




版權(quán)說明:本文檔由用戶提供并上傳,收益歸屬內(nèi)容提供方,若內(nèi)容存在侵權(quán),請進(jìn)行舉報或認(rèn)領(lǐng)
文檔簡介
1、Memo格式(養(yǎng)成習(xí)慣, 全部左對齊):很多時候, 題目本身已經(jīng)幫你寫好, 不是考核的重點(diǎn)to: mike lee, account manager(title, optional)from: same as abovedate: 21 may 1999 (p16寫分, 加減法)subject: 1. 一般不多于5個字 2 名詞加名詞 changes of meeting/apologies for delay/announcement of Christmas party3. adj. + n. E.g. personal mobilebodyinitial (optional)C.C (o
2、ptional)Example: p9 寫分審題順序a. Who are you?b. Who do you write to? Subordinate, superior, colleague, or a customer.c. What is it about? Bad/good news, express gratitude or scoldingDecide the register (informal/formal; direct/polite) wordingIn this question, Very Formal, polite. d. Point sequence怎樣排列沒有
3、問題, 只要有邏輯就行了Logic: 1-4-3-2/1-4-2-3 先告訴有這件事, 然后在說細(xì)節(jié), 總分總第一個內(nèi)容點(diǎn) 句型的應(yīng)用:通知, 宣布消息的句型:1. I am delighted/glad/happy to announce that/notify you that/inform you that/tell you that/ let you know that formal to informal 宣布好消息2. Please be informed /be advised that/note that/ formal to informal 但消息的類型比較中性3We ar
4、e afraid that/ We are sorry to inform you/We regret to inform you宣布壞消息這里不用announce,因?yàn)橹罢f過盡量不要抄題干的單詞, 請換詞, 換詞也是bec寫作中的一個重要考核技能“豐富的詞匯”。We are glad to informal you that the annual xmas party would be held at 7,00pm on Wednesday, 18th of December/12th, December in boarding hall as scheduled (換了planned).
5、這里有三點(diǎn)1用we而不用I,因?yàn)樵谏虅?wù)寫作里, 可以用we的地方, 盡量用we.因?yàn)椋?商務(wù)里更偏愛團(tuán)隊(duì)的口吻。2 用被動 表示更正式, 而主動是更偏向 意愿。3 具體時間的表達(dá)和他們的介詞。 At + 具體幾點(diǎn) (一定要說明am or pm或者用24小時制), on + 具體的日子(幾月幾號, 星期幾), in + 年, 月。第二個內(nèi)容點(diǎn):All staff with company are welcomed。(with company比 with partner更正式)第三:The programmes available are given/shown below:A three-cou
6、rse dinner, dance, and raffle. 商務(wù)常識:不要寫24-26, 因?yàn)椴粫腥巳ス镜膒arty, 一般schedule 在13-20左右 補(bǔ)充:對于數(shù)字的寫法, 10以上的用Arabic digit, 10以下用英文。0, 7,的手寫體。Note: p3寫分格式:to: name time/datemessage:bodySignature (initial) / message taken by “name”Example: p14 寫分語氣:因?yàn)槭菍懡osales manager, 可能是你的上司, 也可能不是; 但從題目看來, 你應(yīng)該是一個buyer(buy s
7、ome software for your department), 由此推斷你跟寫信的對方, 至少不是同一個department, 并且是請求;因此,語氣相對的要客氣, formal.內(nèi)容點(diǎn)順序:這里,應(yīng)該先解釋了為什么需要samples才提出要求-2-1-3第二個(2nd) 內(nèi)容點(diǎn):As you might know, (不會太突兀,適當(dāng)?shù)某薪釉~可以給你加印象分)Microsoft, our software provider (是用同位語,讓你的文章更商務(wù), 給人的感覺更嚴(yán)謹(jǐn)),has shown (換詞)some interest in our laser printers. 1st&
8、amp;3rd內(nèi)容點(diǎn):for this selling opportunities/ with this purpose (承接詞), I would be thankful if I can have your permission for taking(換詞) some product brochures (20) business思路,先把主要的東西說出來, 次要的東西方后面 plus (換詞) sample printers (a1, a2,a3)表示不同型號 at 3 pm on Wednesday, 15th,October(事件的表達(dá)). 對時間, 還可以用by, before.
