管理英語4-002-國開機考復(fù)習(xí)資料

本文檔的說明：文檔是由網(wǎng)絡(luò)收集整理而來！僅供考前復(fù)習(xí)使用！交際用語（單選題）問題1:-Howdidyourmeetinggoyesterday?

-_____________________.Itwasreallyfrustratingactually.選項:Notsogood選項:Verygood選項:Nothingspecial參考答案是：Notsogood解析:本題考核“消極評價”的交際用語。根據(jù)句意，第二說話人要表達的是負面評價，“Verygood”不合題意，“Nothingspecial”所蘊含的消極程度與后面的“frustrating“不匹配，所以答案是Notsogood。問題2:-DoyoumindifIusevoucherstospendinarestaurant?

-_____________________.選項:Yes,please選項:Notatall.Goahead選項:No,thankyou參考答案是：Notatall.Goahead解析:本題考核“詢問意見”的交際用語，如果不介意，應(yīng)該用no之類的答語回復(fù)，如果介意，應(yīng)該委婉建議對方不這樣做，所以答案是Notatall.Goahead。問題3:-_____________________？

-I'dliketohavethisfilmdeveloped.選項:What'sit選項:MayIhelpyou選項:Howareyou參考答案是：MayIhelpyou解析:本題考核“詢問”的交際用語。根據(jù)答語“我想把膠卷沖洗出來”，可以推斷對話發(fā)生在相館，第一說話人肯定是服務(wù)人員。服務(wù)員看到顧客會主動詢問“May/CanIhelpyou?”“WhatcanIdoforyou?”，所以答案是MayIhelpyou。問題4:-Don'tworry,Mum.Thedoctorsaiditwasonlyacommoncold.

-_____________________!I'lltellDadthere'snothingserious.選項:Whatarelief選項:Howsurprising選項:I'msosorry參考答案是：Whatarelief解析:本題考核情景交際。第一個說話者表達的意思是“媽媽，別擔(dān)心。醫(yī)生說只是普通感冒”作為回復(fù)，Whatarelief意為“可以松一口氣了”，符合語境，Howsurprising表示“太令人吃驚了”，I'msosorry意思是“我感到很遺憾”，均不符合語境，所以答案是Whatarelief。問題5:-CouldIborrowyouriPadforafewhours?

