Oracle相關(guān)文檔-Siebel詳細說明書-EAI1

Overview:SiebelEnterpriseApplicationIntegration

SiebelInnovationPack2016May2016

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Contents

Overview:SiebelEnterpriseApplicationIntegration1

Chapter1:What’sNewinThisRelease

Chapter2:OverviewofSiebelEAI

AboutSiebelEAI7

SiebelEnterpriseApplicationIntegration7

AboutSiebelEAIComponents8

SiebelEAIandXML9

SiebelEAIAdaptersandConnectors9

SiebelEAIandBusinessComponents10

SiebelEAIwithJavaandJ2EE11

SiebelEAIandObjectInterfaces13

SiebelEAIandMessageBasedIntegration14

SiebelEAIandDataTransformation15

SiebelEAIandWorkflowProcessControl15

AboutInterfacesforSiebelApplicationServices15

AboutWebServices17

WebUIDynamicDeveloper’sKit18

SiebelWebServicesandSecurity18

AboutSiebelEAIandUnicodeSupport19

InboundandOutboundUnicodeScenariosforXMLMessages21

TranscodeBusinessServiceUsagewithNonXMLData21

AboutSiebelEAIandLegacySystems22

AboutSiebelEAIIntegrationStrategies23

Peer-to-PeerIntegration24

ApplicationConnectionwithanIntegrationServer24

OtherIntegrationStrategies25

Chapter3:IntegrationwithSiebelEAI

OverviewofIntegrationwithSiebelEAI27

IntegrationOptionswithSiebelEAI27

DesignforanApplicationIntegrationProject28

Real-TimeandBatchModeUsageModels29

DataExchangewithaSiebelApplication31

Overview:SiebelEnterpriseApplicationIntegrationSiebelInnovationPack3

2016

Contents■

SummaryofIntegrationOptionswithSiebelEAI32

Chapter4:ArchitectureforSiebelEAI

OverviewofArchitectureforSiebelEAI35

SiebelEAIArchitecture36

IntegrationRequirementsforSiebelEAI37

BusinessProcessCoordinationwithSiebelWorkflow38

TransportMechanisms39

HighVolumeDataExchange40

Chapter5:ScenariosforUsingSiebelEAI

ScenariosforCommonIntegrations43

ScenariosforDatathatisAccessed,ExportedorReplicated44

ScenariosforDatathatCrossesaBoundary46

ScenariosforDatathatisTransformed47

Index

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Overview:SiebelEnterpriseApplicationIntegrationSiebelInnovationPack2016

1

What’sNewinThisRelease

What’sNewinOverview:SiebelEnterpriseApplicationIntegration,

SiebelInnovationPack2016

Nonewfeatureshavebeenaddedtothisguideforthisrelease.Thisguidehasbeenupdatedtoreflectonlyproductnamechanges.

5

Overview:SiebelEnterpriseApplicationIntegrationSiebelInnovationPack2016

What’sNewinThisRelease■

6

Overview:SiebelEnterpriseApplicationIntegrationSiebelInnovationPack2016

2

Overview

of

Siebel

EAI

ThischapterdescribesanoverviewofOracle’sSiebelEnterpriseApplicationIntegration(SiebelEAI).Itincludesthefollowingtopics:

■

AboutSiebelEAIonpage7

■

AboutSiebelEAIComponentsonpage8

■

AboutInterfacesforSiebelApplicationServicesonpage15

■

AboutWebServicesonpage17

■

AboutSiebelEAIandUnicodeSupportonpage19

■

AboutSiebelEAIandLegacySystemsonpage22

■

AboutSiebelEAIIntegrationStrategiesonpage23

AboutSiebelEAI

Inordertodriverevenuegrowth,increaseproductivity,andgainvisibilitytobusinessperformance,anorganizationmustintegratebusinessprocessesacrossalargenumberofdisparateapplications.Becausebusinessisaccelerating,anorganizationmustintegrateandstreamlinebusinessprocessesinordertoachievetheagilitythatisrequiredtorespondtochangingcustomerandmarketdemands.Thisintegrationimperativeisevenmorepressingbecausesupplyanddemandchainsareincreasinglyinterdependent,requiringanorganizationtointegrateanextendedenterprisetomakesuretheviabilityoftheentirepartnerecosystem.

Tomeettheserequirements,OraclecontinuestoenhancetheintegrationtoolsetthatexistswithinSiebelapplications.

