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Buildingthe
next-genpharmalab
DIGITALLYCONNECTED,
ENVIRONMENTALLYSUSTAINABLE
#GetTheFutureYouWant
RESEARCHINSTI
TUTE
Executive
Summary
Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
:
Mostlabsareatthepilotorproof-of-concept(PoC)stageof
transformation
Themajorityoforganizationsarestillintheearlystagesof
transformation,withonlyonein10ofthosesurveyedhavingpartiallyorfullyscaledtheirefforts.Whenweassessed
themagainstthecriticaldimensionsoflabtransformationmaturity,only15%couldbecategorizedas“l(fā)eaders."Labscontinuetoconfrontchallengesindata,technology,people,andprocessesastheystrivefortransformation.
Leadersarealreadyreapingbenefits
Ourassessmentmodelshowsthatleaders,thatarestrong
onbothfoundations(includingtools,technologies,data,
architecture,andconnectivity)andenablers(includingvision,strategy,people,processes,culture,andskills)arereaping
benefitsatscale.Almosthalfarealreadyreducingtimeto
market,humanerror,late-stagefailures,andcostsasaresultoftheirefforts.
Investmentsinlabtransformationaresettoaccelerate
Acutting-edgelaboratoryenvironmentisatthecoreofaninnovativeandcompetitivepharmaorganizationandis
criticaltomeetindustrydemandforinnovativetherapies,reducedtimetomarket,increasedapprovalrates,reducedcosts,andregulatoryrequirements.Mostpharma
organizationsarerethinkingtheirapproachtolabstructureandoperationwithanemphasisonaccelerating
digitalization,leveragingAI,improvingprocesses,and
buildingtherightskillsandculture.Ourresearchrevealsthatlargerorganizationsplantoinvest6.5%oftheirrevenuein
labtransformationinitiativesby2025,upfrom4%today.
CapgeminiResearchInstitute2024
3
Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
Howtobuildanext-genlab
Basedonourresearchandexperience,webelievethefollowingarekeyconsiderations:
?Strategizeyourtransformationapproach:Assessthecurrentmaturityofyourlabsanddevelopaclearvision,roadmap,andKPIsfortransformation.
?Designafuture-readyarchitecture:Legacy
technologiesandinfrastructurearemajorbarriers
tolabtransformationfor90%oforganizations.
Prepareablueprintoflabreferencearchitecture,
tools,andtechnologiestoguideandhelpinachievingcontinuousimprovement.
?Buildintelligencethroughstrongdatafoundations:
FocusonFAIR(findable,accessible,interoperable,andreusable)dataprinciplestoeradicatedatasilos,enableglobalcollaboration,andincreaseefficiencyofwork
performedinlabs.
?AugmenthumanintelligencewithAI:Fromtargetidentificationduringdrugdiscoverytoautomatedin-processtestingforqualitycontrol,AIand
generativeAIwillplayasignificantroleinassistinglabsincriticalprocesses.
?Optimizeyourprocesses:Ensureefficientoperationalcontinuitythroughharmonized,automated,and
integratedprocessesandworkflows.
?Collaboratewiththeecosystem:Fostertherightcultureandmindsettostrengthencollaborationandfacilitateopeninnovationinnext-genlabs.Aninterconnectedecosystemofindustryplayerstoconnectdata,insights,platforms,andinstrumentshelpsacceleratedrugdiscoveryanddevelopment.
?Strengthentalentcapabilities:Virtuallyall(97%)oforganizationsinoursurveyfindhiringscientistswithamixofdomainaswellasdigital/dataexpertisea
challenge.Helpplugtheskillsgapbyhiring,upskilling,reskilling,andpartneringtocapitalizeonthe“l(fā)ab-as-a-service”model.
?Embedsustainabilityacrossproducts,processes,
andoperations:Adoptagreenchemistryapproachtoreducewaste,conserveenergy,andeliminateuseofhazardoussubstances.
CapgeminiResearchInstitute2024
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Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
Whoshouldread
thisreportandwhy?
Thisreport,packedwithactionable
recommendations,empowerspharmaandbiopharmaorganizationstobuildnext-gen,future-readylabs.
Itprimarilycaterstobusinessandtechnology
executivesacrossstrategy,innovation,R&D,pre-clinicaltrials,clinicaltrials,analyticalmethod
development(AMD),manufacturingprocess
development,regulatoryaffairs,pharmacovigilance,productsafety,pharmacology,quality,digital,data,analytics,andtechnologyfunctions.
