雙語(yǔ)客運(yùn)值班員旅客運(yùn)輸合同課件

LiuzhouRailwayVocationalTechnicalCollege明德礪志求知篤行雙語(yǔ)客運(yùn)值班員BILINGUALPASSENGERATTENDANT旅客運(yùn)輸合同Contractofpassengertransportation教學(xué)團(tuán)隊(duì)TeachingteamYinTian尹天雷蓮桂Leiliangui李秀聰Lixiucong周雯Zhouwen目錄contents1旅客運(yùn)輸合同的含義Themeaningofthepassengertransportationcontract2旅客運(yùn)輸合同的成立時(shí)間Theformationtimeofthepassengertransportationcontract3旅客和承運(yùn)人的權(quán)利義務(wù)RightsandObligationsofPassengersandCarriers旅客運(yùn)輸合同Contractofpassengertransportation1旅客運(yùn)輸合同的含義旅客運(yùn)輸合同的含義Themeaningofthepassengertransportationcontract旅客運(yùn)輸合同：明確承運(yùn)人與旅客之間權(quán)利、義務(wù)關(guān)系的協(xié)議。Passengercarriagecontract:anagreementthatclarifiestherelationshipbetweentherightsandobligationsbetweenthecarrierandthepassenger.一、旅客運(yùn)輸合同的含義Themeaningofthepassengertransportationcontract1.旅客：持有有效乘車憑證的人和同行的免費(fèi)兒童；根據(jù)貨物運(yùn)輸合同押運(yùn)貨物的押運(yùn)人視為旅客。Passengers:personswithvalidtravelvouchersandfreechildrenaccompanyingthem;Theescortwhoescortsthegoodsunderthecontractofcarriageisconsideredapassenger.2.承運(yùn)人：簽訂運(yùn)輸合同的運(yùn)輸企業(yè)。Carrier:atransportenterprisethathasenteredintoacontractofcarriage.一、旅客運(yùn)輸合同的含義Themeaningofthepassengertransportationcontract旅客：持有有效乘車憑證的人和同行的免費(fèi)兒童；根據(jù)貨物運(yùn)輸合同押運(yùn)貨物的押運(yùn)人視為旅客。Passengers:personswithvalidtravelvouchersandfreechildrenaccompanyingthem;Theescortwhoescortsthegoodsunderthecontractofcarriageisconsideredapassenger.鐵路乘車證特種乘車證SpecialRidePassRailpass車票(含電子票)Tickets(includingelectronictickets)有效乘車憑證Validridingcertificate一、旅客運(yùn)輸合同的含義Themeaningofthepassengertransportationcontract2旅客運(yùn)輸合同的成立時(shí)間旅客運(yùn)輸合同的成立時(shí)間Theformationtimeofthepassengertransportationcontract二、旅客運(yùn)輸合同成立時(shí)間Theformationtimeofthepassengertransportationcontract1車票：以鐵路運(yùn)輸企業(yè)售出車票時(shí)合同成立。Ticket:Thecontractwasformedwhentheticketwassoldbyarailtransportcompany.2鐵路乘車證和特種乘車證：以檢票進(jìn)站的時(shí)間合同成立時(shí)間。RailPassandSpecialRidePass:Thetimethecontractwasformedbasedonthetimeofcheck-in.3無(wú)票人員（經(jīng)車站同意先上車后補(bǔ)票的）：自進(jìn)入進(jìn)站口時(shí)合同成立。Personnelwithouttickets(thosewhohaveboardedthetrainfirstandthenrefilledtheticketwiththeconsentofthestation):Thecontractisformedwhenenteringthestationentrance.3旅客和承運(yùn)人的權(quán)利義務(wù)旅客和承運(yùn)人的權(quán)利義務(wù)RightsandObligationsofPassengersandCarriers旅客的權(quán)利TherightsofPassengers1．依據(jù)車票票面記載的內(nèi)容乘車；Boardthetrainaccordingtothecontentsstatedontheticketface;三、旅客和承運(yùn)人的權(quán)利義務(wù)RightsandObligationsofPassengersandCarriers2．要求承運(yùn)人提供與車票等級(jí)相適應(yīng)的服務(wù)并保障其旅行安全；Thecarrierisrequiredtoprovideservicesappropriatetotheticketclassandtoensurethesafetyofitstravel;3．對(duì)運(yùn)送期間發(fā)生的身體損害有權(quán)要求承運(yùn)人賠償；Therighttoclaimcompensationfromthecarrierforbodilydamageoccurringduringcarriage;4．對(duì)運(yùn)送期間因承運(yùn)人過(guò)錯(cuò)造成的隨身攜帶物品損失有權(quán)要求承運(yùn)人賠償。Thecarrierisentitledtocompensationfordamagetocarry-onitemscausedbythecarrier'sfaultduringcarriage.承運(yùn)人的義務(wù)TheobligationsofCarriers1．確保旅客運(yùn)輸安全正點(diǎn)；Ensurethesafetyandpunctualityofpassengertransportation;2．為旅客提供良好的旅行環(huán)境和服務(wù)設(shè)施，不斷提高服務(wù)質(zhì)量，文明禮貌地為旅客服務(wù);Providepassengerswithagoodtravelenvironmentandservicefacilities,continuouslyimprovethequalityofservice,andservepassengersinacivilizedandcourteousmanner;3．對(duì)運(yùn)送期間發(fā)生的旅客身體損害予以賠償；Compensationshallbemadeforbodilydamagetopassengersincurredduringcarriage;4．對(duì)運(yùn)送期間因承運(yùn)人過(guò)錯(cuò)造成的旅客隨身攜帶物品損失予以賠償。Compensationshallbemadeforthelossofthepassenger'scarry-onitemscausedbythefaultofthecarrierduringthecarriage.對(duì)比comparison旅客的義務(wù)TheobligationsofPassengers1．支付運(yùn)輸費(fèi)用，當(dāng)場(chǎng)核對(duì)票、款，妥善保管車票，保持票面信息完整可識(shí)別；Paythetransportationcosts,checktheticketandpaymentonthespot,properlykeeptheticket,andkeeptheticketinformationcompleteandrecognizable;三、旅客和承運(yùn)人的權(quán)利義務(wù)RightsandObligationsofPassengersandCarriers2．遵守國(guó)家法令和鐵路運(yùn)輸規(guī)章制度，聽從鐵路車站、列車工作人員的引導(dǎo)，按照車站的引導(dǎo)標(biāo)志進(jìn)、出站；Abidebynationallawsandregulationsandrailwaytransportationrulesandregulations,followtheguidanceofrailwaystationsandtrainstaff,andfollowtheguidancesignsofthestationtoenterandexitthestation;3．愛(ài)護(hù)鐵路設(shè)備、設(shè)施，維護(hù)公共秩序和運(yùn)輸安全；Careforrailwayequipmentandfacilities,maintainpublicorderandtransportsafety;4．對(duì)所造成鐵路或者其他旅客的損失予以賠償。Compensationshallbemadeforthelossofrailwaysorotherpassengerscaused.承運(yùn)人的權(quán)利TherightsofCarriers1．依照規(guī)定收取運(yùn)輸費(fèi)用；Transportationfeesarechargedinaccordancewithregulations;2．要求旅客遵守國(guó)家法令和鐵路規(guī)章制度，保證安全；Passengersarerequiredtocomplywithnationallawsandregulationsandrailwayrulesandregulationstoensuresafety;3．對(duì)損害他人利益和鐵路