9、或者你對長句沒信心,可以把上面分成兩個句子and if I can have the items at , that would be an advantage/important/crucial/vital for the presentation.請求的句型:1. please do ./I would like you to do 上司對下屬2. would/could you please do 3. do you think you could possibly do 2. 3一般客氣4.we would (greatly) appreciate it if you .5. we w
10、ould be very thankful(grateful) if you 45非??蜌夂驼?, 對上司, 對客戶。字?jǐn)?shù)問題另外一個習(xí)慣就是, 養(yǎng)成數(shù)字?jǐn)?shù)的習(xí)慣, 每寫完一段/一句, 粗略估計一下字?jǐn)?shù)。 因?yàn)榭荚嚂r, 只要內(nèi)容點(diǎn)包括了, 基本上是不會少字的, 怕就只怕寫太多, 包含了一些多余的信息。 一般part1不要超過55, part2, 150。Emailp16寫分的iv, 改寫成email格式:to:fromdatesubjectccbccattachment: (attached you will find the agenda/pls find attached the agen
11、da/I am attaching the agenda) enclosedear:/to whom it may concernmain bodybest regardssignature(electronic signature)nametitle確定語氣:因?yàn)閎arry直呼其名, 可以推斷不會不太熟, 但最好還是formal點(diǎn)為好。 記住, 當(dāng)不確定時, 客氣點(diǎn), 正式點(diǎn)保險; 禮多人不怪。內(nèi)容點(diǎn)順序1-2-31st凡是這種情況, 出了點(diǎn)什么事, 導(dǎo)致要道歉, 或是感謝; 首先應(yīng)該是告訴別人這件事, 否則有同學(xué)一來就道歉, 對方可能還沒反應(yīng)過來。Dear Barry:I am sorry
12、 to tell you that I couldnt attend tomorrows meeting as scheduled due to an urgent meeting (unexpected issue). Please accept my apology for any inconvenience incurred (句型). Shall we meet at 3 pm tomorrow at my office (句型)? I will appreciate it if you can let me know at your earliest convenience.Rega
13、rdsMike3道歉句型:A. Sorry for any trouble this has caused.B. We apologised for any inconvenience caused.C. Please accept our sincere apology for any inconvenience incurred.程度升高。4提議的句型a. shall we dob. would you like toc. how about doing (較casual一點(diǎn))5 盡快a. as soon as possible/as soon as you/I can 對下屬, 對自己b
14、. at the earliest opportunity 較中性c. at your earliest convenience 很客氣More practice:首先:Messagep14you are the secretary, Microsoft sales Mgr, John (同位語不但嚴(yán)謹(jǐn), 更提醒了john是誰) called in. he said he wanted us to try our best to finish the project before Friday. Best to call back. Now please leave a message to
15、your manager.To: Mr. IversonMessage: 9 am. 5th October.John, the sales manager from Microsoft, just rang in. he needed us to make every effort to complete the project by Friday, 10th Oct. and a callback would be preferred/appreciated (第三方對請求的復(fù)述).Message taken by M.L.細(xì)節(jié)的商務(wù)表述。Extra 商務(wù)常識:Leave Message
16、的procedure 1. hello, name, where are you from2. leave msg3. request a call back *leave number, twice *available time1P14 寫分商務(wù)知識:假1 婚假 wedding leave2 年假 annual leave3 產(chǎn)假 (女)maternity leave4 產(chǎn)假 (男)paternity leave5 事假 leave of absence6 病假 sick leave7 突發(fā)事請假 emergency leavequestion background, you are wo
17、rking in the betting company, now you are asking for your annual leave during WC period. 1. from when till when for your annual leave2. need the reply by the day after tomorrow3. say sorry語氣:formal, polite, 1-2-3To: Mr. James, Line ManagerFrom: Mike Lee, customer service operatorDate: 6th, SepSubjec
18、t: annual leave applicationI am writing to apply for my annual leave starting from 14th, Sep. till 20th, Sep. I will greatly appreciate it if I can have your confirmation by Friday, 8th, Sep. Please accept my sincere apologies for any inconvenience this application may incur especially during the bu