Drawingonacomprehensivesurveyof702
seniorexecutives(fromR&D,quality,andprocessdevelopmentlabs)atlargepharmaandbiopharmaorganizationsexceeding$500millioninannual
revenue,thisreportprovidesatoolfor
organizationstoassesstheirmaturityoncritical
transformation“foundations”and“enablers”.
Beyondoutliningthe"why",thisreportalsodivesintothe"how"ofsuccessfullabtransformation,exploringpracticalstepsandconsiderations.Therecommendationsspanlabtransformationvisionanddesign,talentandstructure,partnerships
andmethodologies,technologies,and
architecture,andarecorroboratedbyin-depth
qualitativeinsightsfromover10industryleaders.
CapgeminiResearchInstitute2024
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Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
“Next-genlabswilldeploydigitaltechnologiessuchasautomation,predictiveanalytics,
andAIacrossthelifecycle.People,processes,tools,andtechnologieswillcometogethertoprovideaseamlessexperience”
JIGESHADHOLAKIA
AssociateDirector,AnalyticalMethod
Development,Bayer
CapgeminiResearchInstitute2024
Introduction
6
Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
Pharma1companiestodayfacearangeofissues,including
lowdrugapprovalrates,risingdrugdiscoverycosts,
pressuretoacceleratetimelines,ever-evolvingregulatory
requirements,andsupplychainuncertainties.Labs(including
R&Dlabs,qualitylabs,andprocessdevelopmentlabs)are
vitaltothe“molecule-to-medicine”valuechain.Byleveraging
digitalization,automation,robotics,andnext-generation
analytics–supportedbytherightsetofstrategies,processes,
people,culture,andpartners–future-readypharmalabs
willplayacriticalroleinaddressingtheseglobalhealth
challengeswithgreaterspeed,accuracy,andimpact.
Organizationsarelookingtocreatefuture-ready“next-gen”
labstodrivescientificbreakthroughs.However,asidefroma
fewhighperformers–whatwecall“l(fā)eaders”–ourresearch
showsthatlabtransformationprogressisgenerallypatchy.
So,whatisitabouttheseleadersthatallowsthemtocreate
moreagile,efficient,collaborative,flexible,andsustainable
labs?Andhowcanothersemulatethemtocreateandscale
next-genlabs?
Toanswerthesequestions,weconductedaglobalsurveyofmorethan700respondentswithinR&D,quality,andprocessdevelopmentlabsfrom235pharmaceutical(producing
chemicalorsmall-moleculedrugs)andbiotechnology
(producingbiologicsorlarge-moleculedrugs)organizationsacrosstheUS,UK,Switzerland,France,Germany,Japan,andIndia.
Wealsoconductedin-depthinterviewswithlifesciences
executivestocomplementthequantitativeinsights.Formoredetailsonthesurveysample,pleaserefertotheresearch
methodology.
CapgeminiResearchInstitute2024
Introduction
3
2
4
5
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Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
Basedonourresearch,thereportfocusesonthefollowingquestions:
1
Whatarethekeyforcesdrivinglabtransformationinitiativestoday?
Whatisthestateofcurrentandplannedinvestmentinlab
transformation
initiatives?
Whereare
organizations
nowintheirlab
transformation
journey?
Whatarethekey
data-,technology-,
people-,andprocess-relatedbarriersto
transformation?
Whoaretheleadersandwhatarethe
benefitstheyachieve?
6
Howdoyoubuild
anext-genlaband
whatcanwelearn
fromtheleadersin
thisfield?
CapgeminiResearchInstitute2024
。
Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
01
LABSPLAYAKEYROLEINTHE
“MOLECULE-TO-MEDICINE”
VALUECHAIN
CapgeminiResearchInstitute2024
9
Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
acceleratedtimelinesisdrivingchange
Pharmacompanies,onaverage,spend$2.8billionperdrugapproval.2Onlyaround12%ofdrugsenteringclinicaltrialsareultimatelyapproved.3MountingR&Dcosts,lowapprovalrates,andlead-timechallenges,aswellastheincreasing
complexityofnewgeneandcelltherapies,areforcingpharmaorganizationstorethinktheirapproach.
Asshowninfigure1,pressuretoreducetimetomarket
impacts77%ofpharmaorganizations.SylvainDemanze,
SeniorAnalyticalScientistatAstraZenecasays,“Typically,thedesignmaketestanalyze(DMTA)cyclecantakeanything
fromafewweeks,ifyouarelucky,toseveralmonthsper
integration.Withinadrugdiscoveryproject,youneedtogothroughthiscycle10,20or30times.…ifyoucangothroughthisiterationmorequickly,youcanprogressyourpipelineofprojectsquicker.”4Only48%oforganizationsfeelpreparedforthisacceleration.
