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1、詢盤回復(fù)中的溝通模板主講人:肖旭催促下單回應(yīng)砍價斷貨修改物流方式詢問延期收貨詢問收貨情況Dear X,We appreciated your purchase from us. However, we noticed you that havent made the payment yet. This is a friendly reminder to you to complete the payment transaction as soon as possible. Instant payments are very important; the earlier you pay, the
2、 sooner you will get the item.If you have any problems making the payment, or if you dont want to go through with the order, please let us know. We can help you to resolve the payment problems or cancel the order.Thanks again! Looking forward to hearing from you soon.Best Regards催促下單(一)Dear X,Thank
3、you for your inquiry.We have checked our stock, but sorry to tell you we have few of this kind of products left. Because this is very popular. Please place your order as soon as possible.Best regards 催促下單(二)Dear x,Thank you for your interests in my item.I am sorry but we cant offer you that low pric
4、e you asked for. However, wed like to offer you some discounts on bulk purchases. If your order is more than X pieces, we will give you a discount of xx% off.Please let me know for any further questions. Thanks.Sincerely,回應(yīng)砍價(一)Dear x,Thank you for your e-mail.I am sorry that price you asked for is
5、lower than the cost of the poduct. So we cannot agree the lower price. The price we could accept to sell you is xx which is cheaper than the price shown in our store.Please let me know for any further questions. Thanks.Sincerely,回應(yīng)砍價(二)Dear X,We are sorry to inform you that this item is out of stock
6、 at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well. You can click on the following link to check them out.http:/www.aliexpressPlease let me know for
7、any further questions. Thanks.Best Regards,斷貨Dear X,Unfortunately, free shipping for this item is unavailable.I am sorry for the confusion. Free Shipping is only for packages weighing less than 2kg, which can be shipped via China Post Air Mail. However, the item you would like to purchase weighs mor
8、e than 2kg. You can either choose another express carrier, such as UPS or DHL (which will include shipping fees, but which are also much faster). You can place the orders separately, making sure each order weighs less than 2kg, to take advantage of free shipping.If you have any further questions, pl
9、ease feel free to contact me.Best Regards修改物流方式Dear Buyer,We checked the logistics status of your package just now and the package is now still in the way to you. Do you need us to extend the time for you?If you need this please let us know.Thanks.詢問延期收貨Dear Buyer,We found the package has arrived in your country. Did you have received the product?If you have got your product, can you please comfirm the delivery and give us a five-star feedback. This is very important for us to improve our futher service.Thanks and Best regards.詢問收
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