Brand KPIs for toys baby online shops my 1st years in the united kingdom-外文版培訓(xùn)課件（2025.2）

CONSUMER&

BRANDBrandKPIs

for

toys

&

babyonlineshops:

My

1st

Years

in

the

UnitedKingdomConsumer

Insights

reportDecember2024Discover

your

Brand

KPI

scores.

Benchmark

against

competitors

and

measureyour

brand’s

marketimpactIntroduction:

studydetailsThe

reportMethodologyThisreport

hasbeen

created

usingthe

datafromStatista’sConsumer

InsightsBrand

KPIs.Thereportprovides

you

with

key

consumer

insightsandbenchmarks

forabrand’sperformance

againsttheindustryoverall

and

theircompetitors.Design:OnlineSurveyDuration:

approx.

15

minutesLanguage:official

language(s)

ofeach

country

withAmerican

Englishoffered

asanalternativeRegions:Brazil,Germany,

India,

Mexico,

U.S.

and

UKNumberofrespondents:approx.

3750Ourdataallows

you

tomeasure

each

brand’spositioninthe

market

bycreating

aprofile

usingStatista’s5key

performance

indicators.

Which

are:

awareness,popularity,usage,loyalty,and

media

buzz.Sample:

Internet

users,

aged18

-64,

quotasset

ongender

and

ageThisreport

is

basedon

My

1st

Years’

performance

inthe

toys&baby

online

shopmarket.Fieldwork:March-April

2024Ifyou

would

liketofind

out

more

abouttheConsumerInsightsatStatista

or

theBrandProfiler,

please

clickthe

linkbelow.2Notes:Sources:

Statista

Consumer

Insights

Global,

asofDecember202471%

of

My

1st

Years

users

display

loyalty

towards

the

brandIntroduction:

key

insightsWhodoesthebrandappeal

to?How

doesthebrandperform

inthemarket??My

1st

Years’

branding

resonates

more

with?My

1st

Years

ranksoutsidetheTop10

inawarenessMillennialswithin

the

toys&babyonlineshop

market?My

1st

Years

generally

appealstowomen

more

thanmen?Thepopularity

ratingof

My1st

Years

is29%?My

1st

Years

ranksoutsidetheTop10

inusage?Among

My

1st

Years

enthusiasts,55%

fallunderthehigh-income

category?Interms

of

loyalty,My

1st

Years

isninth

inthe

UnitedKingdom?Consumers

want

theirtoys&babyonlineshopbrandstohavefriendliness,

reliability,andhonesty

/trustworthiness?My

1st

Years

hasascore

of

16%

formedia

buzz3Sources:

Statista

Consumer

Insights

Global,

asofDecember2024CHAPTER

01Brand

profileInthissection,

we

show

the

demographics

and

attitudesof

consumers

who

saytheylikethisbrandversus

the

share

ofindustryusers.

Thechapteraimsto

bringclarity

tocompanies

who

want

to

know

whotheirbrandingiscurrently

appealingtoand

what

theythinkaboutthe

industry.4Loyalty

is

the

highest

scoring

KPI

for

My

1st

Years

at

71%Brand

profile:

snapshotBrand

performance

of

My1st

YearsintheUnitedKingdom71%29%19%17%16%AwarenessPopularityUsageLoyaltyBuzz5Notes:Toys&baby

online

shops

‘a(chǎn)wareness’,‘popularity’,

‘usage’,‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:

n=1,248,

all

respondents

(awareness),

n=238,

respondents

who

know

the

individual

brand

(popularity),

n=238,respondents

who

know

the

individual

brand

(usage),

n=41,

respondents

who

have

used

the

individual

brand

(loyalty),

n=238,

respondents

who

know

the

individual

brand(buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024My

1st

Years’

branding

resonates

more

with

MillennialsBrand

profile:

consumer

demographics

(1/3)Measuring

attitudesand

opinions

among

generationshelpsidentifyyourtarget

audience

foryournextcampaigns.Share

ofgenerations50%Withthatinmind,when

looking

atthe

shareofconsumers

who

likeMy

1st

Years

bygeneration

versusthe

share

of

industryusers

ingeneral,

we

cansee

thatMy

1st

Years

islikedby0%

ofBaby

boomers

and

9%

ofGen

Xers,

whereas

thetotalshare

ofindustryusers

is8%

and

23%,

respectively.41%38%30%23%ForMillennials

andGen

Z,

50%

and

41%

feel

positivelytowards

My

1st

Years,

versus

38%

and

30%.