-_____________________.Enjoyyourtime.選項:No,Iamsorry選項:Sure,hereyouare選項:Itdoesn'tmatter參考答案是：Sure,hereyouare解析:根據(jù)第一說話人傳遞的信息，本題考核“征求允許”的交際用語。常用的答語一般有Sure/Ofcourse/Noproblem等表示同意，所以答案是Sure,hereyouare。詞匯與結(jié)構(gòu)（單選題）問題1:EveryemployeeatGooglehastheopportunityto_________20%ofhisorherworkingtimeonaprojecttheychoose.選項:waste選項:use選項:spend參考答案是：spend解析:此題的考點為詞義辨析，該句的意思是：谷歌的每個員工都有機會把自己20%的工作時間花費到自選項目上。故選C。問題2:Incompetitivemarkets,leadersareunderincreased________tomaintainapositiveworkculture.選項:pressure選項:pleasure選項:presence參考答案是：pressure解析:此題考點為詞義辨析。underpressure固定搭配，故選A。問題3:Ifit______uptome,I'dloveforeveryonetocomeinatnoon.選項:was選項:is選項:were參考答案是：were解析:此題的考點是虛擬語氣的用法。從句中的第三人稱單數(shù)主語it后要用系動詞be的虛擬形式were，用來表示說話人所說的話并不是事實，而是一種假設(shè)。該句的意思是：如果我說了算的話，我希望大家都可以中午再來上班。故選C。問題4:Theworldlargestsearchenginecompanyprovidesafreesearchservice________userscangetrelevantresultsinaninstant.選項:withthat選項:inwhich選項:withwhich參考答案是：withwhich解析:此題的考點為定語從句。在介詞+關(guān)系代詞引導(dǎo)的定語從句中，介詞后只能用which，不用that。withwhich表示：通過這項服務(wù)。which指代“service”。句意：世界上最大的搜索引擎公司提供免費的搜索服務(wù)，通過這項服務(wù)，用戶能馬上找到相關(guān)的結(jié)果。故選C。問題5:Ifyoucouldhavean_____supplyofanyfood,whatwouldyouliketohave?選項:endlessness選項:endless選項:endlessly參考答案是：endless解析:此題的考點為形容詞用法。endless形容詞，表示“無窮盡的”，endlessness名詞，表示“無窮，無限”，endlessly副詞，表示“不斷地，無窮盡地”，此處應(yīng)選形容詞。故選B。問題6:______managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation.選項:Notonly選項:Donotonly選項:Notonlydo參考答案是：Notonlydo解析:譯文：管理人員不僅將大部分時間用于與他人進行面對面接觸，而且也花很多時間去獲取和分享信息。由notonly…butalso引導(dǎo)的結(jié)構(gòu)，當(dāng)notonly置于句首時，要采用倒裝結(jié)構(gòu)，故選C。問題7:Sheisveryadaptiveandsoon______tothecampuslife.選項:adopted選項:adapted選項:addicted參考答案是：adapted解析:譯文：她適應(yīng)性很強，很快就適應(yīng)了校園生活。adaptto是固定搭配，意思是“適應(yīng)”，符合題意。其它選項均不符合題意,故選B。問題8:Tobuildthereservoir（水庫），thousandsofpeoplehavetobe_______

.選項:relocated選項:repeated選項:reopened參考答案是：relocated解析:譯文：為了建這座水庫，成千上萬的人不得不搬遷。relocate指“搬遷”，repeat是“重復(fù)”，reopen是“重新開放”，根據(jù)語境，故選A。問題9:Self-esteemneedsmightincludethe______fromaworkplace.選項:rewards選項:rewarded選項:rewarding參考答案是：rewards解析:譯文：表示自尊的需求應(yīng)該包括來自工作的獎勵。reward為名詞，意為“報答；報償；酬謝；獎賞”；rewarding為形容詞，“值得做的；有意義的”。根據(jù)句子結(jié)構(gòu)the…from，應(yīng)選擇一個名詞的詞語，故選A。問題10:Anappreciatedgiftandthegestureofprovidingitwill______yourcoworker'sday.選項:lookup選項:lightup選項:liftto參考答案是：lightup解析:譯文：恰到好處的禮物和送禮方式會使你的同事感到高興。短語lookup為動詞+副詞結(jié)構(gòu)，意為“改善，好轉(zhuǎn)”，同becomebetter；lightup為動詞+介詞+sth結(jié)構(gòu)，意為“使高興起來，（使）顯出笑意”；liftto為動詞+介詞+sth結(jié)構(gòu)，“舉起，提起，抬起，吊起”。根據(jù)句意，應(yīng)選擇“使高興起來”，故選B。問題11:Afacilityenablingparticipantsindistantlocationsto_____aconferenceelectronically.選項:takeapart選項:takepartin選項:takeon參考答案是：takepartin解析:本題考查動詞詞組辨析。takepartin意為“參加，參與”，指參加群眾性活動、會議、勞動、游行等，根據(jù)句意，故選B。問題12:Iliketothink______.Iamalwaystheonefindingnewwaystoasituationorchallenge.選項:insideofthebox選項:ofthebox選項:outsideofthebox參考答案是：outsideofthebox解析:譯文：我喜歡跳出固有的思維模式，常常是打破現(xiàn)狀、應(yīng)對挑戰(zhàn)發(fā)現(xiàn)新出路的那個人。本題考查動詞的固定搭配，thinkoutsideofthebox為固定搭配，暗喻“跳出固有思維模式;跳脫框架思考”，相同的表達還有thinkingoutoftheboxorthinkingbeyondthebox，故選C。問題13:Regularandconcretefeedbackisimportantwhen______withaworkerwhoisnotperforminguptoherpotential.選項:todeal選項:dealing選項:dealt參考答案是：dealing解析:譯文：在應(yīng)對那些沒充分發(fā)揮潛力的員工時，定時提供具體的反饋是很重要的。如果從句主語也是主句主語，則從句中可以省略主語和系動詞，所以答案是dealing。問題14:Eachemployee,__________his/herspotonthetotempole,hasaninfluenceonhowGoogleperforms.選項:regardlessof選項:eventhough選項:although參考答案是：regardlessof解析:此題的考點是regardlessof不管，不顧的意思。譯文：每個人，無論他（她）在什么崗位，都對谷歌的運營產(chǎn)生影響。故選A。問題15:Althoughwecan'tcompeteintermsofsize,I_____believeweholdanadvantageintermsofdedicationtocustomerservice.選項:did選項:do選項:have參考答案是：do解析:此題的考點為強調(diào)謂語動詞的強調(diào)詞。通過在謂語動詞前加助動詞“do,does或did”來完成。此句中從句是一般現(xiàn)在時，通過句意我們知道主句也應(yīng)該是一般現(xiàn)在時。因此主句用“do”表示強調(diào)，而不用“did”。句意：雖然我們在規(guī)模上沒有競爭力，但我確實相信，我們在悉心服務(wù)客戶方面擁有優(yōu)勢?！按_實相信”表示強調(diào)，故選B。閱讀理解（單選題）Themeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.

Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessage“Sendreinforcements,we'regoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome—“Sendthreeandfour-pence,we'regoingtoadance.”Thereinforcementsneverarrived.

Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.

Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.

Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.

Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lacking,orinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.

Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeism,andgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.問題1:Whatdoesthephrase“confirmingreceptionofthesentmessages”meaninParagraph1?選項:Tomakesurethatthemessagesaresenttotherightreceivers.選項:Tomakesurethatthemessagesarefullyunderstood.選項:Tomakesurethatthemessagesarecorrectlyunderstoodbytherightreceivers.參考答案是：Tomakesurethatthemessagesarecorrectlyunderstoodbytherightreceivers.解析:這是一道推斷題。本題詢問“對已發(fā)送信息進行接受確認指的是……”。此題信息對應(yīng)文章第一段，需要讀懂段落大意，即“被對的接收者正確理解”，所以選擇C。問題1:InthefamousBritishArmyCommanderstory,whichstepprobablywasrightinthecommunicationchain?選項:Conceiving.選項:Sending.選項:Receiving.參考答案是：Conceiving.解析:這是一道判斷題。本題詢問“在那個著名的英國軍隊指揮官故事中，溝通鏈上的哪個環(huán)節(jié)可能沒有出錯”。此題信息對應(yīng)文章第二段，需要讀懂段落大意，同時分析判斷該故事中信息的擬定、傳遞和接收三個溝通環(huán)節(jié)哪一個最不容易出錯。根據(jù)故事情節(jié)，可大致判斷“信息的擬定”環(huán)節(jié)沒有出現(xiàn)錯誤，所以選擇A。問題1:WhatisChinesewhispers?選項:WhowhispersinChinese.選項:Agametopassmessagesaroundinawhisper.選項:Chinesepeoplewhodon'tnormallytalkveryloudly.參考答案是：Agametopassmessagesaroundinawhisper.解析:這是一道細節(jié)題。本題詢問“什么是傳話游戲”，對于不熟悉該游戲的人，需要完整閱讀文章第三段即可做出判斷，即選項B為正確解釋。問題1:Whendoes“allocativesuccess”happen?選項:Therightinformationgoestotherightplace.選項:Acompanygathersinformationfromunderstaffingdepartments.選項:Thecorrectinformationwillbesentbytherightdepartment.參考答案是：Therightinformationgoestotherightplace.解析:這是一道細節(jié)題。本題詢問“分配成功在何時會發(fā)生”，需仔細閱讀文章第五段關(guān)于分配錯誤如何產(chǎn)生的說明，特別是第二句關(guān)于此類錯誤的詳細定義，然后推斷出在什么情況下可以避免發(fā)生此類錯誤，正確選項為A。問題1:Accordingtothelastparagraph,whatresultwillbecausedbyhumanfailure?選項:Increasingcreativityacrossdepartments.選項:Inadequatecommunicationbetweendepartments.選項:Increasingcustomercomplaints.參考答案是：Inadequatecommunicationbetweendepartments.解析:這是一道推斷題。本題詢問“根據(jù)短文判斷人為失誤會導(dǎo)致什么結(jié)果？”，需仔細閱讀文章最后一段關(guān)于人為錯誤如何產(chǎn)生的說明。正確選項為B。閱讀理解（判斷題）Astrategicplanisnottheendgoalofthestrategicplanningprocess–itistheframeworkforsuccessfullyimplementingastrategy.Untilastrategicplanisputintoeffect,ithasnorealvalue.

