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1、.Housekeeping (客房服務(wù)英語)1HousekeepingMay I come in?我是客房服務(wù)員,可以進(jìn)來嗎?2When would you like me to do your room,sir?您要我什么時(shí)間來給你打掃房間呢,先生?3You can do it now if you like如果您愿意,現(xiàn)在就可以打掃。4I would like you to go and get me a flask of hot water我想請(qǐng)你給我拿一瓶開水來。5Im sorry that your flask is empty很抱歉您的水壺空了。6May I do the turn

2、-down service for you now?現(xiàn)在可以為您收拾房間了嗎?7Oh,thank youBut you see,we are having some friends over噢,謝謝,但你知道我們邀請(qǐng)了一些朋友過來聚聚。8Could you come back in three hours?你能不能過3小時(shí)再來整理?9Certainly,madamIll let the overnight staff know當(dāng)然可以,女士。我會(huì)轉(zhuǎn)告夜班服務(wù)員。10Would you tidy up a bit in the bathroom?請(qǐng)整理一下浴室好嗎?11Ive just take

3、n a bath and it is quite a mess now我剛洗了澡,那兒亂糟糟的。12Besides,please bring us a bottle of just boiled water此外,請(qǐng)給我們帶瓶剛燒開的水來。13Its growing darkWould you like me to draw the curtains for you?天黑下來了,要不要我拉上窗簾?14Is there anything I can do for you?您還有什么事要我做嗎?15Im always at your service樂意效勞。16But before you star

4、t,would you do this for me?但是在您開始之前,可以幫我做這個(gè)么?17.Could you come back in three hours?您能在3小時(shí)后回來么?18. Could you send someone up for my laundry?請(qǐng)叫人到我的房間收取要洗的衣服,好嗎?19.Certainly,Our room attendant will collect in a minute.好的,我們的服務(wù)員馬上就到。20. Is there anything else I can do for you?還有其他我能幫助你的嗎?21. Housekeepin

5、g, May I help you?這里是客房部,有什么為您效勞么?22.I come to collect the laundry. 我是來收衣的。23.Excuse me, Your clothes are ready. 打擾一下,你的衣服洗好了。24.I will take it back, and clean it again.我會(huì)把它帶回重新清潔。25.Ill send someone to your room to check immediately. 我馬上叫人到你的房間查視26.Good morning, sir,May I make up the room now? 早上好,

6、現(xiàn)在可以打掃房間嗎?27. Now is no need, Could you like me to come back? 不,現(xiàn)在不必,我過一會(huì)再來好嗎?28. Sure, What time would you like me to come back to clean? 當(dāng)然可以,你希望什么時(shí)候來打掃?29. You may make up the room when I go out.我出去后再打掃。30. That is fine.好的。31.Good evening ,Can I help you? 晚上好,我能幫助你嗎?32.Turn down service ,My I com

7、e in,please? 開夜床服務(wù),我可以進(jìn)來嗎?33.Good evening,May I turn down service for you now please?晚上好,請(qǐng)問現(xiàn)在可以替你開夜床嗎?34 Not now,Could you come in later ,please?現(xiàn)在不行,你一會(huì)過來好嗎?35 Certainly,Come in,please.可以,進(jìn)來吧。36 Thank you,no need more time.謝謝,一會(huì)就好。37. Is there anything else I can do for you? 你還需要其他幫助嗎?38. No,Thank

8、you. 沒有了,謝謝。39. Youre welcome.It is our pleasure to sevice our guests. 不用謝,為客人服務(wù)我們感到很榮幸。40.Certainly,I will get them away now.當(dāng)然可以,我馬上就去拿。41 I will check with my supervisor.我要請(qǐng)示一下主管。42.Have a good time.祝你旅途愉快43.You are so helpful.thank you!您真是幫助很大,感謝您!44.Let me show you the way.讓我給您指路。45. This way p

