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對外經(jīng)濟貿(mào)易大學英語學院
本科生“高級商務(wù)英語聽說”教學大綱
SyllabusfortheCourseof
AdvancedBusinessEnglishListeningandSpeaking
UndergraduateProgram
SpringSemester,2013
Prof.NatashaJiangChun江春
AssociateProfessorofBusinessEnglishDepartment
SchoolofInternationalStudies(SIS)
UniversityofInternationalBusiness&Economics(UIBE)
Contactmethods:64494260(O)726452896@
OfficeHour:Onceaweek,Wednesdayafternoon1:00?3:00pm
Office:1333,1425ChengxinBuilding
CourseNumber:ENG162-0?15
CourseType:CompulsoryforEnglishmajor;selectivefornon-Englishmajor
StudentsCovered:sophomorejuniorandseniorundergraduatestudents
Credits:3credits
TeacherNames:劉麗、唐健、單凌云、張紅、徐凡、馮捷蘊、熊莉萍、張靜等
TeachingMethodology:listening,videowatch,varietiesoflisteningcomprehension
exercises(dictation,fill-inblanks,T&F,matching,Q&A,tablecompletionetc),
varietiesoforalactivities(mimic,discussion,debate,pairandgroupwork,role-play,
dramaetc.)
Textbook
江春主編,高級商務(wù)英語聽說(第二版),AdvancedBusinessEnglish―Listening
andSpeakingCourse,2010年10月對外經(jīng)濟貿(mào)易出版社
CourseGrading
Dailyclassroomattendanceandbehavior(20%)
(Teacherswillgivestudentsquizzesinclassonceoreveryotherweektoaccountfor
this20%)
Mid-termteamoralpresentation(30%).Topicsaretobechosenfromtextbook.
Finalin-classclose-booklisteningexam(50%)
CourseDescription
AdvancedListeningandSpeakinginBusinessEnglishcourseisaselectivelanguage
courseopentoalltheundergraduates.Conductedinmultimediaclassroomandtaught
inEnglish,itcombinesEnglishlanguageskilltrainingwithbusinessknowledgeof
variousfields.Thecoursecovers18unitsofbusiness-relatedtopicsandfocuseson
helpingstudentsimprovetheiroverallEnglishlisteningandspeakingproficiency.
Studentsshouldgothroughaseriesoftrainingproceduresonthefollowingaspects:
Listeningtobusinessnewsandnewsreports,specialcoverageandinterviews;doing
comprehensionexercisesinclassrelatedtotheirlisteningmaterials;gettingfamiliar
withtherelevantbusinessterminologyandlearningtoexpresstheirideasaccurately
andsmoothlywithbusinessterminologiesandfinallyparticipatinginclassactivities
(conversation,simulation,presentation,teamdiscussion,etc.).Theobjectivesofthe
courseare:1)Toupgradeandreinforcestudents9listeningandspeakingcompetence
throughvarietiesofin-classactivitiessuchasdictation,note-taking,summarizing,
andmimicking.2)Torefreshandlearnthebasicknowledgeoninternationaltrade,
economics,financeandmanagement.3)Toenhancetheirabilitytoacquire
informationofthelatestdevelopmentofbusinessandlearntomakequalityanalysis
andcommentsonthecurrenteconomicaffairsorally.4)Toempowerstudents9
communicativecompetencetomakelogical,criticalandexpressivespeechesand
analysis.
