6 Sigma 案例學(xué)習(xí) 6 Sigma Project templete(DM Phase)

1、1部門部門:綠帶綠帶:開(kāi)始開(kāi)始:結(jié)束結(jié)束:2DMAICD1 項(xiàng)目背景項(xiàng)目背景1.項(xiàng)目背景項(xiàng)目背景 : 為什么選擇該項(xiàng)目為什么選擇該項(xiàng)目 ?來(lái)源于來(lái)源于VOB (VOB: Voice Of Business 戰(zhàn)略的聲音戰(zhàn)略的聲音;如如 公司或部門的年度指標(biāo)公司或部門的年度指標(biāo)KPI)? 或或VOC?(VOC: Voice Of Customer客戶的聲音客戶的聲音) 或或VOP?(VOP: Voice Of Process流程的聲音流程的聲音)3D2 問(wèn)題陳述問(wèn)題陳述DMAIC2.Problem statement : 選擇該項(xiàng)目的理由的進(jìn)一步說(shuō)明選擇該項(xiàng)目的理由的進(jìn)一步說(shuō)明,你為什么認(rèn)為它是個(gè)

2、你為什么認(rèn)為它是個(gè) 問(wèn)題問(wèn)題?（與通過(guò)與同行業(yè)（與通過(guò)與同行業(yè)Benchmark知道的，還是與知道的，還是與 以前的最佳表現(xiàn)比較知道的？）它比其他問(wèn)題嚴(yán)重嗎以前的最佳表現(xiàn)比較知道的？）它比其他問(wèn)題嚴(yán)重嗎? 說(shuō)明該問(wèn)題造成的后果有多嚴(yán)重？說(shuō)明該問(wèn)題造成的后果有多嚴(yán)重？ 該問(wèn)題發(fā)生在何時(shí)？最近三個(gè)月該問(wèn)題的表現(xiàn)如何？該問(wèn)題發(fā)生在何時(shí)？最近三個(gè)月該問(wèn)題的表現(xiàn)如何？ 最好用圖表量化表示最好用圖表量化表示.如如Pareto圖，時(shí)序圖等。圖，時(shí)序圖等。4The strategic of companyThe strategic of groupThe strategic of DepThe project

3、D3 戰(zhàn)略關(guān)聯(lián)戰(zhàn)略關(guān)聯(lián)DMAIC5D4. VOC和和CTQExternal Customer VOCInternal customerVOCCritical To Quality: DMAIC6D5 項(xiàng)目范圍項(xiàng)目范圍項(xiàng)目范圍項(xiàng)目范圍項(xiàng)目產(chǎn)品項(xiàng)目產(chǎn)品宏觀過(guò)程宏觀過(guò)程微觀過(guò)程微觀過(guò)程DMAIC您的項(xiàng)目解決哪類產(chǎn)品的問(wèn)題您的項(xiàng)目解決哪類產(chǎn)品的問(wèn)題?7D6 Y 和缺陷定義和缺陷定義DMAIC缺陷分類缺陷分類? Y1? Y2?Y3?Y的定義的定義如何定義如何定義”Y”8D7 目標(biāo)陳述目標(biāo)陳述BaselineGoalEntitlementDMAIC數(shù)據(jù)來(lái)源數(shù)據(jù)來(lái)源:9D8 財(cái)務(wù)效果預(yù)估財(cái)務(wù)效果預(yù)估Hard

4、 cost savingHard cost savingSoft cost savingSoft cost savingTotal cost savingTotal cost savingXXXX$XXXX$DMAIC10D9 Key playerChampion:Leader :XXXXTeam MemberMBB:MBB:XXXXTeam MemberTeam MemberTeam MemberProcess Process Owner: XXXXOwner: XXXXTaskTaskTaskTaskDMAICContribution:XXX%Contribution:XXX%Contri

5、bution:XXX%Contribution:XXX%11D10 Project planDMAIC時(shí)時(shí) 間間DefineMeasureAnalyzeControlImproveX X月月Start Date:Start Date:End Date:End Date:Plan:Plan:X X月月 X X月月開(kāi)始日期開(kāi)始日期: :完成日期完成日期: :工作計(jì)劃工作計(jì)劃: :X X月月開(kāi)始日期開(kāi)始日期: :完成日期完成日期: :工作計(jì)劃工作計(jì)劃: :X X月月開(kāi)始日期開(kāi)始日期: :完成日期完成日期: :工作計(jì)劃工作計(jì)劃: :Start Date:Start Date:End Date:End

