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市場(chǎng)營(yíng)銷學(xué)(雙語(yǔ))學(xué)習(xí)通超星期末考試章節(jié)答案2024年JimisplanningonbuyinganexpensiveHDTVandherealizesthattherearefewdifferencesbetweenbrands.Jimisdisplayingcomplexbuyingbehavior.
答案:錯(cuò)AccordingtoMaslow'shierarchyofneedstheory,whenthemostimportantneedissatisfied,itwillceasetobeamotivator,andthepersonwillthentrytosatisfythenextmostimportantneed.
答案:對(duì)Aperson'soccupationhasnoeffectonthegoodsandservicesthatshebuys.
答案:錯(cuò)Childrenexertlittleinfluenceonfamilybuyingdecisions.
答案:錯(cuò)Onlinesocialnetworksrepresentanimportantavenuetocreatebuzzformarketers.
答案:對(duì)Whenacompanyhireslobbyiststoinfluencelegislationaffectingitsindustry,itistakingadefensivestancetowardthemarketingenvironment.
答案:錯(cuò)CompaniesinseveralindustrieshaverecognizedthebuyingpoweroftheLGBTsegmentoftheU.S.populationandhavebegunexplicitlytargetingtheseconsumerswithgay-specificadsandmarketingefforts.
答案:對(duì)Thedemographicenvironmentisofmajorinteresttomarketersbecauseitinvolvespeople,andpeoplemakeupmarkets.
答案:對(duì)TrudieJonesworksforadistributionchannelfirmthathelpsseveralelectronicscompaniesfindcustomersormakesalestothem.Trudieworksforareseller.
答案:對(duì)Theaimoftheentirevaluedeliverynetworkistoservetargetcustomersandcreatestrongrelationshipswiththem.
答案:對(duì)Marketingsuccessrequiresbuildingrelationshipswithothercompanydepartments,suppliers,marketingintermediaries,competitors,variouspublics,andcustomers,whichcombinetomakeupthecompany'svaluedeliverynetwork.
答案:對(duì)Themarketingmixreferstothesetofmarketingtoolsthefirmusestoimplementitsmarketingstrategy.
答案:對(duì)Humanneedsareshapedbycultureandindividualpersonality.
答案:錯(cuò)Marketingismanagingprofitablecustomerrelationships.
答案:對(duì)Thestartingpointofunderstandinghowconsumersrespondtovariousmarketingeffortsiscalledthestimulus-responsemodelofbuyerbehavior.
答案:對(duì)Themicro-environmentconsistsoflargersocietalforcesthataffectacompany,suchasdemographic,economic,political,andculturalforces.
答案:錯(cuò)AninvitationtogoskiingovertheweekendforcedDonnatolookathercurrentwardrobe.Sherealizedthatsherequiredawarmercoat.WhichofthefollowingstagesofthebuyerdecisionprocessdoesDonnaexemplify?
答案:needrecognitionCarrietendstopurchasevariousbrandsofbathsoap.Shehasneverbeenloyaltoaspecificbrandinsteadshedoesalotofbrandswitching.Carrieexhibits________.
答案:variety-seekingbuyingbehaviorForthepasttenyears,BillandMargarethavesavedmoneytogototheSuperBowlshouldtheirteam,theChicagoBears,reachthefinalsoftheNFCchampionship.Thisistheyear,andseveraltourcompaniesofferattractive,butverysimilar,packagestothegame.Sinceallpackagesareprettymuchthesame,theyhavechosenonethatfitstheirbudget.BillandMargaretaremostlikelyexhibiting________.
答案:dissonance-reducingbuyingbehaviorMaslow'stheoryisthat________canbearrangedinahierarchy.
答案:humanneedsHarley-Davidsonpromotesitsmotorcycleswithimagesofindependence,freedom,andpower.Harley-Davidsonhascreateda________.
答案:brandpersonalityManymarketersusetheself-conceptpremisethatpeople'spossessionscontributetoandreflecttheiridentities-thatis,"wearewhatweconsume."Accordingtothispremise,consumers________.
答案:buyproductstosupporttheirself-imageAbuyer'sdecisionsareinfluencedby________suchasthebuyer'sageandlife-cyclestage,occupation,economicsituation,lifestyle,personality,andself-concept.
