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1、請(qǐng)帶齊兩證:學(xué)生證和身份證要求所有答案填寫在答題卷上。開考60分鐘后播放第三題聽力,連續(xù)播放2遍。考試范圍:Unit 1、2、4、5、6、7、10課后習(xí)題參考答案Unit 1 b) Mrs. Hanson, Id like you to meet Linda Morris. She is a new export clerk. Linda, this is Mrs. Hanson. She is our Customer Service Manager. c) How do you do, MR. Robinson? My name is Michael Zhang. Welcome to C

2、hina.d) How do you do, Ms. White? I am Michael Zhang. Nice to meet you.e) I am terribly sorry that I cant remember your name. Could you please repeat it?Dictation Al What can I do for you l for quite a while l beg your pardonl not familiar with l did I do something wrongl I am afraidl specialist sta

3、ffl not at alll Thank youDictation Bl Can I help you? l who is calling l IBM l One momentl discuss a project planl Line Threel put you through判斷題:FFFTT選擇題:ddccc句子翻譯:1. 電腦是一個(gè)運(yùn)行快速而精確的組合系統(tǒng),它可以用來接收、存儲(chǔ)和處理數(shù)據(jù)并輸出結(jié)果。2. 類似于輸入設(shè)備,輸出設(shè)備也是人與電腦系統(tǒng)之間解釋和溝通的工具。3. 也就是說,當(dāng)這臺(tái)計(jì)算機(jī)被用作網(wǎng)絡(luò)服務(wù)器時(shí),它負(fù)責(zé)保管文件并且管理運(yùn)行進(jìn)程,使公司網(wǎng)絡(luò)上的每一個(gè)人都可以訪問和使用

4、這個(gè)網(wǎng)絡(luò)。Unit 2 b) Thank you very much! I really need your help right now. Could you print these document for me?c) Id love to help, but I really dont have the time.d) Its very kind of you, but I think I can manage the bag myself.e) You just write an e-mail to the customer and simply ask what you can do

5、.Dictation Al General Computers Customer Service l laptop computer l operating systeml get help l local support centerl That sounds nicel this great advicel AnytimeDictation Bl Can I help you? l have some problems l Do you mean thatl I got itl accessl contactl tutorialsl guides判斷題:TFTFT選擇題:ddccc句子翻譯

6、:1. 類似于蘋果公司的Macintosh操作系統(tǒng)環(huán)境,Windows操作系統(tǒng)提供了一個(gè)圖形用戶界面、虛擬內(nèi)存管理、多重任務(wù)處理功能,并且支持多種外圍設(shè)備。 2. Windows操作系統(tǒng)系列支配著整個(gè)個(gè)人電腦王國(guó),據(jù)統(tǒng)計(jì),Windows操作系統(tǒng)運(yùn)行在全球90%的個(gè)人電腦上。3. 但是它最顯著的功能卻是活動(dòng)桌面它把互聯(lián)網(wǎng)瀏覽器IE結(jié)合到操作系統(tǒng)中。Unit 3 b) Hi, Jean. I was wondering if you would like to watch a Chinese acrobatics show tomorrow.c) Ms. Black, would you like

7、 to come to my dinner party tonight? A lot of our co-workers will be there.d) That would be nice. Im looking forward to having dinner with you.e) Id really love to watch the game with you this time, but Ill be on a business trip then.Dictation Al Customer Service l What can I do for you l restart my

8、 Windows systeml How can I do that l Repair a previous Windowsl installationl Install a new Windowsl Thanks a lotl Have a nice dayDictation Bl Can I help you l a copy of Windows 98 l in the same computerl first install Windows 98l then boot your computerl New Installationl properly installedl Ive go

9、t the idea判斷題:TFTFF選擇題:dccbcUnit 4b) Hello. This is Michael Zhang of General Computers. May I speak to Mr. King, please?c) A moment, please. Ill put you through.d) Im sorry. Alice is not in right now. Can I take a message for you?e) Im sorry. Ms. Wang is on another line right now. Would you mind hol

10、ding for a minute or can I take a message?Dictation Al Can I help you l system configuration l setting a password for your own accountl Control Panel l User Accountsl It is doneDictation Bl In organizing l How can I manage them l Startup Menul registry tablel registry tablel dangerousl manage all th

