SQAP第二版供應(yīng)商質(zhì)量保證程序

1、 Supplier Quality Assurance ProcessEdition 2, April 2006DaimlerChryslerSUPPLIER QUALITY ASSURANCE PROCESS(SQAP)April 2006 EDITION 2Confidential and Proprietary to DaimlerChrysler CorporationReproduction is not permittedSQAP Version 1.0 Issued September 2004SQAP Version 1.1 - Issued July 2005SQAP Edi

2、tion 2 - Issued April 2006Copyright 2004, 2005, 2006 by DaimlerChryslerEndorsed by DaimlerChrysler Global Supplier Quality Council James Gajda DaimlerChrysler International QualityJoseph Nguyen DaimlerChrysler International, China Project供應(yīng)商質(zhì)量保證程序(SQAP)2006年4月第二版版權(quán)歸戴姆勒克萊斯勒公司所有，侵權(quán)必究未經(jīng)同意，不得翻印SQAP 版本 1

3、.0 2004年9月出版SQAP 版本 1.1 - 2005年7月出版SQAP 版本 2 - 2006年4月出版版權(quán) 2004, 2005, 2006 屬于戴姆勒克萊斯勒戴姆勒克萊斯勒全球供應(yīng)商質(zhì)量委員會認(rèn)可James Gajda 戴姆勒克萊斯勒國際質(zhì)量部Joseph Nguyen 戴姆勒克萊斯勒國際部 - 中國項(xiàng)目FOREWORD MISSION:Implement Best in Class quality processes to ensure process performance improvements in the supply Base. Our goal was to dev

4、elop a comprehensive manual FAST, SIMPLE and LEAN to ensure world-class quality to “Be the Best in class by 2007”.SCOPE: This SQAP specifies the minimum suppliers activities to satisfy the Quality Assurance requirements of production parts for DaimlerChrysler.OBJECTIVE & TARGET:The objective of this

5、 SQAP (Supplier Quality Assurance Process) is to define the requirements of the Advanced Quality Planning.By implementing this process, we and suppliers will strive for zero defects.GUIDING PRINCIPLES:Clearly define customer expectations. Communicate clearly and consistently with our suppliersWork w

6、ith our suppliers as a one teamPay attention to detailsConcentrate on processReduce process variation Focus on problem preventionBe ProactiveHave flawless pilots and launchesPROCESS:This SQAP consists of 20 key elements; this process is based on benchmark against the best practices in the industry.

7、Some of the elements are divided in the SQAS (Supplier Quality Assurance Schedule) as “a” and “b” (Plan vs Implemented/Approved) see page 5a and #5bThe SQAP timing is structured such that it begins after the supplier selection, however, elements of GPMA (Global Procurement Market Analysis), Source E

8、valuation and Quote Packages (RFQs) are integral to the quality planning processes at both DaimlerChrysler and the supply base. Purchase orders should be issued for SQAP to be initiated.Source Evaluations are conducted to ensure that suppliers possess the necessary engineering, development, facility

9、, manufacturing, quality and logistic capabilities to supply world class product to DaimlerChrysler. New buildings, building expansions and capital equipment that are specific to a new product shall be managed and monitored within the SQAP process with updates provided at DaimlerChryslers request. R

10、eference element 12The Quote Process (RFQs) ensures that the best source is chosen with regards to the source evaluation criteria, unit pricing and the strategy for the particular product and commodity.Potential volume and mix changes may affect tooling, production, capacity and logistics after the

11、initial quote and business placement. The supplier shall manage the capacity/delivery risks and program requirements and alert DaimlerChrysler to any program timing risks these changes may affect. Reference element 17前 言 使命:通過運(yùn)行同行最佳的質(zhì)量過程來實(shí)現(xiàn)對供應(yīng)基礎(chǔ)過程績效的改進(jìn)。 我們希望借助于本手冊，確保以“快速，簡潔，精益”的方式 “于2007年實(shí)現(xiàn)同行最佳”的世界級

