(完整版)外貿(mào)英文郵件范文(免費版)

外貿(mào)業(yè)務(wù)全套英文郵件第一步向顧客推銷商品DearSir:May1,2001Inquiriesregardingournewproduct,theDeerMountainBike,havebeencominginfromallpartsoftheworld.Reportsfromusersconfirmwhatweknewbeforeitwasputonthemarket-thatitisthebestmountainbikeavailable.Enclosedisourbrochure.Yoursfaithfully2.提出詢價DearSir:Jun.1,2001Wereceivedyourpromotionalletterandbrochuretoday.WebelievethatyourwoulddowellhereintheU.S.A.Kindlysendusfurtherdetailsofyourpricesandtermsofsale.Weaskyoutomakeeveryefforttoquoteatcompetitivepricesinordertosecureourbusiness.Welookforwardtohearingfromyousoon..Truly3.迅速提供報價DearSir:June4,2001ThankyouforyourinquiryofJunethe1stconcerningtheDeerMountainBike.Itgivesusgreatpleasuretosendalongthetechnicalinformationonthemodeltogetherwiththecatalogandpricelist.Afterstudyingthepricesandtermsoftrade,youwillunderstandwhyweareworkingtocapacitytomeetthedemand.Welookforwardtotheopportunityofbeingofserviceofyou.交易的契機4.如何討價還價DearSir:June8,2001Wehavereceivedyourpricelistsandhavestudieditcarefully.However,thepricelevelinyourquotationistoohighforthismarket,Ifyouarepreparedtograntusadiscountof10%foraquantityof200,wewouldagreetoyouroffer.Youshouldnotethatsomepricecutwilljustifyitselfbyanincreaseinbusiness.Wehopetohearfromyousoon.Yourstruly5-1同意進口商的還價DearSirs:June12,2001ThankyouforyourletterofJunethe8th.Wehaveacceptedyourofferonthetermssuggested.Enclosedourwillfindaspecialpricelistthatwebelievewillmeetyourideasofprices.Youshouldnotethattherecentadvancesinrawmaterialshaveaffectedthecostofthisproductunfavorably.However,foryourorderwehavekeptourpricesdown.Sincerely5-2拒絕進口商的還價DearSirs:June12,2001ThankyouforyourletterofJunethe8th.Weregretthatwecannotmeetyourterms.Wemustpointoutthatthefallingmarkethereleavesuslittleornomarginofprofit.Wemustaskyouforakeenerpriceinrespecttofutureorders.Atpresentthebestdiscountofferedforaquantityof200is5%.Ourcurrentsituationleavesuslittleroomtobargain.Wehopeyouwillreconsidertheoffer.Truly6.正式提出訂單DearSir:June15,2001Wehavediscussedyourofferof5%andacceptitonthetermsquoted.Wearepreparedtogiveyourproductatrial,providedyoucanguaranteedeliveryonorbeforethe20thofSeptember.Theenclosedorderisgivenstrictlyonthiscondition.Wereservetherightofrefusalofdeliveryand/orcancellationoftheorderafterthisdate.Truly7.確認訂單DearSir:June20,2001ThankyouverymuchforyourorderofJune15for200DeerMountainBikes.Wewillmakeeverypossibleefforttospeedupdelivery.Wewilladviseyouofthedateofdispatch.Weareatyourserviceatalltimes.Sincerely8.請求開立信用證Gentlemen:June18,2001ThankyouforyourorderNo.599.Inordertoexecuteit,pleaseopenanirrevocableL/CfortheamountofUS$50,000inourfavor.ThisaccountshallbeavailableuntilSep.20.UponarrivaloftheL/Cwewillpackandshiptheorderasrequested.Sincerely9.通知已開立信用證DearSir:June24,2001ThankyouforyourletterofJune18enclosingdetailsofyourterms.AccordingtoyourrequestforopeninganirrevocableL/C,wehaveinstructedtheBeijingCityCommercialBanktoopenacreditforUS$50,000inyourfavor,validuntilSep.20.Pleaseadviseusbyfaxwhentheorderhasbeenexecuted.Sincerely10.