19、siest season. ThanksML2 P14范例二, 根據(jù)這個范例, 寫一個memo給所有的申請者 內(nèi)容點(diǎn):1 Explain the reason why this is postpone2 Postpone till further notice3 Thank them for coming.To: All applicantsFrom: Miss Wang, Secretary of GMDate: Subject: delayed interview adj+n.語氣:formal and polite; 2-1-3We are sorry to notify you tha
20、t the interview scheduled today would be put off due to a decision made by the management. And the exact time and date would be re-confirmed/re-scheduled after further discussion. Please accept our appreciation for your arrival.1. 感謝的句型: a. thank you for doing/sth. b. many thanks for c. please accep
21、t our sincere appreciation/gratitude ford. we are truly grateful to you fore. we sincerely appreciate thatf. you are highly commended for doingg. we express our profound appreciation for sth3p18 IX 變成memo語氣, 因?yàn)槭谴砉靖兄x, 所以正式。(1-3)-2to: tailor smithfrom: mike lee on behalf of the companydate: subject:
22、 thank-youWe are writing to express our appreciation for your dealing with the emergency yesterday appropriately as Marys possibilities of recovering would have been seriously limited had she not been sent in time according to the DRs description. Thanks to your prompt reaction, her current progress
23、 is positive.Or先說we are glade to tell you that Mary Wongs current progress is positive. Her possibilities of recovering would have been seriously limited had she not been sent in time according to the DRs description. 最后please accept for your dealing with4 P27真題集語氣:direct, formal. 1-2-3這里格式已經(jīng)不需要你擔(dān)心.
24、During last month, your continuous poor performance of punctuality has been brought to my attention. And the negative influence on other employees performance is spreading over and they dont think this is fair.I would take this opportunity to remind you that unless you take immediate action to solve
25、 this problem, disciplinary action will be taken against you. Thanks.類似的提醒對方不好的事情:a. we would like to call your attention tob. wed like to take this occasion/opportunity to remind youc. we invite your attention to/that1. P18 XIFormal, direct, 因?yàn)槟闶巧纤荆?-(3-2)To: all staffFrom:Date:Subject: notice of h
26、ousecleaningC.c.Dear all:Please note that due to hygienic reason/consideration, housekeeping will take place at 時間(復(fù)習(xí)). We strongly recommend that all staff should take action on heir remaining food in the refrigerator accordingly as everything will be discarded by then. Thanks youRegardsMikeOffice
27、Directorformal的建議句型,前面的那個是比較less formal: a. we suggest/recommend that b. its necessary thatd. its helpful thate. it seems that you shouldf. You really ought top18 Xdirect, formal; 1-2-3to:from: mike lee, general managerdate:subject: thanks for your contributionC.cDearWe are so delighted to notify yo
28、u that your idea on the new model promotion campaign has been approved by the management today and will take effect in no time. Please accept our appreciation for your devotion and find attached a $100 gift voucher of BP as a form of encouragement.Best regardsMikeGeneral managerPass paper(3) test2,
29、p47Dear AllPlease note that the promotion campaign for our new product, VIDEO PLAYER, will be launched through Radio. Taking the cost into account, radio has to be the only option. However, with the creativity of the ad, we still look forward to a great success.Best regardsBusiness letterLetters sta
