《IBM經(jīng)典案例無憂》課件

BankingIndustryFramework

IndustrysolutionsforaSmarterBankHenrikKoch,IndustrySolutionsExecutive,IBMSoftwareGroup《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第1頁!AgendaIntroducingIBMIndustryFrameworkforBankingThemarketdemandforBankingIndustryFrameworksDefinitionsandkeybenefitsIndustryFrameworkandIndustrySolutionsforBankingCorebankingModernisationPaymentsandSecuritiesCustomercare&InsightIntegratedRiskFinancialMarketsFrameworkClosingremarksWheretogetnewcollateralandinformationWhotocontactQuestions《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第2頁!AgendaIntroducingIBMIndustryFrameworkforBankingThemarketdemandforBankingIndustryFrameworksDefinitionsandkeybenefitsIndustryFrameworkandIndustrySolutionsforBankingCorebankingModernisationPaymentsandSecuritiesCustomercare&InsightIntegratedRiskFinancialMarketsFrameworkClosingremarksWheretogetnewcollateralandinformationWhotocontactQuestions《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第3頁!ClientsvalueIBM'sabilitytodeliverintegratedsolutions

Clientbuyingbehaviorsareshifting:Customersarelookingfortheirbusinessmitmentstobemetatmarketspeed,orbetterManagingprojectcostsintobite-sizedbitsisnowarequirementCustomerswanttoutilizethetechnologythatbestsupportstheirstrategy,independentofvendorOurStrategy:CombineindustryassetsandbestpracticesintoofferingsfocusedoncoreandconnectedbusinessproblemsDesignforre-useIncubateanecosystemofindustryISVs,pre-integrateBeprescriptiveaboutaplatform,emphasizebestpractices,betterutilizeourindustryexpertiseInnovationforaSmarterPlanet《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第4頁!Withaframeworkapproach,organisationscanprogressivelytransformtoamoresimplified,strategicinfrastructureAchieveasimplifiedandagilestrategicinfrastructure3PickaframeworkprojectandstartrationalizingtodeliveraquickROI1Buildonthevalueofpreviousprojectsandreuseassets2Increasingreuseandbusinessagilityalongtheway!《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第5頁!IndustrySolutionsCommerceB2B&CommerceEnterpriseContentManagementEnterpriseMarketingManagementIndustry

OrdermanagementOptimization&logisticsCommerceMarketingProcess&DemandGenerationSolutionsIndustryFrameworks&IndustryAssetsEssentialContentAdvancedCaseMgmtContentAnalyticsInformationLifecycleIncluding:EnergyandUtilitiesRetailGovernment/DefenseManufacturingHealthIntegrationMediaPhysicalMeetsDigitalCustomerCare&InsightWorkforceOptimizationFinancialTransactionManagementFinancialOperationsIBMPaymentsDirectorIBMElectronicPaymentsPlatformIndustrySolutionsStructure《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第6頁!Speedsolutiondeploymentwithfoundationalanddomain-specificsoftwareextensionsandacceleratorsIBMBankingIndustryFrameworkIBMindustrysolutionsIntegratedRiskManagementInformationFrameWork(IFW)&BankingDataWarehouse(BDW)ProcessandDataModelsIBMFoundationalCoreBankingTransformationCOGNOSBankingPerformanceBlueprintsCOGNOSBankingRiskPerformance–CreditRiskEntityAnalyticsandGlobalNameRecognitionFinanceandIntegratedRiskManagement(FIRM)COGNOSRiskAdjustedProfitabilityBlueprintIntegratedRiskManagementSOABankingScenariosPayments&SecuritiesWTXIndustryPacksEPPAssetspureXMLTMPaymentsBundlesWebSphereBIforFNCorporatePaymentsScenarioSolutionTemplatesBankingVocabularyDesignRulesBankingMessageModelCustomerCare&InsightCOGNOSBankingPerformanceBlueprintsCustomerIdentificationSolutionCommonBusinessLanguageServicesAcceleratorBankingDataIntegrationAcceleratorsWebSphereMultichannelBankTransformationToolkitAccountOpeningScenarioCommonSharedServicesBankingExtensionsforMDMServerServicesComponentBuildingBlocksReferencePaymentsServicesInterfacesTimerServicesStateEnginePaymentsObjectsUserInterfaceFlowCoordinatorDevelopmentTools/MethodologyWebSphereModelerwithIFWRationalSoftwareArchitectwithIFWWebSphereBankingContentPackIBMServiceManagementforIRM《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第7頁!BankingIndustryFrameworkBenefitsAFoundationforaSmarterBank:ActionableInnovationMitigateRisk(De-Risk)Accelerate&ExpediteaSuccessfulImplementationusingaccelleratorsandpetencycentersReducecostFutureProofingBackedupbyIBM’slongtermmitmenttoindustrystandardsandR&D《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第8頁!ModelDrivenDevelopmentBusinessprocesstransformationBusinessrulesandlogicmanagementSolutionTemplateDrivenTransformationPerformanceMonitoringLegacyapplicationmodernizationandrenovationDevelopnextgenerationapplicationsReplacelegacyapplicationwithpackagesolutionsDatamigrationfromlegacysystemsBankingreferencearchitectureMasterdataManagementProcessIntegrationInformationIntegrationInfrastructureManagement,Security&ScalabilitySimplificationComponentizationIntegrationOptimizationCollaborationSecurityResiliencyProcessAgilityApplicationModernizationArchitectureTransformationCoreBankingTransformationBankingIndustryFramework-CoreBankingTransformationProjects

