2021年河南省鶴壁市公共英語五級(筆試)模擬考試(含答案)

2021年河南省鶴壁市公共英語五級(筆試)模擬考試(含答案)學(xué)校:________班級:________姓名:________考號:________

一、1.ListeningComprehension(15題)1.Goodbookscanprovideuswithawiderangeofexperiences.

A.RightB.Wrong

2.WhatkindofgraincouldbefoundinAmericandiet500yearsago?

3.WhereisLowTillFarmingbecomingpopular?

A.Inareaswithfewweedsandunwantedplants.

B.Inareaswithasevereshortageofwater.

C.Inareaslackinginchemicalfertilizer.

D.Inareasdependentonimportedfood.

4.Whatwasusedtocarrymostmailafterthecoloniesbecameanation?

5.WherewasthefinalsoftheWorldCupin1994held?

A.InEngland.B.IntheUSA.C.InMexico.D.InFrance.

6.Bonecontainsnowater.

A.RightB.Wrong

7.Whatisbehavioralmanagementbasedon?

8.PartB

Directions:Youwillhear3conversationsortalksandyoumustanswerthequestionsbychoosingA,B,CorD.YouwillheartherecordingONLYONCE.

聽力原文：Whenaconsumerfindsthatalliternsheorheboughtisbrokenorinsomeotherwaydoesnotreachthestandardofthemanufacturer'sclaimforit,thefirststepistopresentthewarranty.oranyotherrecordswhichmighthelp,atthestoreofpurchase.Inmostcases,thisactionwillproduceresults.However,ifitdoesnot,therearevariousmeanstheconsumersmayusetogainsatisfaction.

Asimpleandcommonmethodusedbymanyconsumersistocomplaindirectlytothestoremanager.Ingeneral,the“higher,up”theconsumertakeshisorhercomplaint,thefasterheorshecanexpectittobetackled.Insuchacase,itisusuallysettledintheconsumer'sfavor,assumingheorshehasajustclaim.

Consumersshouldcomplaininpersonwheneverpossible,butiftheycannotgettotheplaceofpurchase,itisacceptabletophoneorwritethecomplaintinaletter.

Complainingisusuallymosteffectivewhenitisdonepolitelybutfirmly,andespeciallywhentheconsumercandemonstratewhatiswrongwiththeiterninquestion.Ifthiscannotbedone,theconsumerwillsucceedbestbypresentingspecificinformationastowhatiswrong,ratherthanbymakinggeneralstatements.Forexample,“Theleftspeakerdoesnotworkatallandthesoundcomingoutoftherightoneisunclear”isbetterthan“thisstereodoesnotwork”.

Thestoremanagermayadvisetheconsumertowritetothemanufacturer.Ifso,theconsumershoulddothis,statingthecomplaintaspolitelyandasfirmlyaspossible.Butifapolitecomplaintdoesnotachievethedesiredresult,theconsumercangoastempfurther.Sheorhecanthreatentotakethesellertocourtorreportthesellertoaprivateorpublicorganizationresponsibleforprotectingconsumers'rights.

Whenaconsumerfindsthathispurchasehasafaultinit,whatisthefirstthingheshoulddo?

A.Complainpersonallytothemanager.

B.Threatentotakethemattertocourt.

C.Writeafirmletterofcomplainttothestoreofpurchase.

D.Showsomewrittenproofofthepurchasetothestore.

9.MrMillerwillbuyanewhousewiththemoneyhehaswon.

A.RightB.Wrong

10.Whatlessoncouldbedrawnfromtheaccident?

A.Accuratecommunicationisofutmostimportance.

B.Pilotsshouldbeabletospeakseveralforeignlanguages.

C.Aircontrollersshouldkeepaclosewatchontheweather.

D.Cooperationbetweenpilotsandaircontrollersisessential.

11.Whichareaoftheworldcontributedtoanincreasebetween94/95and95/96?

12.HowdidEmilyDickinsondifferfromWaltWhitman?

A.Shepublishedpoemsfrequently.

B.Sheseldomlefthome.

C.Shelivedinanearlierera.

D.Shespokeadifferentlanguage.