請求信用證延期DearSir：Sep.1,2001Wearesorrytoreportthatinspiteofoureffort,weareunabletoguaranteeshipmentbytheagreeddateduetoastrikeatourfactory.WeareafraidthatyourL/Cwillbeexpirebeforeshipment.Therefore,pleaseexplainoursituationtoyourcustomersandsecuretheirconsenttoextendtheL/CtoSept.30.Sincerely11.同意更改信用證Gentlemen:Sept.5,2001Wereceivedyourlettertodayandhaveinformedourcustomersofyoursituation.Asrequested,wehaveinstructedtheBeijingCityCommercialBanktoextendtheL/CuptoandincludingSeptember30.Pleasekeepusabreastofanynewdevelopment.Sincerely通知已開立信用證DearSir:June24,2001ThankyouforyourletterofJune18enclosingdetailsofyourterms.AccordingtoyourrequestforopeninganirrevocableL/C,wehaveinstructedtheBeijingCityCommercialBanktoopenacreditforUS$50,000inyourfavor,validuntilSep.20.Pleaseadviseusbyfaxwhentheorderhasbeenexecuted.Sincerely回復(fù)客戶投訴的信函范文客戶投訴我們的同事工作效率和理解能力低下：Michael:IappreciateifugetinvolvewithJane，sheisnotfollowingpo'sinstructionsandgetbacktousinthesamesubjectwithdifference.LastweekwasVetcertificates，thenBillofladingsexplanations，nowispackagingwhenweareattachingalle-mail'sforyouandherreferencewhichisbeendiscussedtobeuseon3months.Wewanttocontinueandtrustinoiurrelationshipbutit'sissueswhichhastobestop.Iwillappreciateifyoucomebacktouswithadeterminationforthefuture.Thanks，第一次草擬的回復(fù)如下（沒發(fā)給客人）：1Re.thebalanceofpackagingIt'sourfaultthatwedidnotexplainwellandcausetheconfusion.Whenweadvised3monthsintheearlyemail，wemeanttoshipthesepackagingin3months，andwhenwetalkedabout1month，wemeanttoreceiveyourorderforthesepackagingin1month，buttheshipdatecanbeNov.Plsadviseifyouwillbeabletoplacetheorderin1monthoryouneedmoretime.Wewillalsoimproveandtakecareinfuturecommunication.Thankyou.2Re.ThecommunicationefficiencyWereviewtheemailsofthesedays.Fortheemailbackandforth，wethinkthemostimportantreasonisbecausewedonotknowwellaboutyourcompanyinternalorganizationandeachperson'sworkscope，sosometimeswedonotaddresstherightpersontoclarifyourquestions，andthemessagewereceivedfromdifferentpeopleisnotconsistent.WegotthisproblemwhenwegotbacktoyouforVetandBL.Plsadviseyourcompanyinternalorganization'sfunction，andwecancontacttherightpersoninfuturecommunication.Thankyou.Apologyagainforanyinconvenience.Wewilltakecareandimproveourcommunicationinfuture.修改以后，最終發(fā)給客人的版本：1Re.thebalanceofpackagingSoriforinconsistentinfoweprovidedandconfuseyou.Whenweadvised3monthsintheearlyemail，wemeanttoshipthesepackagingin3months，andwhenwetalkedabout1month，wemeanttoreceiveyourorderforthesepackagingin1month，buttheshipdatecanbeNovorlater.Plsadviseifyouwillbeabletoplacetheorderin1month?Wewillprovideconsistentinfoandpreventconfusioninfuture.Thankyou.2Re:ThecommunicationefficiencyWedidnoticeittaketoomanybackandforthcommunicationonB/L&Ve，titsoundstomethatourpeopledon'tknowwellaboutyourinternalorganization，weaddressquestiontoimproperpeoplewhichcomebackinaccurateinfoandbringconfusiontous，thiscreatelotsofunnecessarybackandforthcommunication&makebothpartieslossefficiency.Inordertoimprovecommunicationefficiency，couldyouplsadvisewhoweshouldaddressforbelowarea;POplacement，PI(WenoticebothMislayandAngelaplacePos.)AnyquestionrelatedtoPOlogistic&Customsclearance，includingimportpermit，Shippingdocument/VetDocument，etc.NewproductdevelopmentPackaging&artworkapprovalProductionsampleapprovalAccounting(WesupposeweshouldcontactMichaelReid，plsdoublecfm)Again，apologyforinconvenience.Wewillimprovecommunicationefficiencyinfuture.?