《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第9頁!Whatarethekeydriversforbankstomodernizetheircorebankingsystems?

TechnologyDriversProductInnovationRevenueGrowthEfficiencyImprovementRegulationsWorkforceOptimizationArchitecturalSimplicityDriversforCore

SystemsModernizationM&AModularitySMEsRetiringMonitoringGlobalizationOperatingCostTimeToMarketCustomerCentricityBusinessDriversRegulatoryDriversEnterpriseLeverageAssetRationalizationSharedServicesSOAComplianceAuditingReportingFadingSkillsBanksarelookingatcoresystemsmodernizationinresponsetospecificbusiness,technologyandregulatorydrivers

《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第10頁!IBMMasterDataManagementProductPortfolioCollaborativeAuthoringCreateMaintainUpdateGovernDeliverMDMDomainsBusinessServicesPre-builtCustomizableDataStewardshipPartyAccountProductCustomIntegrationContentDataAnalyticsInfoSphereMDMServerMDMCustom-BuiltDomainsBusinessProcessworkflowNPIMulti-CommerceCollaborativeAuthoringProductLocationSupplierOthersCatalogMgtInfoSphereMDMServerforPIM

《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第11頁!CustomerCareandInsightCoreBankingTransformationPaymentsandTransactionServicesIntegratedRiskManagementInteractionInsightInformationBankingIndustryFramework–

CustomerCareandInsightProjectsMulti-ChannelTransformationInteractiveMarketingSalesandAdvisoryTransformationOnboardingandOriginationOptimizationCustomerCareandServicingCustomerAnalyticsBusinessPerformanceAnalyticsSingleViewofCustomerCustomerDataWarehouseIntegrationOptimizationAnalyticsCollaborationSecurityResiliency《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第12頁!REAL-TIMEMARKETINGsoftware:Presentspersonalizedmessagesinreal-timeduringinboundinteractionsPersonalizationbasedon:ExistingcustomerdataandnewinformationgainedduringtheinteractionOr,behavioraltargetingofanonymousvisitorsDesignedforeasydeploymentandmanagement(“soeasyamarketercandoit”)Meetsthemostrigorousperformancerequirements.Upto:1,000softransactionspersecondHalf-secondaverageresponsetimeInteractiveMarketing