13.PartC

Directions:Youwillhearatalk.Asyoulisten,answerthequestionsorcompletethenotesinyourtestbookletforQuestions21-30bywritingNOTMORETHANTHREEwordsinthespaceprovidedontheright.YouwillhearthetalkTWICE.

Younowhave1minutetoreadQuestions21-30.

聽力原文：Lasttimewestartedlookingatthequestionofmanagementandwonderingwhatthetermactuallymeant．Thenwetookabrieflookattheconceptofscientificmanagement．Youremember，wedecideditwasusefulbutnotenoughonitsown．Sotodaywe'regoingtolookatanotheraspect—behavioralmanagement．Youmaynotreallyhavecomeacrossthisword“behavioral”before．thoughI'msureyouarefamiliarwiththeword“behavior”．Behavioralsimplymeanshavingtodowithbehavior．Andthatisourstartingpointfortoday：Wearegoingtostartbyrealizingthattheactivityofanyorganizationishumanactivity，designedtoachievehumangoals．Sowearereallytalkingabouthumanbehavior．

Anybusinessconcerndoestwothings．First，itprovideseithergoodsorservicesthatthecustomerneeds．Thatis．iteithermakesthingsordoesthingsforotherpeopleinexchangeformoney．Second，itprovidespeoplewithwork—andmostofushavetoworkinordertomakealiving．

Work，muchaswemaysometimeswishwedidn'thavetodoit，ornotquitesomuchofit．hasinfacttwoadvantages．First—andIspokeaboutthislasttime—itcangiveussatisfaction．Wecanbeproudofwhatwearedoing—likeacraftsmanmakingsomethingbeautiful，oradoctorofanursehelpingpeoplewhoareillorinpain．ThisiswhatIcalledjobsatisfaction，andwithoutitIamsureworkcanbecomeanawfulburden．Andonamorebasiclevel，workearnsusmoney，whichwecanusetobuythethingsweneedinordertolive．likefoodandsomewheretolive，aswellasalltheluxurieswecouldprobablydowithoutbutstillliketohave．

Behavioralmanagementisbasedonaresearchofhowpeoplebehaveatwork．Itusesthefindingsofpsychologistsandsociologists，andsoon．Thesemakeastudyofindividualsandgroupstoseewhatthingsinfluencethewaytheybehaveindifferentconditions．Theresultscanthenbeusedtodesignthebestconditionsinwhichpeoplewillperform—orbehave—inthewaythatamanagerwantsthemtoinordertomakeabusinessmoreefficientandtoachieveitsgoals．Theyhavecollectedalotofevidenceandformulatedalotoftheoriestohelpthemanager，andthereisnodoubtthatproperlyunderstoodandapplied，thiscanbeveryuseful．

Butstillwereturntothefactthatpeopleareindividuals．a(chǎn)lldifferentfromeachother，andall—aswesay—withmindsoftheirown．Sonomatterwhatthemanagerknowsaboutthewaypeoplebehaveingroupsandsoon，hehasreallytotreateveryoneonhisstaffasanindividualinhisownright．Ofcourse，hecanbehelpedinthisbyknowinghowtoencouragepeopletodothings，howtostimulatethemtobehaveinacertainway，andsoon．Amanagercanhimselfbemighthowtodothis，buthoweverunscientificthismaysound，itismorelikelythatagoodmanagerisbornratherthantrained．Hehassomenaturalabilitytorecognizewhatpeoplearelikelytodo，whatabilitiestheyhave，andotherthingslikethat．Realizingthis，andthenapplyingwhathehaslearnedabouthumanbehavior，iswhatmakessomeoneagoodmanager．

Sobehavioralmanagementismanagementbasedonanassessmentofanindividualandtheapplicationofwhatisknownabouthowpeopleingeneraltendtobehave．Likescientificmanagement，itisundoubtedlyuseful，butnot，thecompleteanswer．

Whatdidthespeakertalkaboutlasttime?

14.Whatisthecharacteristicofspecialtygoods?

A.Theyaregoodsthatcanbeboughtataspecialprice.

B.Theyarespecialkindsofproducts.