11、e startup programsl Anytime判斷題:TFTTT選擇題:cdcbd句子翻譯:1. 完整的Linux發(fā)行版提供的技術(shù)支持和培訓(xùn)需要一筆費(fèi)用。例如Red hat和 Novell。2. 這個(gè)版本的Windows 2000預(yù)計(jì)將成為最受歡迎的服務(wù)器版本:它是中小企業(yè)、網(wǎng)絡(luò)服務(wù)、工作組、網(wǎng)絡(luò)辦公的理想選擇。3. 目前可支持8路多處理器的Windows NT 4.0企業(yè)版服務(wù)器可安裝這個(gè)產(chǎn)品,其定價(jià)將會(huì)低于目前的NT企業(yè)版產(chǎn)品。Unit 5 b) Im terribly sorry for mailing the wrong documents to our supplier. I

12、 got it wrong.c) Sorry for putting a wrong date on the invoice I have sent to you. I will send a new one immediately.d) Dont worry about it. It doesnt matter. Just send me a new one. e) It doesnt matter. My name is Michael. Its my honor to introduce myself again.Dictation Al What can I do for you l

13、Red Hat Linux 9 l VPN with Linuxl Wireless LAN l There is nothing wrongl VPN client programl Thank you so muchDictation Bl good evening l net speedl adaptablel Is that a probleml constantly adjustl set both the cardsl everything should be alrightl Thanks for the tip判斷題:FFTTT選擇題:dccdc句子翻譯:1. 通過對(duì)超鏈接功能

14、的運(yùn)用,使得從一個(gè)文件跳轉(zhuǎn)到下一個(gè)文件的功能的實(shí)現(xiàn)成為了可能。2. 萬維網(wǎng)可在同一界面下訪問到因特網(wǎng)上不同的資源,除了網(wǎng)站之外, 還包括FTP、Gopher和網(wǎng)站附帶的新聞組。3. 網(wǎng)絡(luò)上使用的最多的工具是電子郵件,用于地理上相隔很遠(yuǎn)的個(gè)人或者群體之間交換信息。Unit 6 b) Can I have a table for two tonight, please?c) Excuse me. Ive booked a room on May 19, but could you help me change the date to May 23?d) Yes, of course. Thursd

15、ay will be available.e) Im sorry, but Im afraid we dont have any available personnel. Our schedule is already full.Dictation Al Microsoft Word 2003 l documentl horizontall removing the underline l editing the borderl Header and Footerl Borders and Shadingl AnytimeDictation Bl Customer Servicel when

16、it crashedl after another crashl incompatiblel configuredl multiplel quality of video cardl Preferencesl solve the probleml further questions判斷題:FTFFT選擇題:cdcab句子翻譯:1. 多媒體是指為了達(dá)到交流的目的將音頻和視頻媒介通過新的方式進(jìn)行組合的各種技術(shù)。 2. 另一個(gè)應(yīng)用是電話會(huì)議,是由不同地點(diǎn)的參與者通過計(jì)算機(jī)網(wǎng)絡(luò)傳遞音頻和視頻資料而舉行的會(huì)議。3. 多媒體使得游戲富有創(chuàng)意而且變得可以交互,大大提升了游戲參與者的感覺和體驗(yàn)。它們因迷人的音

17、效和眼花繚亂的畫面而變得栩栩如生。Unit 7 b) Hi, Jim, would you like to go to the movies with me tomorrow?c) Sure, Mr. Johnson, Im looking forward to going there and enjoying your presentation.d) Its very nice of you, but I have another appointment then.e) Thats too bad! Maybe next time.Dictation Al Adobe Customer Se

18、rvice l a copy of Adobe Reader l minimum environment requirementl that is why I cant install itl upgrading your Mac OSl details and relevant resourcesl Apple Computer, Incorporatedl Thanks for callingDictation Bl How may I help l Red Hat Linux 8l minimum requirementsl Linux kernell Linux kernell get

19、 it runningl For your informationl get in touch withl solve it myselfl Good luck then判斷題:TTTFF選擇題:bcddc句子翻譯:1. 嵌入式系統(tǒng)是一種具備特殊功能的系統(tǒng),計(jì)算機(jī)被封裝在受其控制的設(shè)備中。 2. 出于安全和可用等原因,一些嵌入式系統(tǒng)必須滿足實(shí)時(shí)性的性能限制,另外一些嵌入式系統(tǒng)有較低的或沒有性能上的限制,允許簡(jiǎn)化系統(tǒng)硬件以降低成本。 3. 互聯(lián)網(wǎng)的出現(xiàn)為嵌入式設(shè)計(jì)者們提供了另一種不同的選擇,通過網(wǎng)絡(luò)連接提供網(wǎng)絡(luò)頁面接口。 Unit 10 b) I cant agree more. Thats w

20、hat I think.c) Well, its interesting, but Im not sure if its feasible or not.d) Im sorry, Im afraid I have to disagree. AMDs products are often less expensive.e) They both have advantages and disadvantages. I think we should do more marketing research to come to a better conclusion.Dictation Al Is t