bringingsciencetotheartofmarketingInteractiveMarketing《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第13頁!MobileWeb...mobileWebapplicationsorcontentforvirtuallyanymobiledevicebrowserNeed8,400DevicesSolutionsMobilePortalAcceleratorPortalMobileWebkitThemesAvailabletodayforiPhoneComingsoonforAndroid,Blackberry,iPad...extendaWebexperiencetomobiledevicesforspecificmobilebrowsers..rapidlydevelop&deployweb&hybridmobileapplicationsthathaveanativesmartphone,lookandfeel..writeonce,runonmanydevices–tablets,kiosks,web,PDAandmoreWebExperienceFactory-PortalMobileWebkitThemes-WAS8.0Dojo-Hybrid《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第14頁!IBMhasabroadportfolioofMobileEnablementofferings《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第15頁!StartsmallandgrowwithanIntegratedRiskManagementprojectFinancialCrimesOperational&ITRiskGovernance&ComplianceIntegratedisparatefraudplatformstomovetowardsreal-timeandproactivemonitoringandimproveinvestigationsLeveragetoolstoidentifyfraudulentactivitybeforeithappensAutomatefraudpreventiontoreducecostsEnablemonitoringofinternalprocesses,peopleandsystemsforimproveoperationalriskmanagementImplementearlywarningsystems,ITandcrisesmanagementprocessesandbusinessrecoveryplanningImproveyourabilitytorespondtoregulatoryscrutinyAccuratelyreportriskexposureStandardizeandautomateplianceprocessesGettheflexibilitytoresponddynamicallytochangingregulatoryrequirementsFinancialRiskConnectmarket,creditcounter-partyandliquidityrisktobusinessandfinanceinformationsystemsEnableriskreportingacrossandatdifferentlevelsoftheenterprisetoenablebetterriskdecision-makingIntegratedRiskManagementProjectAreasContentValidatedonFrameworkBusinessPartnersOpenPages,Algorithmics,SPSS,Cognos,IFW,DB2《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第16頁!SolutionOverviewFinancialCrimesSanctionsScreeningandTransactionsFiltering:Aregulatoryrequirementtostopactivityinrealtimefinancialtransactions(wireactivity)ortoblockopeninganaccount,thesanctionslistdetailstheblockedentitiesandisupdateddaily.KnowYourCustomer:Aregulatoryrequirementforbettercustomeridentificationandknowledgeattheaccountopeningphase.HelpspreventingpossiblethreatsofAML/Fraud.EnhancedDueDiligenceforHigh-RiskCustomers:Forcustomersdeemedtoposeahigh-risk,thefinancialinstitute“shouldconsider”obtaining,bothataccountopeningandthroughouttherelationship.SuspiciousBehaviorMonitoring(AML):AregulatoryrequirementtodetectsuspiciousAMLtransactionpatternsandreportittothecentralbank.CaseManagement:Investigationtoolsandcasemanagementtosupportmultiplelevelsofreview,investigation,approvals,filing,reportingofabovecases.FACTA:AUSregulatoryrequirement

《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第17頁!ChannelIntegrationBankingdataWarehouseFinancialNetworkGatewaysManagedFileTransfersBulkde-bulk,TransformationandEntry/RepairConsumerPaymentsCheckProcessingPaymentsonlineMobilePaymentsLowValuehighvolume(i.e.,cards)CustomerCareandInsightCoreBankingTransformationIntegratedRiskManagementPayments&TransactionServicesBankingFrameworkforPaymentsandTransactionServicesProjects

