沃爾瑪開店倒計時清單

Wal Mart China Ltd In Country Set Up Team Supercenter Countdown 沃爾瑪中國建設(shè)隊沃爾瑪中國建設(shè)隊 購物廣場購物廣場 3030 天倒計時天倒計時 Update date 08 17 2004 Page 1 of 10 開店倒計時指南開店倒計時指南 Updated on Aug 2004 開店倒計時 Countdown 指南能夠幫助店總經(jīng)理和管理層明確在建店期間的責(zé)任和時間表 建設(shè)隊會在到場日前四周解決一些細節(jié) 并同時回答大家的問題 This guide can help store GM and management to better understand responsibilities and schedule during new store setup Set up team will solve the detailed issue and explain the questions 日程安排日程安排 非食品非食品 食品食品 Daily arrangement General Merchandise Food 在建店期間我們要嚴格遵守由建設(shè)隊和營運部的預(yù)算 預(yù)算不能有任何改變和例外 我們的同事的安排如下 During the store setup we must abide the budget of setup team CSM is to be sent out for training for 30 days Three CSM s are to be sent out for 10 days Ensure all training includes a full weekend of business In new countries we would like to have an experienced FE manager We would also like to have 3 CSM s sent in to support the store These CSM s should plan to stay for 4 weeks They should arrive 2 weeks prior to opening and stay until 2 weeks after opening This will ensure in proper cashier and front end procedures being put in place 收貨部同事收貨部同事 RECEIVING ASSOCIATES 收貨部經(jīng)理必須完成 12 周的外出培訓(xùn) 收貨部的主要員工必須完成接收 4 周的外出培訓(xùn) 包括 兩個完整的周末營運 以下指南適用于購物廣場食品部門 干貨部領(lǐng)班干貨部領(lǐng)班 該名同事至少完成 4 周的外出培訓(xùn) 要保證熟悉干貨的收貨細節(jié) Wal Mart China Ltd In Country Set Up Team Supercenter Countdown 沃爾瑪中國建設(shè)隊沃爾瑪中國建設(shè)隊 購物廣場購物廣場 3030 天倒計時天倒計時 Update date 08 17 2004 Page 5 of 10 干貨經(jīng)理干貨經(jīng)理 該名同事至少在現(xiàn)有店完成 12 周培訓(xùn)并在入場前一周報到 面包房經(jīng)理面包房經(jīng)理 該名同事至少在現(xiàn)有店完成 12 周培訓(xùn)并在入場前一周報到 熟食部經(jīng)理熟食部經(jīng)理 該名同事至少在現(xiàn)有店完成 12 周培訓(xùn)并在入場前一周報到 肉類經(jīng)理肉類經(jīng)理 該名同事至少在現(xiàn)有店完成 12 周培訓(xùn)并在入場前一周報到 果蔬部經(jīng)理果蔬部經(jīng)理 該名同事至少在現(xiàn)有店完成 12 周培訓(xùn)并在入場前一周報到 重要提示 在進場之前務(wù)必完成以上同事的在現(xiàn)有店培訓(xùn)重要提示 在進場之前務(wù)必完成以上同事的在現(xiàn)有店培訓(xùn) 不能有例外 不能有例外 15 以下是在成功有效地組織和建立辦公室時要明確和跟進的相關(guān)的信息 The following is some general information that you will need to know and to follow up on in order to ensure an organized and successful office setup 1 在進場之前不得拒收任何辦公和電腦設(shè)備在進場之前不得拒收任何辦公和電腦設(shè)備 進場后沒有建設(shè)隊同意時不拒收任何商品進場后沒有建設(shè)隊同意時不拒收任何商品 Don t reject to receive any office supplies and computer equipment before Possession Date Don t reject to receive any merchandise without setup team s approval after Possession date 2 不要打開標明 由培訓(xùn)主管打開 或 由系統(tǒng)協(xié)調(diào)員打開 或 由建設(shè)隊打開 并將這類材 料集中存放 Do not open any boxes labeled Hold for Training Supervisor or Hold for Systems Coordinator or Hold For Setup Supervisor Just stage this type of material together 3 第二周要確認全職和兼職的 CMS 和服務(wù)臺同事的培訓(xùn)情況 在這些同事面試時最好不要明確工作 位置 應(yīng)避免說 你將是 CSM 或 你會被安排在服務(wù)臺 等 所有的 CSM 服務(wù)臺同事將會在前臺 的每個區(qū)域進行培訓(xùn) 而這樣的培訓(xùn)效果會更好 You will need to identify full time and part time CSM Service Desk associates hired