9、lease請(qǐng)這邊走。46. Sorry,We dont have this kind of the service.對(duì)不起,我們沒有這種服務(wù)。47.Ill send a room attendant up right away.我馬上就讓服務(wù)員過去。48. Is that all right? 這樣可以嗎?49. No hot water沒有熱水50. The toilet is stopped up馬桶堵塞51. Yes go ahead.是的,可以的52. Leave your laundry in the laundry in the laundry bag behind the bat

10、hroom door. 請(qǐng)把要洗的東西放在浴室門后的洗衣袋中。53. I hope Im not disturbing you. 我希望沒有打擾您。 54. What is your room number ? 您的房間號(hào)碼是多少?55. Sure/ Certainly 當(dāng)然可以56. One moment, madam. Ill bring them to you right away. 等一會(huì)兒,夫人。我馬上送來。57. Ill send for an electrician( doctor.) 我給您請(qǐng)電工(大夫)。 58. Ill be there in a few minutes 我

11、馬上就去59.This is a check-out room.此為走房。60.The lines to be repaired and washed.需要修補(bǔ)和清洗的部件。61.Well send some housemen to your room.我們會(huì)派房間男工來您房間。62.Ill send a plumber to your room.我們會(huì)派一水管工來您房間。63.Im the housekeeper,may I help you?我是客房主任,需要幫助么?64.You can put the DND sign outside your door.您可以在您的房間外懸掛“請(qǐng)勿打擾

12、”牌。65.Were responsible for the baby-sitting service too.我們也負(fù)責(zé)托嬰服務(wù)。66.The turn-down service is necessary for you,sir.先生,晚床服務(wù)是很有必要的。67.The tears and wears in the guest room.客房內(nèi)的物品用舊及損壞。68.My room is a mess.我的房間一團(tuán)亂。69.Its so noisy right outside my door,and I cant sleep.就在我的房門外太吵了,我無法入睡。70.Please contac

13、t the front office.請(qǐng)聯(lián)系前臺(tái)。71.Dont hesitate to contact us if you have anything emergent.如遇緊急事件,請(qǐng)隨時(shí)聯(lián)系我們。72.For turn-down service,Ill switch on certain lights.對(duì)于晚床服務(wù),我會(huì)打開一些燈。73.Shall I pay for the damage I made in my room?我應(yīng)該賠償我造成的房間內(nèi)損壞么?74.Im afraid you have to sir.我恐怕您不得不。75.One more thing,the minibar

14、 needs refilling.還有件事情,小冰箱需要填滿了。76.The towels are dirty.毛巾臟了。77.Please empty the waste bin.請(qǐng)傾倒垃圾筒。78.The shampoo in my restroom is spilt.我洗手間內(nèi)洗發(fā)液撒了。79.The sink needs wiping,Im afraid.我恐怕洗水槽需要被清潔。80.By the way, I broke the vase by accident.順便說下,我無意打破了花盆。81.Ive run into something urgent about my room.

15、關(guān)于我房間我遇到了一些緊急事件。82.I was about to take a shower in the restroom.我當(dāng)時(shí)剛要在洗手間洗澡。83.No hot water for shower was available.沒有熱水。84.These shower controls are difficult to use.這些淋浴設(shè)備控制閥很難使用。85.The room attendant showed the gentleman how to use the shower controls.房間服務(wù)員教這位先生如何使用淋浴控制開關(guān)。86.This is Mr.Giant cal

16、ling from Room 3008.我是3008房間的基恩特先生。87.There seems to be something wrong with the toilet.馬桶好像出問題了。88.The toilet doesnt flush.馬桶不沖水。89.What seems to be the trouble?哪里出問題了?90.The bath room looks like a huge mess now.洗手間現(xiàn)在一團(tuán)糟。91.Im sorry to hear that,but dont worry.很抱歉聽說,但是不必著急。92.Ill try to fix it immediately.我會(huì)立刻處理此事。93.How to deal with the damage caused by the guest.如何處理客人造成的損壞。94.Ill vacuum the carpet in your room.我會(huì)吸塵你房間內(nèi)的地毯。95.Well send someone to collect your laundries.我們會(huì)派專人收集您的將要洗的衣物。96.Please leave the laundries in your laundrybag.請(qǐng)將要洗衣物

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