30、ndard contentHow to write a business emailHow to startDear Sir or Madam:/ to whom it may concern: / VERY IMPORTANT use Ms for women unless asked to use Mrs or MissThe reference:如果之前有聯(lián)絡(luò), 一定要提出, 不然不禮貌Thanks for your email/ thank you for writing to us/ With reference to your advertisement/ your phone c
31、all today, / as per our call/ Main bodyThe Reason for Writing I am writing to enquire about/ apologize for/ confirm /request Requesting Could you possibly? I would be grateful/thankful if you couldWe would greatly appreciate it if Agreeing to Requests I would be delighted to announce thatI would be
32、glad to offer/ grantGiving Bad News Unfortunately, we are sorry toIt is regretful to learn of. Enclosing Documents/attachmentI am enclosing Please find enclosed Enclosed you will find Reference to Future Contact I look forward to hearing from you soon/ meeting you next Friday/ seeing you next Thursd
33、ay.The Finish Please contact us again if we can help in any way. /please dont hesitate to contact us again if any problem arises.這個特別對客戶的信, 多數(shù)都有。Yours faithfully/regards/best regardssignatureMr Chen Director of IT Department道歉信, P30 Q11. 首先明白要寫什么內(nèi)容點(diǎn), 這題很明確, 可是后面的可能就不太明確, 需要自己總結(jié)了。2 語氣, 因?yàn)槭菍腿耍?所以一定是客
34、氣加正式。 2-1-3 or 1-2-3Dear: Mr. TanaThank you for contacting us.I am sorry to learn that your order of two video machines hasnt reached you yet (首先要用句型表示得知不好消息, 但這不是道歉). After informed by our customer service department, this is due to some unexpected transportation problems, which we are making conti
35、nuous efforts to avoid in the future.In addition, the exact delivery date would be reconfirmed by (no later than) the end of next week. You will be informed as soon as it is fixed.Again, please accept our sincere apologies for any trouble this has incurred. And we promise that there will not be any
36、similar problems in the future.Should you have any problems regarding this issue, please dont hesitate to contact us again.Yours truly,Mike關(guān)于 CV 或 推薦其他人的信先看p27的例子介紹professional background的句型. 三大要素:title, company, responsibilities, 但干你可以加上時間1. I have been serving as a secretary in IBM, given the oppo
37、rtunity of translation.2. I worked in IBM as a IT consultant in charge of giving technical advice.Educational 的三大要素school, major, degree1.I graduated from zhongshan University with a bachelor degree in Human Resource Management.2.I completed my master degree in Human resource management from zhongsh
38、an university3. Ive got a PhD from Cardiff, majoring in Geological Engineering.可以選擇性地說一下在cv里, 用example或 data說明問題。P30 Q2語氣可以較為direct,因?yàn)槭菍懡o朋友的。確定內(nèi)容包括:1.helen is going to London, wiling to find a job. 2.Her CV information, and 3 ask your friend to find a job for herDear:With reference to our call yeste
39、rday, I would like to introduce one of my friends, Helen Krebs(同位語), who is leaving for London soon. She might possibly stay there for a while and is willing to have a business-related job.Helen served as a junior clerk for Nyla in 1992. she was in charge of the general clerical work. After two-year