外貿(mào)函電范文匯總外貿(mào)函電書寫基本原則一、Courtesy禮貌語言要有禮且謙虛，及時地回信也是禮貌的表現(xiàn)。例如：Wehavereceivedwithmanythanksyourletterof20May,andwetakethepleasureofsendingyouourlatestcatalog.Wewishtodrawyourattentiontoaspecialofferwhichwehavemadeinit.Youwillbeparticularlyinterestedinaspecialofferonpage5ofthelatestcatalogenclosed,whichyourequestedinyourletterof20May.二、Consideration體諒寫信時要處處從對方的角度去考慮有什么需求，而不是從自身出發(fā)，語氣上更尊重對方。例如：“Youearn2percentdiscountwhenyoupaycash.Wewillsendyouthebrochurenextmonth.”就比“Weallow2percentdiscountforcashpayment.Wewon'tbeabletosendyouthebrochurethismonth.”要好。三、Completeness完整一封商業(yè)信函應(yīng)概況了各項必需的事項，如邀請信應(yīng)說明時間、地點等，確忌寄出含糊不清的信件。四、Clarity清楚意思表達明確，要注意：（一）避免用詞錯誤：例如：AstothesteamerssailingfromHongKongtoSanFrancisco,wehavebimonthlydirectservices.此處bimonthly有歧義：可以是twiceamonth或者oncetwomonth.故讀信者就迷惑了，可以改寫為:WehavetwodirectsailingseverymonthfromHongKongtoSanFrancisco.WehavesemimonthlydirectsailingfromHongKongtoSanFrancisco.WehaveadirectsailingfromHongKongtoSanFrancisco.（二）注意詞語所放的位置：例如：Weshallbeabletosupply10casesoftheitemonly.Weshallbeabletosupply10casesonlyoftheitem.前者則有兩種商品以上的含義。（三）注意句子的結(jié)構(gòu)：例如：Wesentyou5samplesyesterdayofthegoodswhichyourequestedinyourletterofMay20byair.Wesentyou,byair,5samplesofthegoodswhichyourequestedinyourletterofMay20.五、Conciseness簡潔（一）避免廢話連篇：例如：Wewishtoacknowledgereceiptofyourletter..可.改為：Weappreciateyourletter...Enclosedherewithpleasefindtwocopiesof...可改為:Weenclosetwocopiesof...（二）避免不必要的重復(fù)：（三）短句、單詞的運用：Enclosedherewith>enclosedatthistime>nowduetothefactthat>becauseadraftintheamountof$1000>adraftfor$1000六、Concreteness具體七、Correctness正確外貿(mào)函電:約定約定AppointmentsDearMr./Ms.,Mr.JohnGreen,ourGeneralManager,willbeinParisfromJune2to7andwouldliketocomeandseeyou,say,onJune3at2.00p.m.abouttheopeningofasampleroomthere.Pleaseletusknowifthetimeisconvenientforyou.Ifnot,whattimeyouwouldsuggest.Yoursfaithfully約定尊敬的先生/小姐，我們的總經(jīng)理約翰格林將于六月2日到7日在巴黎，有關(guān)在那開樣品房的事宜，他會于六月3日下午200點拜訪您。請告知這個時間對您是否方便。如不方便，請建議具體時間。您誠摯的外貿(mào)英語函電范文外貿(mào)函電ForeignEconomicRelations&TradeCommitteeofWhatCityAddress:地址略Tel:電話號碼Fax:傳真號碼To:MsJaanaPekkala,ConsultantforChinaSwissOrganizationforFacilitatingInvestmentsFax:+41-1-2493133Totalpagesofthisfax:2DearMsJaanaPekkala,WeunderstandfromTheSwissBusinessGuideforChinathatyourorganizationishelpingSwissfirmsinseekingopportunitiesofinvestinginChinaandbusinesscooperatingwithChinesepartners.ToestablishbusinessrelationswithyourorganizationandattractSwisscompanies'investmenthereinWhat,Wewritetointroduceourcity,thecityofWhat,asoneoftheopencitiesinLiaoningProvince,Chinaandalsoourselves,ForeignEconomicRelations&TradeCommitteeofWhat,asaWhatgovernmentinitiativetofacilitatebusinessrelationshipwithforeigncompanies.OurcommitteeprovidesadviceandassistancetoWhatfirmsseekingtoexporttheirservices,goodstoforeignareasandimportgoodsandservicesabroad.WealsoassistWhatfirmsinestablishmentofjointventuresandcarrytheproceduresforexaminationandapprovalofjointventuresandforeignsoleinvestmentfirms.OurCommitteecanprovideWhatcompanieswithinformationontheworldmarketandspecificcommercialopportunitiesaswellasorganizetrademissions,seminarsandbusinessbriefings.OurcommitteefacilitatesandencouragesinvestmentfromothercountriesintotargetedsectorsofWhateconomyandmaintainsactivepromotionofWhatthroughitsnetworkofcontactsindomesticandabroadareas.Nowadays,weareseekingforeigninvestmentinthefieldofcapitalconstruction,suchasimprovingoftapwatersystemandhighwayconstruction.Also,wearesettingupatanneryzoneinTong'erpu,thelargestleatherclothesproducingandwholesalingbaseinNorthChina.WeinviteSwisscompanieswithmostfavorablepolicestosetuptheirfirmsinanyformontanning,leatherprocessingandsewagetreatment.AnyinformationoninvestmentprojectsintoWhatandonbusinesscooperationwithfirmsinWhatishighlyappreciatedandwillbepassontoanyonewhohaveapproacheduswithinterestinsimilarproject.Youarealsoinvitedtoourcityforinvestigationandbusinesstour.Shouldyouhaveanyquestions,pleasefellfreetocontactus.Thankyouforyourattentionandlookingforwardtoyourpromptreply.Sincerelyyours,QimingDiCommercialAssistantForForeignEconomicRelations&TradeCommitteeofWhatCity外貿(mào)英語函電范文:邀請與答復(fù)外貿(mào)函電:邀請與答復(fù)InvitationandReplyDearMr./Ms,WeshouldliketoinviteyourCorporationtoattendthe2000InternationalFairwhichwillbeheldfromAugust29toSeptember4attheaboveaddress.FulldetailsontheFairwillbesentinaweek.Welookforwardtohearingfromyousoon,andhopethatyouwillbeabletoattend.Yoursfaithfully尊敬的先生/小姐，在上述地址，我們想請貴公司參加于八月二十九日到九月四日舉辦的2000國際商品交易會，關(guān)于交易會的詳情我們一周內(nèi)將寄給你。希望不久能收到你的來信，并能來參加。您誠摯的肯定答復(fù)DearMr./Ms,ThankyouforyourletterofJune28invitingourcorporationtoparticipateinthe2000InternationalFair.Weareverypleasedtoacceptandwillplantodisplayourelectricalappliancesaswedidinpreviousyears.Mr.LiwillbeinyourcityfromJuly2to7tomakespecificarrangementsandwouldverymuchappreciateyourassistance.Yoursfaithfully尊敬的先生/小姐，感謝六月二十八日來信邀請我們公司參加2000國際商品交易會。我們樂于參加并計劃展示我們前幾年生產(chǎn)的電子設(shè)備。李先生將于七月二日至七日去你市做具體安排，非常感謝你的協(xié)助。你誠摯的否定的答復(fù)DearMr./Ms,Thankyouverymuchforyourinvitationtoattendthe2000InternationalFair.Aswearegoingtoopenarepairshopinyourcityatthattime,wearesorrythatweshallnotbeabletocome.Wehopetoseeyouonsomefutureoccasion.Yoursfaithfully尊敬的先生/小姐，非常感謝您邀請我們參加2000國際商品交易會。由于我們將于同一時間到你市新開一家維修店，非常抱歉我們不能前去。希望以后在某些場合見到您。您誠摯的外貿(mào)函電:祝賀信Congratulationletter1DearMr./Ms,Ontheoccasionofthe35thanniversaryofyourNationalDay,pleaseacceptourheartiestcongratulations.Maythetradeconnectionsbetweenourcountriescontinuetodevelopwitheachpassingday!Yoursfaithfully尊敬的先生/小姐，值此國慶三十五周年之際，請接受我們最真誠的祝賀。愿我們兩國之間的貿(mào)易聯(lián)系持續(xù)發(fā)展。你誠摯的Congratulationletter2DearMr.MinisterAllowmetoconveymycongratulationsonyourpromotiontoMinisterofTrade.Iamdelightedthatmanyyearsserviceyouhavegiventoyourcountryshouldhavebeenrecognizedandappreciated.Wewishyousuccessinyournewpostandlookforwardtoclosercooperationwithyouinthedevelopmentoftradebetweenourtwocountries.Sincerely尊敬的部長先生，請允許我向您升任貿(mào)易部長表示祝賀。