智慧樹(shù)知到《跨文化商務(wù)溝通》章節(jié)測(cè)試答案

式--可編輯--專(zhuān)業(yè)資料-----智慧樹(shù)知到《跨文化商務(wù)溝通》章節(jié)測(cè)試答案第一章1、Thebeliefthatyourownculturalbackground,includingwaysofanalyzingproblems,values,beliefs,language,andverbalandnonverbalcommunication,issuperior.culturecommunicationethnocentrismsender答案:ethnocentrism2、Thetotalaccumulationofbeliefs,customs,behaviors,institutionsandcommunicationthatareshared,learnedanddownthroughthegenerationsinanidentifiablegroupoferculturalcommunicationculturebusinesscommunicationfeedback答案:culture3processbywhichinformationisexchangedbetweenindividualsthroughacommonsystemofsymbols,signs,orbehavior,ortheexchangeofthoughts,messages,orinformation,asbyspeech,signals,writing,orbehavior.ethnocentrismnoisecommunicationhorizontalcommunication答案:noise4communicationiswithinbusinessandadministration,aimingatacommonobjective完整版學(xué)習(xí)資料分享----

式--可編輯--專(zhuān)業(yè)資料-----andprofitsforboththeindividualsandorganizations.lateralcommunicationethnocentrismbusinesscommunicationinterculturalcommunication答案:businesscommunication5、Thecommunicationatthesamelevelinanorganization.horizontalcommunicationethnocentrismbusinesscommunicationlateralcommunication答案:horizontalcommunication6、Whencultureiscontrastednature,itcanbedefinedas“l(fā)ifeofapopulation”initsbroadsense,meaningwhatcharacterizesparticularwayoflifeofapopulation.對(duì)錯(cuò)答案:錯(cuò)7、Cultureisallmen’smedium;thereisnoaspectofhumanlifethatisnottouchedandalteredbyculture.對(duì)錯(cuò)答案:對(duì)8、Thecultureshowninanonionconsiststwolevels;alevelofnormsandvalues,oraninvisiblelevelofresultantbehaviororartifactsofsomeform.完整版學(xué)習(xí)資料分享----

式--可編輯--專(zhuān)業(yè)資料-----對(duì)錯(cuò)答案:錯(cuò)9、Culturecannotbeknownastudyofcommunication,andcommunicationcanonlybeunderstoodwithanunderstandingoftheitsupports.對(duì)錯(cuò)答案:對(duì)10、Intheglobalvillage,neighborscommunicatefreeoftroublesanddifficulties.對(duì)錯(cuò)答案:錯(cuò)11、Withtheintegrationoflanguageintothefabricofculture,confusionanddysfunctionwouldreignandtheculturewouldfail.對(duì)錯(cuò)答案:錯(cuò)第二章1goodmasteryofgrammaronelanguagecanguaranteeasuccessfulcommunication.對(duì)錯(cuò)答案:錯(cuò)2、Longbeforewritingwasdeveloped,welearnedtospeak對(duì)完整版學(xué)習(xí)資料分享----

式--可編輯--專(zhuān)業(yè)資料-----錯(cuò)答案:對(duì)3、Thereshouldanattachmentattheendofabusinessmemo.對(duì)錯(cuò)答案:錯(cuò)4recommendationreportistorecommendsomethingtoothers.對(duì)錯(cuò)答案:錯(cuò)5、Whichisnotverbalcommunication?ChatwithyourleadersandcolleaguesDiscussanissueinagroupGreetingwithasmileLeaveamessage答案:Greetingwithasmile6、____referstoanythingdistortsthemessagethesourceencodes.NoiseMessageSourceContext答案:Noise7、Itisauniversaltruththatlanguageisbycultureandinit__culture.完整版學(xué)習(xí)資料分享----