CommercialPaymentsHighValuelowvolumeCrossborderCorporateservices/Paymentfactory/CashManagementPaymentstransactionPlatformCARD/Durbin/RegulationE(USbased),BaselIII,PSD,SEPAPaymentTransparency,Liquidity,,AML,CTF,EmbargoCheck,AdaptiveRisk/RegulationcapableComplianceandRisk《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第18頁!FinancialTransactionManagerinPaymentsTransactionPlatformIBMFTMinpaymentstransactionplatformprojects:ProvidesthemonintegrationcapabilitiestobereusedformanagingfinancialtransactionsBuiltontheindustrystandardofISO20022thataidstheintegrationwithnewandexistingback-officeprocessingCreatesamonlydefinedruntimeenvironmentwhichstandardizedintegrationtoregulatory,checking,AML,reporting,andotherneedsOperationaldatabaseholdsstatusandintegrateswithenterprisedatamanagementsolutionsforarchivalSampleprocessesonwhichtobuildincludeSWIFTNetFunds,corporatepaymentsandothers–allowingastandarddefinitionfororchestration"We'vechosen...theadoptionofSOAintothecoreofourbusiness.It’sgivenusaclearadvantageinthekindsofattributes...toexcel–speed,flexibilityandefficiency.“--WellsFargo《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第19頁!SmarterBusinessOutesAbilitytoacmodatepaymentsnetwork/gatewaychangeswithoutcostlychangestoback-endapplicationsEnhancedmonitoringofpaymentsprocessesTransparentpaymentsrulesthatbusinessuserscanprehend;rulescanbechangedinhoursordaysvs.weeksormonthsClientChallengesThebankneededapaymentsmessagehubthatcouldsendandreceiveSEPACreditTransfersfromtheEuropeanBankersAssociationSolutionImplementedapaymentsmediation,monitoringandmanagementinfrastructureacrosstheDnBNORSEPApaymentsbusinessThesolutionhasabasecommonproductwithindustryspecificSEPAprocessingengineProjectUseCase–DnBNOR《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第20頁!December4,202221Content-basedroutingTranslationMailboxBulking/de-bulkingBusinessrulesprocessingValidationWebsphereMQSAPConnect:DirectRTGSBackofficeFilesystemSWIFTNACHADomesticStandardslibrariesVisibilityEBASTEP2SWIFTNACHADomesticTARGET2TSUSterlingIntegrator–FeaturesCommunityManagementRegistrationandactivationChangemanagementSelfserviceSupportSecureExchangePerimetersecurityAuthentication&encryptionMailboxingTranslationandIntegrationAdaptersMappingFinancialservicesstandardsTranslationservicesProcessAutomationProcessmodellingFileandmessageroutingAutomatedexceptionhandlingVisibilityManagementMonitoringandmanagementNotificationsandalertsAuditandreporting《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第21頁!WebSphereBIforFN–Structure

Business

Application

SWIFTAlliance

Gateway(SAG)DB2,WebSphereMQ,

WebSphereApplicationServerAccountingTimerServiceWebSphereMessageBrokerMessageManagement

MessageEntryandRepairGUI,Printing,Routing,…MessagingServices

forSWIFTNet

InterActandFileActWebSphereBIforFNV3.1.1

FIN

Financial

Message

Transfer

CentralizedOperatingConfigurationSecurity/AccessControlEventhandlingMonitoringAuditingMessageWarehouseSAGAddOnMessageValidationWebSphereBIforFN-BaseFinancialTransactionManager

Datamodel,messagemodel,statemachine,configurationandadministrativeinterface,…Relationship

Management

ApplicationNew《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第22頁!《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第23頁!

LowLatencyandHighPerformanceComputingUltra-lowLatencyTransportIn-memoryDatabaseWirespeedTransformation

MaximumsecurityMQLowLatencyMessagingWebSphereFrontOffice

forFinancialMarketsDataPower

AppliancesInfosphereStreamsSolidDBBusinessActivityMonitoringCognosNow!StreamProcessingLowLatencyMarketDataPlatformIBMOfferingsforFinancialMarkets《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第24頁!BankingIndustryFrameworksandIndustrySolutionsIBMIndustrySolutions:

-01.ibm./software/data/content-management/industry-solutions/SmarterCommerce:.ibm./smarterplanet/dk/da/smarter_merce/overview/index.html?re=spf

BankingIndustryFrameworks:

