郵輪上的餐廳服務(wù)天津海運(yùn)職業(yè)劉艷課件

郵輪上的餐廳服務(wù)CruiseRestaurantService天津海運(yùn)職業(yè)學(xué)院劉艷TianjinMaritimeCollegeLiuYan風(fēng)格迥異的郵輪餐廳Avarietyofrestaurants細(xì)致周到的用餐服務(wù)Meticulousandthoughtfulservice精心烹制的特色美食delicaciesthatiscarefullycooked目錄Content郵輪主餐廳Cruisemainrestaurant1郵輪特色餐廳Cruisespecialrestaurant2郵輪自助餐廳Cruisecafeteria3郵輪主餐廳Cruisemainrestaurant01PART1郵輪主餐廳概述Overviewofcruisemainrestaurant郵輪主餐廳Cruisemainrestaurant正餐時間提供正式的點(diǎn)餐服務(wù)Formalorderingserviceisprovidedatdinnertime1郵輪主餐廳概述Overviewofcruisemainrestaurant郵輪主餐廳Cruisemainrestaurant主餐廳是郵輪上舉行大型宴會的場所Themaindiningroomisthevenueforlarge-scalebanquetsoncruiseships2郵輪主餐廳美食Foodsofcruisemainrestaurant郵輪主餐廳Cruisemainrestaurant主餐廳以提供西式正餐為主Themainrestaurantserveswestern-styledinner3郵輪主餐廳服務(wù)Cruisemainrestaurantservice郵輪主餐廳Cruisemainrestaurant開餐前Beforedinner環(huán)境布置Environment擺放桌椅Tablesandchairs擺放餐具Cutlery準(zhǔn)備餐單Menu3郵輪主餐廳服務(wù)Cruisemainrestaurantservice郵輪主餐廳Cruisemainrestaurant開餐時Atdinner門口迎賓Welcome引領(lǐng)入位Leadtheway3郵輪主餐廳服務(wù)Cruisemainrestaurantservice郵輪主餐廳Cruisemainrestaurant開餐時Atdinner上菜Dishservice斟酒Wineservice3郵輪主餐廳服務(wù)Cruisemainrestaurantservice郵輪主餐廳Cruisemainrestaurant開餐后Afterdinner餐桌整理Tablesetting4郵輪主餐廳禮儀Cruisemainrestaurantetiquette郵輪主餐廳Cruisemainrestaurant第一批次：晚上5-6點(diǎn)左右FirstBatch:5-6PM第二批次：晚上8-9點(diǎn)左右SecondBatch:8-9PM大型郵輪主餐廳晚餐采取批次用餐的方式Dinnerisservedinbatches4郵輪主餐廳禮儀Cruisemainrestaurantetiquette郵輪主餐廳Cruisemainrestaurant主餐廳是正式社交場合，游客著正裝進(jìn)入Thetouristsenteredtherestaurantinformalclothes4郵輪主餐廳禮儀Cruisemainrestaurantetiquette郵輪主餐廳Cruisemainrestaurant游客與主餐廳服務(wù)人員互動并表示感謝Participateandthankeachother郵輪特色餐廳Cruisespecialrestaurant02PART1郵輪特色餐廳概述Overviewofcruisespecialrestaurant郵輪特色餐廳Cruisespecialrestaurant用餐環(huán)境更好Betterdiningenvironment服務(wù)質(zhì)量更高Betterqualityofservice菜品更具特色Betterspecials2郵輪特色餐廳美食Foodsofcruisespecialrestaurant郵輪特色餐廳Cruisespecialrestaurant提供某一個國家或地區(qū)的特色菜點(diǎn)Offeravarietyofspecials2郵輪特色餐廳美食Foodsofcruisespecialrestaurant郵輪特色餐廳Cruisespecialrestaurant藍(lán)寶石公主號郵輪SapphirePrincess3郵輪特色餐廳服務(wù)CruiseSpecialRestaurantService郵輪特色餐廳Cruisespecialrestaurant世朋郵輪SeabournCruiseLine游客與廚師一起上岸采購食材

Thetouristswentashorewiththechefto

buyingredients通過開放式廚房欣賞廚師技藝

Enjoythechef'sskillsinanopenkitchen郵輪特色餐廳Cruisespecialrestaurant風(fēng)星郵輪WindstarCruiseLine提供烹飪課程Offercookingclasses特色用餐環(huán)境Specialdiningenvironment3郵輪特色餐廳服務(wù)CruiseSpecialRestaurantService4郵輪特色餐廳禮儀CruiseSpecialRestaurantetiquette郵輪特色餐廳Cruisespecialrestaurant提前預(yù)訂Bookinadvance4郵輪特色餐廳禮儀CruiseSpecialRestaurantetiquette郵輪特色餐廳Cruisespecialrestaurant付費(fèi)餐廳Fee-payingrestaurant按餐單收費(fèi)ChargebyDish收取訂位費(fèi)Chargebyseat郵輪自助餐廳Cruisecafeteria03PART郵輪自助餐廳Cruisecafeteria1郵輪自助餐廳概述Overviewofcruisecafeteria開餐時間長

LongHours容納人數(shù)多

Largecapacity免費(fèi)餐廳LongHours郵輪自助餐廳Cruisecafeteria2郵輪自助餐廳美食Foodsofcruisecafeteria西式菜品Westernfood中式菜品Chinesefood郵輪自助餐廳Cruisecafeteria3郵輪自助餐廳服務(wù)Cruisecafeteriaservice開餐前BeforedinnerBeforedinner整理餐臺、餐具等Settingthetable郵輪自助餐廳Cruisecafeteria3郵輪自助餐廳服務(wù)Cruisecafeteriaservice開餐時AtdinnerAtdinner禮貌待客Politeservice補(bǔ)充菜品Plentyofdishes撤換餐盤Replacecutlery郵輪自助餐廳Cruisecafeteria3郵輪自助餐廳服務(wù)Cruisecafeteriaservice開餐后AfterdinnerAfterdinner環(huán)境整理cleaning郵輪自助餐廳Cruisecafeteria4郵輪自助餐廳禮儀Cruisecafeteriaetiquette餐前洗手Washhandsbeforemeals按需取餐Takeondemand排隊(duì)取餐Standinline規(guī)范取餐Therightway郵輪優(yōu)質(zhì)餐飲管理

Cruisequalitycateringmanagement用餐客人相對固定Sameguests郵輪餐飲管理的復(fù)雜性Thecomplexityofcruisecateringmanagement用餐時間相對集中Sametime開餐時間相對較長LongHours食材港口一次補(bǔ)給Purchasingrawmaterialsisdifficult烹飪不能明火加熱Cannotcookoveranopenflame郵輪特色美食創(chuàng)新FoodandbeverageinnovationMeetcustomerneeds充分了解顧客需求本講小結(jié)SUMMARY郵輪上的餐廳CruiseRestaurantService郵輪主餐廳Cruisemainrestaurant郵輪特色餐廳Cruisespecialrestaurant