6、Date:Plan:Plan:12M1 MSA Of YThe Conclusion: 測(cè)量?jī)?nèi)容：測(cè)量?jī)?nèi)容：XXXXSample size：共：共X個(gè)個(gè) Gage：XXXoperator：XXXXX recorder：XXX測(cè)量方法測(cè)量方法：DMAIC13M2 Capability Of YThe conclusion: DMAIC14M3 Process MappingXXXXXInputTypeOutputXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

7、XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXProcessDMAICInputTypeOutputProcess15M3 Fishbone (Optional)XXXXXXPersonnelMaterialXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX)XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

8、XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXDMAIC16M3 7 WasteDMAIC過(guò)量生產(chǎn)過(guò)量生產(chǎn)庫(kù)存庫(kù)存運(yùn)輸運(yùn)輸檢驗(yàn)檢驗(yàn)/返工返工過(guò)程不當(dāng)過(guò)程不當(dāng)?shù)却却嘤鄤?dòng)作多余動(dòng)作過(guò)程中存在的浪費(fèi)在哪里過(guò)程中存在的浪費(fèi)在哪里?關(guān)于提高效率的項(xiàng)目應(yīng)該比較多的關(guān)于

9、提高效率的項(xiàng)目應(yīng)該比較多的考慮過(guò)程中存在的浪費(fèi)有哪些考慮過(guò)程中存在的浪費(fèi)有哪些?找出浪費(fèi)是消滅浪費(fèi)的第一步找出浪費(fèi)是消滅浪費(fèi)的第一步! 17Define & Measure Tools定義定義&測(cè)量工具測(cè)量工具SIPOC高端流程圖高端流程圖-供應(yīng)商供應(yīng)商 輸入輸入 流程流程 輸出輸出 客戶客戶 Value Stream Map價(jià)值流圖價(jià)值流圖Flow Charts流程圖流程圖Cross Functional/Resource Maps跨功能跨功能/資源圖資源圖Brown Paper牛皮紙牛皮紙Handoff Maps傳遞圖傳遞圖Spaghetti Maps物理流程圖物理流程圖T

10、ime Value時(shí)間價(jià)值時(shí)間價(jià)值Diagnostic & Analysis Tools診斷診斷&分析工具分析工具5 Whys5個(gè)為什么個(gè)為什么FMEA失效模式和影響分析失效模式和影響分析Lean Self-Assessment精益自我評(píng)估精益自我評(píng)估Standard Work標(biāo)準(zhǔn)工作標(biāo)準(zhǔn)工作Improvement Tools改進(jìn)工具改進(jìn)工具Quick Change Over (QCO)快速轉(zhuǎn)換快速轉(zhuǎn)換TPM總體生產(chǎn)維護(hù)總體生產(chǎn)維護(hù)Visual Management可視化管理可視化管理Workplace Organization (5S)工作場(chǎng)所組織（工作場(chǎng)所組織（5S)Err

11、or Proofing (Poka Yoke)錯(cuò)誤防范錯(cuò)誤防范Pull Systems拉動(dòng)系統(tǒng)拉動(dòng)系統(tǒng)OEE總體設(shè)備效率總體設(shè)備效率Cell Design工作單元設(shè)計(jì)工作單元設(shè)計(jì)Control Tools控制工具控制工具Control Plans控制計(jì)劃控制計(jì)劃Performance Metrics (KPI)性能測(cè)量（關(guān)鍵流程指標(biāo)性能測(cè)量（關(guān)鍵流程指標(biāo) ）18M4 C&E Matrix 我們從XX個(gè)輸入因子中進(jìn)行降序排列,從中篩選出了XX個(gè)影響顧客不良的輸入因子,下一步將對(duì)該XX個(gè)重要的輸入因子再進(jìn)行FMEA,進(jìn)一步找出最關(guān)鍵的輸入因子.Rating of Importance (1

12、 - 10)Key RequirementsTotalProcess StepProcess Inputsrating: 0 , 1 , 3 , 9102030405060708090100110120130140150合計(jì)DMAIC19M5 FMEAStepStepInputInputThe The failure failure modemodeThe The failure failure effecteffectSevSevThe The potential potential causecauseOccOccThe The current current controlcontrol

13、DetDetRPNDMAIC20M6 The 2nd FMEA after take actionsProcessProcessInputInputThe The potential potential causecauseThe current The current controlcontrolRPNAction takenAction takenSEVSEVOCCOCCDETDETRPNDMAIC21M7 快贏措施快贏措施The primary actionsBeforeAfter Picture Picture DescriptionsDescriptionsDMAIC22NOProcessImprovement itemsThe situation beforeThe action Pr