商務(wù)英語口語智慧樹知到課后章節(jié)答案2023年下宜賓學(xué)院

商務(wù)英語口語智慧樹知到課后章節(jié)答案2023年下宜賓學(xué)院宜賓學(xué)院

第一章測試

Whenmakingaself-introduction,youshouldbearinmindthefollowingprinciplesEXCEPT（）

A:AvoidingsayingtoomuchB:BeconciseC:SupportingwhateverassertionsyoumakeduringyourintroductionD:Providingeverydetail

答案:Providingeverydetail

ThefollowingsuggestionsareappropriateEXCEPT（）

A:Waituntilyouareofferedachairbeforesitting.Situpright,lookalertandinterestedatalltimes.B:Youshouldbereadytoanswersomefollow-upquestions.C:Talkasmuchasyoucan,sothattheinterviewercanunderstandyoubetter.D:Plantoarriveontimeorafewminutesearly.

答案:Talkasmuchasyoucan,sothattheinterviewercanunderstandyoubetter.

Yourintroductionshouldbelongenoughtoholdtheinterestoftheinterviewer.（）

A:對B:錯

答案:錯

Whengivingyournamecardtootherpeople,youshouldpresentitwithonlyonehand.（）

A:對B:錯

答案:錯

Wearingheavymake-upandstrongperfumeisinappropriateinabusinessinterview.（）

A:錯B:對

答案:對

第二章測試

Whengivingastandardofferofservice,youcansay（）

A:MayIhelpyou?B:WhatcanIdoforyou?C:HowcanIhelpyou?D:Alloftheabove.

答案:Alloftheabove.

WhichofthefollowingisNOTthetelephoneetiquette?（）

A:Alwaysidentifyyourselfatthebeginningofallcalls.B:Speakclearlyandslowly.C:Allowinterruptionstooccurduringconversations.D:Besensitivetothetoneofyourvoice

答案:Allowinterruptionstooccurduringconversations.

Donotsoundoverlyanxious,aggressiveorpushy.Itisimportantyourtoneconveysauthorityandconfidence.（）

A:對B:錯

答案:對

Youcanallowyourselftobedistractedbyotheractivitieswhilespeakingonthephone.（）

A:對B:錯

答案:錯

Agoodwaytocontrolwanderingconversationistocontributeyourownoff-the-subjectremarks（）

A:對B:錯

答案:錯

第三章測試

ThefollowingmannersareappropriatewhengreetingclientsEXCEPT（）

A:MakecomplainsB:GreetthevisitorsinaprofessionalmannerC:BehelpfulD:Listenandrespond

答案:Makecomplains

Whengivingvisitorspecificinformation,youcansay（）

A:Sorry,thedirectorisawayonbusiness.B:MayIhaveyourname,please?C:Howwasyourtrip?D:Allowmetointroducemyself.

答案:Sorry,thedirectorisawayonbusiness.

Receptionistshouldkeepthereceptionareaneatandclean,offergueststeaorwaterandgreetpeopleappropriately.（）

A:對B:錯

答案:對

Fromtradeshowstofactoryfloorsandintotheoffice,yourguestsneednottobeshownaround.（）

A:對B:錯

答案:錯

Inbusiness,thereceptionististhefirstpointofcontactforcustomers.（）

A:對B:錯

答案:對

第四章測試

Whenrespondingto“Whatwouldyourecommend?”youcansay（）

A:Well,today’sspecialtyis...B:I’dliketotry...,please.C:I’llhave...D:No,thanks.

答案:Well,today’sspecialtyis...

WhichisnotthetraditionalChinesefood?（）

A:SpaghettiB:SteamedbunC:StinkytofuD:Springroll

答案:Spaghetti

Businessdinnerisanidealwaywhichcancombineentertainmentwithbusinesscommunicationproperly.（）

A:對B:錯

答案:對

Theimageyouprojectoverthetableservesasapreliminaryimpressiononyourclients.（）

A:錯B:對

答案:對

Tryalittleofeverythinganddonottakealotofanythingonbusinessdinners.（）

A:錯B:對

答案:對

第五章測試

WhichofthefollowingquestionisnotaskedbytheCustomsofficers?（）

A:Howdoyouwanttofly,economyorfirstclass?B:Haveyougotanythingtodeclare?C:What’sthepurposeofyourvisit?D:MayIseeyourentrycardandpassport,please?

答案:Howdoyouwanttofly,economyorfirstclass?

Whichofthefollowingsentencehasasimilarmeaningwith“CanIhand-carrythisbriefcase?”（）

A:WhattimeamIsupposedtocheckin?B:CanIcashatraveler’scheckhere?C:Howmanypiecesofluggagewouldyouliketocheckin?D:CanItakethisbriefcaseontheplane?

答案:CanItakethisbriefcaseontheplane?

Businesstravelisundertakenforleisurepurposeoroverseasstudypurpose.（）

A:對B:錯

答案:錯

Inmoderninternationalbusiness,progressionupthecareerladderoftenbringswithitanobligationtotravelmorefrequently.（）

A:對B:錯

答案:對

Marketingresearchandbusinessnegotiationsarecommonactivitieswhenundertakingbusinesstravel（）

A:錯B:對

答案:對

第六章測試

Whenmakingacompanytour,thefollowingsentencepatternsareappropriateEXCEPT（）

A:Maybewecouldstartwiththedesigningdepartment.B:Formoredetails,pleasecontactusassoonaspossible.C:Pleasestopmeifyouhaveanyquestion.D:You’llknowourproductbetterafterthisvisit.

答案:Formoredetails,pleasecontactusassoonaspossible.

“Canon”offerservicesin（）

A:Fragrance&makeupB:Camera&photographerC:FastfoodD:Sportscar

答案:Camera&photographer

Whenpresentingaproductorservice,youneedhighlightthefeaturesoftheproductorserviceyouwanttheaudiencetofocuson.（）

A:對B:錯

答案:對

Productpresentationsarenotimportantinsellingyourproducttoprospectivecustomers.（）

A:對B:錯

答案:對

Onceyou’velaunchedyourproduct,immediatelystartanalyzingsalesfiguresanddatatofigureouthowtosustainthelaunchmomentum.（）

A:錯B:對

答案:對

第七章測試

Whichofthefollowingsentencepatternscanbeusedtoopenameeting?（）

A:Nowthateveryoneishere,I’dliketocallthemeetingtoorder.B:Alloftheabove.C:ThereareacoupleofthingsI’dliketolookat.D:MayIhaveyourattention,please?

答案:Alloftheabove.

Whichfacilitiesarenotoftenusedinmeetings?（）

A:ProjectionscreenB:MicrophoneC:DeskcardD:Noneoftheabove

答案:Noneoftheabove

Generallythelargerthenumberofpeoplepresentinmeetings,thegreaterthedegreeofformalityofthemeeting.（）