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TheGenZEffect
ShapingtheYearofImpact
TheGenZEffect|ShapingtheYearofImpact 1
?2025dentsu|allrightsreserved
TheGenZEffect:ShapingtheYearofImpact
ThisspecialeditiondivesheadfirstintothemedialandscapeasseenthroughthelensofGenZ,buildingontheinsightsfromour2025MediaTrendsreport,TheYearofImpact.Withnineincisivearticles,includingcontributionsfromdentsu’sownGenZexpertswhoarenotonlyshapingcampaignsfortheirgenerationbutarepartofit,andconsumersfromImagenInsights,aGenZfocusedqualitativeinsightscompany,we’vebroughttogetherarichmixofperspectives.Together,thesevoicesdissectthetrendsthatarereshapinghowpeopleconsumeandengagewithcontent.
Fromthepivottoalgorithmicplanningtocapturingamillionmicro-moments,wetacklethereal-worldimpactofconnectedtelevisionandthesurgeoftheaugmentedmediatoolkit.
Weexplorethepartnershipgoldrush,andthepowerfoundinnichecommunities,all
whileexamininghowourlivesareincreasinglypoweredbyAI.
ThiseditionshowcasesthecreativityandingenuityofGenZvoiceswhoarenotjustnavigatingtheshiftingtidesofmediabutareactivelysteeringtheship.It’saboldlookatthefutureofmedia,drivenbythefreshperspectivesthatwilldefinetomorrow’sconversations.
TheGenZEffect|ShapingtheYearofImpact 2
Contents
YourLife.PoweredbyAI. 4
TheAugmentedMediaToolkit 6
AMillionMicro-Moments 8
PowerinNiches 10
ConnectedTelevisionGetsRealScale 12
ThePivottoAlgorithmPlanning 14
RetailReshapesMedia 16
ABetterSupplyChain 18
ThePartnershipGoldRush 20
UnevenlyDistributed 22
Aboutdentsu 24
TheGenZEffect|ShapingtheYearofImpact 3
YourLife.PoweredbyAI.
SincethelaunchofChatGPTinNovember2022,1generativeAIhasalreadymadewavesinhowweinteractwithmediaandbrands.
Weexpectittoreshapetheseinteractionsevenfurtherin2025.
MorethanaquarterofEuropeansbelievegenerativeAIwillsignificantlyimpacttheirpersonallivesinthenextyear.2However,forittoreallysucceed,itneeds
tomovebeyondchatinterfacesandembeditselfintoeverydayservices.
PlatformslikeDuolingo3andSpotify4arealreadyenhancinguserexperienceswithAI-drivenfeaturesthatfeelalmost
GenZismorethantwiceaslikelyasGenXtousegenerativeAI.7
futuristic.Yet,thereareconcerns:manypeopleworryaboutdistinguishingbetweenrealandAI-generatedcontent,5andtheenvironmentalimpactoftrainingAIisagrowingissue.6
Lookingahead,expectgenerativeAItointegratemoreseamlesslyintoourdailylives,withinnovativeapplicationsinmobileandwearabletech.
TheGenZEffect|ShapingtheYearofImpact 4
YOURLIFE.POWEREDBYAI.
NavigatingLifewithAI
WATCHVIDEOHERE
ByMilesXu
SeniorPlanner,iProspectAge24,China
A
rtificialintelligencehasdevelopedatlightningspeedoverthepastfew
years,and,honestly,it’sreshapedhowIexperiencetravel.Youknowthatmomentwhenyou’reoutexploringanewcity,takingphotoswithfriends,andthen
yougetbacktothehotelonlytorealizethathalfofyourshotsareblurryorhaverandomstrangersphotobombing?It’stheworst.Asaguywholovessharinghighlightsonsocialmedia,thosemissedmomentscanbereallyannoying.
That’swhereAIphotoeditingtoolscomeintoplay.Withjustaclick,Icantransformthose
messyshotsintostunningimagesreadyforsocialmedia.It’slikehavingapersonalphotographerinmypocket,helpingmecapturememorieswithoutthehassle.
