講義文稿案例usingjam

1、INTRODUCTION TO MASTERY TRAININGUsing Jam2SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.2012. SuccessFactors, Inc., An SAP Company. All rights reserved.No part of this document may be reproduced or transmitted in any form or by any means, electr

2、onic or mechanical, without the express written permission of SuccessFactors. This software is commercial computer software developed exclusively at private expense. The software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the U.S. Government is subject t

3、o restrictions as set forth in DFARS 252.227.7202-3 or FAR 52.227-19, as applicable. Developer is SuccessFactors, Inc., An SAP Company, 1500 Fashion Island Blvd, Suite 300, San Mateo, CA 94404.Rwiz is a trademark of Enterprise Information Resources, Inc. The product described herein includes softwar

4、e developed by the Apache Software Foundation ( ). All other brand and product names that are mentioned herein are the trademarks or registered trademarks of their respective holders.All examples, including the names of people in the examples or screen shots are fictitious. No association with any r

5、eal person (living or deceased), company (existing currently or in the past), or events should be inferred from any example whatsoever.Information in this document is subject to change without notice and does not represent a commitment on the part of SuccessFactors.SuccessFactors, Inc., an SAP Compa

6、ny1500 Fashion Island Blvd, Suite 300San Mateo, CA USA 3SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.ObjectivesManage and project your social network profilePost messages and feed posts to other members for reviewView and find information on th

7、e social network4SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Jam Overviewv Jam engages employees and makes teams more efficient in their day-to-day tasksv Improved communication and collaboration help companies align around their strategy and

8、accelerate talent processes5SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Jam enables employees to:Manage and project their social network profile.Create and share information with others. Monitor activities and information of interest.Create an

9、d collaborate with others using Groups.Find information and connect with expertise. Jam: Home Page6SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.When Jam is selected from the BizX Home page, the Jam instance opens in a new window. Jam menu tabs

10、include:Home (default view)ProfileGroupsCompanyJam: Tabs7SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Jam: My Follows FeedMy Follows Feed displays all the feed items from people and groups you are following. You can customize the contents using

11、 your settings.Requests NotificationsPosts you are followingCommentsYour posts8SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Jam: SearchUsing the Search box, you can search for users, tasks, and documents by Relevance, Date, Views, or Likes.Ente

12、r search criteria in the Search box. Criteria matching predictive text will be listed as active links to: PeopleGroupsDocuments9SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Receive Notifications when a member of a group selects to send a post s

13、pecifically to you. The notification will appear in the username section on the Home tab.Click the Comment link to post a comment about the post. Use the Like feature tolike a particular post. Using Notifications10SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All r

14、ights reserved.Receive Notifications when a member of a group selects to send a post specifically to you. The notification will appear in the username section on the Home tab.Click the Reply link to post a comment about the post. Use the Like feature to like a particular post. Using Notifications11S

15、uccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Comments enable employees to respond by adding details, knowledge, and/or perspective to the information flow:Click the Reply link to post a comment about the post.Enter the comment details.Click Post

16、 to add the comment to the feed. Comments are added to the information flow and to the followers feeds. Notifications: Add Comments12SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Bookmarks act as placeholders for particular posts you wish to sav

17、e. Posts listed on your Feed Updates or a groups Feed will display a More link. Click:Share to send an email about the selected feed item. Task to create a task item about the selected feed item.Bookmark to save the post.Download to download the content of the feed, if any.Delete to delete the post.

18、Click the My Bookmarks section on the Jam Home tab to view a list of all your saved bookmarks.Jam BookmarksJam: Profile14SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.The Profile: Wall displays Jam activity for you and your followers (manager, d

19、irect reports, colleagues). To post a comment to your Profile: Wall, enter details in the text field.Click Share. Posting options include adding a URL link, recording a sequence of your web browser, or uploading a document. Profile menu tabs give you a more in depth look at the posts on your Wall.Pr

20、ofile: Overview15SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.1.The Info tab allows you to update your personal information in Jam including job and contact information, org chart, and office information.2.Information is automatically populated

21、 from the BizX platform including contact, team, and org chart information.3.Click the Edit link to update your profile information.Profile: Information16SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Profile: Social Graph1.The Social Graph tab d

22、isplays a list of people who are following you, who you are following, and which Wiki Pages you are following. 2.People who are following you will receive notifications on their Feed Updates when you post to Jam.3.When people you are following post to Jam you will receive a notification on your Feed

23、 Updates. Click Unfollow to stop following an individual. 4.Wiki pages you are following display how many views and likes each page has. 17SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Profile: Wall BasicsUse the Add Content drop-down menu to ad

24、d new posts to your Wall. Options include:Blog Post: Post a blog entryLink: Add a link to your WallPoll: Create a PollRecord: Screen capture your active workspaceTask: Assign action itemsTerm to Track: Keep track of a saved termUpload: Select a file to upload to your WallWiki Page: Add a new wiki pa

25、ge18SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Profile: Add TaskTasks are used to assign action items to group members. When Task is clicked the Add Task window opens:Describe the task.Assign the task to a specific group or to an individual.W

26、hen tasks are assigned, the person the task is Assigned To is notified, and they will be reminded when tasks are late. Enter the tasks Due Date (optional).19SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Profile: Add Task (cont.)5.Use the drop-do

