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EffectsofPublicSectorWages
onCorruption
WAGEINEQUALITYMATTERS
AsliDemirgü?-Kunt,MichaelLokshin,andVladimirKolchin
Abstract
Thepaperusesanewcountry-level,paneldatasettostudytheeffectofpublicsectorwagesoncorruption.Theresultsshowthatwageinequalityinthepublicsectorisanimportantdeterminantoftheeffectivenessofanti-corruptionpolicies.Increasingthewagesofpublicofficialscouldhelpreducecorruptionincountrieswithlowpublicsectorwageinequality.Incountrieswherepublicsectorwagesarehighlyunequal,however,raisingthewagesofgovernmentemployeescouldincreasecorruption.Theseresultsarerobusttoawiderangeofempiricalmodelspecifications,estimationmethods,anddistributionalassumptions.Combiningincreasesinpublicsectorwageswithpoliciesaffectingwagedistributioncouldhelppolicymakersdesigncost-effectiveprogramstoreducecorruptionintheircountries.
KEYWORDS
Corruption,
bureaucracy,
paneldataanalysis,
public-private
wagedifferential,
government
wagepolicy
JELCODES
J38,J45,O57,D73
WORKINGPAPER644?MAY2023
EffectsofPublicSectorWagesonCorruption:WageInequalityMatters
AsliDemirgü?-Kunt
CenterforGlobalDevelopment
MichaelLokshin
WorldBank
VladimirKolchin
WorldBank
Thispaper’sfindings,interpretations,andconclusionsareentirelythoseoftheauthorsanddonotnecessarilyrepresenttheviewsoftheWorldBank,itsExecutiveDirectors,orthecountriestheyrepresent.WethankToanDo,ZahidHasnain,StutiKhemali,MenahemPrywes,MartinRavallion,FrancescaRecanatini,RobyShenderowitsch,IvanTorre,andtheanonymousrefereefortheircomments.
AsliDemirgü?-Kunt,MichaelLokshin,andVladimirKolchin.2023.“EffectsofPublicSectorWagesonCorruption:WageInequalityMatters.”CGDWorkingPaper644.Washington,DC:CenterforGlobalDevelopment.
/publication/effects-public-sector-wages-corruption-wage-inequality-matters
CENTERFORGLOBALDEVELOPMENT
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1AbbeyGardens
GreatCollegeStreet
London
SW1P3SE
CenterforGlobalDevelopment.2023.
TheCenterforGlobalDevelopmentworkstoreduceglobalpovertyandimprovelivesthroughinnovativeeconomicresearchthatdrivesbetterpolicyandpracticebytheworld’stopdecisionmakers.UseanddisseminationofthisWorkingPaperisencouraged;however,reproducedcopiesmaynotbeusedforcommercialpurposes.FurtherusageispermittedunderthetermsoftheCreativeCommonsLicense.
TheviewsexpressedinCGDWorkingPapersarethoseoftheauthorsandshouldnotbeattributedtotheboardofdirectors,fundersoftheCenterforGlobalDevelopment,ortheauthors’respectiveorganizations.
Contents
1.Introduction 1
2.Literaturereview 2
3.Dataandvariabledefinitions 4
3.1Maindependentvariables 4
3.2Othercontrolvariables 6
3.3Countryhistoricalandinstitutionalsetting 7
4.Empiricalspecification 8
5.Results 10
Explainingourresults 14
6.Sensitivityanalysis 15
7.Conclusions 17
References 18
Figuresandtables 23
Appendix 32
ListofFigures
1.Changesinthepublicsectorwagepremiumandcompressionratiofor
Argentina,Bolivia,andHungary,2000–2018 23
2.Effectofchangesinpublic-privatewagedifferentialoncorruption
fordifferentlevelsofwagecompressioninthepublicsector 24
3.Contourplotofpredictedlevelsofcorruptionasafunctionofpublic-private
wagedifferentialandwagecompressionratiointhepublicsector 25
ListofTables
1.Descriptivestatisticsfordependentandmainindependentvariables 26
2.FixedeffectestimationsofWGIcorruptionindex 27
3.Fixedeffectestimationsofthree(standardized)measuresofcorruption
andtwomeasuresofthepublic-privatewagedifferential 28
4.Estimationsofalternativemodelspecifications 29
5.Estimationsusingalternativeeconometrictechniques 30
6.Extremeboundsanalysisofcoefficientsonpublic-privatewagedifferential
andinteractiontermofwagecompressionratioandpublic–privatewage
differential 31
A1.Fixedeffectestimationsofthreemeasuresofcorruption
(original,unstandardizedindicators) 32
A2.Fixedeffectestimationofthemainspecificationofthreemeasuresofcorruption
andpublic-privatewagedifferentialfordifferentoccupations(comparedwithin
theformalsectoronly) 33
EFFECTSOFPUBLICSECTORWAGESONCORRUPTION:1
WAGEINEQUALITYMATTERS
1.Introduction
Anti-corruptionpoliciesinmanycountriesrelyonthenotionthatcorruptioniscausedbylowwagesinthepublicsector.Inattemptstocurtailcorruption,Argentina,Georgia,Ghana,Peru,Singapore,andothercountrieshaveimplementedpublicsectorreformstoincreasethewagesofgovernmentofficials.