Andlet’stalkaboutlanguagebarriers–whenI’minacountrywhereIdon’tspeakthelanguage,navigatingmenuscanfeellikeadauntingtask.ButAIhasmybackhere,too.Appswithtranslationfunctions,likeMicrosoftTranslator
ortheYoudaoTranslatorinChina,letmetranslatemenusorhavereal-timeconversationswithwaiterswhoonlyspeakthelocallanguage.It’sagame-changerformakingthemostoutofmytravelexperiences.
AIisheretomakeourliveseasierandourexperiencesricher.
ButAIisn’tjustabouttravel,it’salsoamajorassetinmyworklife.WhenI’mwritinginanon-nativelanguage,AItoolslikeDeepLandSimplifiAIhelppolishmytexts,catchinggrammaticalerrors
andsmoothingoutawkwardsentences.It’slikehavingalanguagecoachoncall.
Plus,AIcanorganizefragmentedinformationquickly.Takemeetingnotes,forexample.Thosemomentscangetchaotic.ButwithAI,Icangenerateclearandconcisemeetingminutesthatsavemetonsoftime.It’sallaboutefficiency.
Now,whileAIisincrediblypracticalandpowerful,therearesomeimportantthingstoconsider.Forinstance,whenyouuploadphotostoeditingapps,therecanbelegalrisksinvolved,andlet’s
bereal—thelawssurroundingAIarestillcatchinguptotechnology.WeneedtothinkcriticallyabouthowweuseAIandwhatweshareonline.
AIisatoolthatenhancesourlivesinsomanyways,butit’scrucialtonavigateitresponsibly.AsaGenZ,IbelieveweneedtoembraceAI’scapabilitieswhilealsobeingmindfulofitslimitationsandpotentialrisks.So,let’suseAIsmartlyandcreatively.Afterall,it’sheretomakeourliveseasierandourexperiencesricher.
TheGenZEffect|ShapingtheYearofImpact 5
TheAugmentedMediaToolkit
Artificialintelligenceisshakingupthemedialandscape,andby2025,we’reexpectinga
waveofnewAI-drivensolutionsthatwillchangehowbrandsapproachtheircampaigns.WhilemarketershavestartedtoexploregenerativeAIthroughtoolslike
GenZwilldefinethefutureofAI-humancollaboration,withAIsettoimpact60%ofjobsinadvancedeconomies.8
MetaAdvantage+andGooglePerformanceMax,manyarestillfacingchallengesintegratingthesetechnologiesacrosstheirorganizations.
In2025,we’llseebrandstakingcharge,lookingbeyondplatformspecifictoolstotapintoAI’sfullpotentialthroughoutthemediavaluechain.Thisincludessmarterbudgeting,leveragingdatafor
predictiveinsights,andoptimizingcampaignsinrealtime.AIcanenhanceboththebaselineandtheupperlimitsofcreativityinmedia,butbrandsneedtofocusonpracticalapplicationsthatimproveefficiency,costsavings,orsaleseffectiveness.
Datagovernancewillbecrucial,ensuringtransparencyand
accountabilityasbrandsharnessAI.Withthisstrategicapproach,marketerswillgainclearerinsightsandmoreagilityindecisionmaking,settingthestageforimpactfulcampaigns.
TheGenZEffect|ShapingtheYearofImpact 6
THEAUGMENTEDMEDIATOOLKIT
BalancingAIwithHumanInsight
WATCHVIDEOHERE
ByNikhoRudah
Strategist,dentsuAge27,SouthAfrica
W
henitcomestowork,AIhasbecomeaninvaluabletool.What
excitesmemostishowitoverlayswithexistingdata,insights,
andaudiencetools.Itgivesustheabilitytoexploredifferentoutcomes,imaginepossibilities,andsolvecomplexproblems.AtdentsuSouthAfrica,we’vebuiltadashboardcalledPulse,whichconsolidatesallrelevantbrandandcategorydata.WeoftencombinethiswithGenCX,anAItool,togenerateinsightsandrecommendationsonthebest
waystoapproachmediaplanningbasedonthosedatapoints.
Buthere’sthething:AIdoesn’talwaystakeintoaccounttheanecdotalelementsthat
arecrucialtowhatwedoinadvertising.It’sgreatfor
optimization,forsure,butit’snotaone-size-fits-allsolution.That’swhyIseeAIasatoolfor
consideration—anenhancementthatcanguidedecisionsbutshouldn’tbethefinalword.It’stheretosupport,notreplace,thehumaninsightsthatmakeourworksopowerful.
