工廠調(diào)查問卷

1、工廠調(diào)查問卷Factory Survey QuestionnaireI.基本信息 GENERAL INFORMATION公司名稱CompanyName日期Date地址 Address聯(lián)系人Contact電話Phone傳真Fax總經(jīng)理GM顧問/Con sulta nt1. 客戶類型 Customer Type力卩工 Processing組裝 Assembling消費(fèi)品 Consumable化工Mecha ni cal電子 Electronics汽車零部件Auto Parts醫(yī)藥 Medical其他Others2.產(chǎn)品 Product雇員人數(shù)Number ofEmployees3. 制造類型 Ma

2、nufacturing Type離散型 Discrete 重復(fù)型 Repetitive4. 銷售額 Sales RevenueII.技術(shù)信息 Basic Information1. 是否有局域網(wǎng)？ Do they have a LAN? 是Yes否No2. 是哪種類型的局域網(wǎng)？ What is the type of LAN?（列類型供選擇）3. 是否有數(shù)據(jù)庫(kù)，是哪種類型？What database do they use if an y?列類型供選擇）4. 是否有電腦，數(shù)量多少？ How ma ny PCs are they usi ng now if any?5. 是怎樣的平臺(tái)？ What

3、 kinds of platform?（列類型供選擇）6. 是否正在使用管理信息系統(tǒng),使用情況如何?Are they using a MIS now? How about it?7. 是否有財(cái)務(wù)系統(tǒng)，是什么系統(tǒng)？What finan cial system are they us ing now ifany?8. 有多少工作地點(diǎn)？ How many physical sites do they have?9. 是否通過 ISO9000 認(rèn)證？ Have they passed the certification of ISO9000? 是 Yes 否 No10. 工廠生產(chǎn)中存在著怎樣的困難？W

4、hat issues in your factory harrass you mosl（過于開計(jì)劃 Plan1. 您的部門中使用電腦嗎？如果是的話，有多少臺(tái)電腦，什么型號(hào)的 ? Do you use computers in your department? If so, how many and what kind?2. 您的工廠中發(fā)放正式的生產(chǎn)工作單嗎？您是如何操作的？ Do you release formal production work orders to the factory? How do you do that?3. 您是否考慮過庫(kù)存情況？ Have you ever co

5、nsider the inventory? 是 Yes 否 No4. 組裝的提前期是如何決定的？What's the lead time for assembly?5. 你計(jì)劃制定周期為多久 How long is your planning horizon?季度 Quarterly 每月 Monthly每周 Weekly每天 Daily6. 你憑什么制定計(jì)劃？ What's you planning source?7. 如何決定制造 /采購(gòu)的時(shí)機(jī)和數(shù)量？（你怎么制定計(jì)劃） How do you decide when to make/purchase and how much

6、?（How do you make plan）8. 是否有工廠日歷？ Do you have factory calendar? 是 Yes否 No9. 你所面臨的最大問題是什么？你期望利用電腦改進(jìn)哪些工作？What's your biggestproblem? What do you expect the computers to improve your operation?采購(gòu) Purchasing1. 部門職員人數(shù) Total staff in your Dept. 采購(gòu)員人數(shù) Number of buyer采購(gòu)物料數(shù)量 Number of purchased items 采購(gòu)

7、零件 Purchased parts原料 Raw materials 在購(gòu)買過程中您使用電腦嗎？多少臺(tái)，什么型號(hào)？ Do you use computers in purchasing?How many and what kind?您的采購(gòu)流程是怎樣的？ What's your purchasing procedure?您是否正在使用采購(gòu)訂單進(jìn)行采購(gòu)？ Do you use formal purchase orders? 是 Yes 否 No采購(gòu)材料時(shí)間 times for purchased items -最長(zhǎng) Iongest最短 Shortest 原因 Mean 采購(gòu)零件的頻率 F

8、requency of ordering eachpart您是如何知道訂購(gòu)的時(shí)間的？ How you know when to pIace anorder?您是如何知道訂購(gòu)的數(shù)量的？ How do you decide how much to order?您是如何判斷供貨商的價(jià)格是否合理的？您有沒有固定的供貨商？How do you decide on a fairprice with vendors? Do you have approved vendors?您購(gòu)買物料時(shí)是否會(huì)參考它們過去的價(jià)格？ Do you purchase items according to the history

9、price records?您是否專門為每個(gè)供貨商和物料訂立價(jià)格乘子？ Do you have price matrix for each vendor and item ? 是 Yes 否 No 您是否會(huì)查看供貨商以往的表現(xiàn)？ Do you assess historical vendor performance?是 Yes 否 No您在采購(gòu)時(shí)是否會(huì)先查詢?cè)撐锪系膸?kù)存狀況？ Can you enquiry the detail of the item's inventory situation when you do purchasing?您在采購(gòu)中遇到的最大的問題是什么？ What