While58%oforganizationssaynewtherapeuticplatforms(suchascellandgenetherapies5,etc.,)areakeytheme,only42%arepreparedforthistrend.NovoNordiskFoundationhasrecentlyinvested$136millioninthedevelopmentof
anewclinicalcelltherapymanufacturinghubinDenmark.Thehubincorporatesbothprocess-developmentlabsandamanufacturingbase.6
Thedemandfor
FIGURE1.
Theneedforfasterdrugdevelopment,digitalization,andashifttowardsinnovativetherapiesareimpactingpharmaorganizationsglobally
PERCENTAGEOFORGANIZATIONSAGREEINGTOTHESTATEMENTSBELOW
77%
48%
66%
Dataanddigitalization
37%
58%
42%
54%
Regulatorycompliance
35%
48%
37%
isakeythemeforwhichourorganizationisprepared
Source:CapgeminiNext-GenPharmaLabSurvey,October2023,N=235pharmaandbiopharmaorganizations,N=702respondentsfrompharmaandbiopharmalabs.
Newtherapeuticplatforms(suchascellandgenetherapies)
isatopthemeimpactingpharmaandbiopharmaorganizations
Pressuretoreducetimetomarket
Drivetoincreasee?ciency
CapgeminiResearchInstitute2024
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Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
Labecosystemscan
addressindustry
pressuresandemergingtrends
Pharmaorganizationsarerethinkingapproachestolab
structureandoperation,withanemphasisonaccelerating
digitalization.AstraZenecaisstronglyfocusedondigitizingitslabsthroughdata-drivenscience,artificialintelligence
(AI),digital-enabledlabworkflows,andconnectedlab
instruments.Forinstance,thecompanyisusingAItodeducethebestmoleculesacross70%oftheirsmallmolecule
chemistryprojects.7
FIGURE2.
Acceleratingtimelines,reducingcosts,improvingapprovalrates,andincreasingefficiencyarethetopdriversoflabtransformationinitiatives
PERCENTAGEOFORGANIZATIONSRANKINGTHEBELOWAMONGTOPDRIVERSFORLABTRANSFORMATIONINITIATIVES
Tocutdownthetimetomarket
Toreducethecostofdrugdiscovery,development,and
manufacturing
Toimprovesuccessrateofnewdrugdiscovery
Toenablecost-e?ectiveande?cientpharmacovigilance
Toenablefasterscaleupofthemanufacturingprocesses
Toaidinbetterregulatoryandauditcompliance
Toreducelate-stagefailures
Toenablebettercollaboration
Source:CapgeminiNext-GenPharmaLabSurvey,October2023,N=702respondentsfrompharmaandbiopharmalabs,N=235pharmaandbiopharmaorganizations.
92%
90%
87%
85%
83%
71%
76%
75%
CapgeminiResearchInstitute2024
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Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
Thetopdriversoflabtransformationcloselyalignwiththekeythemesimpactingtheindustry:
?Reducedtimetomarket:92%ofpharmaorganizationssurveyedrank“acceleratingtimetomarket”inthetopfivedriversforlabmodernization,digitalization,and
transformationinitiatives.Bycountry,96%ofpharma
organizationsheadquarteredinIndia,93%intheUS,and93%intheUKrankthisasatopdriver.
?Reducedcosts:Reducingcostsateverystageofthe
lifecycleisparamountfor90%oforganizationssurveyed(95%inSwitzerland).
?Improvedsuccessrates:87%ofsurveyedorganizations(96%intheUK,92%inFrance,and88%inJapan)
lookingtodigitalizationandtransformationtoimprovesuccessrates.
?Inaddition,83%aimtoscaleupmanufacturingfasterthroughlabtransformationinitiatives,especially
thosetargetedatimprovingtheefficiencyofprocessdevelopmentandqualitylabs.