AIandhumaninsightsdon’thavetobeatodds.Instead,theyshouldcoexist,complementingeachothertocreatesomethinggreaterthaneithercouldachievealone.
Inmypersonallife,AItakesonadifferentrole.Asaconsumer,
Iuseittosavetime,helpingmequicklydigestnewinformation.It’sincrediblyefficientatstreamliningtasks,buttransparencyis
key.Iwanttoknowwherethe
informationiscomingfrom,andthat’sanimportantpartofmyrelationshipwithAI.Whenitcomestopersonalization,I’mprettyaccepting—aslongasI’mawareit’sbeingused.
However,there’salwaysatensionwithAI,especiallyaroundthelegitimacyofitsdataandhow
itintegrates—orsometimesoverlooks—thehumanexperience.Myhopeforthefutureisthatbusinessleadersrecognizethere’sroomforboth.AIandhumaninsightsdon’thavetobeatodds.Instead,theyshouldcoexist,complementingeachothertocreatesomethinggreaterthaneithercouldachievealone.
Ultimately,thevalueliesinstrikingthatbalance—leveragingthestrengthsoftechnologywhileneverforgettingtheuniqueperspectivethatonlyhumanexperiencecanprovide.
TheGenZEffect|ShapingtheYearofImpact 7
AMillion
Micro-Moments
Asartificialintelligenceweavesitselfintooureverydaylives,it’schangingthegameforhowbrandsconnectwithconsumers,creatingthosecrucialmediamicro-momentsthathelpbuildgenuinerelationships.
43%ofGenZsintheUSarecomfortablewithcompaniesusingtheirdataforpersonalization.13
By2025,marketersneedtotakeadvantageoftheseone-on-oneinteractionstoguidepeoplethroughtheirbuyingjourneyandboostloyalty.Withsearchenginesservingupdirectanswers–leadingtonearly60%ofGooglesearchesendingwithoutanyclicks9–andsocialmediafeedstailoringcontentjustforus,weoftenfindourselvesscrollingforhourswithoutengagingfurther.Yet,
81%ofconsumerssaythatbrandsneedtosurpriseanddelightthemtotrulystandout.10
MessagingplatformslikeWhatsAppandWeChatarenowessentialforrealconversations,andAIissteppingintohandlecustomerqueries,makingthingsmorepersonalandefficient.Klarna’sAIassistant,
forinstance,tackledmorethan
2.3millionconversationsinamonth11—impressive.Aswelooktothefuture,withthreeoutoffourpeopleexpectingAItobeeverywhere,12brandsthattapintothesetechnologieswillbuildstrongerconnectionswiththeiraudiences.
TheGenZEffect|ShapingtheYearofImpact 8
AMILLIONMICRO-MOMENTS
TrustandPersonalizationinAdvertising
WATCHVIDEOHERE
ByEmmelySchr?der
JuniorCommunicationConsultant,iProspectAge26,Germany
P
ersonalizedadvertisingcanbeatrickygame.Iteitherworksperfectly,oritfalls
flat.Forme,it’sonlyeffectivewhenIalreadyknowthebrand.IfItrustthem,personalizationcanenhancemyexperience.ButifIdon’t,itoftenfeelsintrusive.
Letmegiveyouanexample.IrecentlysawalamponPinterestthatIabsolutelyloved.Suddenly,Istartedseeingadsforiteverywhere,butmostlyfrombrandsIdidn’tknoworthathadpoorreputations.Despitetheeye-catchingads,Ihesitated.Itwasn’tuntilIsawthesamelampadvertisedbyOtto—abrandItrust—thatIclicked.EventhoughIhadseenitcheaperelsewhere,Ottohadearnedmytrustovertime.Thattrustmadethepersonalizedadfeelright.
Ontheflipside,whenanunfamiliarbrandtriesto
personalizeanadforme,Ioftenfindmyselfquestioningtheirreliability.Personalizationaloneisn’tenoughtoconvinceme—Ineedvalidation.Ilookforreviews,recommendationsfromfriends,orevencommentsonsocialmedia.Realpeople’sopinionsmakeallthedifference.