12、質(zhì)量。范圍: 本SQAP手冊明確了供應(yīng)商為滿足戴姆勒克萊斯勒對零部件生產(chǎn)的質(zhì)量保證要求所需采取的最差不多的行動(dòng)。目的和目標(biāo):SQAP（供應(yīng)商質(zhì)量保證程序）的目的是確定先期質(zhì)量策劃的要求。通過實(shí)施本程序，我們和供應(yīng)商共同爭取實(shí)現(xiàn)零缺陷。指導(dǎo)方針:明確顧客期望值與供應(yīng)商保持順暢與和諧的溝通與供應(yīng)商同心同德注重細(xì)節(jié)以過程為核心減少過程變差重心放在問題的預(yù)防具有前瞻性試裝和投產(chǎn)無缺陷程序:SQAP包含了20個(gè)關(guān)鍵要素，本程序的制訂借鑒了行業(yè)標(biāo)桿企業(yè)的最佳實(shí)踐經(jīng)驗(yàn)。SQAS（供應(yīng)商質(zhì)量保證 打算進(jìn)度）中的某些要素被拆分為“a”和“b”（打算已實(shí)施/已批準(zhǔn)）詳見第 5a頁和第5b頁。SQAP在供應(yīng)商選定后

13、開始啟動(dòng)，然而，全球采購市場分析GPMA 的要素包括貨源評估（SE）及報(bào)價(jià)文件包（RFQs）也是戴姆勒克萊斯勒和供應(yīng)基礎(chǔ)質(zhì)量策劃過程的組成部分。采購訂單發(fā)出SQAP即同時(shí)啟動(dòng)。開展貨源評估以確保供應(yīng)商具有必要的工程 、開發(fā)、 設(shè)備、生產(chǎn)、質(zhì)量和物流能力從而為戴姆勒克萊斯勒提供世界級的產(chǎn)品。如戴姆勒克萊斯勒有要求，為新產(chǎn)品而投入的新廠房， 廠房擴(kuò)充，資產(chǎn)設(shè)備也應(yīng)被納入SQAP過程進(jìn)行監(jiān)控，治理和更新。參考要素#12報(bào)價(jià)過程（RFQs）確保以貨源評估(SE)準(zhǔn)則，單價(jià)及專門產(chǎn)品商品的戰(zhàn)略為依據(jù)從而選擇最好的貨源。潛在的產(chǎn)量和混合變化可能阻礙初始報(bào)價(jià)和業(yè)務(wù)給予后的工裝、生產(chǎn)、產(chǎn)能以及物流。供應(yīng)商應(yīng)治

14、理產(chǎn)能/交付風(fēng)險(xiǎn)和項(xiàng)目要求并警示戴姆勒克萊斯勒這些變化可能阻礙的項(xiàng)目進(jìn)度風(fēng)險(xiǎn)。 參考要素#17SUPPLIER QUALITY ASSURANCE PROCESS (SQAP) April 2006All customer reference manuals shall comply with:AIAG manuals -MSA, FMEA, SPC and PPAP.ORGANIZATION:Authors: James Gajda and Joseph Nguyen Version 1.0, 1.1 and Edition 2The authors gratefully acknowled

15、ge the contributions of individuals for edition 2 from:DaimlerChrysler GP&SNEA (North East Asia Office), GP&SBBDCA (Beijing Benz DaimlerChrysler Automotive)FORMS, AND EXAMPLES FOR SOME OF THE SQAP ELEMENTS ARE INCLUDED ON THE CD, ATTACHED TO THE LAST PAGE (COVER) OF THIS MANUAL. SQAP edition 2 inclu

16、des the following changes:- Revised SQAP cover Revised page 5a and page 5b to meet CDS ( Chrysler Development System ) Quality Gates v5.1 timing- Incorporated two new Quality Gates: “G2” and ”S2 start”- Elements 8, 10, 11, 16 and 18 were split into a and b segments ( see page 5a and 5b) due to the C

17、DS Gate timing changes. - Modified page #33aThe attached CD for SQAP edition 2 includes the following changes:- New Forms: SES (SQAP Executive Summary) MSR (Meeting Structure Requirements)Divided elements into foldersNew Customer SpecificsPREPARED AND ISSUED BY:James Gajda Joseph C. NguyenDaimlerChr

18、ysler International Quality DaimlerChrysler International China Project供應(yīng)商質(zhì)量保證程序(SQAP)2006年4月所有顧客參考手冊應(yīng)符合:AIAG手冊-MSA, FMEA, SPC 和PPAP.組織:作者: James Gajda 及 Joseph Nguyen 第 1.0, 1.1版及第 二版作者感謝以下團(tuán)隊(duì)為第二版所作出的貢獻(xiàn)：戴姆勒克萊斯勒全球采購與供應(yīng)（GP&S）全球采購與供應(yīng) 東北亞采購中心（GP&S NEA）北京奔馳戴姆勒克萊斯勒汽車有限公司（BBDCA）手冊最后一頁（封底）附帶CD，含SQAP其中一些要素的表