21、here anything I can do for youl German Telecoml hold the line for a secondl not availablel last for another hourl as soon as he is availablel Ill see to thatl I will give him this message myselfl You are really niceDictation Bl May I ask who is callingl One moment, pleasel find out what he wantsl De

22、velopment environmentl better compatibilityl Would you wait a moment, pleasel Put him on line onel put you through判斷題:TFTFT選擇題:dcdab句子翻譯:1. 電信通常包括一個(gè)信息的發(fā)送者和通過某一技術(shù)與之連接的一個(gè)或多個(gè)接收者,例如電話系統(tǒng),就是將信息從一處傳往另一處。2. 另外,算法分解的廣泛使用使得軟件的設(shè)計(jì)與實(shí)現(xiàn)變得不易擴(kuò)展和無法重用。3. 現(xiàn)存的面向?qū)ο蟮慕M件和結(jié)構(gòu)大多數(shù)只集中在幾個(gè)少數(shù)領(lǐng)域(如圖形用戶界面),現(xiàn)有的業(yè)界標(biāo)準(zhǔn)因缺乏語義、特征和互操作性而無法在通信軟件

23、領(lǐng)域真正有效地實(shí)施。常見句式:Unit 1商務(wù)對(duì)話中正式問候、自我介紹、介紹他人、請(qǐng)求重復(fù)、致謝等常見句式:l How do you do?l (Its) nice to meet you.l Welcome tol My name is / I am from l Id like you to meet / This is l Would you please repeat?。技術(shù)對(duì)話中:轉(zhuǎn)接電話等英語用法與技巧,常見句式:l You are now calling, and I would recommend you do sth.l May I forward your call to

24、l Please hold for a moment.l Im calling becausel Thank you for your understanding.l is on the linel Put sb. on line 3.l What can I do for you? /Can I help you?l You are welcome./ Thanks for your understanding.。Unit 2商務(wù)對(duì)話中非正式問候、主動(dòng)提供幫助、請(qǐng)求幫助、答應(yīng)、拒絕對(duì)方的請(qǐng)求等常見句式:l Is there anything I can do for you?/What ca

25、n I do for you?/ Do you need my help with the problem?/Let me help you withl I was wondering if you could do me a favor./I need your help./Could you please help me with ?l I think I can manage them.l That is very kind of you.l With pleasure.。技術(shù)對(duì)話中: 間接回答電話咨詢等英語用法與技巧,常用句式:l I have no idea how to/ I ha

26、ve no clue at all.l If you want to know about, I would advise you to l Anytime. Have a nice day.l Thank you for calling.l Thank you for using our products and services.Unit 4商務(wù)對(duì)話中電話對(duì)話、提出問題、留言等常用句式l May I speak to ?l Yes, speaking./ Yeah, this is him.l She will be back soon. Can I take a message?l Ju

27、st a minute, please, and I will get him. l Just a moment, please. I will put you through.l I am sorry. is not in. l is available. 技術(shù)對(duì)話常見句式:l How can I do?l You can do this by doing.Unit 5商務(wù)對(duì)話中與客戶交談、致歉與回復(fù)的常用句式:l I am sorry for any trouble it has caused you. /I am sorry for the inconvenience./I owe yo

28、u an apology.l Never mind./Dont mention it./Forget it./Its not a big deal./Thats nothing./Its quite all right./It doesnt matter.技術(shù)對(duì)話常見句式:l I have a problem with l Please tell me how to enable Unit 6商務(wù)對(duì)話中進(jìn)行預(yù)約、預(yù)約登記、取消預(yù)約的電話咨詢的常用句式l I would like to book for l I need to make a reservation for l Could you

29、 tell me if it is possible to reserve a private dining room for ?l I was wondering if you l Certainly.l Let me check if l Shall I send you a deposit? l I am sorry but I am afraid the schedule is already full. l You are welcome to make reservations.技術(shù)對(duì)話常見句式:l Something is wrong when Something went wr

30、ong when l You can solve it byl You must have l I need your help withl I do not think I have this problem.l Any other suggestion? l Just call us if you need any further help.l Is this the cause of the problem?Unit 7商務(wù)對(duì)話中制定約會(huì)、接受/拒絕約會(huì)請(qǐng)求、改變約會(huì)的電話咨詢常用句式l I want to know if I ?l I am calling to see if you would like to?l I am calling to confirm our appointment.l I need to put it off a little. l How about ?/ What about? /Why not ?l What time would be good for you?l Fine by me. I will be there atl Is that OK for

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