Theevidenceontheeffectivenessofsuchinterventionsismixed.Somestudiesfindthathigherwagesinthepublicsectorwereassociatedwithlowercorruption(Klitgaad1997,VanRijckeghemandWeder2001,AnandKweon2017).Othersfindnosignificanteffect(Panizza2001,AdesandDiTella1997,Treisman20002007)orreverseeffect,withhighlevelsofcorruptionleadingtolowwagesinthepublicsector(Rose-AckermanandS?reide2012).
Differencesintheavailability,quality,andcomparabilityofdata,aswellasmethodologicalissuesrelatedtothepotentialeffectsofunobservablefactors,accountforthemixedresults(Treisman2007).Newlyavailablecross-countrydatafromtheWorldwideBureaucracyIndicatorsdatabaseallowustoaddressmanyoftheseproblemsandpresentnewevidenceontheeffectivenessofincreasingwagesasananti-corruptionmeasure.
Ourfindingssuggestthatthedistributionofwagesinthepublicsector(measuredasaratioofthe90thtothe10thwagepercentiles)couldbeanimportantdeterminantoftheeffectivenessofanti-corruptionpolicies.1Theheterogeneityintheimpactofhigherwagesoncorruptionwithrespecttowageinequalityinthepublicsectormaypartlyexplainwhysomeofthepreviousstudieshavefoundnosignificanteffectsofwagesoncorruption.Wefindthathigherwagesmayreducecorruptionincountrieswithrelativelycompressedwagesinthepublicsector.Incontrast,increasesinthewagesofpublicservantscanencouragecorruptionifpublicsectorwagesarehighlyunequal.Combiningtheincreasesinpublicsectorwageswithpoliciesaimedatreducingpublicsectorwageinequalitymightallowpolicymakerstodesigncost-effectiveprogramstolowercorruptionintheircountries.
Thelongitudinalstructureofourdataallowsustotacklearangeofeconometricissuesthatpreviousstudiescouldnotaddress.Wealsouseindicatorsobtainedfrommicro-levelsurveys.Mostcross-countrystudiesofcorruptionandwagesrelyonmacro-leveldatatoderivethepublic-privatewagepremium(e.g.,VanRijckeghemandWeder2001,AnandKweon2017,Treisman2000).Suchanapproachisassociatedwithpersistentmeasurementerrorsandfailstocontrolforage,gender,education,location,andotherindividualcharacteristicsinderivingthepublicwagepremium(Schiavo-Campoetal.1997,Leetal.2018).This“unadjusted”wagedifferentialcapturesthedifferencesbetweenthecharacteristicsofworkersbetweenthepublicandprivatesectorsandnotthedifferencesinreturnstothesecharacteristics.Ouranalysisreliesonan“adjustedpaypremium”
1Meyer-Sahlingetal.(2018)showthattheeffectofpaylevelsoncorruptionmaybecontextspecific,dependingonarangeofcharacteristicsofpaysystems,includingthepublicwagecompressionratio.Toourknowledge,ourpaperisthefirstempiricalworktoaddressthatissue.
EFFECTSOFPUBLICSECTORWAGESONCORRUPTION:2
WAGEINEQUALITYMATTERS
thatreflectsthewagedifferencesbetweencomparableworkersemployedinthetwosectors(Borjas2012).Ourresultsarerobusttoawiderangeofempiricalmodelspecifications,estimationmethods,anddistributionalassumptions.