-935.ibm./services/us/gbs/industries/banking/《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第25頁!26HenrikKochIBMSoftwareGroup,Nordic2800LyngbyMobile:+4528803658hkoch@dk.ibm.《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第26頁!PrimarytargetbuyersandusagescenariosforCC&IHeadofRetailBankingChiefMarketingOfficerHeadofCommercialBankingHeadofRetailBanking(orChiefRetailBankingOfficer,EVPofConsumerBanking,HeadofRetailandSmallBusinessBanking)Leadanddirectretailbankingincludingconsumercurrentaccounts(checking),cards(creditanddebit),savings,consumerlending–installment(i.e.,autoloans,studentloans,etc.),homeloans(mortgages)andhomeequityloansaswellasvariousinvestmentproductssuchasannuities,mutualfunds,insuranceetc.Activitiesarecoordinatedoverallchannelsincludingbranches,callcenters,ATMs,webandmobile.HeadofCommercialBanking(orChiefofCommercialBanking,EVPofWholesaleBanking,LendingandTreasuryMgmt)Responsibleformanagingrelationshipsandservicinglargecorporateclients,mid-sizedpanies,realestatedevelopersandinvestors,internationaltradefinancebusinesses,institutionalcustomers(suchaspensionfundsandgovernmententities/agencies),andservicesofferedtootherbanksorotherfinancialinstitutions.Servicesincludelending,treasurymanagement,correspondentservices,dealermercialservices,foreignexchange,governmentbanking,mutualfunds,asset-basedlending,financingandleasing,mercialrealestate,corporateandinstitutionaltrustservices,andinvestmentbanking.HeadofPrivateBanking,HeadofWealthManagementOverseeallaspectsofbankingactivitiestargetedathighnet-worthcustomersegmentstoprovideinvestmentmanagement,retailbanking,estateplanning,legalandtrustresourcesandtaxadvisealltobuilddeposits,feeine,andoverallassetgrowththroughcrosssalesofbankproductsandservices,retention,relationshipmanagementandmunityinvolvement.Workcloselywithallotherbusinesslineleaderstofacilitatethedevelopmentofnewrelationshipsaswellasprovidebankwidefinancialsolutionstohighernetworthclientsbyactingasaportalacrossthebankbringingtogethertherightresources,providingconveniencetoclients,andprovidingbankwidesolutionstoclients.HeadofGeographicalSubsidiary(orEVPofBankinginageography,PresidentforaRegion,VPofaBranchorBranches)Responsibleforallfacetsofperformanceofregionalandbranchofficesforadesignatedgeographicarea.Developspolicies,objectives,initiativesforregionandisresponsibleformakingsuretheregionmeetsitsgoalsandobjectivesacrossallproductsandservicesoftheorganization.ChiefMarketingOfficer(orSVPofMarketing,ChiefMarketingandClientExperienceOfficer,HeadofMarketing)Design,operateandexecutemarketingplansalignedwithbusinessprioritiestoachievethebank’sgoals.Establishlong-termmarketingobjectives,brandingandstrategiestoensurecontinuedbrandgrowthanddifferentiation,whilecollaboratingdirectlywithbusinesslinesandtheexecutivemanagementteam.HeadofGeographicalSubsidiaryHeadofPrivateBankingorWealthMgmt《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第27頁!LevelofadoptionRepresentativeIndustriesElectronicsChemicals&PetroleumHigh-TechManufacturingAutomotiveBankingHealthcareGovernmentFinancialMarketsInsuranceMedia&Entertainment

RepresentativeIndustriesTodayFutureCustom(Legacy)EnvironmentIntegratedSolutionsISV-dominatedEnvironmentClientbuyingbehaviorsareshiftingtowardsanintegratedsolutionwhichbinesexistingassetsandnewoftheshelf-servicesThemarkethasrequested:Morestandardisedsolutions,easytointegrateandmoreserviceoriented《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第28頁!IBMIndustryFrameworks

-deliverthefullpowerofIBMsoftwaretoindustrysolutions

《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第29頁!IBMBankingIndustryFramework