答案:personalcharacteristicsRachellovesfashionandisalwaysseenwearingthetrendiestfashionoutfits.Sheactivelysharesherknowledgewithawidegroupoffriendsandcolleaguesaboutwheretoshopforthelatestfashionatgreatdeals.Mostofherfriendsandcolleaguesfollowherfashiontips.Rachelportraystheimageofa(n)________.
答案:opinionleaderAshoemanufacturingcompanyusesadsfeaturingthemembersofacountrymusicbandwiththehopethattheband'sfanswillseethemwearingthecompany'sshoesandhencepurchasethesamebrandofshoes.Theshoecompanybelievesthatthebandportraystheimageofa________totheband'sfans.
答案:referencegroupAccordingtothemodelofbuyerbehavior,whichofthefollowingisoneofthetwoprimarypartsofa"buyer'sblackbox"?
答案:buyer'sdecisionprocessWhichofthefollowingisoneoftheotherstimulipresentinabuyer'senvironmentapartfromamarketingstimuli?
答案:culturalstimuliKatrinaMendozaisaseniormanagerinamanufacturingfirmthathireslobbyiststoinfluencelegislationthataffectsthemanufacturingindustry.Katrina'sfirmtakesa(n)________stancetowardthemarketingenvironment.
答案:proactiveGovernmentsdeveloppublicpolicyto________.
答案:guidecommerceNewtechnologiesmostlikelyleadto________.
答案:newmarketsandopportunitiesAfirmdumpingchemicalwastesinthelocallakeis________.
答案:contributingtoincreasedpollutionAsaconsequenceofthegreenmovement,manycompaniesaredevelopingstrategiesandpracticesthatsupport________.
答案:environmentalsustainabilityThemarketingteamof7StarInc.,acompanymanufacturingsmartphones,iscurrentlystudyingthesize,density,location,age,andoccupationofitstargetmarket.Whichofthefollowingenvironmentsisbeingstudiedinthisscenario?
答案:demographicenvironmentRachelworksforafurniturecompanyinIreland.Sheisresponsibleforbuyingandsellinggoodsataprofittosmallretailers.Rachelmostlikelyoperatesina________market.
答案:resellerPrice&MaloneCorp.,acompanybasedinHouston,caterstoamarketofindividualsandhouseholdsthatbuygoodsandservicesforpersonalconsumption.Price&Malonecaterstoa________market.
答案:consumerLandPortTransportationandOmegaWarehousinghelpcompaniesmoveandstockgoodsfromtheirmanufacturingplantstotheirdestinations.Thesetwobusinessesareexamplesof________.
答案:physicaldistributionfirmsMariaworksforSigmaInc.,afirmthathelpscompaniestargetandpromotetheirproductstotherightmarkets.Sigmaismostlikelya________.
答案:marketingservicesagencyJonathanworksforafirmthatassistscompaniesinpromoting,distributing,andsellingtheirproductstoendconsumers.ThefirmJonathanworksforisa________.
答案:marketingintermediarySparexInc.isamanufacturerofmetalboltsthatareusedbyBoilexInc.tomanufactureheavymachineries.Inthisinstance,Sparexactsasa________.
答案:supplierWhichofthefollowingstrategieswouldacompanymostlikelyusetoincreasecustomersatisfaction?
答案:loweringpricesSallyrecentlypurchasedBrandXlotion.IncomparingherperceptionofhowthelotionmadeherskinfeelandlooktoherexpectationsaboutBrandXlotion,Sallywasmeasuringherlevelof________.
答案:customersatisfactionWhichofthefollowingmarketingstrategiesshouldmarketingmanagersfocusontomanagedetailedinformationaboutindividualcustomersandcarefullymanagecustomertouchpointstomaximizecustomerloyalty?
答案:customerrelationshipmanagementWhichofthefollowingisthemostlikelyresultofamarketingstrategythatattemptstoserveallpotentialcustomers?
答案:NotallcustomerswillbesatisfiedSomefast-foodrestaurantsoffertastyandconvenientfoodataffordableprices,butindoingsotheycontributetoanationalobesityepidemicandenvironmentalproblems.Thesefast-foodrestaurantsoverlookthe________philosophy.
答案:societalmarketingconcept________marketingispracticedbyanorganizationthatunderstandsandanticipatescustomerneedsevenbetterthancustomersthemselvesdoandcreatesproductsandservicestomeetcurrentandfutureneeds.