ReferenceBooks
(1)諸葛霖江春2012年9月《外貿(mào)英語對話》(第四版)對外經(jīng)濟貿(mào)易大學出版社
(2)陳小全著:2005年l“ed.《高級商務(wù)英語實況聽說》,對外經(jīng)濟貿(mào)易大學出版社
(3)歐陽旭東,高春麗,尹少紅。2000年9月《最新商務(wù)英語實況聽力》外文出版社
(4)JeremyComfort,OxfordBusinessEnglishSkills(ChinaEdition)一Effectivetelephoning,
socializing,meeting,negotiatingandpresenting牛津商務(wù)英語教程系列牛津大學出版社復旦
大學出版社
(5)LanWood,CatrinLloyd-Jones,andAnneWilliams,2002年P(guān)ASSCambridgeBEC1,2,3新
編劍橋商務(wù)英語(高級)經(jīng)濟科學出版社
⑹LeoJohns,2004年P(guān)ASSCambridgeBEC3新編劍橋商務(wù)英語(高級)郵電出版社
⑺Z.Arodo,R.Bardgett,J.Clemence,K.Dameron.D.L.Smith.2000年5月商務(wù)管理聽力教
程ManagementEnglishListening清華大學出版社PrenticeHall
(8)王正元,2002年6月.WT0國際商務(wù)英語系列教程ASeriesofEnglishCoursesfor
InternationalBusiness(WTO)—經(jīng)貿(mào)英語、金融英語、商務(wù)合作英語、商務(wù)實用英語、商務(wù)管
理英語、旅游休閑英語知識出版社
(9)卜玉坤,2000年8月大學專業(yè)英語Subject-relatedEnglish一EnglishforEconomics
andEnglishforManagement外語教學與研究出版社
(10)對外經(jīng)貿(mào)大學英語系教材編寫組,2010年1月商務(wù)英語入門IntoBusinessWith
English(3,4)對外經(jīng)濟貿(mào)易大學出版社
TeachingObjectives
1.Studentsshouldbeabletolearnandusebusinessterminologies一thenewwords
andexpressionsappearedbeforethelisteningmaterialsofPartA,PartB,andPart
C.andturnthesewordsintotheiractivevocabulary.
2.Studentsshouldlistentoavarietyoflisteningmaterialssuchasbusinessnews,
lectures,interviews,talkshows,andreportsandlearntomasterthefivebasic
listeningskills:skimming(gistandmainidea),scanning(specificinformation);
guessingthenewwordsfromthelisteningcontext;infening(listenforimplied
meaninghiddeninthecontext);short-termorworkingmemory.
3.Studentsshouldtakelisteningasbrainstorminginputandideasandlearntouse
theseideastopracticetheirpublicspeakingability,i.e.theyshouldbeabletotalk
abouttherelevantbusinessissuesinfivelevelsofexpressivespeakingmanner:
fluency,accuracy,good-organization,appropriatenessandconfidentdelivery.
4.Throughoutthewholesemesterstudentsshouldimprovetheirshort-termand
long-termmemorybydoingactivelistening:whichmeanstheyshouldconstantly
analyze,predict,induce,deduce,generalizeandsummarizethepassagebydoing
varietyofactivitiessuchasdictationandmemorizationexercises.Itisevidentthat
agoodmemorycanhelpstudentsimprovetheirlisteningcomprehension
performances.
5.Finallystudentsshouldformagoodhabitoffollowingworldbusinessnewsby
watchingorlisteningtoBBC,CNN,ChinaRadioInternationalandmanyother
newsprogramsavailableontheNet.
TeachingSchedule
Week1
第一課全球化趨勢
UnitOneGlobalizationTrend
【教學目的和要求】
TeachingObjectives:
1.Inthisunitstudentswilllearnwordsandexpressionsrelatedtoglobalizationtrend
andWTO.
2.Studentswillbeabletodebateorargueeitherinfavorof(tobeaproponent)or
against(tobeanopponent)globalizationorWTO.
【教學時間】
Timeallocation
Thisunitwillneed3classhours,2hoursforlisteningandstudyingthecontentof
thetextandtherestfbrdiscussionanddebate.
【主要內(nèi)容】
BackgroundReading
WTOAgreestoaNewRoundofTradeTalks
Loose-leafselectivelistening
PartABusinessNews
Exercise1,2
PartBWhoBenefitsfromGlobalization
Exercise1,2
PartCG20LeadersPromiseMeasurestoFightGlobalRecession
Exercise1,2
Actingout
1.Interview:StudentsshouldmimictheinterviewinPartB.OnewillbetheCCTV
hostandtheotherwillbeIMFrepresentative.Askquestionsbelow:
---Whatis"globalization"afterall?
-Butwhyarepeoplesoworriedaboutglobalization?
Ifpoorcountriesdonothavethecorrectpoliciestheycanneitherenjoythemarket
efficiencynorbenefitfromthemarketopportunities,isthatright?
---Canyougivespecificexamplestoillustrateinwhatwaypoorcountrieshavenot
fullybenefitedfromglobalization?
---Howcandevelopingcountriescatchupmorequicklyintheprocessof
globalization?
2.Groupwork:Studentsshouldformintogroupsoffourandmakeapresentationon
oneoftheWTOissues.
