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1、文秘英語期末復(fù)習(xí)0907、題型I Fill in the blanks with the words and expressions listed below. (20%, each 2 points )AlthoughmanageragainstencountersecretaryfavorableinfluentialwithBeing apresents pleasant tasks and challenges to grow. What is good about the job is that you can learn a lot of knowledge from the 2
2、and other people around you. You havemore opportunities to work 3 the manager than any other colleagues in the company. It iseasier for you to make a 4 impression on the manager and get promoted. Besides, you canknow many 5 people through frequent contact with them, which can also help you learnnew
3、skills. On the other 6, it is not an easy task to be a secretary. You may 7 a lot ofproblems in your work. For instance, you may need to be an interpreter 8 you can 't speakthe other language well. Sometimes, you even have to say or do something that is 9 yourdesires. Worst of 10, you are not su
4、pposed to complain when your manager is upset withyou.In additioncoworkersbe aware ofimageimportanceprofessionalroutinerelationshandlingworkingGood human (1) in business require the ability require to deal positively with coworkers and supervisors. A good working relationship with the executive is o
5、f utmost (2). You should understand your employer as an individual. (3), you must (4) the particular goals and burdens that associated with an executive 's position. You must prove your self worthy of the employer 's confidence and the responsibility for (5) confidential and personal materia
6、ls.A good employer-secretary team will cooperatively develop guidelines to enable the secretary to take shared administrative responsibility for (6) duties, and to supervise the work of coworkers. As a secretary, you will need to work well not only with your peers but with all ,regardless of (8) lev
7、els. In doing so, you should display loyalty, dependability, and good judgment.Good (9) relations must extend to visitors. You can be proud of your role in creating a positive(10) to outsiders.Ans:Advanced graduated from enable located in founded facility including begin with average one timeHamburg
8、er University is McDonald's worldwide management training center(1) Oak Brook, Illinois. It was(2) in 1961. It has come a long way since they opened their training(3) in the basement of a restaurant. From then on, they have moved it twice andwatched the size of classes grow from an (4) size of a
9、bout 10 to more than 200 perclass. Teaching facilities now are modern, (5) and in short, are state-of-the-art. Alltraining programs (6) one essential ingredient: The Basics of McDonald sOperations. Till today, over 65 000 managers in McDonald s restaurants have (7)Hamburger University. Because of Mc
10、Donald s international scope, translators and electronic equipment (8) professors to teach and communicate in 22 languages at (9).McDonald s also manages 10 international training centers, (10) HamburgerUniversities in England, Japan, Germany and Australia.II. Complete the following sentences by tra
11、nslating the parts given in Chinese. (25%, each 5points )A1. Most managers appreciate .(誠實(shí)交流,并對(duì)其作出肯定的反應(yīng)).2. Remember that no one can build us a better boss,. ( 但我們卻能塑造一個(gè)更好的自我 。 )3. ( 具有不同個(gè)性和不同氣質(zhì)的人) have different styles of relating to people and tasks.B 4. We stay on the university campus, and we us
12、ually don t know much about.( 外面的情況)5. Any wise boss would try . ( 鼓勵(lì)他的雇員提出自己的想法)1. A secretary may maintain budget and ( 開支帳目記錄、財(cái)務(wù)記錄和機(jī)密文件 ).2. Ever-evolving software applications require that secretaries be , and.(高效、熟練、易接受新事物)3. The secretarial position can be described as , and . (老板的心腹, “多面手” ,辦
13、公室神秘的掌握者 )(4 5 :4. To achieve their goal of being the world s best quick service restaurant, McDonald s. (對(duì)其員工做一系列的承諾)5. McDonal d s has also had in place five people principles .( 以確保他們信守自己的諾言。 )1. A secretary should be able to(與建立并保持和睦的工作關(guān)系)superiors,co-workers, subordinates, etc.2. A secretary is
14、 expected to ( 擬訂出差旅程表) and coordinates the executive stravel requirements.3. A secretary is expected to take action authorized during the executive s absence so as to (將因上司不在所造成的負(fù)面影響降低到最低程度).4. A secretary must be able to organize materials that may be ( 以草稿形式程送上司).5. A secretary may serve as ( 會(huì)議記
15、錄 ) with responsibility for transcription anddistribution to o Chinese.6. She committed suicide because she lost all her money in business.7. They have programs to reward good grades and school attendance.88. The computer has been programmed to calculate the grass profit margin on al
16、l sales. into English9. 交際是個(gè)人和機(jī)構(gòu)實(shí)現(xiàn)其目標(biāo)的過程。10. 計(jì)劃不周常是交際失敗的結(jié)果。A. into Chinese.11. I regret to tell you that we intend to hire someone with experience in market promotion.12. Thank you for your interest in our company. I am sure that you will find a suitable position soon.13. Your qualifications are exc
17、ellent, but I am afraid we do not have a position that fits your major and experience.B. into English.14 今天早上我收到一位老顧客發(fā)來的傳真,抱怨DJ834 好定單的貨物沒有按時(shí)發(fā)貨。15 請(qǐng)將其轉(zhuǎn)交銷售部經(jīng)理,并敦促他盡快給我一個(gè)滿意的解決方案。A. into Chinese.16. Your application for the position of district manager has been approved by the personaldepartment of our
18、 company.17. I am sure that you will prove that we have chosen the right person.18. Your abilities and experience seem suitable to the needs of our company.B. into English19 財(cái)務(wù)處急需一批新的計(jì)算機(jī),以處理公司日益擴(kuò)大的業(yè)務(wù)需求。20 我想提醒你, 明天早上 8: 00 你要去面試一位求職者。IV. Writing a business letter according to the given information.
19、(30%)Write a farewell speech based on the information given:You are saying goodbye to Mr. John, who is leaving your company.Introduction: on behalf of the company, say a few words to Mr. Bell.Looking back: Mr.John has worked in the company for five years.Personal quality : kindness, diligence, patienceExpressing thanks and wishes: thank him for everything he has done for the company, wish him the very best for the future.1. The receiver s address:Dadi International Trading Co., Lid.56# Zhonghshan RoadChongqing 400033China2. The name of the sender:3. The sender s address:Roger
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