答案:Customer-drivingWhichofthefollowingisacharacteristicofcustomer-drivenmarketing?
答案:CustomersknowwhattheywantWhichofthefollowingusesacustomer-centered"sense-and-respond"philosophyratherthanaproduct-centered"make-and-sell"philosophy?
答案:themarketingconceptWhichofthefollowingmarketingorientationscallsforaggressivepromotionaleffortsandfocusesoncreatingtransactionsratherthanlong-termcustomerrelationships?
答案:thesellingconceptHenryFord'sphilosophywastoperfecttheModelTsothatitscostcouldbereducedfurtherforincreasedconsumeraffordability.Thisreflectsthe________concept.
答案:productionWhichofthefollowingmarketingmanagementconceptsismostlikelytoleadtomarketingmyopia?
答案:productconceptWhichofthefollowingmarketingmanagementorientationsfocusesprimarilyonimprovingefficienciesalongthesupplychain?
答案:productionconceptWhenmarketerssetlowexpectationsforamarketoffering,theyruntheriskof________.
答案:failingtoattractenoughcustomersGregWilliamsnowhasthebuyingpowertopurchasethedesktopcomputerthathehaswantedforthelastsixmonths.Greg'swantnowhasbecomea(n)________.
答案:demandAccordingtothefive-stepmodelofthemarketingprocess,acompanyshould________beforedesigningacustomer-drivenmarketingstrategy.
答案:understandthemarketplaceandcustomerneedsandwantsAccordingtothefive-stepmodelofthemarketingprocess,whichofthefollowingisthefinalstepincreatingvalueforcustomers?
答案:buildingprofitablerelationshipsandcreatingcustomerdelightWhichofthefollowingisNOTanaccuratedescriptionofmodernmarketing?
答案:MarketingemphasizessellingandadvertisingexclusivelyAconsumerpurchasingasweepingrobot(whichisexpensiveandforwhichabrand'snamematters)wouldprobablyresultin_____buyingbehavior.
答案:complexNowadaysitstrendyforyoungconsumerstofollow“WangHong”forclothsshopping.Inmarketingwesee“WangHong”asatypeof
答案:OpinionleadersWhichofthefollowingeconomicfactorscandirectlyimpactonconsumerbuyingpowerandspendingpattern?
答案:IncomeWhichofthefollowingistheinfluenceofpoliticsonmarketingdecisions?
答案:GovernmentStrategiesSupplierscannotaffectanorganizationinthewayof?
答案:helpthecompanyfinancetransactionsWhichtypeofpartnerinthefollowingisintheexternalpartnergroup?
答案:MarketingIntermediariesThe________environmentisdirectlycontrollablebytheorganization.
答案:InternalLess-for-much-lesspositioninginvolvesmeetingconsumers'lowerperformanceorqualityrequirementsatamuchlowerprice.
答案:對(duì)Totheextentthatacompanycandifferentiateandpositionitselfasprovidingsuperiorcustomervalue,itgainscompetitiveadvantage.
答案:對(duì)Atargetmarketconsistsofasetofbuyerswhosharecommonneedsorcharacteristicsthatthecompanydecidestoserve.
答案:對(duì)Individualmarketingisalsoknownasone-to-onemarketing,masscustomization,andmarkets-of-onemarketing.
答案:對(duì)Whenusinganichemarketingstrategy,afirmgoesafteralargeshareofoneorafewsmallersegments.
答案:對(duì)Marketersusuallylimittheirsegmentationanalysistoonlyonemajorvariable.
答案:錯(cuò)Whensegmentingbyuserstatus,marketsaresegmentedintolight,medium,andheavyproductusers.
答案:錯(cuò)Thecustomer-drivenmarketingstrategyinvolvesfoursteps:marketsegmentation,markettargeting,differentiation,andpositioning.
答案:對(duì)Forinternationalresearchers,languageisaprimaryobstacle.
答案:對(duì)Customerrelationshipmanagementhelpsmanagedetailedinformationaboutindividualcustomersandmaximizecustomerloyalty.
答案:對(duì)Thefirstquestioninaquestionnaireshouldbeintentionallydifficultandcomplicatedinordertoweedoutuninterestedrespondents.
答案:錯(cuò)Personalinterviewscanbeusedtocollectlargeamountsofinformationatalowcostperrespondent.
