郵件禮儀可編輯

EmailEtiquette2023最新整理收集do

somethingSubjects郵件標(biāo)題首先，郵件必須有標(biāo)題如果沒有郵件標(biāo)題，可能會被認為是病毒，或者不被重視Subjectcontents

郵件標(biāo)題內(nèi)容Keepthesubjectshort,clear,andspecificAvoidsuchheadingsas：GoodNews,‘Hello’,‘MessagefromMary’Thesubjectmaycontainthepurposeorcontentofyouremail.Example:王娟的個人簡歷ProposalonStaffTrainingEnglishReadingClassAssignment…Greetings稱呼、招呼1.Startthemessagewithagreeting:E.g.Dear+Mr./Dr./Prof.+Smithson,DearMs.Stringer,DearMs.OUYANGDear:helpcreateafriendlytoneMr/Ms:helpcreateaformalandbusiness-liketone-如果是第一次聯(lián)絡(luò)、不熟悉、長輩或者是不確定，保險起見請用lastname.-等來往較頻繁的時可以用firstname，但如果是professor等長輩不能用其firstname,除非對方允許或要求。但都不用全名。-在正式場合，名字前要加：Mr.或Ms.如果是給公共郵箱發(fā)郵件，或不清楚reader身份時，用Hello就行。如admissions@,如果是群發(fā)的郵件，可用DearAll開頭。如果無法得知收信人的名字：

DearSir/MadamToWhomItMayConcernDearSirDearMadam2.必要時再次深化一下郵件開頭的禮貌程度：-Thankyoufor…../Myapologiesfor….Purpose

開門見山Startwithaclearindicationofwhatthemessageisaboutinthefirstparagraph.

（中西方人的邏輯思維不一樣，中國人喜歡在最后一句說重點，西方人都習(xí)慣先說觀點，后解釋。）Givefulldetailsinthefollowingparagraph(s).Makesurethatthefinalparagraphindicateswhatshouldhappennext.

Action

需要由對方做的工作Anyactionthatyouwantthereadertodoshouldbeclearlydescribed,usingpolitenessphrases：

'Couldyou...'+action'Iwouldbegratefulif...'.+action'Please...'.+action AttachmentsMakesurethatyouremembertoincludetheattachment(s).

別忘了加附件。最好寫郵件前先把附件貼上，省得寫的太激動了，最后忘了貼附件就點Send了。Makesurethefilenamedescribesthecontent

不要用未命名形式，如microsoftwordEg.Name-ID王瑩20110984Name+附件內(nèi)容王瑩的個人簡歷

……

Endings

郵件結(jié)尾Endthemessageinapoliteway.Alwaysthankthepersonforhis/hertimeandconsiderationattheendofthee-mail.Commonendingsare:

Thankyou,Sincerely,Thankyou,Bestregards,Thankyou,Bestwishes,Thankyou,Regards,Names

署名Includeyournameattheendofthemessage.ItismostannoyingtoreceiveanemailwhichdoesnotincludethenameandIDofthesender.Check檢查Checkforspellingandgrammaticalerrors可以把內(nèi)容copy到word里看看，因為很多郵箱都不帶拼寫檢測功能。Formal和Informal語氣對比Hello,

Thankyoufortakingthetimetoanswermyquestions.DearMr.Smith,Hi,Thanks,Hi,Tom/DearTom,寫郵件最重要的三個原則Bepolite,bepolite,andbepolite…!!!Donotwritethee-mailwhileyouareangry.Beclear,beconciseandbespecific!!Beshort!Eliminatealltheinformationthatisnotnecessary.Practice1Dear(name)Wouldyoupleasesentmedetailsofthenexthealthandsafetytrainingevent?I’mawarethatitisdueinthenearfuture.Regards(Name)Assistant

Manager2Dear(name)Thanksforremindingme.Thetrainingeventtakesplaceonthe3rdSeptemberfrom9-5intheconferencerooms.Pleaseinformalldepartmentmanagersandforwardtheattacheddocumentswhicharetobereadbeforetheevent.Thanks(name)ManagerAssistant3DearDepartmentManagers，Wouldyoupleasenotethatthenexthealthandsaftytrainingeventtakesplaceonthe3rdSeptemberfrom9-5intheconferencerooms.Asyouknowthisisalegalrequirement.Pleasealsofindattacheddocumentswhichyoushouldbefamiliarwithbeforetheevent.Thanksforyourcooperation.(name)AssistantDepartmentManagers4Dear(name)Thanksforinformingthemanagers.Unfortunately,thetrainingeventhasbeenpostponed.Thereasonisthetrainerisunavailable.Hehassuggestedthe23rdSeptember,socanyouletallmanagersknow?Sorryfortheinconvenience.(name)Managerassistant群發(fā)英文郵件Dearall,

PleasefindintheattachmenttheParticipationAssessmentCriteriacreatedbytheteamofspeakingclasses.

Interactionisveryimportantinspeakingclasses,so"participation"accountsfor10%ofthetotalscore.

Tomakeitclearhowweassessparticipationandhaveaunifiedcriteriaacross-theboard,weputtogetheranassessmentrubric.

I'msureallofusteachershaveasetofcriteriainmind,butit'salsoimportantforthestudentstounderstandwhatisconsideredfavorablebehaviorinclass.

Bylettingthemknowthesecriteria,theycanberemindedhowtheyaregraded.

Iknowthatotherclasseshavedifferentpercentagesforparticipation;thePPTfilealsoincludesli