IfItrustthem,personalizationcanenhancemyexperience.ButifIdon’t,itoftenfeelsintrusive.
That’swhyIlovebrandslikeDuolingo.Theygetit.Theirhumorisrelatable,theyunderstandGenZ,andtheyfocusoncreatingarealconnectionthroughsocial
media.Whentheypersonalizetheircontent,italignsperfectlywiththeirbrandidentity,andthat’swhatmakesitwork.
Buthere’sthecatch:personalizationonlyworksifitfeelstruetothebrand.Ifa
companyknownforfastfashionstartspitchingsustainableproducts,I’lllosetrust.Andoncethattrustisbroken,it’shardtoregain.
Forme,personalizedadvertisinghastomatchthespecificinterestsIcareabout.Ifabrandtriestoappealtoeveryone,theyrisklosingtheindividualconnectionthatpersonalizationissupposedtocreate.
TheGenZEffect|ShapingtheYearofImpact 9
Inaworldwhererecommendationalgorithmsdictatethestorieswesee,it’simportanttorememberthatthesenarrativesstartwithhumancreativity.Asimplejokecanmorphintoameme,influencingcultureinunexpectedways.In
74%ofGenZfanslikeseeingbrandsengagewiththingstheylike.15
2025,brandswillfindtremendousopportunitiestogrowthroughdeepinterestcommunitiesandstarinfluencers.
Digitalmediathrivesonuser-generatedcontent,andtoday’screators—rangingfromvloggerstowriters—arebecomingessentialforbrands.With85%ofCMOsplanningtoboosttheir
investmentsinshort-formcontent
andinfluencermarketing,it’s
clearthey’reeagertotapintothecreatoreconomy.14
Asnichecommunitiesgaintraction,likethosefoundonRedditorinyouthculturesonappslikeXianyu,brands
needtoconnectauthenticallywiththesepassionategroups.Successfulcontentcreators,eveninB2Bspaces,areprovingtobeinfluentialpartnersforbrands.
Expecttoseemoreinnovative
businessmodelsandpersonality-drivenbrandsemergeasmarketersrecognizethetruevalueofthesecollaborations.
Power
inNiches
TheGenZEffect|ShapingtheYearofImpact 10
POWERINNICHES
HowAuthenticityShapesInfluencers
WATCHVIDEOHERE
ByMissyGoodchild
ClientExecutive–SponsorshipandConsultancy,MKTGAge23,UnitedKingdom
I
nfluencersandcontentcreatorsareeverywhere,butwhenitcomestowhoIchoose
tofollow,itallboilsdowntosharedinterests.Whetherit’smusic,fashion,orlifestylechoices,IgravitatetowardscreatorswhoalignwithwhatIenjoy.It’saboutdiscoveringfashiontips,interests,andexperiencesthatresonatewithmyworld,notjustsomethingtrendyforthesakeofit.
Whenitcomestotrustingtheirrecommendations,authenticityiskey.Ilookforcreatorswhodon’toverloadtheirfeeds
withpaidpartnerships.Theirrecommendationsshouldfeelgenuine—alignedwiththeirtrueinterests,notwhatthey’repaidtopromote.Whenacreatorsharesaproducttheyalreadyloveandthenlaterpartnerswiththebrand,itfeelssincere,likethepartnershipisbuiltonsomethingreal,notjustdollars.
Thatsaid,Idosometimesfindmyselfquestioningwhether
influencerstrulyusetheproductstheyrecommend.Whenthey’reconstantlysharingcommission-basedlinksorads,it’shardnottowonderifit’saboutthepaycheckratherthantheproduct.Imuchpreferwhentheircontentfeelsmoreauthentic—whenthey’reintheireverydaysurroundings,notonsomeperfectlystagedset.
It’sinthosemomentsthattheycomeacrossastrustworthyandrelatable.
Whenacreatorsharesaproducttheyalreadyloveandthenlaterpartnerswiththebrand,itfeelssincere,likethepartnershipisbuiltonsomethingreal.
Seeinginfluencersinrealisticenvironmentsmakesmefeellikethey’renotjustfocusedonpresentingaperfect,
commercializedimage.It’sthosedown-to-earthmomentsthatshowthey’regenuine.It’slikethey’renottryingtosellmesomething;they’reactuallysharingpartsoftheirreallives.Andthatmakestheircontent—
andtheirrecommendations—feelmorehonest.
