新境界職業(yè)英語教程U2TextA

1、unit twocompany structure 公司的組織結(jié)構(gòu)part i text atask 1human resources 人力資源部marketing 市場部sales 銷售部administrative 行政部finance 財政部research and development 研發(fā)部recruiting, training and looking after the benefits of the staffmarket research, product creation and advertising campaignselling products and commu

2、nicating with customersmanaging operational affairs of a companymaking budget, keeping accounts and dealing with financial mattersdoing market/product research, designing products, conducting experiment and customizing productstask 2a)campaign (系列系列)活動活動 b)logistics 物流物流c)welfare 福利福利d)recruitment 招

3、聘招聘e)supervisor 主任，主管主任，主管f)administration 行政行政mini text organization chart 組織系統(tǒng)圖task 31.the marketing department is responsible for market research, product creation and advertising campaign.2.the sales department is responsible for selling products and communicating with customers. 3.supervisor ju

4、nior manager senior manager4.the human resources department looks after recruitment and training of new employees5.unilever. (聯(lián)合利華，總部在荷蘭，英國)phrases and expressions1. regardless adj.不顧的, 不注意的 adv. 不顧 she is determined to do regardless of all consequences. 她不顧一切后果，決心這樣做。她不顧一切后果，決心這樣做。i protested, but

5、she carried on regardless. 我極力反對，但她置之不理仍一意孤行。我極力反對，但她置之不理仍一意孤行。they decorated the house regardless of cost. 他們不惜工本裝修這棟房子。他們不惜工本裝修這棟房子。new words 2. encounter n.意外的相見,邂逅, 遭遇 v.遭遇, 遇到, 偶然碰到 meet, encounter, face, contact 這些動詞均有“遇見、會見、碰見”之意。meet: 普通用詞，本義指雙方或多方從不同方向或相反方向作相對運動，最終相碰(遇)。encounter: 通常指遇到困難或挫

6、折，也指偶然或意 外地相遇。face: 側(cè)重雙方靜止地面對面，或指充滿勇氣、信心和決心去正視人或事。contact: 多指通過書信、電話或直接會面和別人聯(lián)系，口語用詞。his encounter with the guard dog had completely unnerved him. 他遇上了警衛(wèi)犬，把他嚇壞了。i encountered an old friend at rome. 我在羅馬邂逅了一個老朋友。3. conflict n. 沖突, 戰(zhàn)斗, 矛盾, 斗爭 vi. 沖突, 抵觸, 爭執(zhí)there has always been some conflict between th

7、e sexes. 兩性之間從來就有矛盾。if so, your points of view are bound to conflict with his. 如果這樣的話，你的觀點一定會和他的起沖突。4. bump v. 碰撞, 顛簸而行, 提高 n. 腫塊, 撞擊, 表面隆起 adv. 突然的,猛烈的we bumped up and down along the gravel path. 我們沿礫石小路顛簸而行。ive bumped my knee on the wall. 我的膝蓋撞上了墻壁。he fell down with a bump. 他噗通一聲倒了下去。5. credit5. c

8、redit n. n. 信用信用, , 榮譽榮譽, , 貸款貸款, , 學分學分, , 贊揚贊揚, , 電影等的）演職員名單電影等的）演職員名單 vt vt. . 歸功于歸功于, , 贊頌贊頌, , 信任信任, , 記入貸方記入貸方it is greatly to your credit that you gave back the money you found; your honesty does you credit. 你拾金不昧是非常難能可貴的; 你很誠實，應(yīng)該受表揚。the bank refused further credits to the company. . 銀行拒絕再貸款給

9、這家公司。he is a credit to the family. 他是家族中的光榮。6. quote v.引述, 報價, 舉證 n.引用 it was quoted 5 dollars. 這在市面上開價這在市面上開價5美元。美元。 he quotes the bible to support his beliefs. 他引用他引用圣經(jīng)圣經(jīng)來支持他的信仰。來支持他的信仰。 the price they quoted was very low. 他們報的價很低。他們報的價很低。7. be armed with 用用 . 武裝起來武裝起來; 裝備有裝備有; 帶著帶著 the new battle

10、ship shall be armed with 16-inch guns. 新戰(zhàn)艦將以新戰(zhàn)艦將以16英寸口徑的大炮武裝起來英寸口徑的大炮武裝起來8. in return 作為回報，作為報答 ill let you borrow it on one condition (that) you lend me your bicycle in return. 我借給你也行，但有個條件，你得把你的自行車借給我。 i sent him a present in return for his help. 我送給他一份禮物以回報他的幫助。text across-departmental conflicts