19、格和舉例。SQAP第二版中的修改之處有：- 修改了SQAP 封面- 修改了第5a頁和第5b頁, 使其符合CDS（克萊斯勒開發(fā)體系）質(zhì)量門v5.1的時(shí)刻節(jié)點(diǎn)- 引入了兩個(gè)新的質(zhì)量門“G2”和“S2 開始”- 由于CDS質(zhì)量門時(shí)刻節(jié)點(diǎn)變化，要素8, 10, 11, 16 和 18被拆分為a 和 b 兩部分 ( 參見第5a頁和第5b頁)- 修改了第33a頁SQAP第二版附帶的CD有以下變更：- 新增表格：SES (SQAP執(zhí)行概要) MSR (會議組織要求)- 將要素按文件夾分類- 新版的顧客專門要求籌備發(fā)行人:James Gajda Joseph C. Nguyen戴姆勒克萊斯勒國際質(zhì)量部 戴姆勒

20、克萊斯勒國際部 - 中國項(xiàng)目 iiiTable of Contents page #MANAGEMENT:ELEMENT “1” DESIGNATE SUPPLIER REPRESENTATIVES AND QUALITY GATE PART RISK ASSESSMENT. . . 1ELEMENT “2” SUPPLIER QUALITY ASSURANCE SCHEDULE (SQAS) 3ELEMENT “3” QUALITY ASSURANCE FOR TIER II & III SUPPLIERS . 6STANDARDS:ELEMENT “4” ENGINEERING STAND

21、ARDS . 7 ELEMENT “5” DFMEA . 8ELEMENT “6” PARTS IDENTIFICATION, TRACEABILITY, PACKAGING & SHIPPING SPECIFICATIONS . 9ELEMENT “7” KEY PROCESS & PRODUCT CHARACTERISTICS 11ELEMENT “8” PARTS INSPECTION STANDARD . 12ELEMENT “9” BOUNDARY SAMPLES AND APPEARANCE APPROVAL 13PROCESS QUALITY ASSURANCE:ELEMENT

22、“10” PROCESS FLOW & PFMEA; OPERATOR WORK INSTRUCTIONS AND OPERATOR TRAINING . 14 ELEMENT “11” ERROR MISTAKE PROOFING 18ELEMENT “12” TOOLING, EQUIPMENT AND GAGES; PREVENTIVE MAINTENANCE . 20ELEMENT “13” PROCESS CAPABILITY STUDY . 22ELEMENT “14” CONTROL PLAN: INCOMING AND OUTGOING MATERIAL PLAN; SAMPL

23、ES SIZES AND TEST FREQUENCIES . 24ELEMENT “15” CORRECTIVE ACTION PROCESS . 28ELEMENT “16” PROCESS MONITORING AND LAYERED PROCESS AUDIT (LPA) . 29ELEMENT “17” PROCESS CHANGE REQUEST APPROVAL . 31PRODUCT QUALITY ASSURANCE:ELEMENT “18” LINE SPEED DEMONSTRATION, PRODUCT VALIDATION (PV) TESTING AND PART

24、SUBMISSION WARRANT (PSW) . 33ELEMENT “19” FIRST PRODUCTION SHIPMENT CERTIFICATION (FPSC) . 37FIELD:ELEMENT “20” SUPPLIER WARRANTY PARTS . 38 Index . 39Attached CDFORMSEXAMPLES目錄 頁碼治理:要素 “1” 供應(yīng)商代表指派及質(zhì)量門零件風(fēng)險(xiǎn)評估 1要素 “2” 供應(yīng)商質(zhì)量保證進(jìn)度打算 (SQAS) . 3要素 “3” 二三級供應(yīng)商的質(zhì)量保證 . 6標(biāo)準(zhǔn)要素 “4” 工程標(biāo)準(zhǔn) . 7 要素 “5” 設(shè)計(jì)失效模式及后果分析DFME

