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如有你有幫助,請購買下載,謝謝!如有你有幫助,請購買下載,謝謝!頁PAGE頁如有你有幫助,請購買下載,謝謝!頁PartTwo業(yè)務(wù)信函Chapter1資信調(diào)查函1.ConsultingLetter咨詢函寫作案例詳解DearSirorMadam,Theunder-mentionedfirmhasrecentlyaskediftheycouldrepresentusinthemarketingofourproductsintheUnitedStatesasoursoleagent:DeltaCompany,Ltd1258HustonAvenueNewYork,NY10051Itwillbegreatlyappreciatedifyoucouldprovideussomeinformationaboutthefinancialandbusinessstandingoftheabovefirm.Anyinformationyougivewillbetreatedinstrictconfidence.Lookforwardtoyourearlyreply.Sincerelyyours,Thomas2.SurveytheNewOpenerfromtheBark向銀行查詢新客戶資信情況寫作案例詳解DearSirorMadam,WehavereceivedanorderforUS$80,000worthofgoodsfromDeltaCo.Ltd,1258HustonAvenue,NewYork,,whohasgivenyourbankforreference.Couldyoupleasetellusiftheyaregoodforthisamount?Aretheytrustworthyandreliable?Weshallbemostgratefulforanyinformationyougive.Anyadviceyougiveuswillbekeptstrictlyconfidential.Wearealsopleasedtoperformasimilarserviceforyoushouldtheopportunitycome.Astampedandaddressedenvelopehasbeenincludedforyourreply.Thankyouinadvance.Sincerelyyours,Thomas3.向客戶查詢信用及經(jīng)營情況InquiringNewCustomer’sCreditInformationfromCustomers寫作案例詳解DearMr.Smith:WehavereceivedanimportantorderfromDeltaCo.Ltd,1258HustonAvenue,NewYork,,whohasgivenusyournameforreference.Wewouldbemuchobligedifyoucouldgiveussomeinformationconcerningtheirbusinessstatus.Anyinformationyougivewillbehighlyappreciatedandkeptinstrictconfidence.Weshallbepleasedtodothesameifyoushouldneedourservicesatthisend.YoursSincerelyThomas4.帶附表的資信調(diào)查函CreditSurveyLetterwithAttachment寫作案例詳解DearSirorMadam,WehavereceivedasuddenorderfromtheDeltaCompany,Ltd,1258HustonAvenue,NewYork,NY10051,whogivesusyournameasareference.Weshallappreciateitifyouwillspendacoupleofminutesinformingusofyourownexperienceswiththefirmbyansweringtheattachedquestionnaireandreturningittousintheenclosedenvelope.Anyinformationyoumaygiveuswillbetreatedasstrictlyconfidential.Thankyouforyourhelp.Verytrulyyours,Thomas(AttachedQuestionnaire)(1)Howlonghaveyoubeeninbusinessrelationswiththefirm?year(s)month(s)(2)Whatcreditlimithaveyouplacedontheiraccount?USD(3)Howpromptlyaretermsmet?(chooseoneofthefollowing)VerypromptlyFairlypromptlySlowly(4)Whatamountiscurrentlyoutstanding?USD5.資信調(diào)查有利回函FavorableLetterofCreditInformation寫作案例詳解DearThomas,InreplytoyourinquiryofMarch16th,thefirmyouinquiredaboutenjoysthefullestrespectandunquestionableconfidenceinthebusinessworld.Theyhavealwaysprovidedin-timedelivery,moderatepricesandsuperiorquality.Iamsurethatifyouopenanaccountwiththem,youwillfindthemmoststraightforwardpeople.Personally,IshouldhavenohesitationinaccordingthemacreditofUSdollars.However,thisiswithoutobligationonmypart.Hopethiswillhelpyouinmakingadecision.Sincerelyyours,6.資信調(diào)查不利回函UnfavorableLetterofCreditInformation寫作案例詳解DearThomas,WehavereceivedyourletterofAugust8th,concerningthecreditstandingofDeltainNewYork.Inthepastthreeyears,thecompanyhasexperiencedaseriousdifficultyinfinanceanddelayedinexecutingtheirnormalpayment.Itseemstousthatthecompany’sdifficultiesareduetobadmanagementandinparticulartoovertrading.Therefore,wewouldadviseyoutopaymostcarefulattentiontoanybusinessrelationswiththem.However,thisisourpersonalopinionandwewishyouwouldmakefurtherinquiriesonyourpart.Yourssincerely7.