10、 are your biggest problems in purchasing？庫(kù)存控制 Inventory Control員工總數(shù) Total staff:倉(cāng)庫(kù)數(shù)量及種類 Number and kinds ofstockrooms倉(cāng)庫(kù)是如何安排的？ How are the stockroomsorganized?No您所保留的庫(kù)存記錄是怎樣的？ What kind of inventory records do you keep? 您是否統(tǒng)計(jì)實(shí)際盤存？多久統(tǒng)計(jì)一次？ Do you do physical inventory? How often?您是否進(jìn)行循環(huán)盤點(diǎn)。 Do you do c

11、ycle count? Yes 物料發(fā)放的審批步驟是怎樣的？ How are material issues authorized?您是否正在使用工作訂單和領(lǐng)料單？ Do you have formal work orders and pick lists?Yes No 您是否有安全庫(kù)存？ Do you have safety inventory? Yes No 您生成和使用何種庫(kù)存報(bào)表？多久制作一次？ What kinds of inventory reports do you use and produce forothers? How often are they produced?是否

12、所有的物料項(xiàng)目都有唯一的零件號(hào)碼？ Do all items have unique part numbers? Yes No您所面臨的最大問題是什么？您期望利用電腦改進(jìn)改進(jìn)哪些工作？What's your biggestproblems. What doyou hope the computers can improve your operation?產(chǎn)品與車間 Production & Shop Floor員工總數(shù) Total staff 主要設(shè)備 Main equipment工作中心數(shù)量，它們是如何組織的，它們位于何處？ Number of workcenter,how

13、they are organized, and where are they located?什么是最主要的瓶頸 What are the mainbottlenecks?您是否正在使用生產(chǎn)訂單，領(lǐng)料單和工序進(jìn)行管理。 Do you use formal manufacturing orders, picklists, and routings? Yes No您是否使用發(fā)料單？ Do you have and use a dispatch list? Yes No 您如何重定工作時(shí)間表？您若何做 CRP 及安排生產(chǎn)？ How do you rescheduled the work? How d

14、o you do CRP and arrangeproduction?生產(chǎn)經(jīng)理和領(lǐng)班使用何種報(bào)告來完成他們的工作？ What kinds of reports do production managers and foremen use to do their jobs?生產(chǎn)經(jīng)理和領(lǐng)班向他們的老板提供何種信息？ What kind of information do productionmanagers and foremen provide to theirboss?工程 Engineering員工總數(shù) Total staff 物料清單 BOM工序 Routing成本信息 Costing i

15、nformation 是否實(shí)施工程更改操作？簡(jiǎn)要描述該過程。 Is a formal engineering change procedure implemented?Briefly describe the process.銷售，市場(chǎng) Sales, Marketing員工總數(shù) Total staff 在外銷售人員 Outside sales people訂單輸入人員 Order entry people市場(chǎng) Marketing有效客戶數(shù)量 Number of activecustomers您是否會(huì)制作銷售預(yù)測(cè)？如果是您會(huì)怎么做？ Do you develop a sales forecasa

16、t nd if so how is it done?預(yù)測(cè)限度是什么？ What's the forecast horizon?在您的部門里是否使用計(jì)算機(jī)？有多少，什么種類？您如何使用它們？ Do you use computers in your department? How many and what kind? How do you use them?您輸入訂單時(shí)，是否會(huì)查看產(chǎn)品的可用性？如何做？ When you enter orders, do you check the availability of product? How?您是否給客戶發(fā)送訂單確認(rèn)？ Do you al

17、ways send an order confirmation to the customer? 是 Yes 否 No如果客戶向您訊問他的訂單狀況，您需要做些什么來提供信息給客戶，這個(gè)過程需要 多久？ If a customer called you to ask about the status of his order, what would you need to do to provide the information to him and how long would it take?您是否做信貸檢查？ Do you have credit check? 是 Yes 否 No 您是

18、否使用價(jià)格乘子？ Do you have price matrix? 是 Yes 否 No 您使用何種報(bào)表？您希望有何種報(bào)表 What kind of reports do you use? What do you wish youhad?您所面臨的最大問題是什么？您期望利用電腦改進(jìn)改進(jìn)哪些工作What's your biggestproblems. What do you hope the computers can improve your operation? 財(cái)務(wù) Accounting員工總數(shù) Total staff 在您的部門里是否使用計(jì)算機(jī)？有多少臺(tái)，什么型號(hào)？Do you

19、 use computers in yourdepartment ? How many and what kind?您是否需要處理多幣制的事務(wù)？Do you have a need to handle multi-currency transactions? 是 Yes否 No是否所有的財(cái)務(wù)事務(wù)都是手工輸入的？或者有部分是從其他系統(tǒng)中導(dǎo)入的？ Are all accounting transactions manually entered, or are some brought over from other systems?每月完成總帳需要花費(fèi)多長(zhǎng)時(shí)間？ How long does it take for you to close a month in G/L?您是否使用標(biāo)準(zhǔn)、實(shí)際或平均成本系統(tǒng)？ Do you use standard, actual, or average cost system?庫(kù)存價(jià)值是多少？占年銷售額的百分之幾？ What's your inventory value? How much is this as a percent of annual sales?您每月需要打印多少發(fā)票？