25、A. 8要素 “6” 零件標(biāo)識、可追溯性和包裝及發(fā)運(yùn)規(guī)范. 9要素 “7” 關(guān)鍵過程與產(chǎn)品特性 .11要素 “8” 零件檢驗(yàn)標(biāo)準(zhǔn). .12要素 “9” 邊界樣品和外觀批準(zhǔn). 13過程質(zhì)量保證:要素 “10”過程流程和過程失效模式及后果分析PFMEA; 操作者作業(yè)指導(dǎo)書和操作者培訓(xùn). 14 要素 “11” 防誤防錯(cuò) 18要素 “12” 工裝、設(shè)備與量檢具；預(yù)防性維護(hù)保養(yǎng).20要素 “13” 過程能力研究.22要素 “14” 操縱打算：進(jìn)出料打算；樣本大小和試驗(yàn)頻次.24要素 “15” 糾正措施程序 28要素 “16” 過程監(jiān)控和逐層過程審核 (LPA) 29要素 “17” 過程更改申請. . .

26、 31產(chǎn)品質(zhì)量保證:要素 “18” 生產(chǎn)線節(jié)拍演示、產(chǎn)品驗(yàn)證試驗(yàn) (PV) 和零件提交保證 (PSW) 33要素 “19” 首次生產(chǎn)發(fā)運(yùn)鑒定 (FPSC) . 37售后服務(wù):要素 “20” 供應(yīng)商保修件. . 38 索引 . 39附帶CD表格舉例SUPPLIER QUALITY ASSURANCE PROCESS (SQAP)ELEMENT “1” DESIGNATE SUPPLIER REPRESENTATIVES AND QUALITY GATE PART RISK ASSESSMENT PURPOSE: To define the roles and responsibilities o

27、f the Supplier Representative and other personneland to explain the procedure for notifying the customer operation of the individuals names/titles/phone #, and e-mails addresses.SCOPE: Applies to all suppliers.A. DESIGNATE SUPPLIER REPRESENTATIVESSUPPLIER RESPONSIBILITIES:The supplier shall provide

28、the following information (names, titles, mailing address, telephone #, fax# and e-mail), to the Customer Supplier Quality and to Quality organization.NOTE: Customers Supplier Quality Engineer is the primary contacts for quality issues.A1. Supplier Representative:This person is the primary contacted

29、 for all quality matters. It is Quality Engineer or/and Quality Manager. Responsibilities include:Maintaining operating systemReporting and providing Problem Resolution Coordinating of containmentRepresenting the supplier during meetings/pilots/launch with the customer personnelA2. Supplier Quality

30、Manager or equivalentA3. First, Second and Third shift contact:The production quality control staff personnel that can be contact directly by the customer. They are responsible for preventing the non-conformances and to provide corrective action to the customer within a few hours. A4. Non-conformanc

31、es contact:This individual is the primary contact point for returning non-conforming product.A5. New Project Quality contact:This person is responsible for coordinating new projects for pilot and Launch.A6. Warranty contact: This individual is responsible for receiving, investigating and providing r

32、eports for Warrantyreturn parts sent from the customer. - = 1 * Arabic 1 -供應(yīng)商質(zhì)量保證程序 (SQAP)要素 “1” 供應(yīng)商代表指派及質(zhì)量門零件風(fēng)險(xiǎn)評估目的: 規(guī)定供應(yīng)商代表和其他人員的角色和職責(zé)，解釋如何通知顧客每個(gè)人的姓名/職務(wù)/電話號碼和郵箱地址的程序。范圍:適用于所有供應(yīng)商。A.供應(yīng)商代表指派供應(yīng)商職責(zé):供應(yīng)商應(yīng)給顧客供應(yīng)商質(zhì)量和質(zhì)量部提供以下信息(姓名、職務(wù)、通信地址、電話號碼、傳真號碼和郵箱地址)。注: 顧客的供應(yīng)商質(zhì)量工程師是質(zhì)量問題的第一聯(lián)系人。A1.供應(yīng)商代表：此人是質(zhì)量工程師或/和質(zhì)量部經(jīng)理，他是所

33、有質(zhì)量問題的第一聯(lián)系人。職責(zé)包括:保持運(yùn)行系統(tǒng)報(bào)告并提出解決方案協(xié)調(diào)遏制問題在與顧客進(jìn)行的會議/試裝/投產(chǎn)過程中代表供應(yīng)商A2. 供應(yīng)商質(zhì)量經(jīng)理或同等職務(wù)人員A3. 一班，二班，和三班的聯(lián)系人:顧客可直接聯(lián)系生產(chǎn)質(zhì)量操縱人員。他們負(fù)責(zé)防止不合格產(chǎn)品并在幾個(gè)小時(shí)內(nèi)向顧客提交糾正措施。 A4. 不合格產(chǎn)品聯(lián)系人:此人為不合格產(chǎn)品退貨的第一聯(lián)系人。A5. 新項(xiàng)目質(zhì)量聯(lián)系人:此人負(fù)責(zé)協(xié)調(diào)新項(xiàng)目的試裝和投產(chǎn)。A6. 保修聯(lián)系人:此人負(fù)責(zé)接收、調(diào)查顧客退還的保修零部件，并作出報(bào)告。 - = 1 * Arabic 1 -It is acceptable for the same contact name t