表明無法提供確切意見而致歉寫作案例詳解DearThomas,WeregretourinabilitytoletyouknowanyinformationconcerningthefirminquestioninyourletterofJune6.Itistruethatwehadbusinesswiththemseveralyearsago,buttheamountofbusinesswasnotsolargeastosupplyanyresponsibleopiniononitsbusinesscapabilityandcreditstanding.Pleasemakefurtherstatusinquiriesfromotherinquiryagencies.Trulyyours8.請求老客戶作為資信證人AskingforCreditInformationfromOldCustomers寫作案例詳解DearCharlie,ThankyouforyourletterofAugust2,tellingusthattheequipmentyouboughtfromusisrunningwell.Asyouknow,inourlineofbusiness,clientsalwaysshoparoundandlookforreferencesbeforetheyorder.Wouldyoupleaseuseyourexperiencewithusasareferencewhenourfutureclientscallyou?Thankyouforyourkindwordsinadvance.Lookforwardtoourfuturecooperation.Best,9.要求對方提供資信資料AskingforCreditInformation寫作案例詳解DearMr.Bean,ThanksforyourorderandinquiryonAugust1st.Ourcompanyhasbeendealingwithelectronicequipmentforover20years.Weareconfidentinofferingwhatyouneedandprovidingyouthebestservice.Sinceitisthefirsttimewecontact,wewouldbehighlyappreciatedifyoucouldsupplyeithertheusualtradereferences,orthenameofabanktowhichwemayrefer.Wearealsogladtoprovideyouthesameifneeded.Wesincerelyhopethiswillbethebeginningofalongandpleasantbusinesscooperation.Weshalldoourbesttomakeitso.Sincerelyyours,Thomas10.同意資信要求AcceptingtheConsultingRequirement寫作案例詳解DearThomasThanksforyourreplyofAugust2nd.Concerningyourrequest,wereferyoutoFalconMachineToolsCo.,Ltd.,ShanghaiandTheChaseBankofNewYork,whowillbepleasedtogiveyoutheinformationaboutourfinancialstandingandcreditabilityofbusiness.Ifthereisanyotherinformationwecanprovide,wewouldbehappytodoso.Sincerelyyours,Chapter2前期準(zhǔn)備1.BusinessSurvey業(yè)務(wù)調(diào)查寫作案例詳解DearSirs,WehavelearnedfromSmithandCompanyofBirminghamthatyoumanufacturearangeofhigh-fashionhandbagsinavarietyofleathers.Weoperateaqualityretailbusinessandalthoughoursalesvolumeisnotlarge,weobtainhighpricesforourgoods.Wouldyoupleasesendmeacopyofyourhandbagcataloguewithdetailsofyourpricesandpaymentterms?Wewouldfinditmosthelpfulifyoucouldalsosupplysamplesofthevariousskinsfromwhichthehandbagsaremade.Yoursfaithfully,2.CreditInformationLetter咨詢信寫作案例詳解DearMr.Jones:WeunderstandfromyourinformationpostedonAthatyouareinthemarketfortextiles.Wewouldliketotakethisopportunitytointroduceourcompanyandproducts,withthehopethatwemayworkwithBrightIdeasImportsinthefuture.Weareajointventurespecializinginthemanufactureandexportoftextiles.Wehaveenclosedourcatalog,whichintroducesourcompanyindetailandcoversthemainproductswesupplyatpresent.Youmayalsovisitouronlinecompanyintroductionatwhichincludesourlatestproductline.Shouldanyoftheseitemsbeofinteresttoyou,pleaseletusknow.Wewillbehappytogiveyouaquotationuponreceiptofyourdetailedrequirements.Welookforwardtoreceivingyourenquiriessoon.Sincerely,JohnRoberts3.WishesforRelationEstablishment表達(dá)建立業(yè)務(wù)關(guān)系的意愿寫作案例詳解DearThomasMurphy:Thankyourforyourletterofthe16thofthismonth.Weshallbegladtoenterintobusinessrelationswithyourcompany.Incompliancewithyourrequest,wearesendingyou,underseparatecover,ourlatestcatalogueandpricelistcoveringourexportrange.Paymentshouldbemadebyirrevocableandconfirmedletterofcredit.Shouldyouwishtoplaceanorder,pleasetelexorfaxus.Yourssincerely,4.AcceptingandDecliningBusinessRelationEstablishment接受/拒絕建立業(yè)務(wù)關(guān)系寫作案例詳解DearMr.Sutherland