答案:錯(cuò)Therealvalueofmarketingresearchliesinthecustomerinsightsthatitprovides.
答案:對(duì)Internalinformationisalmostalwayssufficientformakingmarketingdecisions.
答案:錯(cuò)Dataagesquickly.
答案:對(duì)Internaldatabasesusuallycanbeaccessedmorequicklyandcheaplythanotherinformationsources.
答案:對(duì)Externaldatabasesareelectroniccollectionsofconsumerandmarketinformationobtainedfromdatasourceswithinacompany'snetwork.
答案:錯(cuò)Withtherecentexplosionofinformationtechnologies,companiesarefindingitdifficulttogeneratemarketinginformationingreatquantities.
答案:錯(cuò)Demographicsegmentationdividesbuyersintosegmentsbasedontheirknowledge,attitudes,uses,orresponsesconcerningaproduct
答案:錯(cuò)SymbolssuchastheMcDonald'sgoldenarches,thecolorfulGooglelogo,theNikeswoosh,orApple's"bitemark"logoprovidestrongcompanyorbrandrecognitionandareindicativeof________differentiation.
答案:imageKingerAutospecializesinsellinglow-qualityusedvehiclesthatarepricedagooddeallowerthanotherusedcars.Whichofthefollowingvaluepropositionsisevidenthere?
答案:lessformuchlessThewinningvaluepropositionwouldbetooffer________.
答案:moreforless________positioninginvolvesprovidingthemostupscaleproductorserviceandchargingahigherpricetocoverthehighercosts.
答案:MoreformoreThrough________differentiation,brandscanbedifferentiatedonfeatures,performance,orstyleanddesign.
答案:productTotheextentthatacompanycandifferentiateandpositionitselfasprovidingsuperiorcustomervalue,itgains________.
答案:competitiveadvantage________showsconsumerperceptionsofacompany'sbrandsversuscompetingproductsonimportantbuyingdimensions.
答案:Positioningmaps________marketingismoresuitedforproductsthatvaryindesign.
答案:Differentiated________marketingismoresuitedforuniformproducts,suchasgrapefruitorsteel.
答案:UndifferentiatedShineEnterprisesmassproducesanall-purposefloorcleanerthatisaimedatthewholemarket.Thisfirmusesa(n)________marketingstrategy.
答案:undifferentiatedWhichofthefollowingmarketingstrategiesismostsuitableforsmallerfirmswithlimitedresources?
答案:nichemarketingWhichofthefollowingisadisadvantageofusingadifferentiatedmarketingstrategy?
答案:thecostsofdoingbusinessincreaseAmarket-coveragestrategyinwhichafirmdecidestotargetseveralmarketsegmentsanddesignsseparateoffersforeachisknownas________.
答案:differentiatedmarketingAsegmentislessattractiveifit________.
答案:alreadycontainsmanystrongandaggressivecompetitorsDifferentsoftdrinkstargetdifferentpersonalities.Thisisanexampleof________segmentation.
答案:psychographicMarketsegmentsthatcanbeeffectivelyreachedandservedare________.
答案:accessibleBailey'sBurgerspromotestheBailey'sJumboBurgerasafunsnackforteensandyoungadults.Inthisinstance,Bailey'sBurgersispracticing________segmentation.
答案:ageandlife-cycleAmarketsegmentthatislargeenoughorprofitableenoughtoserveis________.
答案:substantialPapillon,apopularretailerofchicwomen'sclothing,segmentsitsmarketaccordingtoconsumerlifestyles.Papillonmostlikelyuses________segmentationforsegmentingitsmarket.
答案:psychographicPacificFisheriesdividesitscustomersintodifferentregionalunits,suchasAsia,Australia,andtheAmericas.Thisisanexampleof________segmentation.
答案:geographicWhichofthefollowingreferstoabehavioralsegmentationvariablethatinvolvessegmentingmarketsintononusers,ex-users,potentialusers,first-timeusers,andregularusersofaproduct?
答案:userstatusMarketerswhouse________oftensegmenttheirmarketsbyconsumerlifestylesandbasetheirmarketingstrategiesonlifestyleappeals.
答案:psychographicsegmentation________segmentationhaslongbeenusedinclothing,cosmetics,toiletries,andmagazines.
答案:GenderDeltaMotorworksmarketsitscarsbasedontheage,gender,andincomeofitscustomers.Whichofthefollowingtypesofmarketsegmentationisevidenthere?