34、o appear more than once but there shall be at least two contacts.The supplier shall provide quality contact information to the customer with names, titles, office phone numbers, pager numbers, home phones numbers and e-mail addresses. The contact list shall be provided to the customer within one wee

35、k of being informed that have been selected to provide the parts/components.The supplier shall create and maintain an organization chart and provide copy to the customer.The supplier shall notify the customer within three working days of any changes to contact information.B. QUALITY GATE PART RISK A

36、SSESSMENT B1. At each Quality Gate and as requested, Supplier Representative will submit a Status Summary of the required SQAP elements for each part or family of parts. At a minimum the supplier shall complete the elements listed for each quality gate, to support the vehicle program schedule.PART G

37、reen, YELLOW and Red Risk Assessment“G” - Green Pass: Complete fulfillment of all deliverables. Continue to next gate as planned“Y” Yellow All requirements/objectives not met and issues exist. A corrective action plan is secured and have confidence toward a successful outcome. X “R” - Red Does not p

38、ass: The current status of the Deliverable does not fulfill the target Need a detail Action Plan for each Red” deliverable.For “Does not Pass”, identify root cause of process failures, identify systemic process issues, and review with the Customer the action plan.REPORTS:Supplier shall develop statu

39、s reports listing each of the elements for the regular team and management assessment meetings.Some of the report assessment questions are listed in the key elements that includes (Part Inspection Standard, PFMEA, Error Mistake Proofing, Control Plan, Layered Process Audit, Line Speed Demonstration

40、and Part Submission Warrant.At the minimum, there shall be a Management Status Review at each of the Quality Gates.In addition, the Customer will prepare reports for the Quality Gates Review using the appropriate TIP LEVELS applied to the CDS v5.1 Quality Gate Criteria.FORMS:Supplier Contact form is

41、 included in the attached CD- = 2 * Arabic 2 -2同一個(gè)聯(lián)系人能夠出現(xiàn)一次以上，但應(yīng)至少指派兩個(gè)聯(lián)系人。2供應(yīng)商應(yīng)為顧客提供質(zhì)量聯(lián)系人的各種信息，包括姓名、職務(wù)、辦公室電話、呼機(jī)號碼、家庭電話和郵箱地址。供應(yīng)商在被選中后一周內(nèi)應(yīng)向顧客提供聯(lián)系人信息。供應(yīng)商應(yīng)制作并保存組織機(jī)構(gòu)圖，并提供復(fù)印件給顧客。若聯(lián)系人信息有任何變動(dòng)，供應(yīng)商應(yīng)在三個(gè)工作日內(nèi)通知顧客。B. 質(zhì)量門零件風(fēng)險(xiǎn)評估B1. 當(dāng)位于每個(gè)質(zhì)量門上，供應(yīng)商代表將按照要求提交每個(gè)零件或每套零件的SQAP要素狀態(tài)概要。供應(yīng)商應(yīng)至少完成每一質(zhì)量門包含的要素以支持整車項(xiàng)目進(jìn)度。零件 綠色、黃色和紅色風(fēng)險(xiǎn)

42、評估 “G” 綠色 通過：完全實(shí)現(xiàn)所有輸出要求，按打算向下一個(gè)質(zhì)量門推進(jìn)。“Y” 黃色 所有要求/目標(biāo)未滿足且存在問題。 糾正行動(dòng)打算被引入并有信心產(chǎn)生成功的輸出。 X “R” 紅色 未通過：目前輸出未達(dá)到既定要求，需要為每個(gè)“紅色”輸出制定詳細(xì)的措施打算。關(guān)于“未通過”項(xiàng)，將識只是程失效的全然緣故，識不系統(tǒng)性的過程問題并與顧客一起評審措施打算。報(bào)告:供應(yīng)商應(yīng)向定期進(jìn)行的小組及治理評估會議提交各要素進(jìn)展?fàn)顟B(tài)報(bào)告。報(bào)告中所應(yīng)評估的某些問題已在一些關(guān)鍵要素中列出，這些要素包括零件檢驗(yàn)標(biāo)準(zhǔn)、PFMEA、防誤防錯(cuò)、操縱打算、逐層過程審核、生產(chǎn)線節(jié)拍演示和零件提交保證。至少，在每個(gè)質(zhì)量門應(yīng)進(jìn)行治理狀況評