to begin their training on Week 2 It is usually for the best if these associates are not told one specific job title during the interview process such as You will be a CSM or You will be at the Service Desk as all CSM Service Desk associates will be cross trained in all areas If they don t go into training with any preconceived ideas as to where they will be when the store opens the training goes better 4 我們要安排一位出色的經(jīng)理在通宵班收貨 他將監(jiān)督和處理所有的貨柜和直送商品 建設(shè)隊同事將 決定何時開始夜班收貨程序 You will need to have a strong manager designated to be the night receiving manager He will be supervising and processing all Wal Mart trucks and directs merchandise Note Setup team will determine when the store will start its night receiving program 5 我們需要一名管理層同事 如果有通常是常務(wù)副總 來跟進人員招聘進度 開店期間 這位同事負責(zé) 所有招聘面試和入職培訓(xùn)的情況 We need to designate one member of management usually the Co Manager to be in charge of personnel during the setup During the setup this person will be handling all interviews and orientations that are required after possession day 以上內(nèi)容如果有任何問題和意見請直接聯(lián)系以上內(nèi)容如果有任何問題和意見請直接聯(lián)系 0755 25623288 80570755 25623288 8057 或發(fā)電子郵件至或發(fā)電子郵件至 rfan wal 16 以下清單中物品需要在入場前的周六在店內(nèi)準備好 This following is a list of supplies that need to be at the store on Saturday before possession day 黑色大頭水性筆 20 鐵鉗 4 鐵錘 3 活動扳手 6 Wal Mart China Ltd In Country Set Up Team Supercenter Countdown 沃爾瑪中國建設(shè)隊沃爾瑪中國建設(shè)隊 購物廣場購物廣場 3030 天倒計時天倒計時 Update date 08 17 2004 Page 6 of 10 一字螺絲刀 6 膠錘 10 米卷尺 厘米及英寸 5 果蔬紅色國產(chǎn)扎口帶 10 水平尺 2 玻璃清潔劑 2 管理層職責(zé)管理層職責(zé) Management Orientation 商品商品 MERCHANDISE 1 整理和重新堆放商品是應(yīng)是最優(yōu)先的 Organizing and restacking freight is a first priority 2 在每個區(qū)域內(nèi)將開箱商品分類 清理 Sort face and eliminate break packs in each area 3 每日 17 00 后樓面不允許有卡板 樓面維護 No pallets will be allowed on the floor after 17 00 Floor maintenance 4 商品要放到規(guī)定區(qū)域 整齊潔凈地堆放在通道中央 兩邊要同時留有工作空間 Merchandise should be on the designated area Snugly on the middle of the alley Space need to be left for working 5 庫存過大商品要分開并擺放在同一通道 Overstock must be isolated and brought to one aisle 6 只有經(jīng)經(jīng)店總經(jīng)理或建設(shè)隊許可的庫存過大商品方可存放至后倉 Only the overstock approved from GM Setup team can be taken to the back room 7 半箱或散裝箱的商品不能送后倉或拖車 如貨架不能存放時就不應(yīng)開第二箱貨 No partials or repacks to be brought to the back room If the entire case won t go up don t put it Up 8 加高層原則 依照當(dāng)?shù)匾蟊ＷC商品和燈管及噴淋頭的距離合適 存放商品必需水平方向整齊 不能高低不平 顧客需幫助 標簽應(yīng)貼在每一組貨架前后兩側(cè)各貼一張 Riser rules Ensure the merchandise is the right space from the light and sprinkler Must be leveled off No peaks and valleys Ask for help flags installed in first section of each kind of riser 9 貨架端和促銷位應(yīng)陳列為 H H display for the end cap and promotion section 10 在特賣和散裝季節(jié)商品區(qū)域 使用割箱陳列和堆頭墊板陳列 On feature and bulk seasonal areas case cut merchandise and use