一AbriefintroductiononGATTandWTO.
―EightroundoftalksinGATTandWTO.
---ThehistoricaleffortsofChina'saccessionintoWTO.
-OpportunitiesandchallengesbroughtaboutbyChina'sentryintoWTO.
Week2
第二課國際貿(mào)易熱點問題
Unit2HotIssuesinInternationalTrade
【教學目的和要求】
TeachingObjectives:
1.Inthisunitstudentswilllearnwordsandexpressionsrelatedtointernationaltrade.
2.Studentswillbeabletotalkaboutthehotissuesrelatedtointernationaltradesuch
astradefrictionsandSino-USrelations,tradesurplusanddeficit,tradebarriers,
andtradedisputes.
【教學時間】
Timeallocation
Thisunitwillneed3classhours,2hoursforlisteningandstudyingthecontentof
thetextandtherestfordiscussionandpractice.
【主要內(nèi)容】
BackgroundReading
WhatisInternationalTrade?
Loose-leafselectivelistening
PartABusinessNews
Exercise1,2
PartBCentralBankGovernoronRMBExchangeRate
Exercise1,2
PartCTheFutureofFairTrade
Exercise1,2
Actingout
1.Mr.HorstKohler,managingdirectoroftheInternationalMonetaryFund(IMF)and
Mr.JohnSnow,treasurysecretaryoftheUnitedStatesraisedtwohotissuesrelated
toChina'sinternationaltradeduringtheirrecentvisitstoChina.Theyimplicitly
expressedtheopinionthatChina'sgovernmentmanipulatedRMBexchangerate
regime,asaresult,accumulatedhugeforeignreserves.Ifyouwerethecentralbank
governor,howwouldyourespondtothisassertion?
2.Dividestudentsintotwolargegroupsandmakeadebateon“Fairtraderatherthan
freetradewillbenefitallthecountriesintheworld”
—Whatisfairtrade?
---Whatisfreetrade?
-Debaterevolvingaroundthebenefitsoffairtradeandfreetrade
一Yourowncriticalopinion
Week3
第三課解讀經(jīng)濟
Unit3MakingEconomicSense
【教學目的和要求】
TeachingObjectives
1.Studentswilllearnwordsandexpressionsrelatedtovariouseconomicindicators
andeconomiccrisis.
2.Studentswillbeabletouseeconomicindicatorstotalkabouteconomicsituations
andworldeconomic/financialcrisis.
【教學時間】
Timeallocation
Thisunitwillneed3classhours,2hoursforlisteningandstudyingthecontentof
thetextandtherestfordiscussionandpractice.
【主要內(nèi)容】
BackgroundReading
Greenspan9sRecord:AnActivistUnafraidtoDepartfromtheRules
Loose-leafselectivelistening
PartABusinessNews
Exercise1,2
PartBBusinessReportsinFaceoftheWorstFinancialCrisis
Exercise1,2
PartCHowtoBeExuberantandRational
Exercise1,2
Actingout
1.Groupwork:Studentsineachgroupshoulddecideononewell-knowneconomist
andmakearesearchonbothhis/hercontributiontotheeconomictheoryandthe
lifestoryorpersonalitytraitsofhim/her.
2.StudentscouldmimicPartB.Collectkeyeconomicindicatorsandeventsrelated
totheworldwideeconomiccrisisignitedbytheUSsub-primemortgagecrisis.
Useeconomicterminologiestoexplainwhatwentseriouslywronginthiscrisis?
Week4
第四課消費者行為
Unit4ConsumerBehavior
【教學目的和要求】
TeachingObjectives:
1.Studentsshouldlearnvocabularyandbasicconceptsrelatedtomarketingand
consumerbehavior.
2.Studentswillbeabletotalkaboutdifferentconsumerbehaviorandmarketing
practices.
【教學時間】
Timeallocation
Thisunitwillneed3classhours,2hoursforlisteningandstudyingthecontentof
thetextandtherestfordiscussionandpractice.
【主要內(nèi)容】
BackgroundReading
WhatisConsumerBehavior?
Loose-leafselectivelistening
PartABusinessNews
Exercise1,2
PartBGlobalSlumpCastsaPalloverConsumers
Exercise1,2
PartCLifestyleChange-FitnessandHealth
Exercise1,2
Actingout
1.Discussion:FollowingPartC"LifestyleChange-FitnessandHealth”,makea
studyonthechangesoftheChinesepeople'svaluesandattitudestowardlifein
thepastdecadeandthenconductagroupdiscussiononhowthesechangeshave
affectedpeople'sconsumptionpatterns.
