商務(wù)英文道歉信

1、商務(wù)英文道歉信好的道歉信不僅會(huì)取得對(duì)方的諒解,還會(huì)增進(jìn)彼此的感情。你了解該怎么寫嗎?下面是xx為大家整理的，希望對(duì)大家有幫助。 篇一Dear Mr. Hunnicutt,I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed.We shall send you the correct invoice as soon as

2、 possible and make sure that such a mistake will not occur again. Please accept my apologies for any inconvenience we have caused.Your sincerely,Peter GibsonAccounts Manager*New words: 篇二Dear Sir or Madam,Thank you for letter of 5 May 20XX.I must apologies for the delay in replying to your letter of

3、 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.I enclose the price list of our company as requested and look forward to hearing from you.Y

4、our sincerely 篇三Dear Ms Jeremy,Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.I would like to offer our apo