Cenkündey,PhD,HeadofPharmaceuticalTechnical
DevelopmentDataandDigitalOrganizationatGenentech,anindependentsubsidiaryofRocheadds,“Thebenefits
ofdigitalizationincludeenablingseamlessdataand
informationflowacrossthedevelopmentvaluechainandintomanufacturing.Thisincreasesdevelopmentteams’productivitywhileadvancingthepipelineactivities.”8
CapgeminiResearchInstitute2024
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Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
Investmentsinlab
transformationaresettoaccelerate
Increasingly,aconnected,cutting-edgelabenvironment
isregardedasthecoreofaninnovativeandcompetitive
pharmaorganization.ArecentsurveyfromForrester
highlightsthat69%oflabheadsbelievetheywilllose
competitiveadvantageiftheyfailtoconnectandautomatetheirlabs.9
Ourresearchshowedthatnearly75%ofrespondentssay
theyhavebegunlabmodernizationandtheremaining
25%arestrategizingtheirapproach.Thesenumbersare
consistentacrossallthreetypesofpharmalabsinthesurvey(R&D,processdevelopment,andquality),underliningthe
universalnatureofthisimperativetotransform.
Onaverage,in2022organizationsspent2.7%ofrevenue
oninitiativesrelatedtomodernization,digitalization,and
transformationoftheirlabs.Theyplantospendnearly4.5%ofrevenueonthisby2025(seefigure3).Organizations
withrevenueof$500million–$1billiontypicallyspent
around1.8%inlabtransformationin2022,whereaslargerorganizations($10billion+revenue)spentaround3.7%.
FIGURE3.
Largeorganizationsplantoinvestnearly7%ofrevenueinlabtransformationinitiativesby2025
TOTALINVESTMENTINLABTRANSFORMATIONASA%OFORGANIZATIONALREVENUE
6.5%
5.4%
4.5%
4.1%
3.5%
2.7%
2.4%
1.8%
$5billion–lessthan
$10billion
20222025(E)
Source:CapgeminiNext-GenPharmaLabSurvey,October2023,N=702respondentsfrompharmaandbiopharmalabs,N=235pharmaandbiopharmaorganizations,N=35organizationsintherevenuerange$500million–lessthan$1billion,N=126
organizationsintherevenuerange$1billion–lessthan$5billion,N=28organizationsinrevenuerange$5billion–lessthan$10billion,N=46organizationwithrevenuemorethan$10billion.
$1billion–lessthan$5billion
$500million–
lessthan$1billion
Morethan$10billion
Overall
3.7%
2.8%
CapgeminiResearchInstitute2024
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Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
Nearlyhalf(48%)oforganizationsanticipatethattheywill
requiretwotofiveyearstotransformtheirlabs.Asignificantminority(17%)feeltheywillrequireatleastfiveyears,
whereas35%believetheycancompletetransformation
withinthenextcoupleofyears.
RocheisdevelopingtheIntegratedCoreLab,withcentralizedautomationthatwillincludeasingleuserinterfacethatcanruntheentiresystem.Theaimistoeliminatehumanerror
fromtaskswherehumaninteractionisnotrequired,improveefficiency,andreduceturnaroundtime.10
%
ofrevenueoflargeorganizationsisexpected
tobeinvestedinlabtransformationinitiatives
by2025
“DigitaltransformationledbyAIisakeycontributortoour
successandwillhopefullyhelpbringsolutionsfasterto
patients.”
NIVETHAPATERSON
HeadofScientificServicesfor
NorthAmerica,Sanofi
CapgeminiResearchInstitute2024
14
Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
02
MOSTORGANIZATIONSAREIN
THEEARLYSTAGESOFLAB
TRANSFORMATION
CapgeminiResearchInstitute2024
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Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
MostlabsareatpilotorPoCstage
Manyorganizationsareyettoadvancebeyondpilotsand
proof-of-concept(PoC)intheirlabtransformationjourneys,asfigure4shows.
SophieBailes,Director,DigitalTransformationAstraZenecasays,“Whenwetalkaboutdigitaltechnologies,it's10%
technologyand90%people…Ifyou'redoingasmallpilotorPoCwhereyoumaybehaveonelaboroneproject,how
doyouthenscalethat?That'spartoftheengagementpiece,changemanagementandthatpeer-to-peersupport.[By
usingthiscollaborationpiece]we'vemovedtonowhavingVRtechnologyinthelabforinstance.Youhavetodeliver
digitaltransformationthrougheverybody–notthroughourleaders,notthroughonegroup.”11
FIGURE4.