27、wn menus to determine the tasks Priority and Status. 6.Use Auto-Nudge to send the assignee periodic reminders that the task is due.7.Click the links to attach documents and links to the task.8.Click Save.9.You will be prompted to select if you want to publish the task to the groups Wall feed or to a

28、ll of your followers Wall feeds. 10.Click Submit.20SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Profile: Edit TaskAfter a task has been submitted, the task is saved in your Profile.Click the Tasks link to view a list of all tasks.Click a task t

29、o view the details.Edit the task as necessary and click Update to save the changes.Users following the task are listed. Invite new users by entering a name in the text field and clicking Invite.Jam: Groups22SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights r

30、eserved.Groups: OverviewThe Groups tab acts as a virtual space for teams to collaborate on a project, gather feedback on documents, and share status updates, links, and best practices around a specific topic. To create a group: Click Create a Group.23SuccessFactors Proprietary and Confidential 2012

31、SuccessFactors, An SAP Company. All rights reserved.Create Group: General2.Enter the groups name. Click Check Group Name to confirm there are no other groups with a similar name. 3.Enter a brief description of the group. 4.Identify if the group is to be Public (anyone in the company can join) or Pri

32、vate (members must be invited to join).5.Use the buttons to select when to activate the group and who to invite.6.Click the Setup tab.24SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Create Group: Setup7.Use the Announcement field to create welco

33、me message for users to see on the group Wall.8.Click Browse to upload a photo.9.Click the Auto-Subscribe checkbox to have group members automatically receive updates when changes have been made to the group.10. Click the Participation tab.25SuccessFactors Proprietary and Confidential 2012 SuccessFa

34、ctors, An SAP Company. All rights reserved.Create Group: Participation11. Use the buttons to set permissions on who can edit, post, comment, like, and view group content. 12. Use the buttons to specify who can upload content.13. When done, click Create a Group. 26SuccessFactors Proprietary and Confi

35、dential 2012 SuccessFactors, An SAP Company. All rights reserved.Group: Invite MembersWhen a group is created, you will be asked to invite members. Use the Invitees text box to search for users to invite by entering their name or email address.Click Send Invite to send a notification to each individ

36、ual listed as an invitee.27SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Group admins can view the list of invitees. Status of each invitee is listed as pending until they join the group.Use the Actions menu to:Send an invite reminderMake the se

37、lected invitee a group adminCancel the inviteMake default task assignee: every time you create a task, assignee field auto-populates with default personTo invite new members to the group, click the Invite Members link.Group: View Group Participants28SuccessFactors Proprietary and Confidential 2012 S

38、uccessFactors, An SAP Company. All rights reserved.Group: Inbox NotificationsIf you are invited to join a group, your Inbox on the Jam Home tab will alert you of an invite.Click the Inbox section to view the invite.Click Join to subscribe to the group. Notifications and updates will be automatically

39、 pushed to your Wall.29SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.As a member of a group, you will be able to post messages and Wall posts to other members for review.Use the Link button to enter a URL for members to view. Click Attach. Type

40、your message in the textbox.Enter the title of the attached link and a brief description.Click Share.Group: Feed Updates30SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Group: Sending Notifications1. Using the symbol, a group member can specify w

41、ho they want to post their message to. The recipient will receive an update in their username folder on the Jam Home tab. 2. Using the symbol, a group member can notify all followers of the post via email. 31SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights

42、reserved.Group: View Notifications1. After posting to a group Wall, the post will be visible for every group member to view, comment on, and like. 2. The selected member will be listed next to the post. 32SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights res

43、erved.Home: My Teams UsageThe My Teams Usage report tracks and ranks your teams usage on a weekly basis. Click the My Teams Usage link. Your teams Overall Rank is displayed, along with the rank of your peers, manager, and direct reports. Your rank is based on how often you access your Follows Feed a

44、nd content views. Arrows show how usage has changed in the past week. Jam: Company34SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Company: FollowingCompany provides an organization view of the social network. Use the Directory to locate individu

45、als.Review all the Documents posted. Company wall lists all the available activities on Jam. 35SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Company: DocumentsDocuments can be uploaded in Jam for any member of the company to view. Click the Docu

46、ments section on the Company tab.Documents will be listed by name, date, contributor, and number of views and likes. Click the title to view the document in detail.The detailed view allows you to like, comment, download, alert, chart, and add tags. Related documents are listed for review.36SuccessFa

47、ctors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Company: Add Document Tags 1. Click the Add link to create a keyword tag for the document that is searchable in the system under the Tags section in the Company tab.2. Enter a tag name and click Add.3. After

48、a tag is created, it will be listed on the document under the Tags section.37SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Company: Feedv The Feed section is used to monitor all the public feed items from your entire Jam community.Note: Company

49、News Feed does not include any activity from private groups.38SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Company: Browse GroupsThe Groups section acts as a virtual space for teams to collaborate on a project, gather feedback on documents, and

50、 share status updates, links, and best practices around a specific topic. Click the Company tabClick Groups to browse a list of groups you are following. Roll your mouse pointerover your status. Joined becomes Leave Group.Click to remove yourself from the group. 39SuccessFactors Proprietary and Confidential 2012 SuccessFactors, An SAP Company. All rights reserved.Company: LinksThe Links section