多年來你對國家的貢獻被認可，欣賞，我非常高興。我們祝愿您在新的職位取得成功，期待我們兩國在貿(mào)易發(fā)展上進一步合作。誠摯的回信DearMr./Ms,Thankyouforyourletterconveyingcongratulationsonmyappointment.Iwishalsotothankyoufortheassistanceyouhavegivenmeinmyworkandlookforwardtobettercooperationinthefuture.Sincerely尊敬的先生/小姐，感謝你來信對我的任命表達的祝賀。我也感謝您對我的工作給予的支持，并期望未來能有更好的合作。誠摯的外貿(mào)函電:咨詢ConsultationDearMr./Ms,Wearemuchconcernedthatyoursalesinrecentmonthshavefallenconsiderably.Atfirstwethoughtthismightbeduetoaslackmarket,butonlookingintothemattermoreclosely,wefindthatthegeneraltrendoftradeduringthisperiodhasbeenupwards.Itispossiblethatyouarefacingdifficultiesofwhichwearenotaware.Ifso,wewouldliketoknowwhatwecandotohelp.We,therefore,lookforwardtoreceivingfromyouadetailedreportonthesituationandsuggestionsastohowwemayhelpinrestoringoursalestotheirformerlevel.Yoursfaithfully咨詢尊敬的先生/小姐：我們非常關(guān)心你方銷售近幾個月大幅度下降。開始我們以為是市場疲軟，但仔細研究問題，我們發(fā)現(xiàn)過去這段時間貿(mào)易的總趨勢是上升的。有可能你方面臨我方還不知道的困難，如是這樣，我方想知道是否能幫助什么。我們期望收到關(guān)于問題的詳細報告，及建議我們怎樣幫助才能把銷售恢復(fù)到原來的水平。您誠摯的建立與發(fā)展關(guān)系函電們從我駐巴基斯坦使館商務(wù)參贊處得悉貴公司的名稱和地址，現(xiàn)借此機會與你方通信，意在建立友好業(yè)務(wù)關(guān)系。我們是一家國營公司，專門經(jīng)營臺布出口業(yè)務(wù)。我們能接受顧客的來樣定貨，來樣中可具體需要產(chǎn)品的花樣圖案，規(guī)格及包裝裝潢的要求。為使你方對我各類臺布有大致的了解，我們另航寄最新的目錄供參考。如果你方對產(chǎn)品有興趣，請盡快通知我方。一俟收到你方具體詢盤，即寄送報價單和樣本。盼早復(fù)。SPECIMEN：INTRODUCINGBUSINESSOPERATIONDearSirs,RE:TABLECLOTHWehaveyournameandadressfromtheCommercialOfficeofChineseEmbassyinPakistan.Wetakethisopportunitytowritetoyouwithaviewtosetupfriendbusinessrelationswithyou.Weareastate-ownedcompanydealingspeciallywiththeexportoftablecloth.Weareinapositiontoacceptordersaccordingtothecustomer'sspmples.Inthecustomer'sspmples,requestabouttheassortedpattern,specificationandpackageoftheneededgoodscanbeindicatedparticularly.Inordertogiveyouagengralideaofvariouskindsofthetable-clothwearehandling,weareairmailingyouunderseparatecoverourlatestcatalogueforyourreference.Pleaseletusknowimmediatelyifyouareinterestedinourproducts.Wewillsendyouourpricelistandsampletoyouassoonaswereceiveyourspecificinquiry.Lookingforwardtoyourearlyreply,weare.Yoursfaithfully范文2求建立直接貿(mào)易關(guān)系尋求建立貿(mào)易關(guān)系我們和交往多年,承他向我們推薦了貴公司。目前，我們專門從事地區(qū)的貿(mào)易,但尚未與貴公司有貿(mào)易交往。由于我們對推銷感興趣，故特致函，以求能早日與貴方建立直接的貿(mào)易關(guān)系。我們期待貴方能寄來你們有興趣出售的各種（貨物）的詳細說明和外銷價格。我們將愉快地調(diào)查我方市場可能銷售的情況。另一方面，若貴公司愿從我方購買產(chǎn)品，承蒙關(guān)照，請將你們感興趣的貨物逐項列表，一并寄來，以便視我方供貨能力，向貴公司提供一切所需的資料。盼早日賜復(fù)。范文3接受推薦客戶同意建立業(yè)務(wù)關(guān)系謝謝貴公司5月7日來函，非常感謝向你推薦了我們。承作為的出口商，你愿意與我們建直接貿(mào)易關(guān)系，這恰巧與我們的愿望一致。我們非常愉快地答復(fù)你對所需要的資料。所附上的商品樣車，將會給你提供一套完整的各種貨物的詳細說明和出售價格。目前，我們對混紡人造纖維感興趣，如蒙貴公司寄來商品目錄、樣車以及有關(guān)需要的資料，便于我們熟悉貴公司的供貨用料和質(zhì)量情況，將不勝感激。我們保證，如果貴公司貨物的質(zhì)量及價格均具有競爭性，我方將大量訂貨。欣然等候貴方通知。范文4恢復(fù)業(yè)務(wù)往來恢復(fù)業(yè)務(wù)往來回顧去年貴我雙方業(yè)務(wù)往來的記錄，我們發(fā)現(xiàn)已很久未獲貴公司的訂單了。想來貴公司仍在經(jīng)營我公司的商品，請告知最近貴方推銷打算和意圖為感。如果你們對我公司在訂貨方面有什么意見或建議，請予提出，以便我們慎重研究。你們必定樂于得悉我們的產(chǎn)品在工藝和包裝方面都已做出了一系列的改進，現(xiàn)特郵寄若干貴公司過去訂貨的新型式樣品。當你們收到后，將會發(fā)現(xiàn)這些新型式很符合貴方要求，并將導致貴我之間友好業(yè)務(wù)聯(lián)系的恢復(fù)和發(fā)展。希望得到你們積極的響應(yīng)。范文5介紹商檢業(yè)務(wù)介紹商品檢驗情況我們很高興在此信中向貴方介紹我國商品檢驗方面的情況。我國商品檢驗局是獨立的檢驗機構(gòu)，凡國家規(guī)定檢驗的進出口商品以及合同規(guī)定檢驗的商品，都由商品檢驗局檢驗并出具證書。