Socurrently,

forMy

1st

Years,

Millennials

connect

mostwith

theirbrandcompared

tothe

overall

industryuser.9%8%0%Baby

BoomerIndustryuserGen

ZMillennialsGen

XBrand

enthusiast6Notes:“How

oldareyou?”;Single

Pick;“When

it

comestotoys

&baby

online

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:

n=68,

My1st

Yearsenthusiast,

n=900,

toys

&baby

online

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024My

1st

Years

generally

appeals

to

women

morethan

menBrand

profile:

consumer

demographics

(2/3)GenderTheGender

splitbetween

brandenthusiastsof

My

1st

Years

shows

thatwomen

are

more

likely

tohaveanaffinity

with

thebrand

compared

tomen.LGBTQIA+statusUnderstanding

and

respecting

thediverse

needsandidentitiesof3%9%consumers

is

becoming

more

and

moreimportant,notjustfrom

asensitivitypointof

view,

but

also

fromrecognizingpotential

businessopportunities

thatcome

withinclusivity

and

diversity.

Andcurrently,

My

1st

Years

hasalowerproportion

of

LGBTQIA+

consumerswhen

compared

tothe

industryusers

ingeneral.51%49%59%59%

ofwomen

likeMy

1st

Yearscompared

to

41%

of

men,whereas

forthe

overall

industry,51%

of

women

usetoys&babyonlineshopscompared

to49%

ofmen.91%86%3%

of

My1st

Years

enthusiastsconsiderthemselves

to

bepartof

the

LGBTQIA+community

compared

to9%

amongindustryusers

overall.41%Brand

enthusiastFemaleIndustryuserMaleBrand

enthusiastIndustryuserNot

givenYesNo7Notes:“What

is

yourgender?”;Single

Pick;“Doyouconsider

yourself

partofthe

LGBTQ+community?”;

Single

Pick;

“When

it

comes

to

toys&baby

online

shops,

which

ofthe

following

brands

do

you

like?”;Multi

Pick;Base:

n=68,

My1st

Years

enthusiast,

n=900,

toys&baby

online

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Among

My

1st

Years

enthusiasts,

55%

fall

under

the

high-income

categoryBrand

profile:

consumer

demographics

(3/3)HouseholdincomeThegraphillustratestheannualhousehold

income

distribution

amongenthusiastsof

thebrand

anduserswithin

the

industry.HouseholdtypeThechartshows

thehousehold

type,takinginto

account

factorssuchashousehold

size,

familystructure,

andthe

number

ofchildren.3%Single15%18%38%CoupleSingleparentNuclear55%

ofMy

1st

Years

enthusiastsarefrom

high-income

households.My

1st

Years’

brandisgenerally

enjoyedmore

byconsumers

who

arepartof

anuclearhousehold,

53%

of

My

1st

Yearsenthusiastshavethiscurrent

livingsituation.18%55%9%11%53%31%32%34%Multi-generational4%3%27%10%15%ExtendedOther18%3%5%Brand

enthusiastIndustryuserLowHighMediumBrand

enthusiastIndustryuser8Notes:Recode

based

on’’Monthly/annual

household

income

(local

currency)’’;Single

Pick;Typology

basedon

’’household

size’’,

’’household

constellation’’

and

’’children

under

the

ageof14

in

household’’;

Single

Pick;“When

it

comesto

toys&baby

online

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:

n=68,

My

1stYearsenthusiast,

n=900,

toys

&baby

online

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Consumers

want

their

toys

&

baby

online

shop

brands

to

have

friendliness,reliability,

and

honesty

/

trustworthinessBrand

profile:

qualitiesQualitiesuserswant

from

toys

&babyonlineshopbrandsFortoys&baby

online

shops,the

topthree

qualitiesusers

want

from

abrandarefriendliness,

reliability,andhonesty

/trustworthiness.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%My

1st

Years

users

alsoappreciate

thesekey

attributes,indicating

My

1st

Yearsexudes

thesequalities.SocialresponsibilityCoolnessThequalitiesthatMy1st

Yearsenthusiastsare

least

focused

on

arethrill/excitement

andexclusivity.ReliabilityExclusivityMy

1st

Years

shouldwork

on

promotingreliability

to

convert

enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When

it

comesto

toys&baby

online

shops,

which

ofthese

aspects

are

mostimportant

to

you?”;Multi

Pick;“When

it

comesto

toys&baby

online

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;“When

itcomesto

toys

&baby

online

shops,

which

ofthe

following

brands

have

youused

in

the

past

12

months?”;