Idoenjoyobservingthesubtleonlinecommunitiesthatformaroundsharedinterests.It’scooltoseepeoplecometogetheraroundacreatororapassion,evenifIdon’tpersonallyinteract.
Attheendoftheday,Ithinkinfluencersshouldfocuslessonoverwhelmingtheirfeedswithsponsorshipsandmoreonsharingtheproductstheygenuinelyuseandlove.Ratherthanjumpingateveryproductdeal,theyshouldprioritizebuildingauthenticconnectionswiththeirfollowers.That’swheretherealinfluencelies.
TheGenZEffect|ShapingtheYearofImpact 11
ConnectedTelevisionGetsRealScale
Greatstoriestapintoouremotions,andnothingstirsfeelingsquitelikevideo.Asvideoconsumptionevolves,
entertainmentandtechgiantsareracingtocapturethestreamingmarket,resultinginsignificantinvestmentsinlivecontentandadvertisingsolutionsthatbrandscanleveragein2025.
Sportsarethekeytokeepingviewersengaged.Streamingexecutivesknowlivesportscreatesharedexperiencesandcommunity,withrecordratingsforeventslikethe2024SuperBowldrivingviewership.16Asaresult,platformsarelockinginlong-
75%ofGenZsdonotwatchliveTVdaily.19
termsportsdeals,withAmazonpartneringwiththeNBAandNetflixteamingupwithWWE.17
Ad-supportedtiersaregainingtraction,withPrimeVideomakingitsadoptionthedefaultandpotentiallyadding50billionimpressionstoconnectedTVin2024.18Thisshiftisopeningnewopportunitiesforadvertiserstoconnectwithtargetedaudiencesinamoredynamiclandscape.
TheGenZEffect|ShapingtheYearofImpact 12
CONNECTEDTELEVISIONGETSREALSCALE
FindingMyContentinaStreamingWorld
WATCHVIDEOHERE
ByJuliaHartwig
SeniorAssociate–ClientSolutionsandPlanning,dentsuXAge25,USA
W
ithlong-formcontentavailableeverywhere,thequestionisn’t
whattowatch,buthowtodecidewhattowatch.Inaworldofendlessoptions,choicecanbeoverwhelming.Forme,TVhasbecomemygo-toforwatchinglong-formcontent.Afteralongdayofworkoncomputersandphones,sittingdowntowatchTVismywayofunwinding.
Overtheyears,myviewinghabitshavedefinitelyevolved.Istilllovekeepingupwithtrendyreality
TVshowsthatgetalotofbuzz,butIalsoenjoybinge-watchingmyfavoriteoldshows.Andmorerecently,I’vegottenintowatchingpodcasts—especiallyonesfrominfluencersIfollowonline.
Whenitcomestoplatforms,Idon’tusuallysticktojustone.I’llswitchitupbasedontheshow.IfI’meverunsureofwhattowatchnext,I’llaskfriendsfor
recommendations.Ifthatdoesn’t
work,Iheadtotheplatform’sdiscoverpage.There’salwayssomethingnewandcuratedjustforme,andit’sanicewaytofindcontentthatmatchesmyinterests.
Streaminghasrevolutionizedhowweconsumecontent,givingusmorecontroloverwhatwewatchandwhenwewatchit.
StreamingTVhasalotofbenefitscomparedtotraditionalTV.Thebiggestoneforme?Flexibility.
IlovethatIcanpauseashowwheneverIneedtoandpickituplaterwithoutmissingabeat.It
fitsperfectlyintomylifestyle.Butwiththosebenefitsalsocomesomefrustrations.TherisingcostsofsubscriptionsandthesheernumberofplatformsIneedtokeeptrackofcanbeabitmuch.
Mycontentisscatteredacrossdifferentstreamingservices,butIstillwouldn’twanttogobacktothedaysoftraditionalTV.
HavingsomanyoptionsissomethingI’vegrowntolove.Streaminghasrevolutionizedhowweconsumecontent,givingusmorecontroloverwhatwewatchandwhenwewatchit.It’snotjustaboutconvenience;it’salsoaboutpersonalization,andthatmakesallthedifference.