Thereareseveralkeystosuccessfulimplementation.First,peopledirectlyinvolvedinexecutingthestrategymustbeincludedintheplanningprocess.Strategicplanningisnolongeratop-downdirective.Withouttheinputandfeedbackofthepeopleresponsibleforexecutingonthestrategy,aseeminglysolidstrategyislikelytofallapartwhenimplementationisattempted.

Thenextkeytosuccessfulimplementationisclearlycommunicatingthestrategytothewholecompany.Thecommunicationshouldensurethateveryoneinthecompanyunderstandsandacceptsthestrategyasthebestpathforward,andnotsimplytheleadership'slatestidea.Withoutclearcommunication,employeeslackasenseofownershipandclarityofpurpose.Whenastrategyisnotunderstoodorembraced,itusuallyresultsinmisunderstandingandunevencommitmentstoimplementation.

Anotherkeytothesuccessfulexecutionofastrategicplanistheclearandstraightforwarddescriptionoftheplananditsoperations.Eventhemostbrilliantstrategyfacesfailureifitcannotbeexplainedclearlyandconcisely.問題1:Thefinalgoalofthestrategicplanningprocessisastrategicplan.選項:T選項:F參考答案是：F解析:這是一道細節(jié)題。一般對于細節(jié)題，我們需要查找信息所對應(yīng)的句子或者句群。此題信息對應(yīng)文章第一段的第一句話，即“戰(zhàn)略計劃不是戰(zhàn)略規(guī)劃過程的最終目標”，所以選F。問題1:Astrategicplanisvaluableifitisexecuted.選項:T選項:F參考答案是：T解析:這是一道細節(jié)題。此題信息對應(yīng)文章第一段的最后一句話，即“如果戰(zhàn)略計劃沒有得以實施的話，其實它本身是毫無價值可言的”，所以選T。問題1:Therearefourkeystosuccessfulimplementation.選項:T選項:F參考答案是：F解析:這是一道推斷題。此題應(yīng)對全文做出推斷，文章中列舉了三個關(guān)鍵因素，而不是四個，所以選F。問題1:Agoodstrategyislikelytofallapartwithouttheinputandfeedbackofthepeopleresponsibleforexecutingthestrategy.選項:T選項:F參考答案是：T解析:這是一道細節(jié)題。文章第二段的最后一句話，所以選T。問題1:Leadership'sideadeterminesall.選項:T選項:F參考答案是：F解析:這是一道推斷題。題干“領(lǐng)導(dǎo)意志決定一切”，從第三段的大意得出否定，所以選F。寫作（問答題）問題1:Writea