2.Debate:Facedwithhecticlifeandheavypressuremanypeopleignoretheirhealth
forwealth.Pleasedebate:Healthorwealth,whichismoreimportant?
Week5
第五課品牌資產(chǎn)和全球品牌
Unit5BrandEquityandGlobalBrands
【教學目的和要求】
TeachingObjectives:
1.Studentswilllearnwordsandexpressionsrelatedtobranding.
2.Studentswillbeabletotalkaboutthehistoricaldevelopmentandthecurrent
situationofglobalbrands.
【教學時間】
Timeallocation
Thisunitwillneed3classhours,2hoursforlisteningandstudyingthecontentof
thetextandtherestfordiscussionandpractice.
【主要內(nèi)容】
BackgroundReading
BrandEquity
Loose-leafselectivelistening
PartABusinessNews
Exercise1,2
PartBWal-MartLearnsaBrandingLesson
Exercise1,2
PartCZTESilentMode
Exercise1,2
Actingout
1.Pairwork:Askstudentstoformintopairs,anddebateononeofthefollowing
topics,oneisagainstitandtheotherisinfavorofit.
1)Marketingmanagementisaboutbrandmanagement.
2)Chineselocalconsumerspreferforeign-brandedproductstodomesticones.
3)AtrueriseofChinamustbeaccompaniedbytheemergenceofmany
world-leadingbrandnamesofChina.
2.Groupwork:Askstudentstoformintogroupstomakeapresentationonthe
historicaldevelopmentandprogressofoneoftheworld-leadingbrandnamessuch
asCocaCola,P&G,Sony,andStarbuck.
Week6
第六課廣告訴求一形象和性格
【教學目的和要求】
TeachingObjectives:
1.Studentswilllearnwordsandexpressionsrelatedtoadvertising.
2.Studentswillbeabletodiscussdifferenttypesofadvertisingappealsandthe
importanceofimageandpersonalitytoaproduct.
【教學時間】
Timeallocation
Thisunitwillneed3classhours,2hoursforlisteningandstudyingthecontentof
thetextandtherestfordiscussionandpractice.
【主要內(nèi)容】
BackgroundReading
WhatisAdvertising?
Loose-leafselectivelistening
PartABusinessNews
Exercise1,2
PartBWhatShouldYouSpendonAdvertising
Exercise1,2
PartCAdvertisingTechniquesintheMovie"SpiderMan”
Exercise1,2
Actingout
1.PairWork:Askstudentstodiscussthefollowingtopicsrelatedtoadvertising.
■—Inwhatwayisyourshoppingbehavioraffectedbytheadvertisementyousee?
---Canyoudescribeoneofyourfavoritefeel-goodadsonprint,broadcastorTV?
Whatmediaformdoyousuggestyourbosstoputtheadsofyourcompany?
--Everyonehashisorherownopiniononwhatmakesadvertisementseffectiveor
ineffective.Whatisyouropiniononthisissue?
2.Groupwork:Askstudentstoformintogroupsof4andmakeabriefpresentation
onhowtodesignaTVcommercialforanewlylaunchedelectriccarbyVW.Think
aboutyour
-Targetcustomers
-Graphic/visualsettingandmusic
---Advertisingappeal
—Copyandmessage
Week7
第七課管理大師
【教學目的和要求】
TeachingObjectives:
1.Studentswilllearndifferentmanagementapproaches.
2.Studentswillbeabletotalkaboutthekeyqualitiesandpersonalitiesofgreat
leaders.
【教學時間】
Timeallocation
Thisunitwillneed3classhours,2hoursforlisteningandstudyingthecontentof
thetextandtherestfordiscussionandpractice.
【主要內(nèi)容】
BackgroundReading
JackWelch
Loose-leafselectivelistening
PartABusinessNews
Exercise1,2
PartBTwoGreatCorporateLeadersofthe20thCentury-JackWelchand
Ballmer
Exercise1,2
PartCManagementGurusSayJudgmentIstheDNAofLeadership
Exercise1,2
Actingout
1.Researchwork:TrytofindoutfromInternetoneortwogreatleadersofChinese
companiessuchasMaYunofAorRenZhengfeiofHuawei
Telecommunicationsandcommentonthekeyqualitiesfortheirsuccess.
