Oracle英文版培訓課件之Grid Control：les13Systems and Services

SystemsandServicesObjectivesAftercompletingthislesson,youshouldbeableto:DefinesystemsandservicesListdifferenttypesofservicesCreateaservicebasedonasystemDefineandmonitortheavailabilityofaserviceDiscusstheuseofbeaconsDefineandmonitorservicelevelsExplainRootCauseAnalysis(RCA)DiagnoseWebapplicationperformanceproblemsDefiningSystemsAsystemisalogicalsetoftargetsthatcollectivelyhostsoneormoreapplicationsorservices.SystemHomePageSystemComponentsPageDefiningTopologyRelationshipsViewingSystemTopologyDefiningServicesE-mailservicePortalserviceWebserviceCRMERPTypesofServicesYoucandefinethefollowingtypesofservices:GenericserviceAggregateserviceWebapplicationserviceOCSserviceIdentityManagementserviceCreatingaServiceSupportedServiceProtocolsWebWebTransaction(WebApplications:HTTP/S)SOAPHTTPPingMailPOPSMTPIMAPLDAPNNTPNetworkInfrastructureICMPPingPortCheckerDatabaseTNSPingJDBCScriptSQLTimingInfrastructureDNSFTPOtherCustomScriptsDefiningAvailabilityofaServiceYoucandefineserviceavailabilitybasedonthefollowingtwotypes:Servicetest:Theavailabilityoftheserviceisdefinedbasedontheavailabilityoftheservicesteststhatarebeingmonitored.System:Theavailabilityoftheserviceisdefinedbasedontheunderlyingsystemcomponentsthathosttheservice.CreatingServiceTestsRecordingWebTransactionUsingBeaconsBeaconsareusedtomonitoravailabilityandperformancefromyourkeyusercommunities.AddingaBeacontoaWebApplicationSelecttheagentthatwouldactasabeaconandspecifyanameforit.ConfiguringBeaconsforSSLTransactionsToconfigurebeaconsforSSLtransactions,performthefollowingsteps:ObtainthecertificateoftheWebsite’sCertificateAuthority(CA).UpdatethelistofBeaconCertificateAuthorities.RestarttheManagementAgent.DefiningPerformanceMetricsDefiningUsageMetricsViewingTestPerformanceViewingTestPerformanceUsingtheTopologyPageServiceLevelRulesServicelevelis:AmeasureofthequalityoftheserviceCalculatedasapercentageoftimetheservicemeetsthespecifiedavailabilityandperformancecriteriaduringthebusinesshoursServiceLevelRulesenableyouto:DefineanassessmentcriteriatodeterminethequalityoftheserviceSpecifytheavailabilityandperformancecriteriathattheserviceshouldmeetduringthebusinesshoursServiceLevelRulesServiceLevelRuleisbasedonthefollowing:BusinessDays,HoursAvailabilityCriteriaPerformanceCriteriaExpectedServiceLevelDefiningServiceLevelRulesViewingServiceLevelDetailsYoucanviewtheServiceLeveldetailsbyusingthefollowing:GridControlconsole:UsetheActualServiceLevellinkfromtheServicehomepage.ServicesDashboard:Thisprovidesanout-of-boxreportgivinganoverallviewofoneormoreservices.RootCauseAnalysis(RCA)RootCauseAnalysis:ProvidesthecapabilitytoanalyzeservicefailuresReturnsalistofpossiblecauseswhenaservicefailsEvaluatestheavailabilitystatusofsubservicesandkeycomponentstodeterminetherootcauseofaservicefailureEnablesadministratorstoquicklyidentifyproblemareasEnablesadministratorstoassesstheimpactofservicefailuresConfiguringRootCauseAnalysis(RCA)UsingRootCauseAnalysis(RCA)MonitoringTestPerformanceConfiguringWebCache

toMonitorEnd-UserPerformance123ConfiguringInteractiveTransactionTracing1234ConfiguringInteractiveTransactionTracingTracingRequestPerformanceData

CorrelatingApplicationPerformanceCreatingMonitoringTemplateforWebApplicationTocreateamonitoringtemplateforaWebapplication,performthefollowingsteps:ClicktheSetuplink.ClickMonitoringTemplates.ClickCreatetocreateanewmonitoringtemplate.SelecttheWebapplicationtargetandclickContinue.Specifyanameforthetemplate.ClicktheTeststabtospecifyURLvariables,addorremoveservicetests,andconfigurebeacons.ClicktheMetricThresholdstabtoeditmetricsandthresholds.ClickOK.UsingCLICommandsforServicescreate_serviceenable_testdisable_testdelete_testadd_beaconremove_beaconsync_beaconset_availabilityset_propertiesassign_test_to_targetchange_service_system_assocremove_service_system_assocset_key_beacons_and_teststemplate:extract_templatetemplate:apply_templateYoucanusethefollowingcommand-lineinterface(CLI)commandstocreateandconfigureyourservices:SummaryInthislesson,youshouldhavelearnedhowto:DefinesystemsandservicesListdifferenttypesofservicesCreateaservicebasedonasystemDefineandmonitortheavailabilityofaserviceUsebeaconsDefineandmonitorservicelevelsUseRootCauseAnalysis(RCA)DiagnoseWebapplicationperformancePractice13Overview:

WorkingwithSystemsandServices