Thefollowingsectionreviewstheliteratureontheeffectofpublicsectorwagesoncorruption.Section3describesthedataandmainvariables.Section4presentstheempiricalmodel.Section5presentsthemainresults.Section6addressestheendogeneityofthepublic-privatewagedifferential.Section7presentstherobustnesschecks,andSection8concludeswithpolicyimplications.
2.Literaturereview
Alargebodyofliteratureinvestigatestheeffectsofthecompensationofpublicsectoremployeesoncorruption.TheBeckerandStigler(1974)“shirkingmodel”predictsthatpublicofficialswillengageincorruptioniftheexpectedreturnsfromsuchactivitiesexceedtheirexpectedwageincomes.The“fairwage”hypothesisofAkerlofandYellen(1994)postulatesthatpublicofficialsengageincorruptionuntiltheirwagesrisetowhattheyperceiveasfairwages.Faircompensationofpublicemployeesmayleadsocietiestocondemncorruptionratherthanperceiveitasaninstilledculturalnorm(VanRijckeghemandWeder2001).Theempiricalevidenceontheeffectofpublicsectorwagesoncorruptionremainsinconclusive.
Theempiricalliteratureoncorruptionandwagesissparse,partlybecauseofthedifficultiesofcollectinggood-qualitydata(Gans-Morseetal.2018,OlkenandPande2012).Individualswhousepublicofficeforprivategainhavenoincentivestorevealinformationthatmaycompromisethem(e.g.,Ackerman2016).
FoltzandOpoku-Ageyemang(2015)investigatetheeffectofdoublingthesalariesofpoliceofficersonbribeextortionsfromtruckdriversinGhana.Theyfindthatthehikeinpolicesalaryincreasedtheamountandfrequencyofbribestruckdriverspaidtothepolice.Theauthorsconjecturethatthewagereformraisedthesocialstatusoftheofficersandchangedtheirreferenceofthe“fair”incomelevel,leadingtoupwardrevisionsoftheexpectedamountsofbribes.Mishraetal.(2008)lookattheeffectsofa1997payreforminIndiathatincreasedthewagesofcustomsofficials.Theyfindthereformhadnoimpactontariffevasion:officialskepttakingbribesatthesamerateafterreceivingpayincreases.Light(2014)arguesthatadrasticincreaseinthewagesofpoliceofficersaspartofthepolicesystem’sreformledtoareductionincorruptioninGeorgia.DiTellaandSchargrodsky(2003)studythenexusbetweenwagepremiumsandcorruptioninArgentina.Theyfindthatfrequentauditsreducecorruption.However,thehigherwagespaidtoprocurementofficersfailtoreducecorruptionwhentheprobabilityofdetectioniseitherloworveryhigh;largerwagepremiumscombinedwithintermediateauditinglevelsreducecorruption.
EFFECTSOFPUBLICSECTORWAGESONCORRUPTION:3
WAGEINEQUALITYMATTERS
Theevidenceontheimpactofpublicsectorwagecutsoncorruptionismoreconclusive.Borcanetal.(2014)investigatetheeffectofanunanticipated25percentwagereductioninpublicschoolsonthepassingratesofstandardizedexamsinRomania.Theyreportthatthepercentageofstudentswhopassedtheexamsinpublicschoolscomparedtoprivateschoolsincreased.Theauthorsattributethatdifferencetoincreasedcorruptionamongpublicschoolteachers.GorodnichenkoandPeter(2007)findthatpublicsectoremployeesinUkrainewhoareunderpaidrelativetotheircounterpartsintheprivatesectormaycompensateforthatdifferencebytakingbribes.Theynotethatthewagegapbetweenthepublicandprivatesectorswidensatthetopofthewagedistribution,suggestingthatdecompressingpublicsectorwagesmightcurbcorruption—similartowhatwefindinthispaper.
Whileprovidingvaluablecountry-levelevidence,single-countrystudiesofcorruptionmaysufferfromtheproblemofexternalvalidity.Theissuesofcorruptionaresomultidimensional,andtheeffectivenessofdifferentmeasurestofightcorruptiondependsonsomanyfactors(includinglegal,institutional,andculturalfactors,whichareoftenunobservabletoresearchers)thatitmaybedifficulttogeneralizetheexperienceofonecountrytoothers.