InformationInsightFinancialRiskFinancialCrimesGovernance&ComplianceOperational&ITriskInteractionPayments

Transaction

PlatformConsumerPaymentsCommercialPaymentsCompliance&RiskArchitectureTransformationApplicationModernizationProcessAgility

AFoundationforaSmarterBank:ActionableInnovation《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第30頁!Theme4:AcquisitionsexpandbusinessvalueBankingIndustryFramework–ThemesbehindV2ITSystemsandOperationsMerchandising

andProduct

ManagementStoreand

ChannelsTheme2:ShapedbyindustrysoftwarestrategiesandcapabilitiesTheme1:AmoreunifiedframeworkCoreBankingTransformationCustomerCareandInsightPayments&TransactionServicesIntegratedRiskManagementChiefMarketingOfficer(CMO)Theme5:TunedforLOBBuyerTheme3:IncorporatingkeySWgrowthtrendsBAO《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第31頁!AgendaIntroducingIBMIndustryFrameworkforBankingThemarketdemandforBankingIndustryFrameworksDefinitionsandkeybenefitsIndustryFrameworkandIndustrySolutionsforBankingCorebankingModernisationPaymentsandSecuritiesCustomercare&InsightIntegratedRiskFinancialMarketsFrameworkClosingremarksWheretogetnewcollateralandinformationWhotocontactQuestions《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第32頁!StarttransformingcorebankingcapabilitieswithaframeworkProjectImproveprofitabilitybyexpandingintonewmarketsfaster,bringinginnovativeproductstomarketquickly,anddifferentiatingpricingandtermsformaximumcustomersatisfactionwithflexibleandefficientprocessesforaccountopeningandmanagement,productbundling,anddynamicrelationshippricingArchitectureTransformationProcessAgilityTransitionfromexistingcorebankingapplicationsinastagedandmodularwaywithneartermpaybackandreducedriskanddisruption;integratebest-of-breedapplicationponents,buynewpackagedapplicationsandintegratewithenterprisesystems,orbuildnewSOAponentsforacustomized,lowercost,andlessriskyapproachApplicationModernizationCoreBankingTransformationProjectAreasTransformyourcorebankingplatform,reduceoperationalcostandrisk,andimprovecorebankingprocessefficiencywithprojectsaddressingfundamentalcapabilitiesincludingasimplifiedITinfrastructure,platformscalability,enterprise-widemasterdatamanagementforcustomercontract,andproductdata,andmodeldrivendevelopmenttobuildbusinessserviceponentsBusinessPartnersContentValidatedonFramework《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第33頁!SolutionComponentUse:‘Arrangement’ServiceModelforClientRelationshipandOfferOptimisationBISSystemRole2IBMILogBusRulesEngineExtract&Analyse431GroupBusinessDevBusinessAdvisorsSharedServiceCenterIBMIndustryProcess&ServiceModels3BISSystem&ProductFactoryRoleInfoSphereMDMServerforPIMInfoSphereMDMServerInfoSphereMDMServerCRMSystemsUse/ConsolidateProductFactoryRoleInternetMobileBankingMDMServerforPIM《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第34頁!35NordicBank

FinancialServicesGrowth

throughmergersandacquisitionshadcreatedabankwithmultiplelinesofbusinessandcountriesthatwereoperatingwithdifferentprocessesandsystems.NeededtostreamlinebusinessChallengeSolutionBenefitsAcross-enterprisetransformationprogramthatwouldultimatelystreamlineallbusinessprocessesandintegratesystemAnITplatformtotallyadaptivetochangingbusinessneeds,embracingSOAstrategyandmasterdatamanagementAcross-lineofbusinesscustomerviewtocontinuetogrowbusinessandimprovecustomersatisfactionAMDMsolutiontoenablecross-sellingandup-selling,M&Aintegration,pliance(BaselII,MiFID)andoperationalefficiencyAPPROVEDFOREXTERNAL