Multi

Pick;Base:n=41,

My

1st

Years

users’,n=68,

My

1stYearsenthusiast,

n=900,

toys

&baby

online

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Among

My

1st

Years

fans,

41%

state

that

they

get

excited

about

toys

&

babyonline

shopsBrand

profile:

attitudesWhat

doconsumersthink

oftoys

&babyonlineshopsin

general?53%50%43%41%38%30%25%24%21%20%17%15%Sustainability

is

Ivaluealow

priceimportant

to

me

over

highqualityIamwellinformedIrely

onbrandsIknow

and

trust

abouttoys&baby

topicsrelating

toIget

excitedIliketotalkaboutonlineshopstoys&babyonlineshopsBrand

enthusiastIndustryuser10

Notes:“Which

ofthese

statements

about

toys

&baby

online

shops

do

youagree

with?”;

Multi

Pick;“When

it

comesto

toys

&baby

online

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=68,

My

1st

Yearsenthusiast,

n=900,

toys&baby

online

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024CHAPTER

02Brand

KPIs

&

benchmarkingInthischapter,youcansee

howabrandperforms

againsttheirmaincompetitors

inthe

marketplace.Thissection

allows

benchmarking

ofthekey

performance

indicatorsfrom

the

brandprofile

againsttheindustryasawhole

andotherindustryleaders.1171%

of

My

1st

Years

users

display

loyalty

towards

the

brandBrand

KPIs

&benchmarking:

IndustrycomparisonBrand

performanceWhen

itcomes

to

toys&baby

online

shops,theaverage

awareness

of

abrandinthe

United

Kingdomis49%.

Awareness

ofMy

1st

Years,

however,

is

at19%.Awareness28%

ofUK

toys&babyonlineshop

userssay

theylikeMy

1st

Years,

compared

toanindustryaverage

brandpopularity

of32%.17%

ofindustryusers

intheUnitedKingdomsaytheyuseMy

1st

Years,

withtheaverage

usageof

abrandat21%.BuzzPopularity71%

ofbrandusers

saythey

would

usethe

brandagain,compared

toanaverage

loyalty

score

of

74%.My

1st

Years

hasbeen

noticed

less

inthe

mediacompared

to

other

brands,with

a“Buzz”score

of16%compared

to

19%.LoyaltyBrandUsageIndustryaverageSooverall,

the

results

showtheir

performance

tobebelow

average

compared

to

theindustry.12

Notes:Toys&baby

online

shops

‘a(chǎn)wareness’,‘popularity’,

‘usage’,‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:

n=1,248,

all

respondents

(awareness),

n=238,

respondents

who

know

the

individual

brand

(popularity),

n=238,respondents

who

know

the

individual

brand

(usage),

n=41,

respondents

who

have

used

the

individual

brand

(loyalty),

n=238,

respondents

who

know

the

individual

brand(buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024My

1st

Years

ranks

outside

the

Top

10

in

awareness

within

the

toys

&

babyonline

shop

marketBrand

KPIs

&benchmarking:

awarenessSummaryAwarenessofMy

1st

YearsRank#

BrandAwareness

%Driving

recognition

will

lead

to

growing

yourcustomerbaseand

measuring

brandawareness

isakeycomponent

toachieve

this.Withthisscore,

you

cangaugethe

current

market

presence

ofabrand,understandthebrand’svisibility,competitiveness,

andrecognition

among

theirtarget

audience.

Further

tothis,itisaperfect

way

toassess

yourcurrentmarketing

strategies.1Amazon94%92%81%77%67%67%67%64%63%24%19%2LEGO3Smyths4TEMU5Mamas

&PapasBuild-A-BearTheWorksTheEntertainerHamleysUsingtheconcept

of

aided

brand

recognition,

showingrespondents

both

the

brand’slogo

andthe

writtenbrandname,we

asked:

“Doyou

know

thisbrand,

evenifonly

byname?”.678Outofallrespondents,

19%

were

aware

of

My

1stYears.

Thisranksthemoutside

the

Top

10

comparedtootherbrandssurveyed

inthismarket.81%9AwarenessN/A10PoundToys13

Notes:“Doyouknow

this

brand,

evenif

only

by

name?”;Multi

Pick;

Base:

n=1,248,

all

respondents

(awareness)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024The

popularity

rating

of

My

1st

Years

is

29%Brand

KPIs

&benchmarking:

popularitySummaryPopularity

ofMy

1st

YearsRank#

BrandPopularity%ThepopularityKPIisagreat

indicatorof

brandperception

among

current

andpotentialfuturecustomers.

Thesocial

proof

provided

byahigh

scorecansignifyhow

trustworthy

abrandisandinfluenceconsumer

engagement.

Brandswith

alarge

engagedfollowing

canoften

enjoy

higherlevels

of

advocacyandloyalty.1Amazon59%51%44%40%36%34%32%31%29%29%2LEGO29%3Smyths4Build-A-BearTheEntertainerTheWorksHamleysOutofconsumers

who

knew

thebrand,

28%

saidtheyliked

My

1st

Years.