答案:demographicsegmentationWhenmarketersatFair&LeighInc.selectedthegenerationafter90s,ademographicgroupthatincludesmanycollegestudents,asanuntappedgroupofpotentialcustomersfortheirnewlineofproducts,theywereengagingin________.
答案:markettargetingWhilecreatingresearchquestionnaires,researchersmustparticularlyAVOIDtheuseof________.
答案:biasedphrasingWhichofthefollowingisanexampleofanopen-endedquestion?
答案:Howisvotinggoingtohelpthenation?A(n)________isasegmentofthepopulationselectedformarketingresearchtorepresentthepopulationasawhole.
答案:sampleWhichformofmarketingresearchinvolvestalkingwithpeopleintheirhomesoroffices,onthestreet,orinshoppingmalls?
答案:individualinterviewingWhichofthefollowingcontactmethodsisthemostcost-effective?
答案:onlinesurveysObservationisbestsuitedfor________research.
答案:exploratory________involvesgatheringprimarydatabycloselyexaminingrelevantpeople,actions,andsituations.
答案:ObservationalresearchCommercialonlinedatabasesarerichsourcesforobtaining________.
答案:secondarydataInformationcollectedfromInternetsearchenginesisanexampleof________data.
答案:secondarySecondarydataconsistof________.
答案:informationthatalreadyexistssomewhere,havingbeencollectedforanotherpurposeWhichofthefollowingisthefinalstepofthemarketingresearchprocess?
答案:interpretingandreportingthefindingsWhichofthefollowingisthefirststepinthemarketingresearchprocess?
答案:definingtheproblemandobjectivesofthestudyInthisscenario,whichofthefollowingisrepresentativeofcompetitivemarketingintelligence?
答案:collectingdataaboutcompetitorsFirmsusecompetitivemarketingintelligenceto________.
答案:gainearlywarningsofcompetitormovesandstrategiesWhichofthefollowingisadisadvantageofusinginformationfrominternaldatabases?
答案:InternalinformationmaybeincompleteorinthewrongformformakingmarketingdecisionsWhichofthefollowingisanadvantageofusinganinternaldatabase?
答案:InternaldatabasescanbeaccessedmorequicklyandcheaplythanotherinformationsourcesInformationinacompany'sdatabasecancomefrommanysources.Anadvantageofharnessingsuchinformationisto________.
答案:gaincompetitiveadvantageKei,aseniormarketingmanagerofapizzeriainNorthFlorida,iscurrentlyresearchingelectroniccollectionsofconsumerinformationwithinthecompanynetworktoarriveatcrucialmarketingdecisions.Inthisinstance,Keiisusing________.
答案:internaldatabasesAnMISusershouldmostlikelybeableto________.
答案:developcustomerinsightsWiththerecentexplosionofinformationtechnologies,________.
答案:mostmarketingmanagersareoverloadedwithdataandoftenoverwhelmedbyitWhichofthefollowingcustomerquestionsisansweredbyacompany'svalueproposition?
答案:"WhyshouldIbuyyourbrandratherthanacompetitor's?"Anorganicfarmerhasidentifiedthreedistinctgroupsthatmightbeinterestedinhisproducts:vegetarians,health-consciousindividuals,andpeopleidentifiedastrendsetterswhotryoutnewproductsinthemarketbeforeothers.Thesethreegroupsareexamplesof________.
答案:marketsegmentsCathy'sClothesisasmallyetsuccessfulretailchainthatsellswomen'sclothingandaccessorieswithafocusonbuyerswhohaverelativelymodestmeans.Forthisspecificpurpose,thefirmhasrolledoutseveralmarketinginitiativesaimedatwomenofaspecificdemographic.Thisisanexampleof________.
答案:targetmarketingDuetogovernmentrestrictions,foreigntechnologicalcompaniesarenotabletoenterthemilitaryindustrysegmentinourcountry.Thisimpliesmarketersthataneffectivesegmentationmustbe:
答案:AccessbleAcandymanufacturersegmenteditsmarketintolightuser,mediumuserandheavyuser.Whichsegmentationvariablehadthiscompanyapplied?
答案:BehavioralWhendevelopMIS,toomuchinformationcanbeasharmfulastoolittle.Managersmayomitthingstheyoughttoknow.Thisimpliestheimportanceof
答案:AmountofinformationWhichtypeofcontactmethodforprimarydatacollectionismostcostefficiency?
