肯德基KFC常用術(shù)語英文縮寫

KFC營運相關(guān)英文縮寫,,,

,,,,

常用術(shù)語/英文縮寫,英文全文,中文含義/解釋,附注

AOP,AnnualOperatingPlan,年度營運計劃,FIN

BREAKEVEN,BreakevenSales/TC,盈虧平衡點銷售額/來客數(shù),FIN

BSC,,經(jīng)營數(shù)據(jù)分析,

CA,CapitalAppropriationRequest,財務(wù)評估,FIN

CALIBRATION,Calibration,校準(zhǔn),OPS

CER,CHAMPSExcellenceReview,冠軍優(yōu)化系統(tǒng),OPS

CF,CashFlow,現(xiàn)金流量表,FIN

CHAMPS,"CHAMPSCheck:Cleanliness,Hospitality,Accuracy,Maintenance,ProductQuality,Speed",冠軍檢測，包含：美觀整潔的環(huán)境，真誠友善的接待，準(zhǔn)確無誤的供餐，優(yōu)良維護的設(shè)施，高質(zhì)穩(wěn)定的產(chǎn)品，快速迅捷的服務(wù),OPS

COL,CostofLabor,勞務(wù)成本（管理組，服務(wù)組人工成本）,FIN

COL,CostofLabor,人工成本,OPS

Commercial,商業(yè)區(qū),DEV,

COS,CostofSales,銷售成本,FIN

COS,CostofSales,營業(yè)成本（食品成本）,OPS

COUPON,Coupon,餐券or優(yōu)惠券,OPS

CPH,TransactionPerCrewHour,餐廳服務(wù)員每小時服務(wù)的來客數(shù)（TC/crewhour),FIN

CREWLABOR,CrewLabor,服務(wù)組薪資%,OPS

CSL,CHAMPSStandardLibrary,營運標(biāo)準(zhǔn)手冊,OPS

CY,Current(Fiscal)Year,本次會計年度,FIN

DAYPART,Daypart,營業(yè)時段,OPS

DC,DevelopingChampion,營運冠軍發(fā)展手冊,OPS

DELETEAFTER,DeleteAfter,交易前取消,OPS

DEPRECIATION,Depreciation,折舊,FIN

DM,DirectMail,優(yōu)惠卷,OPS

"DM,AM,DTC","DistrictManager,AreaManager,DistricTrainingCoordinator",區(qū)域經(jīng)理，區(qū)經(jīng)理，訓(xùn)練&行銷專員,OPS

"EOM,EOW","EndofMonth,EndofWeek",月/周報表制作,OPS

FASTRONEM-90,FastronEM-90,炒鍋面板,OPS

G&A,GeneralAdminstration,總公司行政費用表（=OH)(=overhead),FIN

HT,Hostess,接待員,OPS

IE,ImageEnhancement,餐廳改裝（=Remodeling),FIN

IN,Inventory,班表代號-盤點,OPS

MCP,ManagementControlProfit,可控制利潤,OPS

MENUMIX,,產(chǎn)品銷售%,OPS

MP&C,ManagementProduction&Control,生產(chǎn)計劃控制,OPS

NBV,NetBookValue,賬面價值,FIN

NFA,NetfacilitiesActions,=(refranchisingfainorloss+closurecosts+longlivedassets+impairment),FIN