TheGenZEffect|ShapingtheYearofImpact 13
ThePivottoAlgorithmicPlanning
Thefutureofmarketingisshiftingintoanerathat’s100%algorithmic,meaningbrandswillneedtoprioritizealgorithm
availabilityjustasmuchastheydo
By2027,79%ofalladspendwillbedrivenbyalgorithms.20
physicalandmentalavailability.Asplatformsaimtoboostaudienceengagement,they’reconstantlyfinetuningtheirrecommendationalgorithmstodeliverpersonalizedcontent,makingAIthekeyplayerindecidingwhatinformationandadsreachconsumers.
Aftermovingfromabroadcasterafocusedonbrandbuilding,toaprecisionerathatemphasizedperformancemetrics,we’retransitioningtoanalgorithm-
drivenagewherebothbrandingandperformancematter.
Marketerswillneedtoadapttheirstrategies,usingautomationtobettertargetmicro-audiences.
ThismeansusingAItoidentifytherightsegmentsformaximumreach,expandtheiraudience,anddeterminethebestcontenttoconverteachsegment.
Additionally,brandsmustintegratetheircreativeand
mediaefforts,leveragingdynamiccreativeoptimizationasacorestrategy.Thisapproachwill
leadtofewerbuthigherqualityassets,resultinginamoresustainablemodelthatmaximizesaudienceengagementanddrivesmeaningfulresults.
TheGenZEffect|ShapingtheYearofImpact 14
THEPIVOTTOALGORITHMICPLANNING
TheAlgorithmConnection
WATCHVIDEOHERE
ByAyaDaher
MediaManager,iProspectAge24,Lebanon
M
arketingisgoingthroughamajortransformation,andhonestly,I’mherefor
it.AsaGenZ,Icarealotabouthowbrandscommunicatewithus,andthesecretsauceseemstobealgorithms.Butletmebreak
itdownforyou.Thisisn’tsolelyaboutdata;it’sabouttrustandauthenticity.
TakeTikTok,forexample.WhenIscrollthroughmyfeed,it’slikethealgorithmknowsexactlywhatIwanttosee.Itservesupcontentthatfeelspersonalandrelevant,andIdon’tevenhavetodigfor
it.It’savibe.Butthenthere’sInstagram,whichsometimesfeelsmorelikeamarketplacethanasocialplatform.It’sallads,allthetime.It’sjusttoomuch.
Brandsneedtoleveragedatatocreaterealconnections.Ifyou’retryingtoreachus,keepitnaturalandorganic.We’retired
ofbeingbombardedwithadsthatfeelforced.Whenbrandsfeelauthentic,we’remuchmorelikelytoengage.
Icarealotabouthowbrandscommunicatewithus,andthesecretsauceseemstobealgorithms.
Forme,effectivemarketingmeansstayingtruetoyouraudience.
Ifabrandtriestobeeverythingtoeveryone,itriskslosingthatspecialconnectionthatmakespersonalizationworkinthefirstplace.We’renothereforcleveralgorithmsalone;we’rehereforgenuineconnections.
TheGenZEffect|ShapingtheYearofImpact 15
RetailReshapesMedia
Retailmediaisgrowingrapidly,witha28.9%YOYincreasefueledbybrandsseekingbettermeasurementofmediainvestments.21LeadingretailerslikeAmazon,withmorethan
$50billioninadrevenue,22and
79%ofGenZbuyaproductorserviceonlineatleastonceamonth.28
Walmart,nowarmedwithVizio’s18millionactiveaccounts,23areexpandingtheiradcapabilitiesandintegratingdataacrossplatforms.Thisshiftsignalsafuturewhereretailersmaydominatenotjustretailmediabutthebroaderadvertisinglandscape.
Mediacompaniesarerespondingbyenhancingtheirshoppingcapabilities.Forinstance,Disney’spartnershipwithMercado
Libreenablesricheraudience
targeting,24whileTikToksupportsmorethan15millionglobalmerchants,25positioningitselfinthee-commercespace.
Meanwhile,paymentprocessorslikePayPal26andChase27areenteringmedia,usingfinancialdatatoofferuniqueshopperinsights.