C.Theyarecharacterizedintheirbrands.

D.Theyneedspecialeffortstoget.

15.PartB

Directions:Youwillhear3conversationsortalksandyoumustanswerthequestionsbychoosingA,B,CorD.YouwillheartherecordingONLYONCE.

聽力原文：Doyoufindgettingupinthemorningdifficultandpainful?Thismightbecalledlaziness,butDr.Kleimanhasanewexplanation.Hehasprovedthateveryonehasadailyenergycycle.

Duringthehourswhenyoulaborthroughyourworkyoumaysaythatyou're“hot”.That'strue.Thetimeofdaywhenyoufeelmostenergeticiswhenyourcycleofbodytemperatureisatitspeak.Forsomepeoplethepeakcomesduringtheforenoon.Forothersitcomesintheafternoonorevening.Noonehasdiscoveredwhythisisso.Thepossibleexplanationisthatoneisathistemperature-and-energypeakintheevening.Muchfamilyquarrelingendswhenhusbandsandwivesrealizewhattheseenergycyclesmean,andwhichcycleeachmemberofthefamilyhas.

Youcan'tchangeyourenergycycle.butyoucanlearntomakeyourlifefititbetter.Habitcanhelp,Dr.Kleimanbelieves．Maybeyou'resleepyintheeveningbutfeelyoumuststayuplateanyway．Counteractyourcycletosomeextentbyhabituallystayinguplaterthanyouwantto.Ifyourenergyislowinthemorningbutyouhaveanimportantjobtodoearlyintheday,risebeforeyourusualhour.Thiswon'tchangeyourcycle,butyou'llgetupandworkbetteratyourlowpoint.

Getofftoaslowstartwhichsavesyourenergy.Getupwithaleisurelyyawnandstretch.Sitontheedgeofthebedaminutebeforeputtingyourfeetonthefloor.Avoidthetroubleforcleanclothesbylayingthemoutthenightbefore.Wheneverpossible,doroutineworkintheafternoonandsavetasksrequiringmoreenergyorconcentrationforyoursharperhours.

Whatshouldonedoifhewantstoworkmoreefficientlyathislowpointinthemorning?

A.Changehisenergycycle.

B.Overcomehislaziness.

C.Getupearlierthanusual.

D.Gotobedearlier.

二、2.UseofEnglish(10題)16.(50)

17.(48)

18.

【C20】

19.

【C7】

20.

【C10】

21.

【C8】

22.(47)

23.(45)

24.(42)

25.

【C3】

三、3.ReadingComprehension(15題)26.(70)

27.(80)

28.(69)

29.(76)

30.

TheGTE'sexampleshowsthat______.

A.efficienttechnologyiscost-effective

B.manymeetingsinacompanyareunnecessary

C.manypositionslikethatofatypistcanbedoneawaywith

D.itdoesn'tcostmuchtoautomatethefacilitiesofacompany

31.PaulStraussmann,retiredvicepresidentofXerox,,indicatesinhisbookInformationPay-offthat"almosthalfoftheU.S.informationworkersareinexecutive,managerial,administrativeandprofessionalpositions."Hefurtherstatesthat"managersandprofessionalsspendmorethanhalfoftheirtimeincommunicatingwitheachother."

Inotherwords,peopleareacorporation'smostexpensiveresource.Foratypicaloffice,over90percentoftheoperatingbudgetisforsalaries,benefitsandoverhead.Withthisinvestment,isitanywonderthatmanagersarefocusingmoreandmoreattentiononemployeeproductivity?Theyrealizethatthepaperjunglecannotbetamedsimplybyhiringmorepeople.Toreceiveareturnontheirinvestment,wisecorporateexecutiveofficersarerealizingwhatindustrialistsandagriculturistslearnedlongago--efficienttoolsareessentialforincreasedproductivity.

