to Exercise

14、 #5The trading places program at Simmons Company taught people to walk a mile in other peoples shoes. In this way, people on both sides of labor and management learned to understand each others problems. Carrying out such a program can be difficult, but Simmons designeda program that was easy to fol

15、low. People simply spent half a day working at each others jobs. The experience should be voluntary. You should not require people to participate in it. However, those who did take part in the program said that they found it extremely useful. Key to Exercise #5The tradWords & MeaningsCLASSIFYING. Wh

16、ich topics do these words belong to? Put each word in the correct category. Is it possible for a word to belong in more than one category?Hiring TrainingPerformancerecruitmentimprovingappraisalresume job rotation evaluationob interviewOJTnepotism trading placesjob profile form lecturescoachingneutra

17、l groundAppraisal OJT coaching evaluation Improving trading places job interview job profile formJob rotation lectures nepotism neutral groundRecruitment resumeWords & MeaningsCLASSIFYING. Words & MeaningsWord Study. Fill in the blank spaces with the right form of the word.1. intern (noun and verb),

18、 internship.An intern is someone who increases their knowledge of a field by actually helping out in the company. Interns learn by assisting managers and others in the organization. Most internships last between six months and a year. Sometimes, a person who interns with a firm may be offered a job

19、there.Words & MeaningsWord Study. FiWords & Meanings2. apprentice (noun and verb), apprenticeship An apprenticeship is something like an internship. However, an apprentice normally works directly with a master craftsman. By apprenticing with a master, a student not only learns the basics of the craf

20、t but many secrets as well. 3. train (v), training (n & adj), trainer (n), traine (n) Training is an important part of the modern corporation.Trainees sometimes work as interns or as apprentices. For apprentices, the trainer is usually a master craftsman. For interns, the trainer might be a manager. In order to develop a good workforce, workers must be trained.Words & Meanings2. apprentice ListeningDescription of Company Name of Company: AirbusHistory of Company: F