Only1in10organizationshavescaledtheirlabmodernization,digitalization,andtransformationinitiatives
FOROURLABSMODERNIZATIONANDDIGITALIZATIONINITIATIVES,WEHAVE:
2%
10%
11%
22%
39%
26%
25%
R&Dlabs
strategizedourapproachlaunchedearlyproof-of-conceptsimplementedpilots
partiallyscaledupfullyscaledup
Note:Numbersdonotaddto100percentduetoroundingoff
Source:CapgeminiNext-GenPharmaLabSurvey,October2023,N=702respondentsfrom235pharmaandbiopharmalabs,N=371respondentsassociatedwithR&Dlabs,N=311respondentsassociatedwithprocessdevelopmentlabs,N=309respondents
associatedwithqualitylabsinpharmaandbiopharmaorganizations.
ProcessdevelopmentlabsQualitylabs
10%
25%
40%
40%
26%
26%
CapgeminiResearchInstitute2024
16
Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
CURRENTTECHNOLOGY-,PROCESS-,ANDPEOPLE-RELATEDCHALLENGES
Pharmaandbiotechlabsareundermountingpressureto
increaseR&Dproductivity,reducecostsandtimetomarket,andbecomemoresustainablewhilealsodevelopingnew
andpromisingcures."Throughputandspeedarethekey
challengesinachievingthevisionforthelabofthefuture,”
notesJanetNikolovskifromJanetaConsultingGroup.As
labsstrivetomeetthesegoals,theymustaddressmultiplechallenges–fromheterogeneousunstructuredhigh-volumedata,tosiloedlabequipmentandprocesses,andashortageofskillsetssuchasdatamanagement,analytics,anAI.
Data-andtechnology-relatedchallenges
Dataisthefoundationforaccelerated,cost-efficient,and
high-qualitydrugdiscoveryanddevelopment.Inoursurvey,9outof10organizationsbelievethatdealingwithhuge
volumesofdataisoneoftheirbiggestchallenges.Withtheadoptionofnewcellandgenetherapies,andwithincreasinguseofmultiomicsanalysis12,datavolumeisincreasingatanunprecedentedpace.Onehumangenomesequencealone
requiresmorethan200gigabytesofstorage.Itisestimatedthat40exabyteswillbeneededtostoretheworld’sgenomicdataby2025.Forcomparison,everywordeverspokenby
humanswouldneedjustfiveexabytesofstorage.13AseniordirectorfromtheR&Darmofaleadingpharmaceutical
companyelaborates,"Wegenerateahugeamountofdatafromomics,genomics,geneticscreens,etc.,Oftentimes
wedon'tmakethebestuseofthisdatabecauseitisnot
connectedintherightway,andweenduprunningthesameexperimentmultipletimes.”
%
oforganizationssayheterogeneityofdata
formatsisachallengefortheirlabs.
CapgeminiResearchInstitute2024
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Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
FIGURE5.
Datasizeandcomplexityisamongthekeychallengesfacinglabs
PERCENTAGEOFORGANIZATIONSIDENTIFYINGTHEFOLLOWINGASTOPDATA-ANDTECHNOLOGY-RELATEDCHALLENGES
Regulatorycomplianceissuesregardingtechnologyuse
Equipmentinteroperability-relatedchallenges
Heterogeneityofdataformats
Datavolume
Fragmenteddatasystems
Source:CapgeminiNext-GenPharmaLabSurvey,October2023,N=702respondentsfrompharmaandbiopharmalabs,N=235pharmaandbiopharmaorganizations.
95%
95%
92%
93%
92%
Theheterogeneityofdatacollectedaddsanotherlayerofcomplexityfor93%oforganizationssurveyed(seefigure5).Thisdatacanbestructuredorunstructured,manual,
ordigital,andcanrangefromreal-worlddata(suchas
electronichealthrecords,imagingandlabdata,claims
andbillingdata,genomicsdata,etc.),toclinicaltrialsdata,partnerorvendordata,researchpapers,labnotes,and
pharmacovigilancedata,aswellasoperationaldataaroundinventory,schedules,instruments,etc.Thisallneedstobeintegratedand/orcross-comparedtoallowformeaningfulanalysis.ChristosVarsakelis,teamleadinAI/ML,Janssen
PharmaceuticalCompanies,Johnson&Johnsonsays,
“IfweworkedatTargetandwerecapturingpointof
salesinformationfromacashregister,thatisallhighly
structured[data]…Inalab…wehaveamuchmore
diverseandchallengingdatasettodealwith.”14
CapgeminiResearchInstitute2024
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Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
Anynewmethodologyadoptedinthelabmustbeapprovedbytherelevantregulatorybody.
Unsurprisingly,95%oforganizationsidentified
regulatorycomplianceissuesrelatedto
technologyuseasakeychallengeandafurther
95%highlightedequipmentinteroperability.