式--可編輯--專(zhuān)業(yè)資料-----influenced,reflectsdisplayed,influencesdetermined,reflectsshaped,influences答案:influenced,reflects8、Whyshouldwenotesduringabusinesscall?ListenattentivelyServesasarecordtotakefollow-upactionReportonthecalltosomeoneelseReflectonthecall答案:Listenattentively,Servesasrecordtotakefollow-upaction,Reportonthecalltosomeoneelse9、Howcanyouidentifyyouraudiencepreparingbusinesspresentation?AgeAppearanceInterestOccupation答案:Age,Interest,Occupation10makingbusinesscall,whatkindofquestionscanyoureflect?Doyouneedtoreporttoyourboss?Doyoutogetinformation?Doyouwanttosellsomething,orconvincethepersonofanidea?Doyouneedtoaskfortheperson’shelporsupport?答案:Doyoutogetinformation?,Doyouwanttosellsomething,orconvincethe完整版學(xué)習(xí)資料分享----

式--可編輯--專(zhuān)業(yè)資料-----personofanidea?,Doyouneedtoaskfortheperson’sorsupport?第三章1、Nonverbalbehaviorreflectsthespeaker’ssubconciousness.對(duì)錯(cuò)答案:A2、Dependingonculture,asmileindicatejoyamusement,itcanalsoindicateembarrassment.對(duì)錯(cuò)答案:A3、Postureisthepositioninwhichwhenstandingorsitting.對(duì)錯(cuò)答案:對(duì)4、Intimatedistanceismostcommonwhenfriends,oldclassmates,acquaintancesandrelativestalk.對(duì)錯(cuò)答案:錯(cuò)5、Peoplein__culturesusuallyviewaslackofandaregenerally____withit.lowcontextuncomfortablehighcontextuncomfortablelowcontextcomfortable完整版學(xué)習(xí)資料分享----

式--可編輯--專(zhuān)業(yè)資料-----highcontextcomfortable答案:lowcontextuncomfortable6、Whichofthefollowingcountriesuseshigh-contextlanguage?CanadaGermanyJapanUnitedStates答案:Japan7、Thefunctionofnonverbalsignsissometimesindispensible.example,placingyourindexfingeryourlipsanalternativetosaying“PleasecalmsothatIcanspeak”isacaseof____.complementingrepeatingcontradictingsubstituting答案:8、Whichstatementsarecorrectaboutnonverbalcommunication?NonverbalbehavioriseasilycontrolledAsmilesometimesdoesn’tmeansinceresmileNonverbalbehavioraccountsformuchofmeaningwederivefromconversation.Nonverbalcommunicationismorethanthecomplementofverbalcommunication.答案:9、Howdoesnonverbalbehaviorthepaceorofcommunication?Besilent完整版學(xué)習(xí)資料分享----

式--可編輯--專(zhuān)業(yè)資料-----GestureofstoppingClaphandsRaisevoice答案:BesilentGestureofstoppinghandsRaisevoice10、Whichofthecountriesbelongtoindividualisticculture?ItalyAmericaFranceGreece答案:ItalyAmericaFrance第四章1、PowerdistanceisaconceptualwasdevelopedbyHofstedetodescribetheextenttowhichthelesspowerfulmembersoforganizationsandinstitutionsacceptandexpectthatpowerisdistributedunequallythepowerofmultinationalorganizationsthepowerdifferentialbetweendevelopedandlessdevelopedcountriesthepowerdifferencebetweenmenandwomen答案:2’sindexmeasurestheextenttowhichthelessmembersoforganizationsandinstitutions(likethefamily)acceptandexpectthatpowerisdistributedunequally.valueorientationculturaldimensionsculturalvalues完整版學(xué)習(xí)資料分享----

式--可編輯--專(zhuān)業(yè)資料-----powerdistance答案:powerdistance3、Thesearethemostsignificantofculturalvaluesexcept___.Hall'sHigh-andLow-ContextKluckhohnandStrodtbeck'sfiveValueOrientationsFonsTrompenars’smodelofculturewithsevendimensionsGeertHofstede'ssixCulturalDimensions答案:FonsTrompenars’smodelofculturewithsevendimensions4、Theopinionthateveryonehasapositionandclearlyprivilegesis____.aviewofhierarchicalstructureofsocialrelationshipaviewofgrouporientationofrelationshipaviewofindividualorientationstructureofsocialrelationshipnoneoftheabove答案:aviewofhierarchicalstructureofsocialrelationship5、Low-contextcommunicationischaracterizedbyexplicitspeaking.對(duì)錯(cuò)答案:對(duì)6、Chinesecultureishigh-contextincomparisontowesternculture.對(duì)錯(cuò)答案:對(duì)7、Cultureswithalargepowerdistancearehierarchicalcultures.完整版學(xué)習(xí)資料分享----