SiebelEnterpriseApplicationIntegration

SiebelEnterpriseApplicationIntegration(SiebelEAI)isthesetofproductsontheSiebelBusinessPlatformthatincludestools,technologies,andprebuiltfunctionalintegrationsthatfacilitateapplicationintegration.SomeofthefeaturesprovidedbySiebelEAIinclude:

■ProvidescomponentstointegrateSiebelBusinessApplicationswithexternalapplicationsandtechnologieswithinyourcompany

■Workswiththird-partysolutions,suchassolutionsfromIBM,TIBCO,WebMethods,andsoforth

■Providesbidirectional,realtimeandbatchsolutionstointegrateSiebelapplicationswithotherapplications

■ProvidesasetofinterfacesthatinteractwitheachotherandwithothercomponentswithinaSiebelapplication.Someofthefeaturesthattheseinterfacesprovideinclude:

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Overview:SiebelEnterpriseApplicationIntegrationSiebelInnovationPack2016

OverviewofSiebelEAI■AboutSiebelEAIComponents

■Providesaflexible,servicebasedarchitecturethatisbuiltontopofconfigurablemessagesusingXMLandotherformats

■ProvidescompatibilitywithIBMMQSeries,MicrosoftMSMQ,SunMicrosystemsJavaandJ2EE,XML,HTTP,andotherstandards.

■ProvidesaccessofinternalSiebelObjectstoanexternalapplication

■Takesadvantageofprebuiltadaptersandenterpriseconnectors

■Providescompatibilitywiththird-partyadaptersandconnectors

■Providesdatatransformation

■Integratesexternaldatathroughvirtualbusinesscomponentsandexternalbusinesscomponents

■Providesagraphicalbusinessprocessdesigner,programmaticinterfaces,andahighvolumebatchinterface

AboutSiebelEAIComponents

ThistopicdescribescomponentsinSiebelEAI.Itincludesthefollowingtopics:

■

SiebelEAIandXMLonpage9

■

SiebelEAIAdaptersandConnectorsonpage9

■

SiebelEAIandBusinessComponentsonpage10

■

SiebelEAIwithJavaandJ2EEonpage11

■

SiebelEAIandObjectInterfacesonpage13

■

SiebelEAIandMessageBasedIntegrationonpage14

■

SiebelEAIandDataTransformationonpage15

■

SiebelEAIandWorkflowProcessControlonpage15

Alegacyapplication,suchaspurchasingoraccounting,cancontaincriticalinformationthatmustcoexistandintegratewithaSiebelapplication.Abusiness-to-businessinteractionrequiresthatcustomer,order,andaccountinformationbesharedwithpartnersacrossafirewall.SiebelEAIprovidescomponentsthatcanbeusedindividuallyortogetherwithatoolkitfromanEAIvendor,includingXMLsupportinSiebelEAIadaptersandconnectors,avirtualbusinesscomponent,orJava

Beans.

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Overview:SiebelEnterpriseApplicationIntegrationSiebelInnovationPack2016

OverviewofSiebelEAI■AboutSiebelEAIComponents

SiebelEAIandXML

XMLisincreasinglytheformatofchoicefordataexchangebetweenanapplicationandapartnerorganization.ThemetadatadefinitionforXMLisintheformofXMLSchemaDefinitions(XSD)orDocumentTypesDefinitions(DTD).BecauseSiebelIntegrationobjectscanberepresentedasXSD,anotherapplicationcancapturemetadatafromaSiebelapplicationandunderstandhowtoformatanXMLdocumentthatmustbesenttoaSiebelapplication.DatainaSiebelapplicationcanberepresentedasXMLandsentoverastandardprotocolsuchasHTTP.SiebelEAIprovidescomponentsthatallowbidirectionalexchangeofXMLdocumentsoverthefirewallusingtheHTTPprotocol.ThisexchangecanbemadesecureatthetransportlayerbyusingtheHTTPSprotocol.

SiebelEAIsupportsXMLforanoutgoingorincomingmessage.SiebelEAIcanbeconfiguredtouseanXSDorDTDthatisexternallyspecifiedtodefineexternalintegrationobjects.SiebelToolsincludesanIntegrationObjectWizardthatcanbeusedtoimportandprocessanexternalXSDorDTDandtogeneratetheseexternalintegrationobjectsthatrepresenttheXSDortheDTD.

Atransportadapter,whetherbuiltbyOracleorbuiltbyapartner,canusethisbusinessservicetodynamicallylookupthecontentinanXMLdocumentorinadocumentthatusesanotherformat,thenroutethemessagebasedoncontentfromthedocument.ThemessagecanberoutedtoaworkflowprocessortoanotherbusinessservicewithinaSiebelapplication.