NOL,NetOperatingLoss,凈營業(yè)損失,FIN

NPV,NetPresentValue,凈現(xiàn)值,FIN

NUTS,NewUnitTrackingSystem,新開餐廳營運追蹤表,FIN

OD,Order,班表代號--訂貨,OPS

OH,Generalandadministratorexpenses,,FIN

OP,OperatingProfit,UC-G&A+FranchiseeFees,FIN

OP&CL流程,Open&Close流程,開店及關(guān)店流程,OPS

OPENFRYER,,開放式炸鍋,OPS

OP'SMTGAgenda,,營運會議流程,OPS

OVERRING,,作廢發(fā)票,OPS

P&L,Profit&Loss,各餐廳損益表,FIN

P&LReport,Profit&LossReport,預(yù)估損益表,OPS

PEAKHOUR,PeakHour,尖峰時段,OPS

PEAKHOURSALES,PeakHourSales,尖峰時段營業(yè)額,OPS

PM,PlannedMaintenance,機器設(shè)備保養(yǎng)系統(tǒng),OPS

PMC,PlannedMaintenanceCalendar,計劃保養(yǎng)月歷,OPS

POP,PointofPurchase,店內(nèi)促銷（廣告）布置物,OPS

POS,PointofSale,收銀機,OPS

POSTER,,海報,OPS

PPA,PurchasePriceAccounting,購買法會計,FIN

"PPP,PPR","PeoplePlanningProcess,PeoplePlanningReview",藍籌,OPS

PQNC,,品質(zhì)異常反應(yīng)表,OPS

PROMOTION,,促銷,OPS

PTSS,PartTimeShiftSupervisor,兼職值班組長,FIN

PY,Prior(Fiscal)Year,前一會計年度,FIN

QSC,"Quality,Service,Cleanliness",品質(zhì)、服務(wù)、清潔,OPS

QxF,Quarterlyforecast,,

RACK,,烤盤的鋼架,OPS

RATIONAL,,萬用烤箱,OPS

REGISTERS,Registers,收銀機,OPS

RESSCORECARD,,餐廳優(yōu)化系統(tǒng),OPS

"RM,ARM,AST,MT","RestaurantManager,AssistantRestaurantManager",餐廳經(jīng)理，副理,OPS

RSC,RestaurantSupportCenter,協(xié)作發(fā)展中心指總公司,OPS

S,Shift,班表代號--排班,OPS

SEMIS,Semi-variablecost,半變動成本（水電、維修費等）,FIN

SEMIS,Semi-variablecost,半變動費用（水電，維修費等）,OPS

"SHIFTMANAGER

(DUTYMANAGER)",,值班經(jīng)理,OPS

SMALLWARE,SmallWare,低值易耗品,OPS

SMART,,簡單法則,OPS

SOS,SpeedofService,服務(wù)速度,OPS

SR,SuccessRate,每一千個交易次數(shù)的銷售數(shù)量,FIN

SS,SameStore,去年度同時存在的餐廳數(shù),FIN

SS,ShiftSupervisor,組長,OPS

SSS,SameStoreSales,已開滿一年餐廳營業(yè)額,FIN

SSS,SameStoreSales,已開滿一年餐廳營業(yè)額,OPS

STAR,,訓(xùn)練員,OPS

STWK,Numberofweeksthatoneindividualstoreisinoperation,,FIN

TA,TicketAverage,客單價（每筆平均交易額）,OPS

TABLEMENU,,柜臺上客人點餐看的菜單,OPS

TAKEOUT,Takeout;Takeaway,外帶,OPS

TC,Transaction,來客數(shù)（交易筆數(shù)）,FIN

TC,TransactionCount,交易次數(shù)；來客數(shù),OPS

TLC,TenderLovingCare,仔細/愛護/注意,OPS

TOPPER,,柜臺展示架上的插卡,OPS

TQM,TotalQualityManagement,全面品質(zhì)管理,OPS

TTT,Trainthetrainer,訓(xùn)練員訓(xùn)練,OPS

TURNOVERRATE,,員工離職率,OPS

UC,UnitContribution,單店利潤,FIN

VPN,,簡發(fā)代碼,OPS

WASTE,,損耗,OPS

WO,WholyOwned,直營餐廳,FIN

WORKINGSTATION,WorkingStation,工作站,OPS

WPSA,WeeklyPerStoreAverage,單店單周,FIN

WPSA,WeeklyPerStoreAverageSales,單店單周銷售額,OPS

YA(YAG),YearAgo,去年同期,FIN

MTD,Month-to-Date,月累計,

YTD,Year-To-Date,從年初至今,OPS

CD,ConstructionDocument,營建合同,C&F

EER,EnergyEfficiencyRatio,能源效率,C&F

IE,ImageEnhancement,裝修改善,C&F

IN-LINERESTAURANTS,,沿街餐廳,C&F

AATO,AdjustedAverageTurn-Over,調(diào)整后的資產(chǎn)利潤率,DEV

AB,AssetBase/AssetType,餐廳基本型態(tài),DEV

Access,Theeaseordifficultyofenteringorexitingastorefromthemajortrafficartery,"進出方便性:也就是說顧客到我們餐館廳來是否方便;這是選擇店址時要慎重考慮的因素.

",DEV

ADT,AverageDailyTraffic,日平均交通量：指一天中通過某特定地點前的人流或車流數(shù)（取平均值）,DEV

AG,ActivityGenerators,人潮聚集點,DEV

CR,CaptureRate,顧客捕獲率：指人流或車流中能成為我們餐廳顧客的百分比,DEV

EXPRESSRESTAURANTS,ExpressRestaurants,縮小型餐廳,DEV

EXPRESSUNIT,ExpressUnit,純外帶餐廳,DEV

FBU,FranchiseBusinessUnit,加盟餐廳,DEV

TP,TransientPopulation,流動人口,DEV

TRAFFICCOUNT,TrafficCount,交通流量統(tǒng)計,DEV

TRAFFICFLOW,TrafficFlow,人流動線,DEV

TZ,TradeZone,商圈,DEV

ALC,ALaCarte,單點(vs.COMBO套餐),MKT

AWARENESS,BRANDAWARENESS,品牌知名度,MKT

BIT,BrandImageTracker(Survey),品牌形象追蹤調(diào)查,MKT

CANNIBALIZATION,Cannibalization,分流影響：指既有市場或產(chǎn)品占有率被同類競爭品或我們自己的新餐廳/產(chǎn)品瓜分而造成的業(yè)績或所占比例的下降的現(xiàn)象,MKT

CARRYOUT,"Takeout,TakeAway",外帶,MKT

CEM,CustomerExperienceMonitor,顧客用餐經(jīng)驗監(jiān)測,MKT

FREQUENCY,Frequency,消費頻率，次數(shù),MKT

LTO,LimitedTimeOffer,短期促銷,MKT

PROMOTION,Promotion,促銷,MKT

SEASONALITY,Seasonality,季節(jié)性因素,MKT

SLO,Self-LiquidatingOffer,促銷贈品,MKT

SLP,Self-LiquidatingPremium,成本價促銷之贈品促銷活動,MKT

SR,SuccessRate,千次交易成功率,MKT

x/000（orUPT）,UnitSoldper1000TC,千次交易成功率,MKT

QA,QualityAssurance,品質(zhì)保證,R&D/QA

QC,QualityControl,品質(zhì)控制,R&D/QA

TQM,TotalQualityManagement,全員品質(zhì)管理,R&D/QA

CARRY-OUT,TakeAway,外帶,RE

CAS,CatchmentAreaStudy,集客區(qū)調(diào)查,RE

CER,CHAMPSExcellen