《跨境電商英語(yǔ)》課件- Skills for Writing Inquiries and Replies

Objectives:TogiveabriefintroductiontohowtowriteenquiriesandrepliesToenableSstobecomeawareofdifferentconventionalitiesusedforwritingenquiriesandrepliesTopracticeusingdifferentconventionalitiesusedforwritingenquiriesandrepliesTodoexercisesSkillsforWritingInquiriesandReplies

I.HowtoWriteEnquiriesandReplies

Enquiriesshouldbebrief,specific,courteousandreasonable.Inreturn,theanswerstoenquiriesshouldbeprompt,courteousandhelpful.Incasethegoodsenquiredforarecurrentlyoutofstock,thesuppliershouldinformtheenquirerwhentheywillbeavailableand,bytakingthisopportunity,introducesomeotherproductsassubstitutessoastocreateagoodimpression,whichhopefullywillresultinmorebusiness.II.ConventionalitiesforWritingInquiries

1.Thankyouverymuchforyourextensivecooperationwithus.2.Thanksforthegoodrelation.Wewanttohearmoreinformationfromyou.3.Weareinterestedinyourmen’sshirtsdisplayedinyourshowroom.4.Youradvertisementinthismonth’sissueofChinaForeignTradeinterestsus,andweshouldliketoreceivefulldetailsofyourcommodities.5.Weshouldliketoknowyourtermsoftrade.II:ConventionalitiesforWritingInquiries

6.Iftermsanddeliverydatearesatisfactory,weshouldexpecttoplaceregularorderswithyou.7.Thecaptionedgoodsareurgentlyneeded,sowewishtoreceiveyourproformainvoicebyreturn.8.Pleaseadviseifyouareabletoofferthisproductandincludeleadtime,packagingandpriceFOBChinaportandCIFChicago.9.Asthematterisurgent,weshouldliketohavethereplywithinthisweek.10.Weshallbeobligedifyouwillsendussomesampleswiththebesttermsatyourearliestconvenience.III.ConventionalitiesforWritingRepliestoInquiries

1.Wethankyouforyourletterofferingyourservicesandshouldliketodiscussthepossibilityofexpandingtradewithyou.2.YourenquiryofMarch27thhasbeenreferredtousforattentionaswearetheexportersofthearticlesyourequire.3.ItgivesuspleasuretosendyouthecataloguesaskedforinyourletterofApril20th.4.PleasenotethatwecanonlyacceptpaymentbyL/Cinourbusinessdealingswiththedevelopingcountries.III.ConventionalitiesforWritingRepliestoInquiries

5.Weshallmakedeliveryofthegoodsuponreceiptofyourorder.6.Wehopethesampleswillreachyouingoodtimeandlookforwardtoyourorder.7.WewereverypleasedtoreceiveyourletterofAugust4.Asrequested,weencloseourillustratedcatalogue.8.Weshallgiveyoufurtherdetailsaboutplumbingandheatingsuppliesinthenextfewdays.9.Assoonasweareabletosayanythingdefinite(giveyoufurtherinformation)regardingoursupplyofcompressors,wewillcableyouagain.Exercise

1.Pleasefillinthefollowingblankswiththewordsorexpressionsinthebox.thatenclosingrangestanduptoforyourselvesunderseparatecoverThankyouforyourletterofApril3inwhichyouaskedustosendyoudetailsoftheladies’andchildren’shoesthatwemanufactureinleatherandP.V.C(=polyvinylchloride)Wehavepleasurein

threecopiesofourillustratedcatalogueandprice-listoftheshoes

weproduce.Fromtheseyouwillbeabletoseethatweareabletoofferaverywide

ofshoesandthatthestylesaremodernandverypopular.

wearealsosendingyouasamplepairofladies'shoesinleatherandachildren'spairinP.V.C.Youwillbeabletosee

fromthesethatthequalityisveryhighandthatthematerialusedwill

poorweatherconditions.AnswerExercise

1.TranslatethefollowingintoEnglish.敬啟者：摩托車詢價(jià)我公司擬進(jìn)口一批男、女式摩托車，請(qǐng)貴公司惠寄一份摩托車產(chǎn)品目錄(catalogue)及現(xiàn)行價(jià)目表(currentprice-list)。我公司是國(guó)內(nèi)重要的車輛進(jìn)出口商，分公司(branches)遍及中國(guó)各大城市。假如貴公司的摩托車符合我們的要求，且價(jià)格可以接受，則我們打算定期訂購(gòu)(toplaceregularorders)相當(dāng)數(shù)量的摩托車。請(qǐng)貴公司在回函中闡明，假如我們定期大宗訂購(gòu)，是否可享有優(yōu)惠折扣(specialdiscount)以便我們能夠低價(jià)出售，因?yàn)楸±噤N一直是我們公司得以發(fā)展的原因之一。如果價(jià)格可以優(yōu)惠，我們打算擔(dān)保每年最低數(shù)量的訂單(guaranteedannualminimumnumber)，具體數(shù)目有待磋商決定(mutuallyagreed)。盼復(fù)AnswerExercise

1.TranslatethefollowingintoChinese.DearSirsWewouldlikeyoutoenquireintothefinancialandcreditstatusofafirminMilanonourbehalf.ThefirmisSantoDomino&Co.,distributorsofsparepartsforcars.TheirbankistheBancodiItalino,of73ViaMilano.Wewouldliketoknowtheirgeneralfinancialreliability.Inparticular,theirtradewithuswillinvolveasumofUSD50,000initially,andperhapsamonthlycreditofUSD5,000w