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1、導游接待英語課程教學大綱一、課程基本信息1課程編號:09021338 2課程名稱:導游接待英語3英文名稱:English for Tour Guides4課程簡介:該課程在于使學生了解導游服務的基本內(nèi)容,包括導游“吃、住、游、購、娛”全程服務標準、歡迎詞、歡送詞、線路設計、途中講解、景點講解等;同時教授了問答法、分段講解法、虛實結合法、制造懸念法等10種景點講解方法,加深學生對導游業(yè)務知識的了解,培養(yǎng)學生跨交際能力。導游接待英語這門課程使用導游情景英語這一教材,教材分為10個單元,每個單元分為3個小部分,包括背景知識介紹、對話和例句分析。全書附有光盤、聽力文本和參考答案,便于學生課后操練,鞏固

2、學習成果。該課程是一門實用性很強的課,學生通過學習不僅提高口語,能進行簡單的涉外導游工作,同時擴大知識面,不斷完善認知結構,為學習專業(yè)課程和從事涉外導游工作奠定基礎。二、課程說明1教學目的和要求:1)培養(yǎng)學生的基本知識。了解并掌握涉外導游的基本知識體系。2)培養(yǎng)學生的基本技能,掌握涉外導游基本用語,能在今后的涉外導游工作中熟練的運用。2先行課程: 無3周課時、總學時:2/324開課學期:第三學期 5教學方法:講授、情景再現(xiàn)。6考試方法:考勤占10%、平時作業(yè)20%、課堂表現(xiàn)20%、期末考試占50%。7實驗、實習、作業(yè):課堂討論、對話。8教材:導游情景英語,牛百琳,高等教育出版社,2010。9教

3、學參考資料:涉外導游零起點,劉哲,何琳,天津科技翻譯出版社,2009.涉外導游英語,梁悅,蔡龍文,北京師范大學出版集團,2010.導游英語,朱華,高等教育出版社,2010.三、課程內(nèi)容與教學要求Unit 1 Meeting the Tour Group一、教學要求:掌握基本的導游接站基本英語用語、歡迎詞,并在實際工作中熟練運用。二、教學重點:Know-how for Tour Guides of meeting the tour group教學難點:Welcome speech 三、授課時數(shù):理論4學時四、教學內(nèi)容:Unit 1 Meeting the Tour Group Part A Kn

4、ow how for Tour Guides 1、 Preparations for Meeting the Tour Group2、 Meeting Tourists at the Airport3、 Additional Tips Tour GuidesPart B Listening ComprehensionSection 1 The Temple of Earth Section 2 The Tiananmen SquarePart C Welcome SpeechWelcome Speech by the Local GuidePart D Situational Dialogue

5、sThe Great WallPart E Introduction to Tourist SitesThe Former Imperial PalacePart F Optional Exercises1Translation2ABC About the Chinese CultureUnit Five Hotel CheckinTravel in Anhui一、教學要求:掌握入住酒店的基本用語,在實際工作中熟練運用。二、教學重點:The dialogue of hotel check-in教學難點:The dialogue of hotel check-in三、授課時數(shù):理論4學時四、教學

6、內(nèi)容:Unit Five Hotel CheckinTravel in AnhuiPart A Knowhow for Tour Guides 1Hotel Checkin 2Room Standard 3Additional Tips for Tour Guides Part B Listening Comprehension Section1 Bao Gongs Memorial Hall Section2 Xidi Part C Situational Dialogues Mount Huang Part D Introduction to Tourist Sites Mount Jiu

7、hua Part E Methods of Introduction Method of Questionandanswer Introduction Part F Optional Exercises 1ReadingsHongcun 2Translation 3ABC About the Chinese Culture Chinese BuddhismUnit Six Foods and BeveragesTravel in Jiangsu一、教學要求:掌握用餐的英語基本用語,在實踐工作中熟練運用。二、教學重點:The dialogue of dishes 教學難點:The dialogu

8、e of dishes 三、授課時數(shù):理論4學時四、教學內(nèi)容:Unit Six Foods and BeveragesTravel in Jiangsu Part A Knowhow for Tour Guides 1Changing Dishes 2Unwilling to Have Meals Together 3Additional Tips for Tour Guides Part B Listening Comprehension Section1 DrSun Yatsens Mausoleum Section2 Nanjing Museum Part C Situational D