stacking boards 11 店總經(jīng)理和常務(wù)副總要對特賣區(qū)陳列負責(zé) The Store Manager and Co Manager are responsible for features You will need their approval to change features from print 12 當(dāng)你收到散裝商品時要安排位置存放 在確定非計劃陳列時要與采購溝通 Address bulk freight as you get it Get answers on where to go with bulk freight that isn t programmed 13 交叉陳列商品要用 白點 方法 Use the white point for the cross merchandise 14 當(dāng)完成特賣陳列后立即安裝價格牌 Wal Mart China Ltd In Country Set Up Team Supercenter Countdown 沃爾瑪中國建設(shè)隊沃爾瑪中國建設(shè)隊 購物廣場購物廣場 3030 天倒計時天倒計時 Update date 08 17 2004 Page 7 of 10 Install the meat mold once feature display completed 15 在第三周周五前將所有的掛帶 邊籃及收銀臺商品陳列完成 Finish all the clip strip sidekick and checkout merchandise display 貨架貨架 Fixture 1 第一周的周五完成貨架的安裝 剩余貨架要整齊地分類存放 Finish installing the fixture on the Friday of week 1 The rest should be kept neatly 2 貨架配件未經(jīng)建店主管的許可 不可以隨意拆包 Don t unpack the package without setup team s approval 3 標價牌和標識 Price sign and signing 商品不能高過標識 No merchandise higher than the sign 工作到哪里標牌要同時完成 Complete the sign together with work 明確每種標牌的用途 Understand the purpose of each kind of sign 4 多余的貨架要返回標牌間 按分類整齊存放 The redundant fixture should be returned to the fixture room sorting with category 5 固定所有陳列 Fix all the sample display 陳列圖陳列圖 非食品非食品 Modular Non food 1 在陳列圖沒有被簽名確認前不要補滿商品 只擺面位即可 不得例外 不得例外 Don t fill modular until they are approved Only display the first facing No exception 2 確認程序 Approval procedure 陳列出 65 的商品 Face out at least 65 of the merchandise 在貨架上放置標簽 Label the counter A 消除空洞 Fill the outs B 在標簽上標明面位數(shù) 掛鉤商品除外 Mark the facing number on the label except the peg items C 貨架上的標簽不能有任何遺漏或重復(fù) No any miss or repeat on the label 要陳列圖的要求陳列商品 Display the merchandise according to modular 根據(jù)陳列圖在貨架上安裝好標識 Install the signing according to modular 張貼旗標 Stick the flags 調(diào)整貨架的層板高矮使之整齊 Adjust the shelves to make them in line Wal Mart China Ltd In Country Set Up Team Supercenter Countdown 沃爾瑪中國建設(shè)隊沃爾瑪中國建設(shè)隊 購物廣場購物廣場 3030 天倒計時天倒計時 Update date 08 17 2004 Page 8 of 10 請求簽名確認 Apply for the confirmation 3 一經(jīng)批準 立即上貨 Once approved fill the section 4 區(qū)域整理 Zone the section 5 處理庫存過大商品 加高層 特賣區(qū)和通道 Handle the overstock Riser feature and action alley 6 標簽位置 Label location 層板上貨架標簽的安裝 The label installation of the shelf 掛鉤上標簽的安裝 The label installation of the hooks 7 店總經(jīng)理和建設(shè)隊要在陳列圖的右上角簽名確認 Modular approvals will be signed on the upper right hand corner of modular page by the Setup Supervisor and Store manager 8 在本身沒有檢查的情況下不要請求確認陳列圖 這樣會造成無謂的拖延 Don t apply for the approval for the modular if you haven t check by yourself 9 部門主管會檢查陳列圖是否完整地安放在貨架上于眼齊高的位置 Dept supervisor will be responsible to see that modular pages stay well secured to the counter at the eye level 10 部門主管會對陳列圖的頁數(shù)負責(zé)每天檢查陳列圖完成的頁數(shù) Dept supervisor will be responsible for the modular pages