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A篇BuildingaBetterShoppingExperienceKerryislookingforanewpairofrunningshoesforendurancetraining.Sheresearchedvariousmodelsonlineandisreadytopickupthefootwearshehaschosenatthelocalstorethatoffersthebestprice.Whenshearrivesatthestore,Kerryquicklyspotstheshoesheislookingforandasksasalesclerkforapairofsize8.Thesalesclerkimmediatelystartsexplaininghowdifferenttypesoftraininghavedifferentdemandsonourbodies,informationthatKerryalreadyknows.WithoutnoticingKerry’sgrowingimpatience,thesalesclerkasksheraboutherrunninghistory,goals,pastinjuries,thetypeoftrainingshedoesandwhatothertypesofshoesshealreadyuses.Atthispoint,Kerrystartstoregretcomingtothestoreandthinkssheshouldhaveorderedtheshoesonline.ShopperslikeKerryappreciatethewiderselectionandtheabundanceofinformationshecangatheronlineabouttheproductsshe’sconsideringforpurchase,butshestillrelishesthein-storeexperiencebecausesheneedstotouch,seeandtryontheproductinwaysthatshecan'tdoonline.Unfortunately,mostretailersarestillunabletomeettheneedsoftheirconsumersbycreatingashoppingexperiencewhereonlineandofflineintersect.It’snowtimeforretailerstobringtheonlineandin-storeshoppingexperiencestogether.Newwordsendurancen.耐久(力),持久(力)footwearn.(總稱)鞋類selectionn.選擇;被選中者abundancen.豐度;豐富,充裕purchasen.購買;采購relishv.欣賞;品嘗retailern.零售商,零售店intersectv.相交;交叉Activity1Choosethebestanswertoeachquestionaccordingtothepassage.1.Kerryislookingforanewpairofrunningshoesfor.A)aerobicexerciseB)endurancetrainingC)speedtrainingD)strengthtraining2.ThefollowingitemsthesalesclerkasksKerryaboutisexcept.A)runninghistoryB)thetypeoftrainingC)pastinjuriesD)thepricesheexpects3.Kerry’svisittothestoreislessabout.A)consideringthepriceB)shoppingin-storeC)validatingthechoiceD)growingimpatience4.Theword“purchase”(Line2,para3)refersto.A)放棄B)選擇C)購買D)后悔5.Thepassagemainlytellsusthat.A)Kerrystartstoregretcomingtothestore.B)Kerryislookingforanewpairofrunningshoesforendurancetraining.C)Kerryappreciatethewiderselectionandtheabundanceofinformation.D)It’snowtimeforretailerstobringtheonlineandin-storeshoppingexperiencestogether.Activity2Taketurnstoaskandanswerthefollowingquestions.1.WhydoesKerryvisitthestoretobuyrunningshoes?2.WhatinformationdoesthesalesclerkaskKerryabout?3.WhydoesKerrystarttoregretcomingtothestore?4.WhydoesKerrystillrelishthein-storeexperience?5.Whatarethedifferencesbetweenthephysicalstoreandonlinestore?Activity3Readthepassagecarefullyandfillintheblankswiththeproperwordsorphrases.Thentrytoreciteit.(Nomorethanthreewords)ShopperslikeKerry1)thewiderselectionandtheabundanceofinformationshecangatheronlineabouttheproductsshe’sconsideringfor2),butshestillrelishesthein-storeexperiencebecausesheneedstotouch,seeandtryontheproductinwaysthatshecan'tdoonline.Unfortunately,mostretailersarestillunableto3)oftheirconsumersby4)ashoppingexperiencewhereonlineandofflineintersect.It’snowtimeforretailersto5)theonlineandin-storeshoppingexperiencestogether.AnswersActivity1BDBCDActivity21.Kerryislookingforanewpairofrunningshoesforendurancetraining2.Thesalesclerkasksheraboutherrunninghistory,goals,pastinjuries,thetypeoftraining.3.BecausetheclerkisexplainingtheinformationKerryalreadyknows.4.Becausesheneedstotouch,seeandtryontheproductinwaysthatshecan'tdoonline.5.Thecustomercanseeandtryontheproductinwaysthatshecan'tdoonline.Activity31)appreciate2)purchase3)meettheneeds4)creating5)bringB篇4TipsForGroceryPromotionSuccessAccordingtoa2015reportbyNielsen,Sixty-onepercentofrespondentssaidgoingtoasupermarketisanenjoyableexperienceand57percentnotedin-storegroceryshoppingasagreatwaytospendtimewiththefamily.Thesefiguresillustratethelong-standingvalueofbrick-and-mortargrocers.Thevalueisevident,soit’suptogrocerstocomeupwitheffectivepromotionstoattractshoppers.Herearesomestrategiestotry.SmartPricingThe“everydaylowpricing”(EDLP)strategyimplementedbysupercenterslikeCostcoandWal-Martworksforthembecausetheycanaffordtolowertheretailpricesforthepurposeofdrivingmorecustomerstotheirstores.Point-of-PurchaseDisplaysMakeaneffortforafinalsaleatthepointofpurchase.Whendonecorrectly,youcanget53%ofyourcustomerstotapintotheirimpulse-buyinginstinctsandmakeextrasales.Aclassicexample:thegumrightnexttothecashregister.LoyaltyProgramsEstablishingaloyaltyprogramallowsyoutobuildacommunityoffrequentshoppers.Inexchangefortheirloyalty,theycanredeempointsthatcanbeturnedintoitemsorcashback.EventSalesBrandsarenolongerapproachingtheholidayseasonwiththesamegustoastheyoncedid.Insteadoftargetingonlythebigholidays—likeThanksgivingandChristmas—considerlaunchingsalesduringothertimelyevents.Newwordsrespondentn.回答者illustratev.說明;表明brick-and-mortara.實(shí)體的,具體的evidenta.明顯的,明白的comeupwith想出;提出;追趕上promotionn.促進(jìn),增進(jìn);提升strategyn.策略,戰(zhàn)略implementv.實(shí)施,執(zhí)行supercentern.<美>(尤指郊區(qū)的)大商店區(qū),特大購物中心impulse-buying沖動(dòng)購買instinctn.本能,天性loyaltyn.忠心;忠誠guston.熱情,樂趣launchv.發(fā)射;發(fā)動(dòng)Activity1Choosethebestanswertoeachquestionaccordingtothepassage.1.ofrespondentssaidgoingtoasupermarketisanenjoyableexperience.A.78%B.64%C.61%D.57%2.SupercenterslikeCostcoandWal-Martcanaffordtolowertheretailpricesforthepurposeof.A.yielding$6.2millionB.makinglesssalesC.compromisingonthepriceD.drivingmorecustomerstotheirstores3.Establishingaloyaltyprogramallowsyouto.A.buildaharmoniouscommunityB.buildtheirbrandC.buildacommunityoffrequentshoppersD.considerlaunchingsales4.Theword“redeem”(Line2,para4)refersto.A.消費(fèi)B.兌換C.促銷D.購買5.Grocerscantrythefollowingstrategiestoattractshoppersexpect.A.SmartPricingB.LoyaltyProgramsC.EventSalesD.OnlinepaymentActivity2Taketurnstoaskandanswerthefollowingquestions.1.Whatarethestrategiestoattractcustomers?2.Whydoes“everydaylowpricing”strategyworkforsupercenterslikeCostcoandWal-Mart?3.Whichstrategycanallowthegrocerytobuildacommunityoffrequentcustomers?4.Howdoyoumakeaneffortforafinalsale?5.Whatdoesthecustomersredeeminexchangefortheirloyalty?Activity3Readthepassagecarefullyandfillintheblankswiththeproperwordsorphrases.Thentrytorec

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