Adirectrelationshipexistsbetweenefficientflowofinformationandthequalityandspeedoftheoutputoftheendproduct.Forthosecompaniesusingtechnology,theperdocumentcostofinformationprocessingisonlyafractionofwhatitwasafewyearsago.Thedecreasingcostofcomputersandperipherals(equipmenttiedtothecomputer)willcontinuetomaketechnologyacost-effectivetoolinthefuture.AnexampleofthistypeofsavingisillustratedinthecaseoftheWesternDivisionofGeneralTelephoneandElectronicsCompany(GTE).Bymakingaone-timeinvestmentof$10milliontoautomateitsfacilities,managementestimatesanannualsavingof$8.5millionforthecompany.Thissavingsisgainedmainlythroughtheeliminationofsupportpeopleonceneededforproposalprojects.Throughatelecommunicationsnetworkthatsupports150computerterminalswithgoodgraphicscapabilities,theengineerswhoconceptualizetheprojectsarenowdirectparticipants.Theyusethegraphicscapacitiesofthecomputerratherthanrelyondrafterstopreparedrawings,theyentertheirowntextratherthanemploytypists,andtheyusethenetworktotrackprojectprogressratherthanconductingmeetings.

Inthefirstparagraph,theauthorquotesStraussmann'swordsinordertomakeclear

A.theimportanceofcommunicativecapabilityinbusiness

B.theneedforpeopleofhigherpositionsinacompany

C.theimportanceofassigningpeopletoproperpositions

D.thenecessityforpeopleinhigherpositionstoknowinformationscience

32.

Itcanbeinferredfromthepassagethat______.

A.thedropofcrimerateiscausedbyJackMaples'stwo-tiersystem

B.thedropofcrimerateiscausedbytheincreasedimprisonment

C.itisdifficulttoidentifytheexactcauseforthefallofcrimerate

D.theincreasedimprisonmentisnotthereasonforthefallofcrimerate

33.

Theauthorimpliesthatwhichofthefollowingischaracteristicofmanyemployeehealthinsuranceplans?

A.Theycoverallthecommonmedicalconditionsaffectingmen,butonlysomeofthoseaffectingwomen.

B.Theylackthespecialprovisionsforwomenworkersthatproposedspeciallaborlawsforwomenwouldprovide.

C.Theypaythemedicalcostsassociatedwithpregnancyandchildbirthonlyforthespousesofmaleemployees,notforfemaleemployees.

D.Theymeetminimumlegalrequirements,,butdonotadequatelysafeguardthehealthofeithermaleorfemaleemployees.

34.(68)

35.

______producessmallamountsofwaste?

36.Themanbehindthisnotion,JackMaple,isadandywhoaffectsdarkglasses,homburgs(翹邊帽)andtwo-toeshoes;yethehasbecomesomethingofalegendinAmerica'spolicedepartments.Forsomeyears,startinginNewYorkandmovingontohigh-crimespotssuchasNewOrleansandPhiladelphia,heandhisbusinesspartner,JohnLinderhavemarketedatwo-tiersystemforcuttingcrime.

First,policedepartmentshavetosortthemselvesout:rootoutcorruption,streamlinetheirbureaucracy,andmakemorecontactwiththepublic.Second,theyhavetoadoptacomputersystemcalledComstatwhichhelpsthemtoanalyzestatisticsofallmajorcrimes.Theseareconstantlykeyedintothecomputer,whichthendisplayswhereandwhentheyhaveoccurredonacolor-codedmap,enablingthepolicetomonitorcrimetrendsastheyhappenandtospothigh-crimeareas.InNewYork,Comstat'sstatisticalmapsareanalyzedeachweekatameetingofthecity'spolicechiefandprecinctcaptains.

MessrsMapleandLinder("specialistsincrime-reductionservices")havenodoubtthattheirsystemisamaincontributortothedropincrime.WhentheyintroduceditinNewOrleansinJanuary1997,violentcrimedroppedby22%inayear;whentheymerelystartedworkinginformallywiththepolicedepartmentinNewark,NewJersey,violentcrimefellby13%.Policedepartmentsarenowlininguptopayasmuchas$50,000amonthforthesetwomentoputthemstraight.