SiebelEAIAdaptersandConnectors

SiebelEAIprovidesadaptersandconnectorstohelpcreateanintegrationbetweenaSiebelapplicationandanexternalapplication.OtherconnectorsarealsoavailablethroughpartnersforSiebelBusinessApplications.Foreachsupportedbusinessprocess,theconnectorsincludedatamappingbetweentheexchangedentities,andsequencinganderrorhandling.

SiebelEAIAdapter

AnadapterisaSiebelEAIcomponentthatprovidesalowlevelinterfacetoallowoneapplicationtotalktoanotherapplication.ThethreetypesofadaptersavailableinSiebelEAIinclude:

■EAISiebelAdapter.TheEAISiebelAdapterbusinessserviceisspecificallydesignedtointeractwiththeSiebelbusinessobjectlayer.ItisabusinessserviceinaSiebelapplicationthatcanuseanXMLdocumentasinput,orcanuseapropertysetthatconformstoanintegrationobjectdefinitionintheSiebelsystem.EAISiebelAdaptercanthenquery,insert,update,delete,orsynchronizedatawiththeSiebelbusinessobjectlayer.

■EAIUIDataAdapter.TheEAIUIDataAdapterbusinessserviceallowsaWebapplicationthatiscustombuilttoaccessbusinesscomponentsandbusinessobjects.ThisadapterpublishesstronglytypedAPIstoallowdatacentricobjectmanageroperations,suchasinsert,delete,update,queryorexecute.TheEAIUIDataAdaptersupportsthequerybyexampleandthepredefinedquery.

■TransportAdapter.AtransportadapterisabusinessservicewithinSiebelEAIthatisdesignedtocommunicatewithotherprotocolsandtechnologiesthatexistoutsideofaSiebelapplication.AtransportadaptertransportsdatafromtheSiebelsystemtoanothersystem:

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Overview:SiebelEnterpriseApplicationIntegrationSiebelInnovationPack2016

Overview:SiebelEnterpriseApplicationIntegrationSiebelInnovationPack2016

OverviewofSiebelEAI■AboutSiebelEAIComponents

■TheHTTPtransportinSiebelEAIallowsaSiebelapplicationtocommunicateovertheHTTPprotocol.

■TheMQSeriesadapterallowsaSiebelapplicationtocommunicatewiththeIBMMQSeriesmessagingsystem.

■TheMSMQadapterallowsaSiebelapplicationtocommunicatewiththeMicrosoftMQmessagingsystem.

FormoreinformationontheEAISiebelAdapterandtheEAIUIDataAdapterbusinessservices,seeIntegrationPlatformTechnologies:SiebelEnterpriseApplicationIntegration.

Formoreinformationontransportadapters,seeTransportsandInterfaces:SiebelEnterpriseApplicationIntegration.

NOTE:TheSiebelBookshelfisavailableonOracleTechnologyNetwork(OTN)andOracleE-Delivery.Itmightalsobeinstalledlocallyonyourintranetoronanetworklocation.

SiebelEAIConnector

ASiebelEAIconnectorprovideslowlevelconnectivitytoanotherbackofficeapplication,suchasSAPorOracle.Italsoincludesthebusinessprocessesthatareusedtoconnecttotheexternalapplication.Forexample,theSiebelConnectorforSAPR/3providesconnectivityusingBAPIandIDOCtransportadapters,andpredefinedbusinessprocesses.Usingtheconnectors,youcanexchangecustomer,order,andproductinformationbetweenaSiebelapplicationandanotherOracleapplicationorSAP.

Formoreinformation,seeSiebelConnectorforSAPR/3.

Third-PartyConnector

Yourorganizationmightberequiredtointegratemultipleapplicationswithoneanother,suchasSiebelapplications,SAP,Oracle,I2,andsoforth.YoumightrequireanEAIsolutionfromanEAIvendor.ThesevendorsworkcloselywithOracletodevelopadaptersforaSiebelapplicationthatuseSiebelEAI.OracleusesaprogramthatmakessurethattheseadaptersworkaccordingtoOraclestandards.

SiebelEAIandBusinessComponents

ThistopicdescribesSiebelEAIusagewithbusinesscomponents.

SiebelEAIandtheVirtualBusinessComponent

AVirtualBusinessComponent(VBC)isamechanisminSiebelEAIbywhichdatafromanexternalsystemisviewedinaSiebelapplicationwithouthavingtoreplicatethatdatawithintheSiebeldatabase.