Thisranksthemtenthcompared

toother

brandssurveyed

inthismarket.56771%8Kiddies

KingdomMamas

&PapasMy1st

Years9PopularityN/A1014

Notes:“When

it

comesto

toys&baby

online

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=238,

respondentswho

know

the

individual

brand

(popularity)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024My

1st

Years

ranks

outside

the

Top

10

in

usageBrand

KPIs

&benchmarking:

usageSummaryUsage

ofMy

1st

YearsRank#

BrandUsage

%49%Afterpopularity,we

want

tocover

thevalueactiongapsotounderstandifthe

brandwas

alsobeing

used,weasked

each

respondent:

“When

itcomes

to

toys&babyonlineshops,which

of

the

following

brandshaveyou

used

inthepast12

months?”.1Amazon17%2LEGO28%3Smyths25%Outofconsumers

who

knew

thebrand,

17%

saidtheyused

My

1st

Years.

ThisranksthemoutsidetheTop10compared

to

other

brandssurveyed

inthismarket.4TEMU24%5TheWorksTheEntertainerKiddies

KingdomChildsplay

ClothingBabyPlanetBuild-A-Bear23%621%720%819%83%919%UsageN/A1018%15

Notes:“When

it

comesto

toys&baby

online

shops,

which

ofthe

following

brands

have

youused

in

the

past

12

months?”;

Multi

Pick;

Base:n=238,

respondents

who

know

the

individual

brandSources:

Statista

Consumer

Insights

Global,

asofDecember2024In

terms

of

loyalty,

My

1st

Years

is

ninth

in

the

United

KingdomBrand

KPIs

&benchmarking:

loyaltySummaryLoyalty

ofMy

1st

Years’

consumersRank#

BrandLoyalty

%91%Afterascertaining

the

usageof

abrandinthe

last12months,the

next

most

important

indicatorisbrandloyalty.

Thisscore

allows

ustoestablish

whether

abrandisperforming

well

inregard

to

customerretention.

Measuring

brandloyalty

establishes

aclearfeedback

loop

with

customers,

providing

valuableinsightsinto

customer

satisfaction

and

preferences.

Itisalso

apowerful

predictor

to

help

guide

marketingstrategies

andforecast

futuresalesandrevenue

moreaccurately.1Amazon2TheWorksLEGO87%29%385%4Smyths85%5TheEntertainerTEMU85%680%Tomeasure

the

loyalty

of

theseconsumers

we

askeach

respondent:

“When

itcomes

to

toys&babyonlineshops,which

of

the

following

brandsareyoulikely

to

useagaininthe

future?”.7Hamleys78%71%8PoundToysMy1st

YearsPrecious

Little

One73%971%Outofrespondents

whohaveused

My

1st

Years,

71%saidthey

would

usethebrand

again.LoyaltyN/A1069%16

Notes:“When

it

comesto

toys&baby

online

shops,

which

ofthe

following

brands

are

youlikely

to

use

againin

the

future?”;MultiPick;Base:n=41,

respondents

who

have

used

the

individual

brand

(loyalty)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024My

1st

Years

has

a

score

of

16%

for

media

buzzBrand

KPIs

&benchmarking:

buzzSummaryBuzzofMy1st

YearsRank#

BrandBuzz%41%Isthebrand

hot

or

not?Isitcausingastirinthemediaandonline,tofind

thisoutwe

asked

each

respondent:“Whichof

the

following

brandshaveyounoticed

inthemedia,on

social

media,or

inadvertising

inthepast3months?”.1Amazon16%2TEMU31%3LEGO30%Outofconsumers

who

knew

thebrand,

16%

saidtheyhadheardaboutMy

1st

Years

inthe

media.

Thisranksthemninth

compared

to

other

brandssurveyed

inthismarket.4Kiddies

KingdomSmyths24%523%6BabyPlanetBuild-A-BearChildsplay

ClothingMy1st

YearsOnline4Baby22%721%816%84%916%BuzzN/A1015%17

Notes:“Which

ofthe

following

brands

have

younoticed

in

the

media,

onsocial

media,

orin

advertising

in

the

past3months?”;

Multi

Pick;

Base:

n=238,

respondents

who

know

the

individual

brand

(Buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024STATISTACONSUMER

INSIGHTSUnderstand

what

drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe

Statista

Consumer

Insights,

youget

access

tostreamlinedmarketresearchtoolsandallresultsofthe

exclusiveStatista

surveys.

Leverage

consumerinsig