9、ialogues Z houzhuang Part D Introduction to Tourist Sites Z huozheng Garden Part E Methods of Introduction Method of Introduction with a Focus on Key Events Part F Optional Exercises 1ReadingsLi Garden 2Translation 3ABC About the Chinese Culture Chinese GardensUnit Three Ontheway IntroductionTravel

10、in Shandong一、教學要求:掌握在導游實務工作中用英文進行途中講解的基本用語。二、教學重點:Ontheway Introduction教學難點:Ontheway Introduction三、授課時數(shù):理論4學時四、教學內(nèi)容:Unit Three Ontheway IntroductionTravel in Shandong Part A Knowhow for Tour Guides 1On the Way to Tourist Sites 2Taboos of Guiding Service on the Way 3Additional Tips for Tour Guides Pa

11、rt B Listening Comprehension Section1 Baotu Spring Section2 Penglai Pavilion Part C Ontheway Introduction On the Way from Jinan to Qufu Part D Situational Dialogues Confucius Temple Part E Introduction to Tourist Sites Mount Tai Part F Optional Exercises 1Translation 2ABC About the Chinese Culture C

12、onfucianismUnit Four Introduction of Tourist SitesTravel in Henan一、教學要求:掌握在導游實務中用英文進行景點講解。二、教學重點:Introduction of Tourist Sites教學難點:Introduction of Tourist Sites三、授課時數(shù):理論4學時四、教學內(nèi)容:Unit Four Introduction of Tourist SitesTravel in Henan Part A Knowhow for Tour Guides 1Sightseeing Tempo 2Introduction fo

13、r Different Tourists 3Additional Tips for Tour Guides Part B Listening Comprehension Section1 Yin Ruins Section2 White Horse Temple Part C Situational Dialogues Shaolin Temple Part D Introduction to Tourist Sites Longmen Grottoes Part E Methods of Introduction Method of Narrative Introduction Part F

14、 Optional Exercises 1ReadingsA City Tour of Kaifeng 2Translation 3ABC About the Chinese Culture Chinese WushuUnit Ten ShoppingTravel in Sichuan一、教學要求:掌握在導游實務中帶領游客進行購物的英文日常用語。二、教學重點:Tips for Tour Guides on shopping教學難點:Tips for Tour Guides on shopping三、授課時數(shù):理論4學時四、教學內(nèi)容:Unit Ten ShoppingTravel in Sich

15、uan Part A Knowhow for Tour Guides 1Entertainments 2Shopping 3Additional Tips for Tour Guides Part B Listening Comprehension Section1 Wuhou Temple Section2 Du Fus Thatched Cottage Part C Situational Dialogues Dujiangyan Irrigation Project Part D Introduction to Tourist Sites The Taoping Qiang Stocka

16、ded Village Part E Methods of Introduction Method of Sectionbysection Introduction Part F Optional Exercises 1ReadingsSanxingdui Museum 2Translation 3ABC About the Chinese Culture Chinese Taoismunit Twelve Sending off the Tour GroupTravel in Guangxi一、教學要求:掌握在導游實務中送別游客的英文用語。二、教學重點:Sending off the Tou

17、r Group教學難點:Sending off the Tour Group三、授課時數(shù):理論4學時四、教學內(nèi)容:Unit Twelve Sending off the Tour GroupTravel in Guangxi Part A Knowhow for Tour Guides 1Preparations for Sending off the Tour Group 2Possible Delay of Sending off the Tourists 3Additional Tips for Tour Guides Part B Listening Comprehension Sec

18、tion1 Elephant Trunk Hill Section2 Fubo(Taming Wave) Part C Situational Dialogues Reed Flute Cave Part D Introduction to Tourist Sites Lijiang River Part E Farewell Speech A Farewell Speech by the Local Guide Part F Optional Exercises 1ReadingsWest Street 2Translation 3ABC About the Chinese Culture Chinese CalligraphyUnit Seven Tourists MissingTravel in ZhejiangUnit Eight Handling the AccidentsTravel in ShanghaiUnit Nine The First AidTravel in ShaanxiUnit Eleven ComplaintsTravel in Yunnan一、教學要求:本次課程主要上4個單元,主要掌握如何應對導游實務中的突發(fā)事件。

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