They need to be accounted for by page number each day 11 陳列圖修改時要與建設(shè)隊協(xié)商 采購部會在規(guī)定時間內(nèi)給出解決方案 陳列圖的任何改動要進行 標注 Any revision for the modular should discuss with setup team MDSE will feedback at the designate time Any revision should be marked on the sheet 陳列圖陳列圖 食品食品 Modular Food 1 在陳列圖沒有確認前不要補充商品 Don t fill the modular until you get approval from setup team or DGM 2 確認程序 Approval procedure 陳列出所有商品 Display all the merchandise A 消除空洞 Fill the outs B 在貨架上貼上標簽 標明面位數(shù) Stick the label on the shelf and mark down the facing number 3 一經(jīng)確認補滿區(qū)域 Once approved fill the section 4 區(qū)域整理 將商品推至貨架前部 Zone the section 5 店總經(jīng)理和建設(shè)隊要在陳列圖的右上角簽名確認 Wal Mart China Ltd In Country Set Up Team Supercenter Countdown 沃爾瑪中國建設(shè)隊沃爾瑪中國建設(shè)隊 購物廣場購物廣場 3030 天倒計時天倒計時 Update date 08 17 2004 Page 9 of 10 Modular approvals will be signed on the upper right hand corner of modular page by the Setup Supervisor and Store manager 6 部門主管會檢查陳列圖是否安放在貨架上于眼齊高的位置 所有陳列圖都要在貨架上保持至開業(yè)前一 天中午十二點 不能有任何例外 Dept supervisor will be responsible for checking if the modular sheet is located at the eyelevel All the modular should be well kept until 12 pm of the day before Grand open date No exception 庫存過大商品庫存過大商品 1 使用各種合理的方式處理庫存過大商品 Utilize all legal means of putting out overstock 2 每天只有經(jīng)允許的庫存過大商品可以放回后倉 Take only authorized overstock to the back and only after receiving direction on where it goes daily 3 部門經(jīng)理要處理和安置庫存過大商品 Have Department Managers involved with overstock processing and zoning 4 你要確認貨架上的分類是否正確 You will be responsible to see that is categorized properly 5 庫存過大商品存放原則 Rules of overstock storage 按部門分放 Zone by department 將相似類別放在一起 Zone all like categories together 在包裝箱的外面貼上后倉標簽 Stick the inventory label on the package of merchandise 不要將商品隱藏 整箱商品存放時要里外一致 Don t hide any items behind the other case 庫存過大商品存放區(qū)不能存放半箱 重包裝和破包裝商品 提示 如果不能將商品補完 就 不要開箱 Don t lay any half case repacked and broken package items on the overstock area If you can not fill the shelf please don t open the new entire case 當(dāng)完成區(qū)域工作時 要確認每一分類的商品存放在一起 要保證不用開箱即刻知道箱內(nèi)的貨物 不 能將貨架陳列圖 標識和標簽放于箱內(nèi) 不能將其他部門的商品混放在一起 不能使任何商品 隱 藏 起來 If you finish your work please make sure the merchandise have been assorted by category Ensure you can know what is in the case without opening the case Don t put the modular sign and label into the case Don t mix other category with it Don t hide any goods 6 完全貫徹 ICS 計劃 Carry out ICS program completely 人員管理人員管理 食品食品 非食品商品非食品商品 People management Food General Merchandise 1 讓同事各司其職 如在不同的通道中同時工作 按區(qū)域分配人員 提高效率 Keep people separated Work in separate aisles Distribute people by area to improve the efficiency 2 讓你的會議圍繞以下內(nèi)容 Hold your meetings 工作主題 Wal Mart China Ltd In Country Set Up Team Supercenter Countdown 沃爾瑪中國建設(shè)隊沃爾瑪中國建設(shè)隊 購物廣場購物廣場 3030 天倒計時天倒計時 Update date 08 17 2004