Probablyallthesenewpoliciesandbitsoftechnicalwizardry,addedtogether,havemadeabigdifferencetocrime.Butthereremainanomaliesthatcannotbeexplained,suchasthefactthatcrimeinWashingtonD.C.,hasfallenasfastasanywhere,althoughthepolicedepartmenthasbeencorruptandhopelessand,inlargestretchesofthecity,neitherpolicenorresidentsseemdisposedtofightthecriminalsintheirmidst.

Themoreimportantreasonforthefallincrimerates,manysay,isamuchlesssophisticatedone.Itisafactthatcrimerateshavedroppedastheimprisonmentratesoared.In1997thenationalincarcerationrate,at645per100000peoplewasmorethandoubletheratein1985,andthenumberofinmatesincityandcountyjailsroseby9.4%.almostdoubleitsannualaverageincreasesince1990.Surelysomecriminologistsargue,onesetoffiguresisthecauseoftheother.Itisprecisebecausemorepeoplearebeingsenttoprison,theyclaimthatcrimeratesarefalling.A1993studybytheNationalAcademyofSciencesactuallyconcludedthatthetriplingoftheprisonpopulationbetween1975and1989hadloweredviolentcrimeby10-15%.

Yetcauseandeffectmaynotbesoobviouslylinked.Tobeginwith,thesaleandpossessionofdrugsarenotcountedbytheFBIinitscrimeindex,whichislimitedtoviolentcrimesandcrimesagainstproperty.Yetdrugoffencesaccountformorethanathirdoftherecentincreaseinthenumberofthosejailed;since1980,theincarcerationratefordrugarrestshasincreasedby1000%.Andalthoughaboutthree-quartersofthosegoingtoprisonfordrugoffenceshavecommittedothercrimesaswell,thereisnotyetacrystal-clearconnectionbetweenfillingthejailswithdrug-pushersandadeclineintherateofviolentcrime.Again,thoughnationalfiguresaresuggestive,localonesdiverge:theplaceswherecrimehasdroppedmostsharply(suchasNewYorkCity)arenotalwaystheplaceswhereincarcerationhasrisenfastest.

JackMaplestartedhiscareerin______.

A.PhiladelphiaB.OregonC.NewOrleansD.NewYork

37.(78)

38.(67)

39.

Intheirstudy,researchersledbyPierreMaquettookadvantageofthetechniqueof______.

A.exposingalong-heldfolkwisdom

B.clarifyingthepredictionsondreams

C.makingcontrastsandcomparisons

D.correlatingeffectswiththeircauses

40.

Whenmentioning"the$4millionto$10millionrange"(Line3-4,Paragraph3)theauthoristalkingabout______.

A.goldmarket

B.realestate

C.stockexchange

D.ventureinvestment

四、閱讀理解(5題)41.

第

45

題

Accordingtothepassage，speciallaborlawsprotectingwomenworkerstendgenerallytohavewhichofthefollowingeffects?

42.

第

40

題

hasalimitintheageforthosewhowillliveoncampus?__________

43.

第

46

題

offersthemosteasilytunedradio?_________

44.

第

42

題

doesnotofferanyscholarships?__________

45.

根據(jù)下列選項回答46～50題：

第

46

題

1.__________

參考答案

1.A

2.Corn

3.B

4.Thestagecoach

5.B

6.B

7.Howpeoplebehave

8.D

9.B

10.A

11.South(and)EastAsia/S(+)EAsia/(NOTSouth-eastAsia)South(and)EastAsia/S(+)EAsia/(NOTSouth-eastAsia)

12.B

13.Management．

14.C

15.C

16.farfar解析：可用于修飾“toolittle”的只能是far，意為“太少，特別少”。

17.werewere解析：考查被動語態(tài)的用法，注意分析句子成分。所以此處應(yīng)填“were”。

18.farfar解析：可用于修飾“toolittle”的只能是far，意為“太少，特別少”。

19.amongamong解析：此句意為“后一種觀點得到了許多支持者，尤其…教育家?！憋@然，空處應(yīng)填“在…中”，介詞among即有此意。

20.dumpingdumping解析：由本句句意“通過將污水和化學(xué)物質(zhì)…入河流和湖泊，…”可知，此空處顯然應(yīng)為“倒”。又因為介詞后只能用dumping，而不能用dump。