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OverviewofSiebelEAI■AboutSiebelEAIComponents

Forexample,assumeanenduseraccessesdetailedcreditcardinformationfromamainframesystemforaparticularcustomeraccount,whichisviewedintheSiebelapplicationinterface.Inthiscase,thebasiccustomeraccountdata,suchasaccountnumber,name,andsoforth,isstoredinaSiebelapplicationwhilethedetailedtransactioninformationonthecreditcardaccountforthatcustomerisstoredinanexternaldatabase.ThedetailedtransactioninformationforaparticularaccountisretrievedfromtheexternalsystemondemandwithoutreplicatingthatinformationintheSiebelapplication.

AVBCisconfiguredinSiebelToolsandusesbusinessservicestoaccessdatafromanexternalsystem.AVBCcanuseastandardtransport,suchasMQSeries,HTTP,andMSMQ,toquery,insert,andupdatedata.AVBCalsousestheXMLGatewayService.

SiebelEAIandtheExternalBusinessComponent

AnExternalBusinessComponent(EBC)isamechanisminSiebelEAIthatprovidesaccesstorelationaldatasourcesthatresideinanonSiebeltableorviewthatusesaSiebelbusinesscomponent.UnlikeaVBCthatrequiresabusinessservice,anEBCcanuseaSiebeldatabaseconnectortoaccessdata.

AnEBCisconfiguredinSiebelToolsbyusingaTableobjectdefinitionintheSiebelRepository,andaphysicaltablethatresidesinthesameSiebeldatabaseinstanceorsubsystemthatcontainsotherSiebeltables.

SiebelEAIwithJavaandJ2EE

SiebelBusinessApplicationsprovidestandardsbasedtechnologiesthatallowyoutoaccessJ2EEcomponentsfromaSiebelapplication,andsupportsthecreationofJavaandJ2EEcomponentstoaccessSiebelobjects.Formoreinformation,seeTransportsandInterfaces:SiebelEnterpriseApplicationIntegration.

AccesstoaJavaorJ2EEComponentfromaSiebelApplication

SiebelBusinessApplicationsprovidethreemechanismstostartJavaandJ2EEcomponents:

■WebServices

■TheOutboundHTTPadapter

■JavaBusinessService

WheninteractingwithaJ2EEcomponentthatispublishedasaWebService,aSiebelapplicationcanusetheWebServiceDescriptionLanguage(WSDL)documentthatdescribestheserviceandoperations,thengenerateaproxyBusinessServicethatallowstheSiebelBusinessApplicationtocalltheWebServicejustlikeitdoeswithalocalobject.WhentheBusinessServiceiscalled:

1TheObjectManagerdetectsthattheBusinessServiceisaproxytoaWebService

2TheappropriateSimpleObjectAccessProtocol(SOAP)messageisgenerated

3Therequestisdispatchedbyusingaconfiguredtransport,suchasHTTP

FormoreinformationonWebServices,see

“AboutWebServices”onpage17

.

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Overview:SiebelEnterpriseApplicationIntegrationSiebelInnovationPack2016

OverviewofSiebelEAI■AboutSiebelEAIComponents

Additionally,SiebelEAIallowsyoutointeractwithJ2EEcomponentsusingtheOutboundHTTPtransportadapter.YoucanusethistechniquewhenyouincludeexternalcontentwithintheSiebeluserinterface,orwhenthecomponentyoumustinteractwithdoesnotsupportaSOAPorWSDLinterface.

TheJavaBusinessServiceisabusinessservicethatallowsacustombusinessservicetobewritteninJavaandaccessedfromtheSiebelcode:

■AllowsamessagetobesentorreceivedthoughaJMS.TheJMSReceiverservercomponent,whichissimilartotheMQSeriesReceivercomponent,allowsforasynchronousreceiptofmessages,exceptyouusetheEAIJMSBusinessServiceinsteadoftheEAIMQSeriesServerTransport.

■UsestheJavaNativeInterfaceAPIthatisprovidedbyJavaVirtualMachines(JVM)andnativecodeinteraction.ItisawidelyusedtechnologythatisusedforwritingJDBCdrivers.

AccesstoaSiebelApplicationfromaJavaorJ2EEComponent

ThewaysthataJavaandJ2EEcomponentcanrequestinformationfromaSiebelapplicationinclude:

■JavaDataBean.TheJavaDataBeanisacollectionofJavaclassesthatallowadevelopertointeractwithavarietyofSiebelobjects,suchasbusinessobjects,businesscomponents,andsoforth.Withthisinterface,youcandevelopJavaandJ2EEcomponentsthatinteractwithaSiebelapplication.

