Cultural Diversity in the Workplace在工作場所的文化多樣性

CULTURALDIVERSITYINTHEWORKPLACEDefinitionofCultureCulturereferstothecumulativedepositofknowledge,experience,beliefs,values,attitudesandreligionbyagroupofpeoplegenerallywithoutthinkingaboutthem.PhilosophyConsiderculturalcompetenceapriority.Cultureisdynamic,thereforeculturalcompetencemustbeanon-goingprocess.Culturalcompetenceistheeffectiveuseofsocialandinterpersonalknowledgeandskillsthatdemonstratesunderstandingandappreciationofindividualandgroupdifferencesandsimilarities.

CulturalDiversityintheWorkplace

Culturaldiversityintheworkplaceprovidesstrength.Italsochallengesindividualstorespondtotheirdiverseworkenvironmenteffectively.“Valuing”individualandgroupculturaldifferencesiscriticaltoachievingtheorganizationalgoals.CulturalAwarenessKnowyour

ownculturalbackground.Recognizeyourownstereotypesandbiases.Gainknowledgeofculturalhistoryandheritage.Beawareofother’sperceptions.Recognizeeffectsof-ismontheothers.TeachingToleranceToleranceisdefinedas“recognitionofandrespectfortheopinions,practicesorbehaviorofothers.”Remember...Peoplelongtobecelebrated,nottolerated!

FormingaTeamTherearethreeimportantcharacteristicsofteams:size,diversityandinterdependence.Teamsdiverseinskillsetsandknowledgelevels,aswellasethnicityandculture,performbetterthanthosewithidenticalskillssets.Diversityactuallydecreasesteamconflictsandenhancescreativity.AREYOUPARTOFTHETEAM?ABMHC’sCulturalDiversityCommitteeSupports

SCDMH’sFocusToteachemployeescommunicationandconflictresolutiontechniquestobeusedintheframeworkofworkingwithaculturallydiversepopulationwhosemembersmaysolveproblemsinverydifferentways.

ABMHC’sCulturalDiversityCommitteeSupports

SCDMH’sMissionTosupporttheRecoverymissionthroughthecontinualdevelopmentofaculturallyaware,culturallyknowledgeable,andculturallyskilledworkforce.CulturalDiversityActivities

MulticulturalCalendars(culturalinformationdividedbythemonth,holidayandcountry)ReadingsQuizzesFactsheetsOthertoolsthatfosterdialogueandquestionswithintheorganizationWhyareActivitiesImportant?Theyhelpcliniciansreachclientswhomaybenefitfromamorehands-onorpracticallearningexperience.Theyencourageclientstobecomeactivelyinvolvedinthetherapeuticprocesswithoutbias,ratherthanbeingpassiverecipients.HAVEAHANDINDIVERSITY

FOURSTEPSTO

CULTURALDIVERSITYSUCCESS

I.LeadershipDriven

Createandmaintainculturallyandlinguisticallycompetentservicesbysupporting:Multiculturalismembeddedintoallorganizationalunits.Continuedeffortstorecruit,retainanddevelopaculturallydiverseworkforce.

II.StaffOriented Supportculturalcompetencyofthestaff.

III.ClientOriented Tosupportandpromotetheinvolvementofclients,families andadvocacygroupsinthe planninganddevelopmentofcare.IV.InformationDriven

Tosupportmonitoringanddisseminationof

thelevelofculturalawareness,knowledgeandskills

LifeWithoutDiversity Closeyoureyesandimaginethateveryoneintheroomisthesame.Exactlythesame!Samehair,eyecolor,height,weight,gender,race,language.Everyonedressesthesameandsoundsthesame. Nowopenyoureyes,looktoyourleftandyour right.Whatdoyousee?ONEMIND,ONERACEDOYOURHOMEWORKLearnaboutothercultures.Knowrespectfulbehavior.Identifyaculturalguide.Gainentryintothecommunity.ConclusionLearningaboutandacceptingdiversitycanimproveyourinterpersonaleffectivenessandincreaseyourpersonalandprofessionalopportunities.CulturalDiversityintheWorkplaceResource:http://www.state.sc.us/dmh/m