2.Interviews:
---SupposeyouareinterviewingthebookwriterofHowJackWelchRunsGE,by
JohnA.Byrne.PleaserefertothebackgroundreadingandPartBandaskJohn
Byrneatleast5questionsrelatedtoJackWelch.
--SupposeyouareinterviewingthebookwriterofJudgment:HowWinningLeaders
MakeGreatCallsbyTichyandBennis.PleaserefertoPartCandaskTichyand
Bennisatleast5questionsrelatedto“goodorbadjudgmentcalls”.
Week8
第八課激勵員工
Unit8MotivatingEmployees
【教學目的和要求】
TeachingObjectives:
1.Studentswilllearnmotivationalprocessandunderstandrewardasamotivator.
2.Studentswillbeabletoarguefororagainst"money“asnumberonemotivator”
anddiscussmotivationaltechniquesandthedifficultiestoputthemintopractice.
【教學時間】
Timeallocation
Thisunitwillneed3classhours,2hoursforlisteningandstudyingthecontentof
thetextandtherestfordiscussionandpractice.
【主要內(nèi)容】
BackgroundReading
TheMotivationalProcess
Loose-leafselectivelistening
PartABusinessNews
Exercise1,2
PartBDoesMoneyMotivate?
Exercise1,2
PartCMeetingtheCompany'sMotivationalChallenge
Exercise1,2
Actingout
1.Debate:Conductadebateon"moneyasmotivator”.Onesidesupportsthe
statement“Moneymotivates;"theothersideholdsthatnon-monetaryfactorsare
moreimportantinmotivatingemployees.
2.Interview:Holdinterviewswithatleastfivestudentsintheclassroomandaskthem
toprioritizethe8motivationaltechniqueslistedbyLarryGillaccordingtotheir
relativeimportanceandexplainthereasonsfbrtheirchoice.Reporttheresultsbackto
yourclassmates.
Week9
第九課招聘和業(yè)績評估
Unit9RecruitmentandPerformanceAppraisal
【教學目的和要求】
TeachingObjectives:
1.Studentswilllearnwordsandexpressionsrelatedtohumanresourcesmanagement,such
asrecruiting,employeeappraisalandthefunctionofjobhunters.
2.Studentswillbeabletolearntoactefficientlyinjobinterviewandunderstandthe
effectivewayinperformanceevaluation.
【教學時間】
Timeallocation
Thisunitwillneed3classhours,2hoursforlisteningandstudyingthecontentof
thetextandtherestfordiscussionandpractice.
【主要內(nèi)容】
BackgroundReading
AStory
Loose-leafselectivelistening
PartABusinessNews
Exercise1,2
PartBAJobInterviewNeedNotBeaBattleofWills
Exercise1,2
PartCEffectivePerformanceAppraisal:TipsfromtheMSPB
Exercise1,2
Actingout
1.Simulation:AskstudentstomimictheinterviewinPartB.OnewillbetheHR
managerandtheotherwillbethecandidateforaninterview.Askquestionsbelow:
---Whatarethepossiblestepsforacandidateinpreparingajobinterview?
---Howtoproperlydressyourselfforajobinterview?
---Howtoestablishaneffectivecommunicationbetweenyouandtheinterviewer
duringaninterview?
---Doesacandidateneedtodemonstratecertainpersonalandprofessionalqualities
duringaninterview?
-Whatshouldacandidatesaytoendaconversation?
-Whatarethosequestionsthatacandidateshouldtrytoavoidatajobinterview?
Week10
第十課金融世界
Unit10FinancialWorld
【教學目的和要求】
TeachingObjectives:
1.Studentswilllearnwordsandexpressionsrelatedtofinancialworld.
2.Studentswillbeabletotalkabouttheirunderstandingsofthefinancialworld.
【教學時間】
Timeallocation
Thisunitwillneed3classhours,2hoursforlisteningandstudyingthecontentof
thetextandtherestfbrdiscussionandpractice.