■SiebelResourceAdapter.TheSiebelResourceAdapterplaysacentralroleintheintegrationandconnectivitybetweenaSiebelapplicationandaJavaapplicationserver.Itservesasthepointofcontactbetweenapplicationcomponents,applicationserversandenterpriseinformationsystems.Resourceadapters,alongwiththeothercomponents,mustcommunicatewitheachotherbasedonwelldefinedcontractsthatarespecifiedbytheJ2EEConnectorArchitecture.

■WebService.WebServicesareemergingasanimportanttechnologyforexposingapplicationfunctionalitythatisindependentoftheunderlyingtechnologyusedtoprovidethatfunctionality.Release6.xintroducedbusinessservicesthatcouldbecalledthroughXMLoverHTTPandMQSeries.ThisfunctionalityisnowthebasisforsupportingWebServices.SiebelBusinessApplicationsprovidesupportforSimpleObjectAccessProtocol(SOAP)andWebServicesDefinitionLanguage(WSDL).ThesetwostandardsprovidethebasisforWebServicesandallowforinteroperabilitybetween.NET,J2EE,andleadingpackagedapplications,suchasSiebelBusinessApplications.

Formoreinformation,see

“AboutWebServices”onpage17

.

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Overview:SiebelEnterpriseApplicationIntegrationSiebelInnovationPack2016

OverviewofSiebelEAI■AboutSiebelEAIComponents

■JavaMessageService.Enterprisemessagingisrecognizedasatoolforbuildingenterpriseapplications.TheJavaMessageService(JMS)isastandardJavaAPIthatisusedtoaccessanenterprisemessagingsystem.JMSispartoftheJava2Platform,EnterpriseEdition(J2EE).JMSsupportstheabilitytoasynchronouslysendandreceivebusinessdataandevents.JMSdefinesacommonenterprisemessagingAPIthatsupportsawiderangeofenterprisemessagingproducts.JMSsupportsbothmessagequeuingandpublishandsubscribestylesofmessaging.

JMSisnotaseparateproduct.ItisthespecificationofacommonAPIforenterprisemessaging.AJMSproviderthatissuppliedbyanenterprisemessagingvendorisrequiredinordertouseit.UsingtheJavaBusinessService(JBS)feature,theJMSTransportisafeaturethatprovidesaccesstotheJMSprovidersforathird-partyvendor.AJMSprovideristheimplementationoftheJMSAPIforaparticularvendor.Forexample,IBMimplementsaJMSproviderfortheirMQSeriesproduct,andBEAimplementsaJMSproviderfortheirWeblogicproduct.

Formoreinformation,seeTransportsandInterfaces:SiebelEnterpriseApplicationIntegration.

SiebelEAIandObjectInterfaces

ASiebelapplicationsupportsseveralprogrammaticinterfacestofacilitatecommunicationbetween

anexternalapplicationandaSiebelapplication.Theseinterfacesinclude:

■COMDataControl

■JavaDataBean

■WebClientAutomationServer

■MobileWebClientAutomationServer

■COMDataServer

Formoreinformation,seeSiebelObjectInterfacesReference.

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Overview:SiebelEnterpriseApplicationIntegrationSiebelInnovationPack2016

OverviewofSiebelEAI■AboutSiebelEAIComponents

SiebelEAIandMessageBasedIntegration

Figure1

illustrateshowSiebelEAIsupportsmessagebasedintegrationwithanexternalapplication,wheretheSiebelapplicationistheinitiatoroftherequestorthereceiver.

Figure1.ConfigurableandUpgradeableIntegration

SiebelEAIandIntegrationObjects

Anintegrationobjectisthecontentsofmessagesthatareexchanged,asdescribedin

Figure1on

page14

.AnintegrationobjectisdefinedinSiebelTools.

Thetypesofintegrationobjectsinclude:

■Siebelintegrationobject.DatatobeloadedintoorreadfromaSiebelBusinessObject.

■Externalintegrationobject.Datareceivedfromorsenttotheexternalapplication.

Aconfigurationengineprovidesconfigurabledatatransformationtomatchthedifferenceinthewaythatentitiesarerepresented,whileintegrationobjectsrepresenttheinformationexchanged.

ASiebelintegrationobjectisdefinedasasubsetofaSiebelbusinessobject.ThemapbetweenanintegrationobjectandthebusinessobjectismaintainedintheSiebelRepository.