21.creativitycreativity解析：本文是在講述報酬、表揚與創(chuàng)造性的關(guān)系，此句意為“但是小心地使用小量的金錢報酬能激起分級學(xué)校孩子們的…”顯然，空處應(yīng)填“創(chuàng)造性”。

22.farfar解析：能修飾too的副詞只有far或much。

23.concernconcern解析：“concernfor”表示“對…關(guān)心”。所以此處應(yīng)填“concern”。

24.losinglosing解析：根據(jù)上下文的意思，很多年輕一代的日本人已經(jīng)不再尊重父母，不再對家庭有責(zé)任感，所以這里用losing表示“漸漸失去了”。所以此處應(yīng)填“l(fā)osing”。

25.productionproduction解析：從前一句話“Themanufacturersgobeyondonlytellingconsumersabouttheirproducts.”可以看出，一方面廣告要介紹自己的產(chǎn)品，而第二個目的就是賣掉自己的產(chǎn)品。所以這里作者想要表達的意思是“廣告要使得顧客有一種購買的欲望去購買自己的產(chǎn)品?！惫蚀鸢笧閜roduction。

26.CC解析：上一段中提到的“myth”是有關(guān)家庭關(guān)系的問題，擔(dān)心家庭關(guān)系會因為老齡化問題而使親人之間疏遠。C中研究中心的倫理學(xué)家對這一問題進行了佐證。年長者對家庭需要貢獻的角色越來越重要，所以這些擔(dān)心都是沒必要的，可以找到解決措施的。

27.D解析：由D中的第三段“Inthesecondpart，thediscussionisextendedtoincludethepossibilitiesofpreventingorabatingemissionsinrelationtothreemodels:…”可知。

28.FF解析：后面的一段說明了相反的情況?！癟hepersonwearingtheglasses…”與選項中的“…twopeoplewearsdarkglasses”相對應(yīng)，故應(yīng)選F。

29.D解析：由D中的第三段“Theauthorarguesthatpollutioniscontrolledbyincreasingtherelativepriceofthepollutinggoodsintheproductionprocess”可知。

30.A解析：由第三段中所舉的GTE的例子可知“efficienttechnologyiscost-effective”。

31.A解析：由短文第一段最后一句“…managersandprofessionalsspendmorethanhalfoftheirtimeincommunicatingwitheachother．”可知，作者引用Straussmann的話主要是為了表明交流能力的重要性。

32.C解析：由全文可以推斷，要指出犯罪率下降的確切原因是很困難的。

33.A解析：由第二段最后一句話可知A項正確。B項不能從文中推知。C項文中沒有提及。男性工人的健康在法律中是得到考慮了的，故D項不正確。

34.FF解析：第一個“myth”認(rèn)為隨著人口老齡化的增長，西方國家的醫(yī)療體系會癱瘓。研究中的一位人口統(tǒng)計學(xué)家指出問題的關(guān)鍵是要建成靈活自由的醫(yī)療服務(wù)結(jié)構(gòu)。

35.B解析：由B中的內(nèi)容“Producessmallamountsofwaste.”可知答案為B。

36.D解析：由第一段中的“Forsomeyears，startinginNewYork…”可知。

37.C解析：越來越多的人贊成Stiglitz的觀點，批評自由貿(mào)易和全球化，從“Suchclaimsarenolongercredible，forStiglitzispartofasmallbutgrowinggroupofeconomists，sociologistsandpoliticalscientists…”growing一詞可以看出答案。所以本題應(yīng)選C。

38.AA解析：由上段的最后一句話“tookoverthehardphysicaltasksandrelievedthestrainonhumanandanimalmuscles．”可知答案為A，后面選項中的“thelaborthatrequiredthehumaneyes，ears，judgmentandmindbutnosweating”與之呼應(yīng)，故應(yīng)選A。

39.C解析：這個題考察的是對后面幾段的歸納。首先在第三段開始“Dr.MaquetusedanelectronicdevicecalledPET…theypracticedataskduringtheday,andastheysleptduringthefollowingnight.”這是一種對比性的研究方法。后來的第四段最后“…theirresponsetimeswhentheywokeupwereevenquickerthanwhentheywe