Severalstudiesanalyzetherelationshipbetweencorruptionandpublic-privatewagedifferentialsinacross-countrysetting.GoelandRich(1989)documentthattheincidenceofbriberyconvictionsofcivilservantsisinverselyrelatedtothepublic-privatewagepremiumacrossstatesintheUS.VanRijckeghemandWeder(2000)findanegativecorrelationbetweenthewagepremiumofpublicsectoremployeesandcorruptionindevelopingandlower-incomecountries.Theyestimatethatpayingpublicemployeestwicetheaverageprivate-sectorwageisassociatedwithadecreaseof0.5pointsonacorruptionmeasurethatrangesfrom0to6.
StudyingcountriesinLatinAmericaandtheCaribbean,Panizza(2001)findsnocorrelationbetweencorruptionandthepublic-privatewagedifferential.However,hereportsasignificantpositivecorrelationbetweencorruptionandthepublic-privatewagedifferentialforformalsectorworkerswithloweducation.Leetal.(2013)discoveranegativerelationshipbetweengovernmentwagesandcorruptioninalargesetofcountries.Theyfindthattheimpactofwagesoncorruptionisstrongerinlow-incomecountries.AnandKweon(2017)analyzeapanelof43countriesbetween1999and2008.Theyfindthatthepublicsectorwagepremiumhasamodesteffectonreducingcorruption.Theaveragenon–OECDcountrywouldneedtoincreasepublicsectorcompensationbyafactorof10toreduceitscorruptiontothelevelsoftheOECDcountries,accordingtotheirstudy.
Severalmacro-levelstudiesarguethatwagepremiumshaveverylimitedornoimpactoncurbingcorruption(AltandLassen2014,Dahlstr?metal.2012,RauchandEvans2000,Treisman2000).Dahlstr?metal.(2012)suggestthatcorruptionisaffectedbythemeritocraticrecruitmentofpublicworkersratherthanbytheirremunerationlevels.Treisman(2000)reportsaninsignificantcorrelationbetweenwagesandcorruptionindifferentspecificationsbasedonasmallsampleofcountries.
EFFECTSOFPUBLICSECTORWAGESONCORRUPTION:4
WAGEINEQUALITYMATTERS
AnandKweon(2017)istheonlystudyknowntousthataddressesomittedvariablebiasbyapplyingcountryfixedeffect(FE)estimation.Allotherstudiescitedaboverelyonestimationsthatexploitcross-countryvariationandthereforehaveagreaterriskofintroducingomittedvariablebias.Inaddition,allthecross-countrystudiesmentionedabove,exceptLeetal.(2013)andPanizza(2011),usemacro-leveldatatoimputetheaveragewagesofpublicandprivatesectorworkers.AsweargueintheIntroduction,wagedifferentialsestimatedfrommicro-levelsurveydataholdseveraladvantagesoverdifferentialsconstructedfrommacrostatistics.
3.Dataandvariabledefinitions
3.1Maindependentvariables
Weusethreemeasuresofcorruption.TheControlofCorruptionIndicatorcomesfromtheWorldwideGovernanceIndicators(WGI)databaseproducedbytheWorldBankannuallysince1996forover200countries(Kaufmannetal.2010).Theindicatorreflectsperceptionsofbothpettyandgrandformsofcorruptionandthe“capture”ofthestatebyelitesandprivateinterests.WerefertothismeasureasCorruption_WGI.
Since2007,theWorldEconomicForum(WEF)hasproducedtheEthicsandCorruptionIndicatorforover140countries(WorldEconomicForum2018).Itreflectsrespondents’perceptionsofwhethergovernmentspreventtheillegaldiversionofpublicfundsandhowfrequentlyinvestorsandcompaniesmakeunofficialpayments.WerefertothismeasureasCorruption_WEF.