海關(guān)監(jiān)管憑商檢合格證書驗放。商品檢驗局還接受對買方、賣方、運輸和保險部門申請的公證鑒定工作，如重量鑒定，殘損鑒定，船艙檢驗。監(jiān)督裝卸，貨載衡量，產(chǎn)地、價值、包裝證明，簽封樣品等，并出具證明。為確保買賣雙方利益，對出口商品允許買方在合同規(guī)定期限內(nèi)復(fù)驗。如發(fā)現(xiàn)質(zhì)量、數(shù)量上有問題，買方可憑第三者檢驗機構(gòu)的證明向我出口公司提出異議。我國商品檢驗局與國外檢驗機構(gòu)已逐步建立相互委托的業(yè)務(wù)關(guān)系。此間商品檢驗局可以接受國外檢驗機構(gòu)或?qū)ν赓Q(mào)易關(guān)系人的委托，辦理在我國的檢驗工作，也可委托國外檢驗機構(gòu)為我們在國外辦理檢驗。你們?nèi)缬性儐?，定會給予重視。范文6介紹海關(guān)情況介紹海關(guān)情況我國進出國境的貨物、運輸工具、行李物品都由我國海關(guān)監(jiān)督管理。所有進出國境的貨物必須經(jīng)過海關(guān)查驗放行后，貨物才可以提取或裝運。對出口貨物的查驗，一般是查驗進出口許可證件。但對應(yīng)進行商品檢驗、動植物檢疫、藥物檢驗或者其他管制的貨物，還必須查驗有關(guān)主管機關(guān)簽發(fā)的證件，例如出口法定商檢的貨物就必須憑商檢證核放。凡經(jīng)準許進出我國國境的貨物，均應(yīng)按照海關(guān)進出口稅則，由海關(guān)計征進口稅或出口稅。進口貨物以到岸價格為完稅價格；出口貨物以離岸價格除去出口稅為完稅價格。外貿(mào)函電:中英文函電范文對照外貿(mào)函電:回信外貿(mào)函電:回信（英文版）DearMr./Ms,Thankyouforyourletterconveyingcongratulationsonmyappointment.Iwishalsotothankyoufortheassistanceyouhavegivenmeinmyworkandlookforwardtobettercooperationinthefuture.Sincerely外貿(mào)函電:回信（中文版）尊敬的先生/小姐，感謝你來信對我的任命表達的祝賀。我也感謝您對我的工作給予的支持，并期望未來能有更好的合作。誠摯的外貿(mào)函電：回復(fù)投訴外貿(mào)函電：回復(fù)投訴（英文版）20May2000Kee&Co.,Ltd34RegentStreetLondon,UKDearSirs:Thankyouforyourletterof20Mayreferringtoyourorderno.252.Wearegladtohearthattheconsignmentwasdeliveredpromptly.Weregret,however,thatcaseno.46didnotcontainthegoodsyouordered.Wehaveinvestigatedthematterandfindthatwedidmakeamistakeinputtingtheordertogether.Wehavearrangedforthecorrectgoodstobedispatchedtoyouatonce.Therelevantdocumentswillbemailedtoyouassoonastheyareready.Pleasekeepcaseno.46anditscontentsuntilcalledforbyouragentswhohavebeeninformedofthesituation.Weapologizefortheinconveniencecausedbyourerror.Yoursfaithfully,TonySmithChiefSeller外貿(mào)函電：回復(fù)投訴（中文版）——先生:多謝五月二十日有關(guān)第252號定單的來信。得悉貨物及時運抵，感到高興。有關(guān)第46號箱錯運貨物一事，在此向貴公司致歉。經(jīng)調(diào)查，發(fā)現(xiàn)裝運時誤將貨物同放，所以有此錯失。該缺貨已安排即時發(fā)運，有關(guān)文件準備好后會立即寄出。錯運的貨物煩請代存，本公司已知會代理商，不日將與貴公司聯(lián)絡(luò)。因此失誤而引致任何不便，本公司深感歉意。銷售部主任托尼.斯密思謹上2000年5月20日外貿(mào)函電：錯運貨物的回復(fù)外貿(mào)函電：錯運貨物的回復(fù)（英文版）20May2000Kee&Co.,Ltd34RegentStreetLondon,UKDearSirs:Thankyouforyourletterof20Mayregardingyourorderno.645.Wearesorrytolearnthattherewasamix-upinyourorder.Wearenowsendingtheconsignmenttoyoubyairfreight.Itshouldbewithyouwithinaweek.Thenecessarydocumentationwillbesentunderseparatecover.Pleaseholdthegoodswhichwerewronglyshippedforcollection.Weofferoursincereapologiesforthedelay.Shouldyouhaveanyfurtherproblems,pleasedonothesitatetocontactusimmediately.Yoursfaithfully,TonySmithChiefSeller外貿(mào)函電：錯運貨物的回復(fù)（中文版）——先生:五月二十日有關(guān)第645號定單的來信收到。得知錯運貨物，本公司感到抱歉。正確的貨物已安排空運，應(yīng)于一周內(nèi)運抵。有關(guān)文件將加函寄上。煩請暫存錯運給貴方的貨物。如有任何疑問，歡迎與本公司聯(lián)絡(luò)。對于是次錯失，謹再次表示歉意。銷售部主任托尼.斯密思謹上2000年5月20日外貿(mào)函電范文匯總（1）范文,函電,外貿(mào),匯總外貿(mào)函電書寫基本原則一、Courtesy禮貌語言要有禮且謙虛，及時地回信也是禮貌的表現(xiàn)。例如：Wehavereceivedwithmanythanksyourletterof20May,andwetakethepleasureofsendingyouourlatestcatalog.Wewishtodrawyourattentiontoaspecialofferwhichwehavemadeinit.Youwillbeparticularlyinterestedinaspecialofferonpage5ofthelatestcatalogenclosed,whichyourequestedinyourletterof20May.二、Consideration體諒寫信時要處處從對方的角度去考慮有什么需求，而不是從自身出發(fā)，語氣上更尊重對方。