40.B解析：從文章的第三段可以看出，“Homepricesareholdingsteadyinmostregions．”作者在這一段主要說明房子等不動產(chǎn)的價格、利潤等方面，所以“the$4millionto$10millionrange”說的是不動產(chǎn)。故應(yīng)選B。

41.B對于婦女的慣常思維沒有因為法律而變化，所以A項不正確。根據(jù)第二段第一句話可知B項正確。從常識判斷，雇主是不會主動提出提高婦女權(quán)益保護的，所以他們的保護不會比立法前多，故C項是不正確的。D項從文中不能推斷出。

42.A由A中第二段第一句“Intheseniorschool，two-thirdsofthepupilsareboarders，andboardingisavailablefromtheageof11．”可知。

43.C由C中的“Themainradiocontrolsweremoreconvenient；theywere…”可知。

44.B由B可以看出，該所學(xué)校并不提供獎學(xué)金。

45.C短文賞析

本文描述了銀行繁忙的一天。早上剛剛開門，銀行里就擠滿了各種各樣希望存錢的人們。這是他們第一次到銀行里開戶，找到了辦事員所在之后，長龍就形成了。遠遠望去，隊伍一直延伸到銀行之外，似乎見不到尾。雖然已經(jīng)有3名職員在處理新開賬戶，但是人手遠遠不夠。在一天之內(nèi)服務(wù)完所有的客戶似乎沒有可能。因為每名客戶都要填各種各樣的表格，做各種各樣的確認(rèn)才能完成開戶。隨著時間的推移，銀行內(nèi)已經(jīng)變得如此擁擠，以至于人們都已經(jīng)無法再靠近柜臺。銀行內(nèi)人聲鼎沸，需要大聲喊叫才能聽清對方的說話。但是，沒人有任何惡意，禮貌得甚至到了極點。

答案解析:

由上一段最后一句“Iwanttoputmymoneyinthebank．”可知對話發(fā)生在銀行，只有C符合。2021年河南省鶴壁市公共英語五級(筆試)模擬考試(含答案)學(xué)校:________班級:________姓名:________考號:________

一、1.ListeningComprehension(15題)1.Goodbookscanprovideuswithawiderangeofexperiences.

A.RightB.Wrong

2.WhatkindofgraincouldbefoundinAmericandiet500yearsago?

3.WhereisLowTillFarmingbecomingpopular?

A.Inareaswithfewweedsandunwantedplants.

B.Inareaswithasevereshortageofwater.

C.Inareaslackinginchemicalfertilizer.

D.Inareasdependentonimportedfood.

4.Whatwasusedtocarrymostmailafterthecoloniesbecameanation?

5.WherewasthefinalsoftheWorldCupin1994held?

A.InEngland.B.IntheUSA.C.InMexico.D.InFrance.

6.Bonecontainsnowater.

A.RightB.Wrong

7.Whatisbehavioralmanagementbasedon?

8.PartB

Directions:Youwillhear3conversationsortalksandyoumustanswerthequestionsbychoosingA,B,CorD.YouwillheartherecordingONLYONCE.

聽力原文：Whenaconsumerfindsthatalliternsheorheboughtisbrokenorinsomeotherwaydoesnotreachthestandardofthemanufacturer'sclaimforit,thefirststepistopresentthewarranty.oranyotherrecordswhichmighthelp,atthestoreofpurchase.Inmostcases,thisactionwillproduceresults.However,ifitdoesnot,therearevariousmeanstheconsumersmayusetogainsatisfaction.

Asimpleandcommonmethodusedbymanyconsumersistocomplaindirectlytothestoremanager.Ingeneral,the“higher,up”theconsumertakeshisorhercomplaint,thefasterheorshecanexpectittobetackled.Insuchacase,itisusuallysettledintheconsumer'sfavor,assumingheorshehasajustclaim.

Consumersshouldcomplaininpersonwheneverpossible,butiftheycannotgettotheplaceofpurchase,itisacceptabletophoneorwritethecomplaintinaletter.