43、審。此外，顧客將用CDS 5.1版質(zhì)量門標(biāo)準(zhǔn)所應(yīng)用的適當(dāng)可同意水平為質(zhì)量門評審預(yù)備報(bào)告。表格:供應(yīng)商聯(lián)絡(luò)清單在附帶CD中- = 2 * Arabic 2 -SUPPLIER QUALITY ASSURANCE PROCESS (SQAP)ELEMENT “2” SUPPLIER QUALITY ASSURANCE SCHEDULE (SQAS)PURPOSE: The purpose of the (SQAS) is to provide a schedule of the manufacturing and quality control activities necessary to as

44、sure the quality of parts for Volume Production. This schedule shall show the relationship of the supplier production preparation activities to the customers master schedule. This schedule should be prepared by a cross-functional team that includes at minimum Supplier, Supplier Quality and Engineeri

45、ng organizations. SCOPE: Applies to all suppliers.The schedule should span the time between the issuance of the production drawing to three months after the start of volume production or Part Approval, whichever occurs later. For parts manufactured for export from China the time schedule may be diff

46、erentSUPPLIER RESPONSIBILITIES:Suppliers are required to prepare a Supplier Quality Assurance Schedule (SQAS) for each Tier I, as well asdirect supply sub-components. The SQAS shall include the following:AAHeader: Includes:Supplier Information (Supplier name, Supplier Code, Part Number, Contact name

47、, Model Code and Revision Record). This information except Revision record will be provided by the Customer.B Build Phase and MRD (Material Required Date) dates and includes the following:BName of build (S-0, S-1, S-2, and V1), Build Dates, MRD (Material Required Date), # of vehicles that will be bu

48、ilt during the build phase, and # of days of the build. This information will be provided by the Customer.CCustomer Master Schedule:CBuild Phases and the Quality Gates and includes the following:Timing for S0, S1, S2, V1 and the Quality Gates. This information will be provided by the Customer.DSQAP

49、Divisions:DThe divisions are: Management, Standards, Process Quality Assurance, Product Quality Assurance and Field.EELegend: Includes Customer Lead and Customer phase. - = 3 * Arabic 3 -供應(yīng)商質(zhì)量保證程序 (SQAP)要素 “2” 供應(yīng)商質(zhì)量保證進(jìn)度打算(SQAS)目的: SQAS即為供應(yīng)商制定的必要的生產(chǎn)及質(zhì)量操縱活動(dòng)的進(jìn)度打算，以此來確保批量生產(chǎn)中的零件質(zhì)量。此進(jìn)度打算應(yīng)體現(xiàn)供應(yīng)商生產(chǎn)預(yù)備活動(dòng)與顧客總打算

50、的相互關(guān)系。它由橫向跨部門職能小組制定，該小組至少由供應(yīng)商、供應(yīng)商質(zhì)量治理部門和產(chǎn)品工程部門組成。 范圍: 適用于所有供應(yīng)商。此進(jìn)度打算應(yīng)包括自生產(chǎn)圖紙發(fā)放到批量生產(chǎn)或零件批準(zhǔn)后三個(gè)月，以兩者中的較遲者為準(zhǔn)。對中國生產(chǎn)的出口零件， 時(shí)刻進(jìn)度可能不同。供應(yīng)商職責(zé):要求一級供應(yīng)商和向其直接供貨的分供應(yīng)商制訂供應(yīng)商質(zhì)量保證進(jìn)度打算（SQAS）。 SQAS應(yīng)包括以下內(nèi)容:AA標(biāo)題： 包括：供應(yīng)商信息（包括供應(yīng)商名稱、供應(yīng)商代碼、零件號、聯(lián)系人姓名、車型代碼和更改記錄）。除了更改紀(jì)錄外，其他信息均由顧客提供。B 生產(chǎn)時(shí)期和物料需求日期（ MRD）：包括以下內(nèi)容：B試裝時(shí)期的名稱 (S-0, S-1, S

51、-2 和V1)、 試裝日期、 MRD (物料需求日期)、試裝生產(chǎn)期內(nèi)立即生產(chǎn)的車輛數(shù)和試裝天數(shù)。這些信息由顧客提供。C顧客要緊進(jìn)度打算：C試裝時(shí)期和質(zhì)量門，包括以下內(nèi)容：S0、S1、S2、V1時(shí)刻安排和質(zhì)量門。 這些信息由顧客提供。DSQAP 劃分：D分為：治理、標(biāo)準(zhǔn)、過程質(zhì)量保證、產(chǎn)品質(zhì)量保證和售后服務(wù)。EE圖例：包括顧客交付日期和顧客時(shí)期。- = 3 * Arabic 3 -FApproval Signature Block:FSupplier Quality field that has to be approved by the Supplier Management.GSupplie

52、rs Master ScheduleGTiming for each of the elements. Black lines indicate required element timing and green dotted line indicates actual progress.HSupplier Department/Person Responsible & Dates:HTo be used by the Supplier, that indicated the following:Supplier responsible department/person (could hav

53、e different names and departments, that depend on the individual element), Build Dates, MRD (Material Required Dates- this will be provided by the Customer), Begin (plan/actual) and End (plan/actual) dated for each element.IIProgress Indicator: Red line indicates current date.Remarks/Assessment:JThi

54、s column is to be completed by the Supplier.JSupplier will provide comments if necessary and shall provide the Assessment for each of the element (green or red). See element # 1 for Assessment guidelines.KComments: KThis column can be completed by the supplier or by the customer.A. Management Status

55、 Reviews Shall be conducted to encompass each of the master schedules (customer & supplier). These should show on the SQAS as periodic milestones which allow for adequate “target vs. actual” reviews of process, tooling,countermeasure activities, etc.At the minimum, there shall be a Management Status

56、 Review at each of the Quality Gates.B. Quality Gates- DefinitionsQuality Gates are control points process to ensure that all exit criteria have been met, and that product and process have achieved the appropriate levels of maturity at each stage. The SQAP schedule shows elements that shall be compl

57、eted prior to each gate.In our SQAP schedule we indicated the following gates:G2G2Final Program Specifications (Lastenheft) All program objectives and specifications completed. Comprehensively feasible product and process defined. All verification, validation and production plans defined.Product & P

58、rocess Design Complete (PPDC) 100% production feasible product & process design is complete. All verification, validation and production plans confirmed.S0 Start Readiness First pilot build program based on product components and systems that meet design specification produced off tools and equipmen

59、t allowing build to production process intent. Vehicles are properly built that verify product and process design, and train key plant personal.S0 Confirm Ride & Drive Ride and Drive evaluation of S0 vehicles.- = 4 * Arabic 4 -F批準(zhǔn)簽字處：F供應(yīng)商治理層應(yīng)在供應(yīng)商質(zhì)量的位置簽字批準(zhǔn)。G供應(yīng)商總進(jìn)度打算：G每個(gè)要素的時(shí)刻打算。黑線表示要素所要求的時(shí)刻打算，綠色虛線表示實(shí)際

60、進(jìn)度。H供應(yīng)商負(fù)責(zé)部門/負(fù)責(zé)人和日期：H供應(yīng)商使用，含以下內(nèi)容：供應(yīng)商負(fù)責(zé)部門/負(fù)責(zé)人（視不同要素，能夠?yàn)椴煌牟块T或人）、試裝日期、MRD(物料需求日期，由顧客提供)、各要素的開始（打算/實(shí)際）和結(jié)束（打算/實(shí)際）日期。I進(jìn)展指示：I紅線表示當(dāng)前日期。J備注/評估：J該欄由供應(yīng)商填寫。必要時(shí)，供應(yīng)商應(yīng)標(biāo)明備注，且應(yīng)對每個(gè)要素做出評估（綠色或紅色）。 見要素1，評估指南。備注K：K此欄可由供應(yīng)商或顧客完成。A. 治理狀況評審 該評審應(yīng)圍繞總進(jìn)度（顧客的和供應(yīng)商的），并應(yīng)作為時(shí)期性里程碑體現(xiàn)在SQAS上，它們涉及到對過程、工裝、解決措施等的“目標(biāo)與實(shí)際”的情況作出充分的評審。至少，每個(gè)質(zhì)量門應(yīng)有