USE

IBM?InfoSphereMDMServerIBMInfoSphereQualityStageIBMRationalApplicationDeveloper

IBMInfoSphereMDMServerforPIMIBMWebSphereApplicationServerSWGLabServicesforimplementation《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第35頁!GetstartedwithaCustomerCareandInsightprojectInformationInsightInteractionOptimizemarketing,salesandcustomerserviceprocesses;includesingleviewofcustomeranddeeperinsightatthepointofinteractionacrossallchannelsTransformmultiplechannelsforimprovedcustomerexperience,consistencyacrossdifferentchannels,moreengagingcustomerdialogs,andultimatelybetterbusinessresultsUnderstandcustomerdataacrossallsystemsandbuildmoncustomerdatadefinitionsIntegrateoperationalcustomerdatatoachieveaenterprisesinglecustomerviewConsolidateoperationalandhistoricalcustomerdataintoamondatawarehouseExtractvaluablecustomerinsightsuchassegmentation,value,needs,behavior,etc.fromtheintegratedcustomerdatatohelpbusinessretainandgrowitscustomerbaseProvidethebusinessareal-timeviewofperformancebychannel,product,customersegments,geographies,campaign,etc.

CC&Icapabilitiesare

thefoundationforallfront-officeprojectsCustomerCareandInsightProjectAreasContentValidatedonFrameworkBusinessPartners《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第36頁!DeliveringpersonalizedoffersacrosschannelsinrealtimeturnsinboundinteractionsintoprofitablemunicationsBusinessNeedOutboundcampaignswereineffective–nottakingadvantageofcustomerinitiatedinteractionsNeededtocreateasingle,cross-channel,relationshipwitheachcustomerDisparateteamsmanagedcustomerdialogsNeededtoreducemarketingcostsRealResultsRelevant,real-timecampaignsdrivehigherresponserates85Mtargetedoffersservedeachdayacross5channels–directmail,email,web,callcenter,andbranches€20MincreaseinearningsexpectedLowereddirectmarketingcost35%Fastercampaigncycletimes:from26weekspercampaigntojust4weeksInteractiveMarketing《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第37頁!Supportingsmartphoneandmulti-channelapplicationcapabilities

SmartphonesWebSpherePortalWebSphereApplicationServerTabletsDesktopBrowsersUseonemonsetoftools,techniques,applicationcode(models)......andgenerateapplicationsformultipleclientdevicesWebSphereExperienceFactory...deploytomultipleplatforms...Legacy(WS/REST)

Sharepoint(CMIS/REST)

CRM&SQL《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第38頁!BankingIndustryFramework-IntegratedRiskManagement

ProjectsComplianceInformationLifecycleManagementCorporateGovernanceandInternalControlSalesandMarketConductComplianceRegulatoryCompliancePrudentialComplianceCollaborationforLegalandComplianceOperationalRiskPlatformComprehensiveSecurityControl,Enforcement,ManagementTrustedIdentityManagementConfiguration/Incident/Problem/Change/ReleaseManagementContinuous,prehensivefaultmonitoringDataProtectionApplicationIntegrityandSecurityCustomerScreeningandwatch-listfilteringTransactionmonitoringforSuspiciousActivityCaseManagement,Transactionblocking&SuspiciousActivityReportingGetYourRiskDatainOrderRiskInsightandControlRealTimeRiskInsightandControlRiskOptimizationRiskModelingandScenarioAnalysisPaymentsandTransactionServicesGovernance

andComplianceOperationalandITriskFinancialRiskFinancialCrimesCoreBankingTransformationCustomerCareandInsightIntegratedRiskManagementIntegrationOptimizationAnalyticsCollaborationSecurityResiliency《IBM經(jīng)典案例無憂》課件共51頁，您現(xiàn)在瀏覽的是第39頁!

FlexiblemodelleveragesthestrengthsofleadingtechnologiesbyadoptingbestofbreedsystemsandprocessesConsolidatesalertsacrosschannelsConductscross-LOBanalyticsAutomates,standardizes,anddocumentsanalysisandinvestigation