40、 good performance, she was promoted to be an assistant sales manager. On top of her good experience, she also completed a bachelor degree in economics from Singapore University in 1992 before her career.Apart from her fluency in English and French, her two years experience in US would possibly contr
41、ibute to your business as well. Do you think you could possibly arrange a job for her?I look forward to hearing from you soon. 一般請求的信肯定需要這句。Yours sincerely,MikeP30 q3這個題目是屬于travel 類的題目。 另外 需要根據(jù)日程 (補(bǔ)充資料)對已得信息的選擇。審題時, 先讀題目, 后讀 附加資料; 知道題目的要求后再有的放矢的看資料明顯這里是business partner, 客氣,正式程度適中Dear Mr. RogersAs yo
42、u have been informed, I would be in Europe on a business trip next week. During the first 4 days, from Thursday, the 5th to the 8th, I would need to attend the Prague Fair (如果題目要求include ALL information那么對次要的信息一筆帶過, 但又不能完全不提). After that, I will probably spend two days in Frankfurt, that is 9th &
43、; 10th. It would be helpful that you can fix a meeting in Frankfurt accordingly in order to reach the agency agreement we mention before.Due to the tight schedule, I might have difficulties to reserve the accommodation. I am very thankful if you can do me this favour.Look forward to meeting you next
44、 week.Kind regardsMikeP31 Q4看完題目再看信。 主要總結(jié)強(qiáng)調(diào)的說法這里是你寫給supplier的信, 客氣, 但不需要太客氣,因?yàn)槭撬麄兙湍愀麄冏錾狻?-2-3Dear Thank you for informing us of the outfit information.We confirm that the 12 sample outfits you should supply are A, B, C as stated in your original letter.And please be advised that the correct time o
45、f the spring fashion has been set at xxx on October 20th. And we will keep you informed of any changes.Should you have any queries about this, please dont hesitate to contact us by all meansBest regardsMike如何強(qiáng)調(diào)a. 用強(qiáng)調(diào)句, it is + 強(qiáng)調(diào)部分 + that + 非強(qiáng)調(diào)部分 例如:you need to supply A, B, C to us.強(qiáng)調(diào)A, B, C, it is
46、A, B, C that you need to supply to us.b. 雙重否定強(qiáng)調(diào)肯定c. 用 what從句 what you need to supply to us are A, B, C.P32 Q5We dont know who you are, 但應(yīng)該是上司,正式點(diǎn)保險。1-2-3Dear MillerIn reply to your recent memo, please accept my sincere appreciation for your contribution to achieve this outstanding result. We all und
47、erstand that we cannot have this accomplishment without a solid collaboration among all departments involved. So please pass my appreciation to them.With this months sales volume, we have every reason to look forward to a further success in the future.Best regardsMikeP35應(yīng)對complaint對客人, 一定是客氣加正式dearW
48、e regret to know that you have quality problems with our product, which is not up to our usual standard. It would be helpful for us to find out the problems if you can deliver them back and we will cover the freight for you.You will be informed of the problems by post as soon as the product examinat
49、ion is finished.Best regardsMike催款書商務(wù)知識:催款有三個層次:1a friendly reminderExample: I am writing to remind you that your bill for ¥5000 is now 30 days past due. If you have any problem, we'll be willing to help. We would, however, appreciate hearing from you so we can work out a mutually agreeable paym
50、ent schedule.Please use the enclosed envelope or call me at 12938434.2. it's time to payYour account has been over due for 6 months. Considering your financial situations, which we realize have not been good recently, we have not pressed you for payment. By now, however, you should be able to ma