11、and communication跨部門的矛盾和溝通跨部門的矛盾和溝通para 1不論我在那里工作，不論在什么國家的什么地區(qū)，有一種情況是幾乎所有的公司都比較常見的 在銷售，物流，和行政管理之間的各種程度的內(nèi)部沖突。 先讓我們看看下面的對話。para 2distribution 分配，派送，分配，派送，blast into my office 沖入我辦公室沖入我辦公室at the eleventh hour 在最后一刻在最后一刻with an emergency delivery 緊急發(fā)貨緊急發(fā)貨on a first-out 第一個送出，快速輸出第一個送出，快速輸出he is always a

12、rmed with every reason 他總是備有一個理由。他總是備有一個理由。bump another customers order 擠出另外客戶的訂單擠出另外客戶的訂單 slide his customer in its place 插隊插隊para 3salesperson 推銷人員the biggest hurdle i face everyday 我每天面臨的最大的障礙he has never grasped the concept of customer service. 他從來也沒有掌握到“服務(wù)客戶”的概念。take care of my customers needs

13、照顧（滿足）我的顧客的需求get on a schedule按照時間安排表para 4credit manager 信貸部經(jīng)理a bunch of grade school kids 一幫小學生fill out their credit applications properly 正確地填寫他們的貸款申請to correct their mistakes 糾正（修改）他們的錯誤customers are forever refusing to pay invoices because theyre priced differently from the prices they were quo

14、ted. 顧客老是拒絕按照發(fā)票付款，因為他們當時得到的報價與發(fā)票上的價格不一樣。 para 6whats contributing to so much hostility are customer-service related. 所有促成這么多敵意的東西都是和客服相關(guān)的。contribute to 促成，對做貢獻does smoking contribute to lung cancer? 吸煙會導致肺癌嗎?honesty and hard work contribute to success and happiness. 誠實加苦干有助于成功和幸福。para 7see kevin as

15、a selfish and inconsiderate salesperson 視kevin為一個自私又不考慮別人的銷售人員by nature， many salespeople are better at building customer relationships than they are at paperwork. 本質(zhì)上，許多銷售人員就更擅長于建立良好的客戶關(guān)系，而不擅長筆頭工作。para 8however， kevin is also an internal customer to distribution and administration.然而，kevin也是一位內(nèi)部客戶專

16、管分配和行政。in return， distribution and administration are also internal customers of the sales force. 作為回報，配送和行政也是銷售部門的客戶。para 8without their willingness to service customers，salespeople are helpless.沒有他們愿意幫忙來一起服務(wù)顧客，沒有他們愿意幫忙來一起服務(wù)顧客， 只靠銷售人員公司是無法運作的。只靠銷售人員公司是無法運作的。willingness n. 愿意，意愿，愿意，意愿，willing adj. 愿

17、意的，情愿的愿意的，情愿的para 9it helps when employees in various departments take time to understand /that different talents are required to perform different jobs， and that they have the common goal serving their customers， both external and internal/. 讓各個部門的職員都靜下來想想下面事實，也許會幫助大家相互理解：不同的工作需要不同的能力；公司各個不同部門都有一個共

18、同的目標，就是服務(wù)好外面的和內(nèi)部的各位顧客。task 41. conflicts n.矛盾，沖突矛盾，沖突2. prima donnas n. 妄自尊大，妄自尊大，3. hurdle n. 障礙障礙4. applications n. 應(yīng)用應(yīng)用5. hostility n. 敵意，對立敵意，對立6. regardless of 不管，不顧不管，不顧text b learning style 學習風格what is learning style? 學習風格的定義學習風格是指學習的不同學習方法和學習策略，包括方法，計劃，和教師所采用的學習材料。也就是說，學習風格指學習者所偏好的“學什么”和“怎么學

19、”。refer to 指，參考adopt v. 采用，采取，領(lǐng)養(yǎng) type one：activist 積極主動者take on new problems,experiences and challenges接受（承擔）新問題，新經(jīng)歷，新挑戰(zhàn)to solve problems through brainstorming通過集體出點子來解決問題work with other people so that you get ideas, improvements, and encouragement from them.和其他人共事，這樣他們給你出主意，讓你改進，提高，他們還給你鼓勵。through

20、collaboration, your teammates help you identify your own mistakes and share the workload with you. 通過合作，你的隊友們幫助你認識錯誤，并分享你的工作任務(wù)。type two: theorist 理論家they like to engage in asking question, think through problems step-by-step, and analyze possible reasons and theories behind. 他們喜歡提出問題，一步一步地徹底考慮問題，分析問題背后的原因和理論。direct（pay） attention to doing or learning a particular area集中注意力做（學習）某一個特定領(lǐng)域type three: pragmatist 實干家，實用主義者when they encounter things they like, they are enthusiastic a