答案:OnlineWhichtypeofmarketingresearchistotesthypothesesaboutcause-and-effectrelationships?
答案:CausalresearchAdvertisinginvolvesapersonalpresentationbythefirm'ssalesforceforthepurposeofmakingsalesandbuildingcustomerrelationships.
答案:錯(cuò)Verticalconflictoccursamongfirmsatthesamelevelofthechannel.
答案:錯(cuò)Thenumberofproductssuppliedindicatesthelengthofachannel.
答案:錯(cuò)Producersuseintermediariesbecausetheycreategreaterefficiencyinmakinggoodsavailabletotargetmarkets.
答案:對(duì)Acompany'schanneldecisionsdirectlyaffectthepricesofitsproducts.
答案:對(duì)Downstreammarketingchannelpartners,suchaswholesalersandretailers,formavitallinkbetweenthefirmanditscustomers.
答案:對(duì)Inapuremonopoly,themarketconsistsofmanybuyersandsellerswhotradeoverarangeofpricesratherthanasinglemarketprice.
答案:錯(cuò)Ifdemandchangesgreatlywithprice,thedemandisinelastic.
答案:錯(cuò)Cost-basedpricingisoftenproductdriven.
答案:對(duì)Unsoughtproductsareproductsthatthecustomerusuallybuysfrequently,immediately,andwithaminimumofcomparisonandbuyingeffort.
答案:錯(cuò)Theaugmentedproductistheactualproductplusthevariousservicesandbenefitsofferedwithit,suchasawarranty,freedelivery,installation,andmaintenance.
答案:對(duì)Brandingdecisionsincludedeterminingaproductprice.
答案:錯(cuò)Priceshaveadirectimpactonafirm'sbottomline.
答案:對(duì)ExtelInc.,ahomeappliancemanufacturer,usessalesrepresentativestosellitsproductstowholesalersandindividualcustomers.Thisisanexampleof________.
答案:personalsellingWhichofthefollowingisoneofthefivemajorpromotiontools?
答案:directmarketingForwhichproductwouldacompanyuseanexclusivedistributionstrategy?
答案:luxurycarsForwhichofthefollowingproductswouldtheintensivedistributionstrategymostlikelybeused?
答案:softdrinksWhichofthefollowingisanenvironmentalfactorthataffectschannelobjectivesanddesign?
答案:economicconditionsTheBookwormbegandeliveringbooksdirectlytocustomersthroughmailinsteadofsellingthroughbrick-and-mortarcompanies.Thisisanexampleof________.
答案:disintermediationMovieGiantsoffersDVDrentalsthroughitsWebsite.ItalsooffersDVDrentalsviaStarCitystores.Thisisanexampleofa(n)________distributionsystem.
答案:multichannelStylize,Inc.openedanonlinestorethattriggereddisagreementsbetweenheadquartersandthefirm'sexclusivedealers.Thistypeofadisagreementisknownasa(n)________conflict.
答案:verticalThemanagementoftwoPanizzarestaurantshasanongoingdisagreementoverthediscountrategiventostudentsfromthelocalhighschool.Thisisanexampleof________conflict.
答案:horizontalConflictthatoccursamongfirmsatthesamelevelofthemarketingchannelisknownas________conflict.
答案:horizontalWhichofthefollowingisatypeofflowthatconnectsallinstitutionsinamarketingchannel?
答案:paymentflowAmarketingchannelthatconsistsofoneormoreintermediariesisknownasa(n)________marketingchannel.
答案:indirectAtitsmostbasicform,amarketingchannelconsistsoftheproducerandthe________.
答案:consumerIna(n)________channel,thesamememberbothproducesanddistributesaproductorservicetoconsumers.
答案:directInwhichsituationisthemarketdominatedbyoneseller?
答案:puremonopolyThemovieindustryinacountryiscontrolledbysixlargestudiosthatreceive90percentoftheannualrevenuesfrommovies.Thisisanexampleofa(n)________.
答案:oligopolisticcompetitionWithaccumulatedproductionexperienceandahighervolumeofproduction,companiesnotonlybecomemoreefficientbutalso________.
答案:gaineconomiesofscaleThefixedcostinmanufacturingasingleLEDmonitoris$40andthevariablecostis$12.Ifthecompanyexpectstomanufacture5,000monitors,thetotalcostswouldbe________.