51、ke this long-delayed payment. Please send your check in the enclosed envelope, or let us hear from you today to make a payment arrangement. 3. final warning - legal actionYou have not responded at all to our many attempts to collect the ¥9999 you have owed us since 31st july, 2006. Our next step is
52、to take legal action to collect the money due us.This is certainly unpleasant for both of us and is no doubt damaging to your credit rating. Therefore, we will delay any action for 7 days from the date of this letter. Please let us have your check on or before 31st December, 2006.Whether or not we t
53、ake legal action is now your decision.If you have already sent your payment, please disregard this notice and accept our thanks for your payment.這封信是寫給客人的, 無論如何要客氣 就算是final warning.2-1-3Dear Hong:We would like to call your attention that your balance of $8500 is past due on 4th of May this year, whi
54、ch was 6 months ago. We will greatly appreciate your prompt payment of this sum. As this has been a long-delayed payment, it is wise to make a payment arrangement on your outstanding account at your earliest convenience in order to avoid any further action against you.If you have already sent your p
55、ayment, please disregard this notice and accept our thanks for your payment.Best regardsMike2欠錢句型a. your balance of $8500 is past due on May 4th, 2006, which was 6 months ago.b. Your bill for $8000 is now 6 months past due.c. We have not received your payment for $548958, which has been over due for 6 months.3. 還錢句型a. settle the outstanding accountb. receive your prompt payment of this sumc. make a payment arrangement on your outstanding account.Business Report1. Reports Formata. memo式的報告 p36 (寫分)b. letter式的報告 p37(寫分)c. 在考試?yán)锍S?/p>
溫馨提示
- 1. 本站所有資源如無特殊說明,都需要本地電腦安裝OFFICE2007和PDF閱讀器。圖紙軟件為CAD,CAXA,PROE,UG,SolidWorks等.壓縮文件請下載最新的WinRAR軟件解壓。
- 2. 本站的文檔不包含任何第三方提供的附件圖紙等,如果需要附件,請聯(lián)系上傳者。文件的所有權(quán)益歸上傳用戶所有。
- 3. 本站RAR壓縮包中若帶圖紙,網(wǎng)頁內(nèi)容里面會有圖紙預(yù)覽,若沒有圖紙預(yù)覽就沒有圖紙。
- 4. 未經(jīng)權(quán)益所有人同意不得將文件中的內(nèi)容挪作商業(yè)或盈利用途。
- 5. 人人文庫網(wǎng)僅提供信息存儲空間,僅對用戶上傳內(nèi)容的表現(xiàn)方式做保護(hù)處理,對用戶上傳分享的文檔內(nèi)容本身不做任何修改或編輯,并不能對任何下載內(nèi)容負(fù)責(zé)。
- 6. 下載文件中如有侵權(quán)或不適當(dāng)內(nèi)容,請與我們聯(lián)系,我們立即糾正。
- 7. 本站不保證下載資源的準(zhǔn)確性、安全性和完整性, 同時也不承擔(dān)用戶因使用這些下載資源對自己和他人造成任何形式的傷害或損失。
最新文檔
- 2025年短視頻平臺內(nèi)容監(jiān)管與平臺經(jīng)濟(jì)報告
- 2025年文化遺產(chǎn)數(shù)字化保護(hù)與文化遺產(chǎn)旅游市場的營銷策略報告
- 教育大數(shù)據(jù)在教育資源優(yōu)化配置中的應(yīng)用實(shí)踐報告
- 2025年云計算服務(wù)模式演進(jìn)與行業(yè)應(yīng)用市場前景研究報告
- 2025年元宇宙社交平臺游戲化設(shè)計:用戶體驗(yàn)與互動體驗(yàn)報告
- 2025年元宇宙社交平臺用戶互動性與社交價值研究報告
- 2025年元宇宙社交平臺虛擬現(xiàn)實(shí)設(shè)備兼容性與用戶體驗(yàn)研究
- 2025年元宇宙社交平臺虛擬社交活動策劃與用戶體驗(yàn)優(yōu)化報告
- 2025年醫(yī)院信息化建設(shè)醫(yī)院圖書館管理系統(tǒng)初步設(shè)計評估報告
- 零售行業(yè)私域流量運(yùn)營數(shù)據(jù)分析與效果評估報告
- 2025年湖北省中考道德與法治真題含答案
- 2024年上海浦東新區(qū)公辦學(xué)校儲備教師招聘筆試真題
- 物流司機(jī)獎罰管理制度
- 體裁教學(xué)法在高中英語閱讀教學(xué)中的應(yīng)用研究-以說明文為例
- 項(xiàng)目總工聘用合同書
- 7數(shù)滬科版期末考試卷-2024-2025學(xué)年七年級(初一)數(shù)學(xué)下冊期末考試模擬卷02
- 2025至2030中國城市公共交通行業(yè)深度發(fā)展研究與企業(yè)投資戰(zhàn)略規(guī)劃報告
- 2025春季學(xué)期國開電大本科《管理英語4》一平臺機(jī)考真題及答案(第八套)
- 2025屆上海市中考語文真題作文題目解析+范文
- 人教版(2024)2025年春季學(xué)期七年級下冊地理期末復(fù)習(xí)模擬試卷(原卷)
- 2025年全國統(tǒng)一高考英語試卷(全國一卷)含答案
評論
0/150
提交評論