式--可編輯--專(zhuān)業(yè)資料-----對(duì)錯(cuò)答案:對(duì)8、Attheofuncertaintyavoidancetheideathatfutureispredictable.對(duì)錯(cuò)答案:錯(cuò)9、PowerdistanceinHofstede'sculturaldimensionsisroughlysimilarthevalueKluckhohncallshierarchy.對(duì)錯(cuò)答案:錯(cuò)10Inacultureemphasizingmasculinity,itismorepossibleformentoplayanurturingrole.對(duì)錯(cuò)答案:錯(cuò)第五章1、Etiquetteissimplyshowingrespectforothers.對(duì)錯(cuò)答案:錯(cuò)2、Etiquettereferstotheguidelineforknowinghowtobehaveappropriatelyinallsituations.對(duì)完整版學(xué)習(xí)資料分享----

式--可編輯--專(zhuān)業(yè)資料-----錯(cuò)答案:A3、KissgreetingusuallybetweenmenintheUnitedStates.對(duì)錯(cuò)答案:錯(cuò)4、ItOKtowriteonsomeone’sbusinesscard.對(duì)錯(cuò)答案:B5handshakeshouldbefriendlyorrespectfulgesture,ashowofstrength.Soweshouldnotsqueezeothertoohard.對(duì)錯(cuò)答案:A6、Beforeadishisserved,napkinscanbeeitherontheplateorontheleftofforks.對(duì)錯(cuò)答案:A7、Youinvitedtoabusinessdinner.Whendonapkinfromthetableandplaceitonyourlap?Openitimmediately.Waitforthehosttotakehisorhernapkinbeforeyours.完整版學(xué)習(xí)資料分享----

式--可編輯--專(zhuān)業(yè)資料-----Waitfortheoldestpersonatthetabletotakeorhers.Waitforalltheladiestotaketheirsbeforetakingyoursifyouareagentleman.答案:Waitforthehosttotakehishernapkinbeforeyours.8、Whichofthefollowingbehaviorisappropriateinbusinessdinner?Usethenapkintowipeyournose.Cutallthefoodinyourplateintosmallpieces.Sipfromtheofthespoonwheneatingsoup.Usetheknifewithyourrighthand.答案:CD9、Whatarethebenefitsofhumorinworkplace?Humorcanreducestress.Humorcanblocknegativeemotions.Humorcanhelpdeveloprapportwithother.Humorcanhelpsolveproblems.答案:ABCD10、InmanyAsiancountries,thewayyoutreatsomeone’sbusinesscardisareflectionof:HowseriousyouareabouttheoutcomeoftheHowmuchyourespectthemasaperson.Whatyouthinkoftheirpanyandtitle.答案:ABCD第六章1、Insomehigh-contextcultures,displayofemotionsisasignofimmaturity完整版學(xué)習(xí)資料分享----

式--可編輯--專(zhuān)業(yè)資料-----andapotentialcauseofshametothegroup.對(duì)錯(cuò)答案:A2、Whetheraninternationalbusinessnegotiationornotnotonlydeterminedbythestrategiesandusedinformalnegotiation,butalsocloselyrelatedtowhetherenoughcarefulpreparationmade.對(duì)錯(cuò)答案:A3、Intheopeningphase,atmosphereistheonlyfactorweshouldconsider.對(duì)錯(cuò)答案:錯(cuò)4、Bargainingstrengthreferstothedegreeofmovementthatispossibleforeachpartywithrespecttoindividualissuesontheagenda.對(duì)錯(cuò)答案:錯(cuò)5、InsomeAsiancultures,theywillusecommunicationtoencourageharmony,preserveface,anddevelop____relationships.Short-termLong-termMiddle-termShortrun完整版學(xué)習(xí)資料分享----

式--可編輯--專(zhuān)業(yè)資料-----答案:Long-term6、Thepurposeofbargainingissettlethedifferencesstandinthewayofanagreement.Settlingthedifferencesinvolves____.high-contextandlow-contextconcessionandreappraisaladjustmentandcompromiseai