《導(dǎo)游英語實(shí)務(wù)》項(xiàng)目一模塊三迎接服務(wù)

1、項(xiàng)目一 導(dǎo)游生活服務(wù)Project Service Procedure Part模塊一 迎接服務(wù)Module 3Other Services項(xiàng)目目標(biāo) AIMS:1.能掌握?qǐng)F(tuán)隊(duì)和散客旅游者的接團(tuán)以及送團(tuán)程序 （已解決）2.能為旅游者提供酒店入住服務(wù)并處理相關(guān)問題 （已解決）3.能帶領(lǐng)旅游者順利用餐、購物和進(jìn)行娛樂活動(dòng)模塊三 其他服務(wù)Module 3 Other Services Tourism is a comprehensive social activity. During the process of a tour, the tourists needs can generally be

2、divided into several aspects: eating, lodging, sightseeing, shopping, and entertainment, etc. It is the tour guides basic duty to serve the tourists in eating, shopping and entertainment. Therefore a guide should be quite familiar with the features of and the tourists requests for eating, shopping a

3、nd entertainment and keep in mind the rules to provide such service so as to meet the tourists needs.1、提供購物服務(wù)Part IRules for Tour Guides Service in Shopping1.Types of Tour Groups Shopping 2.Appropriate Arrangement3.Additional TipsPart II Main Shopping Streets in Nanjing1、Xinjiekou2、Nanjing Confucius

4、 Temple Market3、Hunan Road4、South Taiping Road5、Culture Street of Changjiang Road 6、Antique Market of Chaotian Gong (Palace)7、Sci-Tech Street - Zhujiang RoadPartWhat to Buy1、Rain Flower Stone 2、Yuhua Tea 3、Cloud Brocade2. 提供餐飲服務(wù)Food and BeveragePart ITips for Tour GuidesPart IIEating in Nanjing1. What to Eat（1）Salted Duck（2）Pressed Duck（3）Duck Blood and Bean-starchy Vermicelli Soup（4）Shredded Bean-curd Sheets2.Where to Eat（1）Confucius Temple Gourmet Street （2）Shiziqiao Gourmet Street（3）Hanfu Street3. 提供娛樂服務(wù)Part ITips for Tour GuidesPart IIEntertainment in Nanjing1、