【主要內(nèi)容】
BackgroundReading
CreditandCredibility
Loose-leafselectivelistening
PartABusinessNews
Exercise1,2
PartBWhatCausedFinancialCrisis
Exercise1,2
PartCChinaGoldRushHidesDifferentStrategies
Exercise1,2
Actingout
1.Simulation:Supposeyouwereachiefeconomistinasecurityorinvestment
company,youwereinvitedbyCCTV9EconomicForumtotalkabouttheensuing
dramaofthepresentworldeconomiccrisisandtheirdeepreasonsbehind.Prepare
sometheoreticalreasonsthatyoubelievewillcauseeconomiccrisisandreasons
inparticularforthisfinancialcrisis.YoucancomparethisonewiththeGreat
Depressionof1929.
2.Researchwork:Asastudentmajoredinfinance,youhavedonesomeresearchon
Chinesebanksandbankingsystem,whatproblemshaveyouidentifiedandwhat
suggestionscanyougive?
Week11
第十一課理性投資
Unit11MakingInvestmentRationally
【教學目的和要求】
TeachingObjectives:
1.Studentswilllearnwordsandexpressionsrelatedtoinvestment;
2.Studentswillbeabletodiscusstheadvantagesanddisadvantagesofvarious
investmenttools.
【教學時間】
Timeallocation
Thisunitwillneed3classhours,2hoursforlisteningandstudyingthecontentof
thetextandtherestfordiscussionandpractice.
【主要內(nèi)容】
BackgroundReading
NewYorkStockExchange
Loose-leafselectivelistening
PartABusinessNews
Exercise1,2
PartBTheCommoditiesGusher
Exercise1,2
PartCEdwardLampert-OneoftheExtraordinaryInvestorsofOurAge
Exercise1,2
Actingout
1.Researchwork:Studentswilldoaresearchon:1)thebasiclistingrequirementsin
NYSEorChina'sShanghaiStockExchange.2)themajordifferencesbetween
NYSEandNASDAQandreporttothewholeclass.
2.ClassDiscussion:DoyouordoyourparentinvestinChina'sstockmarket?What
strategiesdoyouuse(Doyouinvestbyyourselfordoyoubuymutualfund?Do
youdovalueinvestment-holdthestockforalongtimeordoyoulookfor
short-termprofit?)Whataretheperformancessofar?HowdoyoulookatChinese
stockmarketanditsfuturedevelopment?
Week12
第十二課商業(yè)法律前沿動態(tài)
Unit12OntheBusinessLegalFront
【教學目的和要求】
TeachingObjectives:
1.Studentswilllearnwordsandexpressionsrelatedtobusinesslaw.
2.Studentswillbeabletotalkaboutissuesrelatedtobusinesslaws.
【教學時間】
Timeallocation
Thisunitwillneed3classhours,2hoursforlisteningandstudyingthecontentof
thetextandtherestfordiscussionandpractice.
【主要內(nèi)容】
BackgroundReading
EmployeesReadyforClass-actionLawsuitagainstEA
Loose-leafselectivelistening
PartABusinessNews
Exercise1,2
PartBSarbanes-OxleyOutlays
Exercise1,2
PartCLegalTacticsforHostileMergers
Exercise1,2
Actingout
1.Researchwork:Studentsshouldsearchforsomeclassactionsuits(集體訴訟案),
whichinvolvedlitigationanddamagerulingfromthecourtandreportthemtothe
class.
2.AskstudentstodiscussthedifferencesbetweenChinesecompanies9lawsuitsand
westerncompanies9lawsuits.
Week13
第十三課有效溝通一語言文化
Unit13EffectiveCommunication—LanguageandCulture
【教學目的和要求】
TeachingObjectives:
1.Studentswillbeabletoillustratethecloserelationshipbetweenlanguageand
culture.
2.Studentswilllearnhowtoincreaseculturalawarenessinlanguagelearningand
interculturalcommunication..
【教學時間】
Timeallocation
Thisunitwillneed3classhours,2hoursforlisteningandstudyingthecontentof
thetextandtherestfordiscussionandpractice.
【主要內(nèi)容】
BackgroundReading
TheRelationshipbetweenLanguageandCulture
Loose-leafselectivelistening
PartABusinessNews
Exercise1,2
PartBWhatisCultureLike?
Exercise1,2
PartCCulture-loadedIdioms
Exercise1,2
Actingout
1.Pairwork:Studentsshouldconductaninterview.OnewillbetheCCTVhostand
theotherwillbetheCEOofaSino-U.S.jointventureinChina.