TheCorruptionPerceptionIndex(CPI)comesfromTransparencyInternational(2020).Itisacompositeindexofcorruptioninthepublicsectorasperceivedbyexpertsandbusinesspeople.TIhasbeenproducingtheCPIannuallysince1996forover180countries.Achangeinthemethodologyin2012constrainsthetimeseriestotheperiodfrom2012to2018.WerefertothismeasureasCorruption_TI.2Westandardizeallcorruptionindicatorstobeofmean0andstandarddeviation1.Tosimplifytheinterpretationandcomparisonofourresults,weinvertthescaleforWGIandWEFcorruptionindicatorssothatlargervaluesofstandardizedindicatorscorrespondtomorecorruption.Weshowthatthemainresultsofourpaperusingtheoriginal,unstandardized,valuesofthe
2Weconsideredusingthreeotherindicatorsofcorruption:theAbsenceofCorruptioncomponentoftheWorldJusticeProject’s(WJP)RuleofLawIndex(WorldJusticeProject2020),theAnti-CorruptionPolicycomponentof
theBertelsmannTransformationIndex(BTI)(BertelsmannStiftung2020),andtheCorruptioncomponentoftheInternationalCountryRiskGuide(ICRG)(PRSGroup2020).Thefirsttwoindicatorssignificantlyreducethenumberofcountriesinthesample.TheWJPdataarenotcomparablebefore2015,whichresultsinfewerthan80observationsfor17countries.TheBTIincludesonlydevelopingcountriesandtransitioneconomies,limitingthenumberofcountriesinouranalysisto19.WedecidednottousetheICRGindicatorfollowingKnack(2007)andTreisman(2007),whoadviseagainstusingthiscross-countrycorruptionindicatorforlongitudinalanalysis.
WAGEINEQUALITYMATTERS
corruptionindicatorsarequalitativelysimilartotheresultsbasedonthestandardizeddependentvariables(Table2AintheAppendix).3
Table1summarizesthestatisticsforthemainvariablesusedinouranalysis.TheWGIcorruptionindexranksParaguayandtheRussianFederationasthemostcorruptcountriesinoursampleandFinlandastheleastcorrupt.FinlandalsohasthelowestscoreontheTIcorruptionindex,onwhichHondurasandGreecerankasthemostcorrupt.4
MostofourcontrolvariablescomefromtheWorldwideBureaucracyIndicators(WWBI)dataset(WorldBank2020b).Themainfeatureofthesedataisthatitderivescountry-levelindicatorsfrommicro-levellaborforcesurveys.Differencesbetweenthepublicandprivatesectorwagesderivedfrommacrodataignorethedifferencesinworkers’humancapitalcharacteristicsthatleadtopotentialbiaseswhencomparedwithdifferencesobtainedfromthemicro-levelsurveys(Leetal.2018).5Anydistributionalstatistics,suchaswagecompressionratios,cannotbederivedfrommacro-leveldataatall.
TheWWBIdatasetisapanelof132countriescoveringtheperiod2000–19.Forty-fourcountriesinthedatasethaveatleast4panelobservations,41countrieshaveatleast6,36haveatleast8,and33haveatleast10.Thesamplehas454or507country-yearobservationsdependingonthemeasureofthepublic-privatewagedifferentialweuse.
Thepublicsectorwagepremiumisestimatedasacoefficientonthepublicsectoremploymentdummyinthestandardlog-earningsregressionsforeachcountry(Mincer1974).6Thesamplesizesfortheseestimationsrangefrom6,799observationsforRussiato1.8millionforBrazil.TheWWBIdatasetcontainstwostandardmeasuresofthepublicsectorwagepremium(WPi,t).Thefirstisestimatedonasampleofpublicsectorworkersandtheircounterpartsintheformalprivatesector.
3Severalstudies(e.g.,Knack2007)questionthevalidityofusingtheWGIandTIcorruptionindicatorsforlongitudinalanalysis.Changesindatasourcesandinthemethodologyofconstructingindicatorsareamongthemainissuesaffectingtheresultsoflongitudinalestimates.WeareawareofthesecritiquesandaddresstheminSection6byreplicatingourresultsonpanelsofdifferentlengthsandusinglaggedindependentvariables.Additionally,theWGIindicatorisconstructedbasedonabroadersetofdatasources.Knack(2007),Rohwer(2009),andChabova(2017)discussdifferencesandmethodologicalissuesrelatedtotheconstructionofthecorruptionindicators.Inlightofthesestudies,theWGIindicatoristhemostreliableinassessingthelevelsofcorruptioninacountry.
4RussiaandParaguayarenotincludedintheTIsamplebecausebothcountrieshavefewerthanfivelongitudinalobservationsbetween2012and2018.