Skill-andculture-related
challenges
Labprofessionalsneedtherightanalyticalskills
toderiveinsightsfromdata.However,97%of
organizationsseeachallengeinfindingscientistswithamixofdomainaswellasdigital/data
expertise(seefigure6).Thevastmajority(87%)
alsomentionedtheabsenceofanagiledigital
cultureasachallenge.
FIGURE6.
Hiringpeoplewiththerightmixofskillsisachallengeforlabstoday
PERCENTAGEOFORGANIZATIONSIDENTIYINGTHEFOLLOWINGASSKILLANDCULTURERELATEDCHALLENGES
Inabilityto?ndtalentwithdomain/industryaswell
astechskills
Source:CapgeminiNext-GenPharmaLabSurvey,October2023,N=702respondentsfrompharmaandbiopharmalabs,N=235pharmaandbiopharmaorganizations.
Resistancetochangefromresearchers/scientistsside92%
Di?cultyinretainingtherighttalentandskillset93%
Leadershipnotbeingdigitalsavvy88%
Absenceofanagileculture87%
97%
CapgeminiResearchInstitute2024
"Throughputandspeedarethekeychallengesinachievingthevisionforthelabofthefuture”
JANETNIKOLOVSKI
JanetaConsultingGroup.
19
Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
Process-relatedchallenges
Labs,andparticularlythosededicatedtobiopharmaprocesses,areinherentlyheterogeneousand
pronetovariability.Thus,issuesrelatedtosample
representativeness,timedelays,operatingconditionvariations,likelychangesinsampleduringstorageandtransportation,sterileprocess,useoftoxicchemicalsandreagents,etc.,cropup.Asorganizationsdiversifyintonewadvancedtherapymedicalproducts(ATMP),processesbecomeevenmorecomplexwithnew
demandsonworkflowstosynergisticallycombinebothcomputationalandexperimentalapproaches.
Clinicalstudiestodayalsoinvolvemore
decentralization,complexprotocols,largernumbersofstakeholders,andavarietyoftechnologies,all
ofwhichmaketheexecutionmorecomplexand
lessefficient.Inourresearch,92%oforganizationsrecognizethatprocesscomplexityrankshighinthechallengeslabsface.
CapgeminiResearchInstitute2024
20
Onlyaminorityoforganizationsare“l(fā)eaders”
Tounderstandwhereorganizationsareonthejourneytowardsnext-genlabs,oursurveycoveredanumberofcriticalelements.Asseeninfigure7,theseelementsfallintotwogroups:the“foundations”andthe“enablers”oftransformation.
?Thefoundationscomprisethewhatoftransformation,includingthetools,technologies,data,architecture,andconnectivityrequiredtocreatethenext-genlabs.
?Theenablerscoverthehowoftransformation,includingthevision,strategy,people,processes,culture,andskillsrequiredforfuture-readylabs.
Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
FIGURE7.
Keyelementsofnext-genlabtransformation
01
THEFOUNDATIONS
?Architectureandsystemsintegration
?Cybersecurity
?Labconnectivity
?Intelligentdatacaptureandanalysis
?Labautomationandrobotics
?Emerginglabtechnologies(suchasAI,generativeAI,syntheticbiologyetc.)
THEENABLERS
?Laborganizationstructure
?Labprocessesandwork?owoptimization
?Labstrategyanddesign02
?Digitallabculture
?Labcollaborationandknowledgesharing
?Next-genlabcompetenciesandskills
Note:PleaseseetheAppendixformoredetailsonsub-parametersincludedforboththedimensions.
Source:CapgeminiResearchInstituteanalysis.
CapgeminiResearchInstitute2024
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MaturityofenablersoflabtransformationHigh
Low
Visionaries
10%
Leaders
15%
15%
Innovators
60%
Beginners
Buildingthenext-genpharmalab:Digitallyconnected,environmentallysustainable
Basedontheseelements,weidentifiedfourcohorts:
“visionaries”,“l(fā)eaders”,“innovators”,and“beginners”.
%
oftheorganizationssurveyedfallintothe
leaderscategory,wheretheyleadinboth
foundationsandenablers.
60%
fallintothebeginnerscategory,fallingbehind
inbothdimensions.
25%
dowellinonlyonedimension.
FIGURE8.
Only15%oforganizationsaremature(leaders)intermsoflabtransformation
High
Low
Maturityofthefoundationsoflabtransformation
Source:CapgeminiNext-GenPharmaLabSurv
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