2.Groupwork:Studentsshouldgeneratetheirownlistofculture-loadedidiomsfrom
ChineseorEnglishlanguages.Reflectonwhatmeaningstheyholdofthesewords
andhowtheirmeaningsmightdifferfromthoseheldbypeopleofothercultural
groups.
Week14
第十四課文化差異一禮儀禁忌
Unit14CulturalDifferences-MannersandTaboos
【教學目的和要求】
TeachingObjectives:
1.Studentswillunderstandtheimportanceofappropriateetiquetteandprotocolin
interculturalbusinesscommunication.
2.Studentsleai*ntoidentifyculturaldifferencesininitiatingbusinesscontacts,in
socialentertainmentandgift-givingpractices,etc..
【教學時間】
Timeallocation
Thisunitwillneed3classhours,2hoursforlisteningandstudyingthecontentof
thetextandtherestfordiscussionandpractice.
【主要內(nèi)容】
BackgroundReading
AppropriateProtocolinInterculturalBusinessCommunication
Loose-leafselectivelistening
PartAInterculturalBusinessMiscommunication
Exercise1,2
PartBProtocolsofhandshakingandGift-giving
Exercise1,2
PartCHalPsHigh-andLow-ContextOrientation
Exercise1,2
Actingout
1.Researchwork:Pleaseassignonetopicforeachgrouptosearchandthenmakea
reportbacktothewholeclass.
1)Officeprotocol:phone-call,welcomeandfarewell,smoking,dressing.
2)Meetingprotocol:howtoholdsuccessfulmeetings.
3)Gift-givingprotocol:choiceofgiftsindifferentcultures.
4)Greetingprotocol:differentgreetingmannersindifferentcultures.
2.Groupwork:Workingroupsofthreeandanalyzethefollowingcasebyusing
Hall'stheory.Thenrole-playthisscenario.(OneactsasthefemaleChinese
neurologist,oneactsastheCanadiantherapist,andthelastoneactsasthepatient).
AfemaleneurologistfromBeijingwasworkingonaresearchprojectina
Torontohospital.ShesharedasmallofficewithayoungCanadianmalefromalarge
family,wholovedpeanutbutter.Hewassofondofpeanutbutterthathekeptajarin
theoffice.Onedayhecameintotheofficeandexclaimed,“Whotookmypeanut
butter?"(ThiswasnotclearlyencodedeventhoughhisCanadiancultureis
lower-contextthanhigher-context.Hereallymeant,“Whereismypeanutbutter?I
can'tfindit.")ButtheChinesewomanimmediatelyfeltaccused.Afterall,therewere
onlytwoofthemintheoffice.
Shewasdeeplydistressed,butduetoherlearnedculturalbehaviorofnever
showingangerinpublic,shesaidnothing.Laterthatdayshewasworkinginaroom
wheretheCanadian,aphysiotherapist,wastreatingapatientwhosufferedparalysis
ofhislegsandarmsfromamotorcycleaccident.Thetherapistmovedoneofthe
patient'slegsinawaythatcausedhimpain.
“Ouch!”hecried.
“Oh,Ididn'tdothat,^^saidtheCanadian."Itwasthatdoctoroverthere,"andhe
pointedtotheChinesewoman.
“Howcouldshehavedoneitsinceshe'sontheothersideoftheroom?^^the
patientpointedout.
“Ah,shehasthreehands/9thetherapistreplied.
AtthesewordstheChinesedoctorbecameevenmoreupset.Shewasso
disturbedthatshebehavedinawayuncharacteristicofherculture.Shewaiteduntil
thepatienthadgone,andthensaidtothetherapist,"Tmveryupsetbywhatyousaid.”
TheCanadianwastakenaback.uWhathadIsaid?'"'YousaidIhadthreehands/9the
doctorfinallychoked."YouthinkItookthepeanutbutter,^^
Whatwasgoingoninthisexchange?Thetherapistwasmakingajokethat
operatedontwolevelswhenhesaidthedoctorhad"threehands."Hewasn'tserious,
ofcourse,andexpectedthepatienttobeamusedathisfancifulexplanationforhis
pain:thatthedoctorontheothersideoftheroomcouldhavereachedanimaginary
thirdhandouttotouchhim.
TheChinesewomancamefromaculturewherethequestion“Whodidthis?”
meanss
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