答案:$260,000WhenMcDonald'sandotherfastfoodrestaurantsoffer"valuemenu"itemsatsurprisinglylowprices,theyaremostlikelyusing________pricing.
答案:good-value________pricingusesbuyers'perceptionsofvalueasthekeytopricing.
答案:Customervalue-basedWhatsetstheceilingforproductprices?
答案:customerperceptionsoftheproduct'svalue________istheonlyelementinthemarketingmixthatproducesrevenue.
答案:PriceWhenKraftfocusedoncostcuttingwithitsolder,establishedbrands,leavingthemtowitherwithoutmuchinvestmentormodification,Kraftdecidedto________theolderproducts.
答案:harvestP&GhassoldoffanumberoflesserordecliningbrandssuchasOxydoldetergentandJifpeanutbutter.Intheseexamples,managementdecidedto________theproducts.
答案:dropApple'siPodhasbeencalled"oneofthegreatestconsumerelectronicshitsofalltime."iPodshavebeensoldinhugenumbers,andApplecapturesalargeshareofthemusicplayermarket.Thissuccesshasattractedmanylarge,resourcefulcompetitors.TheiPodisinthe________stageoftheproductlifecycle.
答案:maturityWhichofthefollowingwouldleadtogreatercompetitioninthematuritystageofthePLC?
答案:overcapacityWhichstageintheproductlifecycleischaracterizedbyrapidmarketacceptanceandincreasingprofits?
答案:growthWhichofthefollowingisanexampleofaconvenienceproduct?
答案:fastfood________areindustrialproducts.
答案:OfficesuppliesProductplannersneedtoconsiderproductsandservicesonthreelevels.Eachleveladdsmorecustomervalue.Themostbasiclevelisthe________,whichaddressesthequestion,"Whatisthebuyerreallybuying?"
答案:corecustomervalueWhichofthefollowingproductofferingsisintangible?
答案:ataxirideWhichofthefollowingexemplifiesaservice?
答案:retail請(qǐng)按順序分別寫出:地理細(xì)分、人口細(xì)分、心理細(xì)分和行為細(xì)分
答案:GeographicSegmentation;Demographic;Segmentation;Psycho-graphic;Segmentation;Psychographic;Segmentation;Behavioral;Segmentation客戶關(guān)系管理CRM
答案:CustomerRelationshipManagement營(yíng)銷觀念
答案:MarketingOrientation;MarketingOrientations;MarketingConcept;MarketingManagementOrientations;MarketingManagementOrientation請(qǐng)按順序分別寫出:戰(zhàn)略、戰(zhàn)術(shù)
答案:Strategy;Tactic;Tactics營(yíng)銷組合
答案:MarketingMix請(qǐng)按順序?qū)懗?P營(yíng)銷組合的內(nèi)容:產(chǎn)品、價(jià)格、渠道、促銷
答案:Product;Price;Place;Channel;Promotion請(qǐng)按順序?qū)懗鯯TP戰(zhàn)略的內(nèi)容:市場(chǎng)細(xì)分、目標(biāo)市場(chǎng)選擇、定位
答案:Segmentation;Segmenting;marketsegmentation;Targeting;Positioning輕按順序分別寫出:顧客感知價(jià)值、顧客滿意
答案:Customerperceivedvalue;Customersatisfaction請(qǐng)按順序分別寫出:營(yíng)銷短視、營(yíng)銷遠(yuǎn)見
答案:Marketingmyopia;Marketmyopia;Marketingvision;Marketvision請(qǐng)按順序分別寫出:基本需求、欲望、消費(fèi)需求
答案:Needs;need;wants;want;demands;demand價(jià)格敏感度
答案:pricesensitivity供應(yīng)商能力
答案:powerofsuppliers采購(gòu)點(diǎn)促銷
答案:point-of-purchase(POP)promotion宏觀環(huán)境
答案:macroenvironment本地化戰(zhàn)略
答案:localizationstrategy產(chǎn)品線擴(kuò)展
答案:lineextension產(chǎn)品生命周期的成長(zhǎng)階段
答案:growthstageofproductlifecycle整合營(yíng)銷傳播
答案:integratedmarketingcommunication
(IMC)獨(dú)家分銷
答案:exclusivedistribution評(píng)估替代品/各種選擇
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