商務郵件寫作步驟英文版

1、商務郵件寫作步驟英文版1、郵件開頭稱呼要恰當Start With an Appropriate SalutationSome people jump straight into the text of an email without so much as a “hi.It' s polite to add a salutation, just as you would with a letter. That might look like:有些人寫郵件不喜歡加稱呼,甚至連簡單的“你好都忽略,直接開始正文 內容.孰不知就像在傳統(tǒng)的信件上一樣,寫上稱呼是一種禮貌的象征.稱呼可以這樣寫：一

2、Dear Sir/Madam親愛的先生/女士Dear Mr. Johnson親愛的約翰遜先生Hi Sue蘇,你好Hello Fred你好,福瑞德Your salutation needs to be appropriate. If you' re writing to a prospective employer, “Dear Mr. Johnson is probably the best way to go. "Hi Bob“ is going to look unprofessional.稱呼必須恰當.假設郵件對象是你未來的上司,“親愛的約翰先生這樣的稱照應該為最得體的

3、.像“你好,鮑勃更適用于隨意的場合.But don' t assume that formality is always the right answer. If yod re writing to a friend of a friend, using “Dear plus their surname is going to seem oddly stilted 那么,是不是正式的用語就萬能呢絕對不是.假設你給你朋友的朋友寫郵件, 那用“親愛的+姓就顯得異常別扭.If in doubt, " Dear first name“ will usually work just f

4、ine.當你判斷不出哪種場合該用什么稱呼適宜,你可以使用“親愛的十名來應付所有情況.2、直奔主題 Get Straight to the PointYour correspondent won t want to wade through paragraphs of waffle - so get straight to the point. If you ' re writing to someone out of the blue, don' t give them your life story before you make a request相信閱讀你郵件的人不會愿意

5、仔細瀏覽你那空洞無聊的長篇大論,所以你需要直奔主題.如果你想寫封郵件撫慰某個心靈受傷的朋友,開頭先把你的建議亮 出來,然后再用你的親身經歷來輔助說明.Getting straight to the point might mean that the first line of your email (after the salutation) looks something like this:直奔主題意味著郵件內容的第一行應該是這樣：I' m working on an article about Acme Widgets for XYZ publication, and wonde

6、red if you had a few minutes to answer the following three questions.我現(xiàn)在正在寫一篇要交給某某出版社關于極致控件的文章,不知道您有沒有 時間答復3個問題呢Could you supply me with a quote for the following project?可否對下面的設計工程進行引證I' d like to discuss the revisions with you. Would Tuesday at 2pm be a good time?我想和你談談修訂的事.這周二下午兩點您有空嗎I' v

7、e attached the documents you requested at our meeting yesterday昨天會議上您要求的文件已附上,請查收.You may well need to include more details, but if you put the important point up front, your email is more likely to get a timely response. If your question comes too far down, the recipient may not even realise that y

8、ou need a reply當然,你需要再增加更多的細節(jié)內容.假設將郵件重點放到內容的開頭,你將 收到更加及時的回復信息.如果你的問題在郵件后頭,收信人可能都不會意識到 你在等他回復.3、內容言簡意賅 Keep it ShortTry to keep your email as short as possible. Make the paragraphs short, too - long paragraphs can be difficult to read and take in盡可能將你的郵件內容寫得簡單明了.文章太長不易閱讀和吸收.Do make sure you give enou

9、gh information for your correspondent to be able to make a decision, if that' s required. You might find that it' s best to offer this as an attachment you'll have more flexibility over formatting, and your correspondent can print out the attachment easily 0當然,你需要再增加更多的細節(jié)內容.假設將郵件重點放到內容的開

10、頭,你將 收到更加及時的回復信息.如果你的問題在郵件后頭,收信人可能都不會意識到 你在等他回復.4、將內容編好 Use Numbered PointsIf you' ve got several questions or points to make, it' s very helpful to number them. This makes it easy for the other person to respond to each one, especially if some just require a yes/no response or a single word

11、 answer. For instance:對于那些為了咨詢或提供各種問題的郵件, 最好將問題一點一點的列舉出來, 以便于他人對每個問題作答,尤其當某些人更傾向于對問題只答復“是和“否 的時候.例如：Could you let me know:能否告知：1. How much it would cost for the website design網站設計費用2. How much for the website design plus a tr-fold brochure網頁設計加一份三頁宣傳冊的費用3. Whether you could complete #2 by the end of

12、 April您能否在四月底完成第二點所述工作It' s also useful to list your questions or points as bullets in this way; if you write a single paragraph, some of your questions might get misse d將你的問題或觀點用圖標的方式羅列出來是很實用的,倘假設你用一段話將幾個點全部涵蓋,那對方有可能會漏看其中的幾點.4. 重新閱讀一篇,校對拼寫錯誤Re-read and Use Spe-lCheckA typo or spelling mistake c

13、an turn one word into an entirely different one. If you' re using email in a professional capacity, that mistake could be embarrassing- or even offensive. It might alter the whole meaning of your email: a missing “ not, for instance, could potentially cause problems排版或拼寫錯誤有時能導致對一個單詞的誤解.尤其當你用郵件來溝

14、通專業(yè)性內容時,這樣的錯誤就很為難,甚至有些失禮.它可能改變你整個郵件的意思. 比方：少寫了個“不,就可能會引起某些問題.Spel-check should help you avoid any silly mistakes but use your eyes and brain too. There are plenty of words that spell-check won' t pick up. If you' re emailing from a device with predictive text and an auto -correct feature, ma

15、ke sure you always reread what you' ve typed.因此檢查拼寫將預防你犯這些低級錯誤, 但這里強調一一不僅僅用眼睛檢查, 還得用大腦思考.有些錯誤不一定能輕易檢查出來.如果你的郵件系統(tǒng)有字句聯(lián) 想功能和自動糾錯功能,一定要把寫出來的內容再通讀檢查一遍.5. 充分利用郵件簽名 Make Your Signature UsefulDo you have an email signature? That s the text that appears automatically at the bottom of your email.Some peop

16、le don' t use one at all; others have a funny quote or favorite saying.你設置過郵件簽名嗎它將會在你每次郵件內容的下方自動生成?有些人從來都沒有使用過它,但我們也看過一些非常有意思和哲理的簽名.Whether you ' re using email for professional or personal reasons, make your signature useful for both you and your recipient. That might mean:無論你是為了工作還是私人聊天,加注簽名對你和郵件接收者都有好處,因為這意味著可以：Giving the link to your website加上你的網頁鏈接Including your work address and/or phone number寫上你的工作地址或 號Adding links to your social media accounts注上你的社會媒體工具帳號例如博客,彳博,論壇Putting in a line to promote your r