Complainingisusuallymosteffectivewhenitisdonepolitelybutfirmly,andespeciallywhentheconsumercandemonstratewhatiswrongwiththeiterninquestion.Ifthiscannotbedone,theconsumerwillsucceedbestbypresentingspecificinformationastowhatiswrong,ratherthanbymakinggeneralstatements.Forexample,“Theleftspeakerdoesnotworkatallandthesoundcomingoutoftherightoneisunclear”isbetterthan“thisstereodoesnotwork”.

Thestoremanagermayadvisetheconsumertowritetothemanufacturer.Ifso,theconsumershoulddothis,statingthecomplaintaspolitelyandasfirmlyaspossible.Butifapolitecomplaintdoesnotachievethedesiredresult,theconsumercangoastempfurther.Sheorhecanthreatentotakethesellertocourtorreportthesellertoaprivateorpublicorganizationresponsibleforprotectingconsumers'rights.

Whenaconsumerfindsthathispurchasehasafaultinit,whatisthefirstthingheshoulddo?

A.Complainpersonallytothemanager.

B.Threatentotakethemattertocourt.

C.Writeafirmletterofcomplainttothestoreofpurchase.

D.Showsomewrittenproofofthepurchasetothestore.

9.MrMillerwillbuyanewhousewiththemoneyhehaswon.

A.RightB.Wrong

10.Whatlessoncouldbedrawnfromtheaccident?

A.Accuratecommunicationisofutmostimportance.

B.Pilotsshouldbeabletospeakseveralforeignlanguages.

C.Aircontrollersshouldkeepaclosewatchontheweather.

D.Cooperationbetweenpilotsandaircontrollersisessential.

11.Whichareaoftheworldcontributedtoanincreasebetween94/95and95/96?

12.HowdidEmilyDickinsondifferfromWaltWhitman?

A.Shepublishedpoemsfrequently.

B.Sheseldomlefthome.

C.Shelivedinanearlierera.

D.Shespokeadifferentlanguage.

13.PartC

Directions:Youwillhearatalk.Asyoulisten,answerthequestionsorcompletethenotesinyourtestbookletforQuestions21-30bywritingNOTMORETHANTHREEwordsinthespaceprovidedontheright.YouwillhearthetalkTWICE.

Younowhave1minutetoreadQuestions21-30.

聽力原文：Lasttimewestartedlookingatthequestionofmanagementandwonderingwhatthetermactuallymeant．Thenwetookabrieflookattheconceptofscientificmanagement．Youremember，wedecideditwasusefulbutnotenoughonitsown．Sotodaywe'regoingtolookatanotheraspect—behavioralmanagement．Youmaynotreallyhavecomeacrossthisword“behavioral”before．thoughI'msureyouarefamiliarwiththeword“behavior”．Behavioralsimplymeanshavingtodowithbehavior．Andthatisourstartingpointfortoday：Wearegoingtostartbyrealizingthattheactivityofanyorganizationishumanactivity，designedtoachievehumangoals．Sowearereallytalkingabouthumanbehavior．

Anybusinessconcerndoestwothings．First，itprovideseithergoodsorservicesthatthecustomerneeds．Thatis．iteithermakesthingsordoesthingsforotherpeopleinexchangeformoney．Second，itprovidespeoplewithwork—andmostofushavetoworkinordertomakealiving．

Work，muchaswemaysometimeswishwedidn'thavetodoit，ornotquitesomuchofit．hasinfacttwoadvantages．First—andIspokeaboutthislasttime—itcangiveussatisfaction．Wecanbeproudofwhatwearedoing—likeacraftsmanmakingsomethingbeautiful，oradoctorofanursehelpingpeoplewhoareillorinpain．ThisiswhatIcalledjobsatisfaction，andwithoutitIamsureworkcanbecomeanawfulburden．Andonamorebasiclevel，workearnsusmoney，whichwecanusetobuythethingsweneedinordertolive．likefoodandsomewheretolive，aswellasalltheluxurieswecouldprobablydowithoutbutstillliketohave．

Behavioralmanagementisbasedonaresearchofhowpeoplebehaveatwork．Itusesthefindingsofpsychologis