Thisconvergenceofretail,media,andfinancesuggestsafuturewhereshopperdataiscentral
tocampaigns,withacquisitionspotentiallyreshapingtheindustryasboundariesblur.
TheGenZEffect|ShapingtheYearofImpact 16
RETAILRESHAPESMEDIA
GenZIsTiredofSocialMediaAds
WATCHVIDEOHERE
ByHarirataDiallo
ImagenInsightsCommunityMemberAge24,Switzerland
W
henI’mshoppingonacompany’splatform,
Idon’tmindtheads.
Infact,IkindoflikehowtheysuggestthingsbeforeIcheckout,ithelpsmecompareoptionsandmakeabetterchoice.Butwhenitcomestosocialmedia,I’mnotafanofadspoppingupeverywhere.Itfeelsforcedandinvasive.Igoonsocialmediatorelax,catchupwithfriends,andhavealaugh,nottobepushedintobuyingthings.
Inoticethedifferenceevenmorewithlocationchanges.When
I’minLondon,myForYoupagebecomesallaboutshoppingandbuying.Ithonestlytakesthefunoutofscrollingthroughsocialmediabecauseeverythingfeelslikeanad.ButnowthatIliveinSwitzerland,it’sdifferent.TheshoppinglawsmeanIdon’tgethitwithasmanyadsonplatformslikeTikTokandIdon’tfeelforcedtobuyanything.Idostillseesome
adsbutbecauseIcan’tcheck-outthroughthatplatform,Ifeelalotmoreincontrolsoit’sareliefnottobebombardedconstantly.
Itfeelslikeadsareeverywherenowandyoucan’tescapethem.Everyapphasalineupofadswaitingforyouassoonasyouopenit.Ithinkit’schangedwhatsocialmediawassupposedtobeabout,whichwasconnectingwithothersandhavingagoodtime.
Brandsneedtobemoremindfulofthetimeswe’rein,andnot
everyoneonlineisover18.Kidsareseeingtheseads,too,andsomemightevenusetheirparents’informationtomakepurchases,whichishowyouendupwithtrendslikekidsbuyingskincareandmakeup.It’sjusttoomuch!
ThisarticlewascontributedbyImagenInsights.
WhenI’mshoppingonacompany’splatform,Idon’tmindtheads.Infact,IkindoflikehowtheysuggestthingsbeforeIcheckout.
TheGenZEffect|ShapingtheYearofImpact 17
ABetterSupplyChain
Inaworldoverflowingwithcontentandendlessscrolling,capturingaudienceattentionanddrivinggrowthin2025willhingeonahigherquality
programmaticsupplychainthat’s
moresustainable,transparent,and
36%of18-24yearoldsintheUKwanttoseemoreplussizemodelsinadvertising.31
trustworthy.
Itallstartswithunderstandingadvertisingoutcomesbetter.Digitalmediacanmeasureeverythingfromsalesbooststocarbonemissions,andnewtechlikeeyetrackingishelping
brandsgaugeaudienceattentioninvariouscontexts.Infact,86%ofCMOsnowseeattentionmetricsascrucialformediaperformance.29
Brandsalsoneedtoprotecttheirprogrammaticadsfromfraudulentandunsafeenvironments,
usingprivatemarketplacesfortransparency.Ontheflipside,overlystrictkeywordblockingcanhurtengagement;manymissedopportunitiesariseduringhigh-profileeventsduetomisguidedsafetyconcerns.
Assustainabilitytakescenterstage,companiesareincreasinglymeasuringandreducingcarbon
emissionsfrommediaoperations,butaredoingthiswithinanincreasinglycomplex,crowded,andfragmentedtechnologylandscape.30
Withprogrammaticbuyingontherise,thefuturelookspromisingformoreeffectiveandresponsibleadvertisingstrategies.
TheGenZEffect|ShapingtheYearofImpact 18
ABETTERSUPPLYCHAIN
TheAuthenticityofAdvertising
WATCHVIDEOHERE
ByMariamKhan
StrategyDirector,dentsuXAge27,UnitedKingdom
A
dvertisingdoesmorethanpromoteproducts—itinfluenceshowpeople
seetheworld.Becauseofthis,brandshavearesponsibilitytoensuretheirmessagingreflectsthebroadrangeofexperiencesandperspectivesthatexist.Whenpeoplerecogniz
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