5Forexample,ifthepublicsectorworkersaremoreexperiencedandeducatedcomparedwiththeircounterpartsintheprivatesector,themacro-levelanalysiswouldoverestimatethepublicwagepremium.Thisproblemislargelyalleviatedwhendifferencesarederivedfrommicrolevelsurveysthatcancontrolforworkers’characteristics.
6Thepublicsectorincludesthecentralgovernment,nongovernmentalorganizations,thearmedforces,andstate-ownedcompanies.Theprivatesectoristhepartoftheeconomythatisbothrunforprivateprofitandnotcontrolledbythestate(WorldBank2020b).Thepublic–privatewagedifferentialisestimatedonthesampleofemployeesineachcountry.Formally,theempiricalspecificationforthisestimationisln(wagei)=a+bPublici+冗Xi+ci,where
Publiciequals1ifapersonisemployedinthepublicsectorandXiisthesetofcontrols,whichincludeage,agesquared,gender,education,andlocationofaworker.Toderivethepublic-privatewagedifferential,theestimatedcoefficientβisdeloggedandreducedby1sothatthewagedifferential=(exp()?1).Theresultingwagedifferentialsarenegativeifpublicsectorwagesarelowerthantheprivatesectorwagesandpositiveotherwise(Gindlingetal.2020).
EFFECTSOFPUBLICSECTORWAGESONCORRUPTION:5
EFFECTSOFPUBLICSECTORWAGESONCORRUPTION:6
WAGEINEQUALITYMATTERS
Thesecondisestimatedonasampleofemployeesofboththeformalandinformalpartsoftheprivatesector.Ourbaselinespecificationusesthewagedifferentialbetweenthepublicandformalprivatesectorworkers,aspublicemployeesaremorelikelytocomparetheirwageswithwagesintheformalprivatesector(GoelandRich1989).
TheWWBIdatasetalsoincludestwopublicsectorwagepremiumindicatorsderivedfordifferentoccupations.Thefirstcomparesthewagesofseniorpublicofficialsinthepublicsectorwithemployeesinrelatedoccupationsintheformalprivatesector.Thesecondcomparesthewagesofallprofessionalswithemployeesincorrespondingoccupationsintheformalprivatesector.Weusetheseindicatorstovalidateourmainresults.
Inoursample,onaverage,publicsectorworkersearn5.6percentmorethantheircomparatorsintheformalprivatesector.Thepublicsectorpremiumincreasesto15.1percentwheninformalsectoremployeesareaccountedfor,amagnitudesimilartothatofGindlingetal.(2020).Usingtheformalprivatesectorforcomparison,Peru(?34.2percent)andtheDominicanRepublic(?30.1percent)havethelowestdifferentials,andEcuador(50.9percent)andCyprus(48.2percent)havethelargest.Whenallworkersintheprivatesector(formalandinformal)areusedforcomparison,Russia(?29.0percent)andtheDominicanRepublic(?16.4percent)havethelowestpublic-privatewagedifferentials,andCostaRica(74.0percent)andPakistan(69.2percent)havethelargest.
Ourmeasureofwagedispersion—thewagecompressionratio(WCi,t)—isdefinedasaratioofthe90thtothe10thpercentilesofpublicsectoremployees’weeklywages(e.g.,Heyman2008,Almeida-SantosandMumford2005,Brunello2001)7.TheSlovakRepublic(2.4)andCroatia(2.6)havethelowestwagecompressionratiosinoursample.ThepublicsectorwagedistributionismostunequalintheRussianFederation(10.3)andBrazil(9.5).8
3.2Othercontrolvariables
Weuseseveralcontrolvariablesinourestimations.TheshareofpublicworkerswithtertiaryeducationcomesfromtheWWBIdataset.ThesmallestshareisinUruguay(28.3percent),andthelargestsharesareinLithuania(83.9percent)andIreland(78.0percent).
TheInternationalCountryRiskGuide(ICRG)datasetprovidestheindexofthequalityofthebureaucracy(PRSGroup2020).Itgaugeshowwellbureaucraticinstitutionscandeliverpublicservicesunderpoliticalpressure,especiallywhengovernmentschange.Theconjectureisthatastrongprofessionalbureaucraticbodycancounterattemptsbynewlyelectedpoliticianstoseekeconomicrents.Dahlstr?metal.(2012)showthevitalroleprofessionalbureaucratsmayplayin
7Onecanuse
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