銀行柜面人員日常英語

1、-作者xxxx-日期xxxx銀行柜面人員日常英語【精品文檔】招呼客戶1. Welcome to our bank.歡迎光臨。2. What can I do for you?有什么能幫助您的？3. Which transaction would you like to do?請問您想辦理什么業(yè)務？4.Sorry to keep you waiting.抱歉讓您久等了。指引1. Please take this number, when your number will be called please go to the counter,請拿號，叫到號時請到相應柜臺辦理業(yè)務。2. This i

2、s your turn, please go to NO. 3 counter. 到您了，請到3號柜臺辦理業(yè)務。3. Please wait for a moment. /Just a moment, please.請稍候。4. Please follow me. /This way please.請跟我來。/這邊請。5. Please go straight this way until the end.請一直往前走直到盡頭?？蛻綦x開1. Thank you for coming!謝謝您的光臨!2. See you next time.再見。3. Be sure you didnt forg

3、et anything.請不要忘記您的隨身物品。4. Do you need to do another transaction?您還需要辦理其他業(yè)務嗎？5. My pleasure. / At your service.樂意為您效勞。6. You are welcome.不客氣。7. Thank you very much for your cooperation.感謝您的配合。兌換貨幣1. Do you want to change some money?您需要換錢嗎？2. How much do you want to change?您需要換多少金額？3. Which currency

4、do you want?您想要兌換何種貨幣？4. What would you like it? In which denominations?您想要那種面額的？5. Im sorry; we cant handle the exchange of this currency.非常抱歉，我們這里不兌換這種貨幣。ATM/卡1. If you have an account here, you can deposit money using our ATM.如果您有我行的賬戶，可以在ATM機上存錢。2. If you want to obtain a card here, please fill

5、this application.如果您想申請半卡，請您填寫這張表格。3. May I ask your passport please?請出示您的護照。4. Please tell me your name, address and phone number.請告訴我您的名字地址和電話號碼。5. If you lost your card, please contact our customer-service centre.如果您遺失了您的卡，請立刻與我們的客服聯(lián)系。6. Could you tell me the name on the card or the card number?能

6、告訴我持卡人的名字或者卡號嗎？存/取款1. Please input your password.請輸入密碼。2. Please input password one more time.請再次輸入密碼。3.Please sign your name here.請在這里簽名。4.Your balance at the bank is 300 yuan.你在本行的結余是300元。5.How much do you want to deposit with us?你想在我們這存多少錢？6.Here is your passbook. Please bring it back when you deposit or withdraw money any time you like.這是您的存折，存取款時請帶來。7.Keep it well and inform us whenever you lose it.保管好存折，遺失請告訴我們。8.Usually, we offer a curre