,WewereverypleasedtoreceiveyourletterofMarch26placingalargeorderwithus.Beforewecansendthegoods,wemustaskyoufortheusualreferences,onefromyourbankandonefromanotherfirmfromwhomyouhaveboughtgoods.Wewouldbegladifyouwouldletushavethenamesandaddressesassoonaspossiblesothatwemaywritetothem.Thesereferenceswill,ofcourse,betreatedasprivateandconfidential.Welookforwardtohearingfromyouagainsoon.YourssincerelyJoeWilsonChapter3建立商務(wù)關(guān)系1.EstablishmentofBusinessRelation建立商務(wù)關(guān)系寫作案例詳解DearSirs,AfewdaysagowehadtheopportunitytoseeadisplayofyourproductsattheChengduInternationalTradeCentre,andweweremostimpressedwiththeirqualityandlowprices.Weshouldliketoofferyouourservicesasatradingfirm,andwouldmentionthatwehaveexcellentconnectionsinthetradeandarefullyexperiencedwiththeimportbusinessforthistypeofproduct.Inaddition,weoperateourownadvertisingagency,andwecanusethelatestmarketingproceduresquiteefficently.YoucanbesureofincreasingyourturnoverconsiderablyifyouwouldallowustopromotesalesofyourproductsthroughoutChina.Welookforwardtohearingfromyou.Sincerelyyours,LiyunLiu2.ResumeRelationwithOldCustomers與過去有貿(mào)易往來的公司恢復(fù)聯(lián)系寫作案例詳解DearThomasMoore:WeunderstandfromourtradecontactsthatyourcompanyhasreestablisheditselfinBeirutandisonceagaintradingsuccessfullyinyourregion.Wewouldliketoextendourcongratulationsandofferourverybestwishesforyourcontinuedsuccess.BeforethewarinLebanon,ourcompanieswereinvolvedinalargevolumeoftradeinourtextiles.Weseefromourrecordsthatyouwereamongourbestlong-termcustomers.WeverymuchhopethatwecanresumeourmutuallybeneficialrelationshipnowthatpeacehasreturnedtoLebanon.Sincewelasttraded,ourlineshavechangedbeyondrecognition.WhiletheyreflectcurrentEuropeantasteinfabrics,someofourdesignsarespecificallytargetedattheMiddleEasternmarket.Asaninitialstep,Iencloseourillustratedcatalogueforyourperusal.Shouldyouwishtoreceivesamplesforcloserinspection,wewillbeveryhappytoforwardthem.Welookforwardtohearingfromyou.Yourssincerely,DavidParker3.SeekforBusinessPartners尋求合作伙伴寫作案例詳解DearSirs,Shanghai’srapidlydevelopingmanufacturerofElectricHomeProducts,“ShunFa”offersyouanidealbusinessopportunity.YearsofresearchanddevelopmenthaveearnedourcompanyaforemostpositioninelectricalengineeringintheEastofChina.Avastnumberofapplicablepatentshavehelpedstimulateourdevelopmentprogramoverthepastseveralyears.Ourmainlinesofproductsinclude:TV,portablecomputer,MP3,MP4,carradio,carstereo,medicalinstruments,electronicindustrialinstruments,etc.Forinformationconcerningourfinancialposition,creditstandingandtradereputations,pleaserefertotheBankofChina,whichwehaveengagedabusinessrelationshipwithforseveralyears.Weareamedium-sizedcompanybutwearegrowingfastandwewouldlikeyoutobeafortofourfuture!ShunFaElectricCo.,Ltd.22ZhongYuanRoad,Shanghai,ChinaWangHuiGeneralManager4.ContactLettersbetweenImportersandExporters進(jìn)口商與出口商/出口商與進(jìn)口商的聯(lián)絡(luò)信寫作案例詳解DearSirs,YourfirmhasbeenrecommendedtousbyJohnMorris&Co.,withwhomwehavedonebusinessformanyyears.WespecializeintheexportationofChinesechemicalsandpharmaceuticals,whichhaveenjoyedgreatpopularityinworldmarket.Weencloseacopyofourcatalogueforyourreferenceandhopethatyouwouldcontactusifanyitemisinterestingtoyou.Wehopeyouwillgiveusanearlyreply.Yoursfaithfully,JohnEdisonChapter4業(yè)務(wù)接觸1.Askingfor/SendingSamplesorinformation索取/寄送樣品或資料寫作案例詳解Gentleman:Wearegladtonotefromyourletterofthe1stMarchthatyou,asexportersofChineseCottonPieceGoods,arewillingtoestablishdirectbusinessrelationswithus.Thishappenstocoincidewithourdesire.Atpresent,weareinterestedinPrintingShirtingandshallbepleasedifyouwillkindlysendusbyairmailcatalogues,samplebooks,andallnecessaryinformationregardingPrintedShirting,soastoacquaintuswiththematerialandworkmanshipofyoursupplies.Shouldyourpricebefoundcompetitiveanddeliverydateacceptable,weintendtoplacealargeorderwithyou.Yourearlyreplywillbehighlyappreciated.Yoursfaithfully,DavidParker2.ActingasAgents擔(dān)任代理(請求,同意和拒絕)寫作案例詳解DearSirs,Thankyouforyourletterof12Aprilproposingasoleagencyforourofficemachines.Havingexaminedourlongandmutuallybeneficialcollaboration,wewouldbeverypleasedtoentrustyouwiththesoleagencyforBahrain.Fromourrecords,wearepleasedtonotethatyouhavetwoserviceengineerswhotooktrainingcoursesatourMilanfactory.Thesoleagencywillnaturallybecontingentonyourmaintainingqualifiedaftersalesstaff.Wehavedrawnupadraftagreementthatisenclosed.Pleaseexaminethedetailedtermsandconditionsandletusknowwhethertheymeetwithyourapproval.Onapersonalnote,ImustsaythatIamdelightedthatweareprobablygoingtostrengthenourrelationship.IhaveverypleasantmemoriesofmylastvisittoBahrainwhenyouentertainedmesodelightfully.IlookforwardtoreciprocatingonyournextvisittoMilan.Sincerelyyours,(Signature)3.Requiring/AgreeingTrialSales要求/同意試銷寫作案例詳解DearSirs,Someofourcustomershaverecentlyexpressedinterestinyour“GoldenDeer”bicyclesandenquiredabouttheirquality.Providedqualityandpricearesatisfactorythereareprospectsofgoodsaleshere,butbeforeplacinganorderweshouldbepleasedifyouwouldsendus,onfourteendays'approval,aselectionofmen’s,women’sandchildren’sbicycles.Anyoftheitemsunsoldattheendoftheperiod,andwhichwedecidenottokeepasstock,wouldbereturnedatourexpense.Yoursfaithfully,(signature)Chapter5價格談判1.Buyer’sInquiry買方詢盤寫作案例詳解DearSirorMadamWelearnedfromourcommonbusinesspartnerJIAFULtd.thatyourcompanyisonethemajorexportersofcashmereproductsinAustralia.Wearealeadingdealerinhigh-qualitytextilesinmainlandChinaandareverymuchinterestedinimportingyourgoodsespeciallymen’scashmeresweater.Wewouldappreciateyoursendinguscatalogues,samplebooksorevensamplesifpossible.PleasegiveusdetailedinformationonCIFDalianPrices,termsofpaymentanddiscountyouwouldallowonpurchasesofquantitiesofnolessthan10,000pieces.Wehopethiswillbeagoodstartforalongandprofitablebusinessrelation.Sincerelyyours,Mr.JimLi2.Seller’sOffer買方發(fā)盤寫作案例詳解DearMr.Li,WewelcomeyourinquirydatedJune16thandthankyouforyourinterestinourmen’scashmeresweater.Inaccordancewiththeinstructiongiveninyourlastletter,weherebyencloseourillustratedcatalogueandpricelistgivingthedetailsyouaskedfor.Alsobyseparatepost,wearesendingyousomesamples.Weareconfidentthatyouwouldbesatisfiedwiththedesignandquality.Inreplytoyourinquiry,wetakepleasureinmakingyouanofferasfollows,providedyourreplyreachesuswith10daysfromtoday:Commodity:Men’sCashmereSweaterQuantity:10,000piecesPrice:US$20netperpieceCIFDalianShipment:July2008Payment:irrevocableL/CatsightOnconsideringthefactthatthisisourfirsttransactionandthevolumeyouorderedisnotsmall,wewouldallowyouadiscountof5%.Weareexpectingyourearlyorder.Yoursfaithfully,MsJudyJordan3.Buyer’sCounterOffer買方還盤寫作案例詳解DearMsJudyJordan