例如：“Youearn2percentdiscountwhenyoupaycash.Wewillsendyouthebrochurenextmonth.”就比“Weallow2percentdiscountforcashpayment.Wewon'tbeabletosendyouthebrochurethismonth.”要好。三、Completeness完整一封商業(yè)信函應(yīng)概況了各項必需的事項，如邀請信應(yīng)說明時間、地點等，確忌寄出含糊不清的信件。四、Clarity清楚意思表達明確，要注意：（一）避免用詞錯誤：例如：AstothesteamerssailingfromHongKongtoSanFrancisco,wehavebimonthlydirectservices.此處bimonthly有歧義：可以是twiceamonth或者oncetwomonth.故讀信者就迷惑了，可以改寫為：1.WehavetwodirectsailingseverymonthfromHongKongtoSanFrancisco.2.WehavesemimonthlydirectsailingfromHongKongtoSanFrancisco.3.WehaveadirectsailingfromHongKongtoSanFrancisco.（二）注意詞語所放的位置：例如：1.Weshallbeabletosupply10casesoftheitemonly.2.Weshallbeabletosupply10casesonlyoftheitem.前者則有兩種商品以上的含義。（三）注意句子的結(jié)構(gòu)：例如：1.Wesentyou5samplesyesterdayofthegoodswhichyourequestedinyourletterofMay20byair.2.Wesentyou,byair,5samplesofthegoodswhichyourequestedinyourletterofMay20.五、Conciseness簡潔（一）避免廢話連篇：例如：1.Wewishtoacknowledgereceiptofyourletter...可改為：Weappreciateyourletter...2.Enclosedherewithpleasefindtwocopiesof...可改為:Weenclosetwocopiesof...（二）避免不必要的重復(fù)：（三）短句、單詞的運用：Enclosedherewith>enclosedatthistime>nowduetothefactthat>becauseadraftintheamountof$1000——>adraftfor$1000六、Concreteness具體七、Correctness正確外貿(mào)函電:約定約定AppointmentsDearMr./Ms.,Mr.JohnGreen,ourGeneralManager,willbeinParisfromJune2to7andwouldliketocomeandseeyou,say,onJune3at2.00p.m.abouttheopeningofasampleroomthere.Pleaseletusknowifthetimeisconvenientforyou.Ifnot,whattimeyouwouldsuggest.Yoursfaithfully約定尊敬的先生/小姐，我們的總經(jīng)理約翰格林將于六月2日到7日在巴黎，有關(guān)在那開樣品房的事宜，他會于六月3日下午2：00點拜訪您。請告知這個時間對您是否方便。如不方便，請建議具體時間。您誠摯的外貿(mào)英語函電范文外貿(mào)函電ForeignEconomicRelations&TradeCommitteeofWhatCityAddress:地址略Tel:電話號碼Fax:傳真號碼略To:MsJaanaPekkala,ConsultantforChinaSwissOrganizationforFacilitatingInvestmentsFax:+41-1-2493133Totalpagesofthisfax:2DearMsJaanaPekkala,WeunderstandfromTheSwissBusinessGuideforChinathatyourorganizationishelpingSwissfirmsinseekingopportunitiesofinvestinginChinaandbusinesscooperatingwithChinesepartners.ToestablishbusinessrelationswithyourorganizationandattractSwisscompanies'investmenthereinWhat,Wewritetointroduceourcity,thecityofWhat,asoneoftheopencitiesinLiaoningProvince,Chinaandalsoourselves,ForeignEconomicRelations&TradeCommitteeofWhat,asaWhatgovernmentinitiativetofacilitatebusinessrelationshipwithforeigncompanies.OurcommitteeprovidesadviceandassistancetoWhatfirmsseekingtoexporttheirservices,goodstoforeignareasandimportgoodsandservicesabroad.WealsoassistWhatfirmsinestablishmentofjointventuresandcarrytheproceduresforexaminationandapprovalofjointventuresandforeignsoleinvestmentfirms.OurCommitteecanprovideWhatcompanieswithinformationontheworldmarketandspecificcommercialopportunitiesaswellasorganizetrademissions,seminarsandbusinessbriefings.OurcommitteefacilitatesandencouragesinvestmentfromothercountriesintotargetedsectorsofWhateconomyandmaintainsactivepromotionofWhatthroughitsnetworkofcontactsindomesticandabroadareas.Nowadays,weareseekingforeigninvestmentinthefieldofcapitalconstruction,suchasimprovingoftapwatersystemandhighwayconstruction.Also,wearesettingupatanneryzoneinTong'erpu,thelargestleatherclothesproducingandwholesalingbaseinNorthChina.WeinviteSwisscompanieswithmostfavorablepolicestosetuptheirfirmsinanyformontanning,leatherprocessingandsewagetreatment.AnyinformationoninvestmentprojectsintoWhatandonbusinesscooperationwithfirmsinWhatishighlyappreciatedandwillbepassontoanyonewhohaveapproacheduswithinterestinsimilarproject.Youarealsoinvitedtoourcityforinvestigationandbusinesstour.Shouldyouhaveanyquestions,pleasefellfreetocontactus.Thankyouforyourattentionandlookingforwardtoyourpromptreply.Sincerelyyours,QimingDiCommercialAssistantForForeignEconomicRelations&TradeCommitteeofWhatCity外貿(mào)英語函電范文:邀請與答復(fù)外貿(mào)函電:邀請與答復(fù)InvitationandReplyDearMr./Ms,WeshouldliketoinviteyourCorporationtoattendthe2000InternationalFairwhichwillbeheldfromAugust29toSeptember4attheaboveaddress.FulldetailsontheFairwillbesentinaweek.Welookforwardtohearingfromyousoon,andhopethatyouwillbeabletoattend.Yoursfaithfully尊敬的先生/小姐，在上述地址，我們想請貴公司參加于八月二十九日到九月四日舉辦的2000國際商品交易會，關(guān)于交易會的詳情我們一周內(nèi)將寄給你。希望不久能收到你的來信，并能來參加。您誠摯的肯定答復(fù)DearMr./Ms,ThankyouforyourletterofJune28invitingourcorporationtoparticipateinthe2000InternationalFair.Weareverypleasedtoacceptandwillplantodisplayourelectricalappliancesaswedidinpreviousyears.Mr.LiwillbeinyourcityfromJuly2to7tomakespecificarrangementsandwouldverymuchappreciateyourassistance.Yoursfaithfully尊敬的先生/小姐，感謝六月二十八日來信邀請我們公司參加2000國際商品交易會。我們樂于參加并計劃展示我們前幾年生產(chǎn)的電子設(shè)備。李先生將于七月二日至七日去你市做具體安排，非常感謝你的協(xié)助。你誠摯的否定的答復(fù)DearMr./Ms,Thankyouverymuchforyourinvitationtoattendthe2000InternationalFair.Aswearegoingtoopenarepairshopinyourcityatthattime,wearesorrythatweshallnotbeabletocome.Wehopetoseeyouonsomefutureoccasion.Yoursfaithfully尊敬的先生/小姐，非常感謝您邀請我們參加2000國際商品交易會。由于我們將于同一時間到你市新開一家維修店，非常抱歉我們不能前去。希望以后在某些場合見到您。退貨英語表達若非商品瑕疵我們并不接受退貨，而瑕疵品將依照您的意愿替換（若尚有存貨）或是退款。Wedonotacceptmerchandiseforreturnunlessitemsaredefective,inwhichcasetheywillbereplaced,subjecttoavailability,orrefundedatbuyersdiscretion.若因商品質(zhì)量或由于我們的失誤而導致的退貨,將會保證得到100%的退款。Ifthereturniscausedbytheproductqualityorthemistakefromus,youwillbeguaranteedtoget100%refund.我們提供90天的退貨保證。Weoffera90-dayreturnpolicy.禮品不設(shè)退貨或退換現(xiàn)金。Giftsredeemedarenon-returnableandcannotbeexchangedforcash.有關(guān)退貨事宜，請與您的產(chǎn)品供應(yīng)商或售貨商接洽。Contactyourproductssupplierorvendorforreturninstructions.如果達成退貨退款協(xié)議，本店鋪會收取貨品退回運費。我們在收到退回貨物后，會退回款項Ifwehaverefundsagreements,youwillberesponsibleforthereturnshippingcharges.Thebalancewillberefundedbacktoyouafterwereceivetheitems.貨到付款英文我公司堅持貨到付款，不打任何折扣。Weinsistonpaymentincashondeliverywithoutallowinganydiscount.這是一家現(xiàn)金凈流入的企業(yè)現(xiàn)金收入很穩(wěn)定的企業(yè)，客戶是貨到付款，而供應(yīng)商們發(fā)貨后30日內(nèi)就支付Itwasacashpositivebusinesswherebyclientspaycash-on-deliveryandsuppliersarepaid30daysafterdelivery.我們暫時只接受貨到付款，不便之處，敬請原諒?？蛻粲谑肇洉r請用現(xiàn)金付款。WeacceptCashOnDeliveryonlyuptothismoment.Sorryforanyinconveniencecaused.我公司不接受貨到付款的支付方式，但可以考慮隨單付款的支付方式。Wewon''tacceptpaymentincashondelivery,butmayconsiderpaymentincashwithorder.通常我們接受即期信用證付款或電匯。我們從不接受貨到付款的辦法。WeusuallyacceptpaymentbyL/CatsightdraftorbyT/Tinadvance,