,WeareinreceiptofbothyourofferofJune19andthecatalogueandsamples.Whileappreciatingthespecialdesignandgoodqualityofyourproducts,wefindyourpriceisrathertoohighforChinesemarket.WehavetopointoutthatJapan-mademen’scashmeresweaterofthisqualityareavailableinourmarket,allofthemareatpricesabout15%belowyours.Suchbeingthecase,wehavetoaskyoutoconsiderifyoucanmakereductioninyourprice,say15%.Aswearereadytopurchasemanyothercashmereproductslaterthisyear,youmaythinkitworthwhiletomakeaconcessionforapotentialbigclient.Weareanticipatingyourearlyreply.Sincerelyyours,Mr.JimLi4.AcceptingtheOffer接受發(fā)盤寫作案例詳解DearMsJudyJordan,Thankyouverymuchforyourquotationforyourmen’scashmeresweateralongwiththecatalogueandsamples.Wefoundboththedesignandqualityofyourproductsmeetourrequirementandthepricesyouquotedaresatisfactory.Wealsonotethatyouwillallowusadiscountof5%onanorderofnolessthan10,000pieces.Wethereforetakepleasureofplacingyoutheorderasfollows,whichwecommendtoyourimmediateandbestattention:QuantitySpecificationCatalogueNoPrices10,000piecesmen’scashmeresweatersXLM10US$20eachPleasenotethatasthesegoodsareurgentlyrequiredinourmarket,weshouldbeobligedifyoucoulddispatchthegoodsassoonaspossible.Ifthisfirstorderprovessatisfactory,weshallbehappytoplacefurtherorderswithyou.Sincerelyyours,Mr.JimLi5.DecliningtheOffer拒絕發(fā)盤寫作案例詳解DearMsJudyJordan,WeacknowledgereceiptofbothyourofferdatedJune19andthemailedcatalogueandsamples.Inreply,weregrettoinformyouthatourclientsfindyourpricemuchtoohigh.Informationindicatesthatthesaidarticlesofsimilarqualitymadeinothercountrieshavebeensoldhereatalevelabout20%lowerthanthatofyours.Wedonotdenythatthedesignofyourproductsisslightlybetter,butthedifferenceinpriceshouldinnocasebesobig.Therefore,wehavetoorderthesearticlesfromothercompaniesifyouarenotabletoreduceyourpricetoUS$15eachpiece.Hopetohavebetteropportunitiestocooperatewithyourcompany.Sincerelyyours,Mr.JimLi6.AcceptingtheCounterOffer接受還盤寫作案例詳解DearMr.JimLi,WewanttosayhowpleasedweweretoreceiveyourcounterofferofJune23.Pleasenotethatitwasinviewofourlongtermbusinessrelationshipthatwemadeyousuchafavorableoffer.Weconfirmsupplyof10,000piecesofmen’scashmeresweatersatthepricesstatedinyourletterandwillallowa5%specialdiscountonyourorderof10,000piecesorabove.OurSalesConfirmationNo.AB2Cintwooriginalswereairmailedtoyou.Pleasesignandreturnonecopyofthemforourfile.Itisunderstoodthataletterofcreditinourfavorcoveringthesaidarticlesshouldbeopenedimmediately.Youmayrestassuredthatwewilleffectshipmentwithoutdelayonreceiptofyourletterofcredit.Weappreciateyourcooperationandlookforwardtoreceivingfromyoufurtherorders.Sincerelyyours,MsJudyJordan7.DecliningtheCounterOffer拒絕還盤寫作案例詳解DearMr.JimLi,ThankyouverymuchforyourletterdatedJune23andyourappreciationofourproducts.Muchaswewouldliketocooperatewithyouinexpandingsales,weareregretfulthatwejustcannotseeourwaycleartoentertainyourcounteroffer.Ourcostofrawmaterialshasrisensharplyinthepastthreemonths,anditisimpossibleforustoreducethepriceby20%asyourequested.Oursisthebestpriceifyoutakethedesignandqualityintoconsideration.Asamatteroffact,wehavereceivedmanyordersfromvarioussourcesincludingotherChinesecustomersatourlevel.Ifyouseeanychancetodobetter,pleaseletusknow.Onaccountofalimitedsupplyavailableatpresent,wewouldaskyoutoactquickly.Weassureyouthatanyfurtherenquiriesfromyouwillreceiveourpromptattention.Sincerelyyours,MsJudyJordanChapter6價格變動1.Discount折價優(yōu)惠寫作案例詳解DearSirs,ThankyouforyourletterofApril18,2008.Wenowhavegreatpleasureinsendingyouacopyofourpattern-bookandacomprehensiveexportprice-list.Asyouwillbeabletoseefromoursample-book,alltheleathergloveswemanufactureforexportareofveryhighqualityandaresuitableforyourpurposes.Wereducedcostsby5%.Thepricesquotedareverycompetitive.Wefeelsurethatyouwillfindthattheycompareveryfavorablywiththosequotedbyothersupplierselsewhereintheworld.WeexpectpaymentbyL/Cpayablewithin90daysofsightandwillallowyouacashdiscountof10%ifyouareabletomakepaymentwithin1monthofinvoicedate.Wewillbeabletoshipanyorderyouplacewithuswithin30daysofyourfirmorder.Wenowlookforwardtohearingfromyou.Yoursfaithfully,J.Kistemaker,Manager2.AdviceofPriceIncrease漲價通知寫作案例詳解DearMr.Smith,ThankyouforyourletterofOctober10forbusinesscopiers.Wearenowsendingyouourprice-listandcatalogofthenewesttypesthatareunderproductionandwecansupplyatoncefromstock.Wewanttonoticeyouthatpricesofcopierpartsandcomponentshavegoneupsteadilysincethesecondhalfoftheyear.Thoughwehavetriedhardtokeepourquotationsdown,weareafraidthemarginforkeepingongoinglikethiswillnotlong.Therefore,wesuggestthatyouwillletushaveyourorderbeforefurtherrisesincosts,whichwillleadtoaraiseinpricesverysoonunavoidably.Sincerelyyours,Cc:PresidentKing3.SampleforPriceList價目表范例寫作案例詳解CompanyShenzhenQuananTextileCo.,LTDDetailedAddressNo.187NanshanStreet,ShenzhenPostCode5180000ContactZhangXinJobtitleGeneralManagerTelephoneNo.1FaxNo.0MobileNo.E-mailAddressReferenceNo.056DateInMarch,2008PlaceoforiginChinaArticleNoK42Price$10persetFOBShenzhenFOBPortShenzhenPaymentTermsByirrevocableL/C,100%invoicevalueMinimumOrderQuantity1000setsSize50cm×80cmSupplyAbility:100000Piece/PiecesperMonthPackageInwodencasesBrandName“HuaSheng”table-clothTimeofshipmentInApril,2008ShippingspecificationsShowingnetandgrossweightsanddimensionsofeachpackageChapter7樣品的訂取與發(fā)送1.OrderSample訂單樣本寫作案例詳解DearMr.Randall,Subject:Orderfor10,000PairsofSheepLeatherGlovesPleasedispatchtous10,000pairsofsheepleatherglovesasperthetermsstartedinyourofferofMarch29.Wouldyoupleasetakespecialcareofthequalityandthepackageofthisorder?Theleathershouldbeofthesamequalityasthatusedinthesample.Wehopethatyoucanpackeachpairinanairtightpolythenebag,adozenpairsofglovesinaboxandthen20boxestoastrongseaworthywoodencase.Wewillordermoreifthefirstorderwithyouprovestobesatisfactory.WeareenclosingourPurchaseConfirmationNo.2006-399induplicateforyoursignature.Pleasesignandreturnonecopyforourfile.Uponreceiptofyourconfirmation,anL/Cwillbeissued.Sincerely,LiMingImportDirector2.OrderLetter訂購函寫作案例詳解Pleasesendtothefollowingitemstobeshippedbywayexpress,andbillus.Theorderiscontingentonreceivingthetermsof2%-30days:1doz.linenhandkerchiefs:$2.404pairtanpigskingloves:$12.002doz.AssortedOrlonsportshirts:$72.005pairassortedcottonsocks:$2.00TOTAL:%88.40.3.Askingfor/Sending/DecliningSendingSamples索取/同意送付/拒絕送付樣品Sample1寫作案例詳解Wearegoingtoproduceatrialpieceofallwoolsuitingaccordingtoyoursamplecuttingandwritteninstructions.Thesamplepieceisexpectedtobeaccomplishedandsenttoyoubytheendofnextmonth.Sample2寫作案例詳解Asthequalityofyourwoolensampleisnotintherangeofourcurrentexports,wearepreparedtoarrangeaspecialproduction.Byourexperience,slightchangesinitscompositionarenecessaryandwillonlymakethegoodssuperiorinquality.Weshallthenshowyouthetrialsampleandseeifitcanbeacceptedasaqualitystandardforbulkshipment.Chapter8訂貨1.AcceptingtheOrder接受訂單Sample1寫作案例詳解DearSirsWewanttosayhowpleasedweweretoreceiveyourorderof15AprilforLadies'andChildren’sShoes.Weconfirmsupplyof1,000pairsoftheshoesatthepricesstatedinyourorderNo.888andwillallowa5%specialdiscountonyourorderworth$5,000orabove.OurSalesConfirmationNo.BC510intwooriginalswereairmailedtoyou.Pleasesignandreturnoncopyofthemforourfile.Itisunderstoodthataletterofcreditinourfavorcoveringthesaidshoesshouldbeopenedimmediately.WewishtopointoutthatstipulationsintherelativeL/CmuststrictlyconformtothestatedinourSalesConfirmationsoastoavoidsubsequentamendments.Youmayrestassuredthatwewilleffectshipmentwithoutdelayonreceiptofyourletterofcredit.Weappreciateyourcooperationandlookforwardtoreceivingfromyoufurtherorders.Yourstruly,Sample2寫作案例詳解DearMr.Green:Ireallyappreciateyourorderfor200Gem-ConPlastiquemotorcycletanks.Thesewillbeshippedatonce.Thanks,too,forthecheck!BeginninginJune,we’reofferingaspecialdiscountontheGem-Conline.Inadditiontothetradediscountof33.3percent,we’regivinganextradiscountof5%.AlotofourcustomersareswitchingtothePlastiquetankasareplacementfororiginalmetalequipment.Theyreportheartyendorsementsfromparticipantsinmotorcrosscompetition—thatthetanksareverylightweight,butextremelytough.Wepredictyou’llhaveasimilarendorsement!2.DecliningtheOrder拒絕訂單寫作案例詳解Thankyouforyourletterof20thMayconcerningyourspecialrequest.Fromtimetotime,wedorunspecialjobs,changingmaterialsandcolorsforoneparticularorder.Butwehavetoconsidermanyfactorsbeforewecanaccepttheorder.Ihavespokentoourproductionmanager,andshehasdonethecosting.Iamsorrytoreportthatevenifwedidthejobforyouatcost,itwouldcomeoutwellabovethepriceyouarewillingtopay.Iamcheckingwithothermanufacturersintheareawhoareworkingwiththematerialsyouwant.Theymaybeabletogiveyouthequalityyoudesireatafairprice.Iwillgetbacktoyouinafewdays.WeappreciateyourbusinessandIamgladyouaskedusaboutthisjob.Thenexttimeyouhaveaspecialneed,pleaseaskagain.Wewilltryourbesttodothejobforyou.Ifwecannot,wewillattempttofindthebestcompanythatcan.Sample2寫作案例詳解DearSirs,ThankyouforyourorderNo.458fortinplatesheetswhichwereceivedtoday.Weregretthat,owingtoashortageofstocksweareunabletofillyourorder.Moreover,ourmanufacturerscannotundertaketoentertainyourorderforfuturedeliveryowingtotheuncertainavailabilityofrawmaterials.Wewill,however,contactyoubytelexoncesupplyimproves.Inthemeantime,pleasefeelfreetosendusyourspecificenquiresforothertypesofmetalsheets.Youcanbeassuredofourbestattentionatalltimes.YoursfaithfullyBrowExportManager3.PressingforOrder催促下訂單寫作案例詳解DearPeter,Perconversationbyphonefewdaysago,weknowyourvisitingscheduleforinspectingcrustleatherof“bigworld”.We’vealreadycheckedthisleather,couldn’tfindloosegrainproblemaswellassoftnesshavingbeenimprovedthanbefore.Weassurethatwecanfinishanddeliverthisorderaccordingtotheprescribedtime.WehopethatyouwillcometoourcompanyASAPandappreciateverymuchyourkindlycorporation.Bestregards.WilliamSample2寫作案例詳解WeunderstandthatyouaretheagentfortheWhiteTigerties.Weencloseourorderfor1,000dozensoftheWhiteTigerties.Pleasenotethatweneedthesegoodsratheru
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