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第/r/nPAGE/r/n5/r/n頁共/r/nNUMPAGES/r/n5/r/n頁/r/n2021人/r/n?/r/n力資源個人/r/n?/r/n總結/r/n一、/r/n?/r/n主要工作完/r/n?/r/n成情況/r/n_/r/n?/r/n__年,是/r/n?/r/n公司業(yè)務突/r/n?/r/n飛猛進的一/r/n?/r/n年,這一年/r/n?/r/n來里實現(xiàn)了/r/n?/r/n銷售業(yè)績和/r/n?/r/n員工規(guī)模的/r/n?/r/n雙翻番。人/r/n?/r/n力資源部作/r/n?/r/n為公司重要/r/n?/r/n的職能部門/r/n?/r/n,在保障人/r/n?/r/n才供應及公/r/n?/r/n司正常運轉(zhuǎn)/r/n?/r/n方面發(fā)揮了/r/n?/r/n重要作用。/r/n?/r/n___年人/r/n?/r/n力資源部以/r/n?/r/n“完善基礎/r/n?/r/n管理平臺”/r/n?/r/n為目標,以/r/n?/r/n員工招聘為/r/n?/r/n重點,主要/r/n?/r/n開展了以下/r/n?/r/n幾個方面的/r/n?/r/n工作/r/n(一/r/n?/r/n員工招聘與/r/n?/r/n培訓/r/n__/r/n?/r/n_年隨著公/r/n?/r/n司業(yè)務的急/r/n?/r/n速發(fā)展,員/r/n?/r/n工規(guī)模不斷/r/n?/r/n擴張,由年/r/n?/r/n初的___/r/n?/r/n余人擴張到/r/n?/r/n___人,/r/n?/r/n累計完成招/r/n?/r/n聘___人/r/n?/r/n(包括離職/r/n?/r/n人員,研發(fā)/r/n?/r/n人員新增_/r/n?/r/n__人,技/r/n?/r/n術人員新增/r/n?/r/n___人,/r/n?/r/n市場銷售人/r/n?/r/n員新增__/r/n?/r/n_/r/n人,行政/r/n?/r/n人員新增_/r/n?/r/n__人,人/r/n?/r/n才結構和員/r/n?/r/n工整體素質(zhì)/r/n?/r/n不斷得到優(yōu)/r/n?/r/n化。___/r/n?/r/n年共___/r/n?/r/n新員工培訓/r/n?/r/n___次,/r/n?/r/n技術培訓_/r/n?/r/n__次,起/r/n?/r/n草并制定新/r/n?/r/n員工培訓方/r/n?/r/n案。/r/n(二/r/n?/r/n制度及流程/r/n?/r/n建設/r/n隨著/r/n?/r/n公司的不斷/r/n?/r/n發(fā)展,一些/r/n?/r/n制度及流程/r/n?/r/n也不斷得到/r/n?/r/n修訂及完善/r/n?/r/n。___年/r/n?/r/n人力資源部/r/n?/r/n主導和參與/r/n?/r/n修訂了《費/r/n?/r/n用報銷及差/r/n?/r/n旅管理制度/r/n?/r/n》、《銷售/r/n?/r/n管理暫行規(guī)/r/n?/r/n定》、《項/r/n?/r/n目管理暫行/r/n?/r/n規(guī)定》、《/r/n?/r/n版本發(fā)布及/r/n?/r/n實施流程/r/n》/r/n?/r/n、《個人購/r/n?/r/n置筆記本電/r/n?/r/n腦補貼暫行/r/n?/r/n規(guī)定》、《/r/n?/r/n考勤管理暫/r/n?/r/n行規(guī)定》、/r/n?/r/n《辦事處管/r/n?/r/n理暫行規(guī)定/r/n?/r/n》、《工號/r/n?/r/n編制規(guī)則及/r/n?/r/n工作證管理/r/n?/r/n暫行規(guī)定》/r/n?/r/n、《勞動合/r/n?/r/n同范本》等/r/n?/r/n相關制度流/r/n?/r/n程。/r/n(三/r/n?/r/n員工/r/n關系管/r/n?/r/n理與企業(yè)文/r/n?/r/n化建設/r/n隨/r/n?/r/n著員工規(guī)模/r/n?/r/n的不斷擴張/r/n?/r/n,良好的員/r/n?/r/n工關系和企/r/n?/r/n業(yè)文化建設/r/n?/r/n顯得尤為重/r/n?/r/n要。___/r/n?/r/n年人力資源/r/n?/r/n部主要開展/r/n?/r/n了以下幾個/r/n?/r/n方面的工作/r/n?/r/n:一是穩(wěn)妥/r/n?/r/n處理員工離/r/n?/r/n職,減少勞/r/n?/r/n動糾紛和負/r/n?/r/n面影響;二/r/n?/r/n是籌劃__/r/n?/r/n_員工__/r/n?/r/n_活動及年/r/n?/r/n會,增強員/r/n?/r/n工凝聚力;/r/n?/r/n三員積極地/r/n?/r/n進行員工日/r/n?/r/n常的教育與/r/n?/r/n引導,提高/r/n?/r/n員工工作積/r/n?/r/n極性;四是/r/n?/r/n通過表彰先/r/n?/r/n進,鞭策落/r/n?/r/n后,培育積/r/n?/r/n極進取的企/r/n?/r/n業(yè)文化;五/r/n?/r/n是實施工號/r/n?/r/n及工作證管/r/n?/r/n理制度,提/r/n?/r/n高員工歸屬/r/n?/r/n感。/r/n(四/r/n?/r/n重要文字_/r/n?/r/n__及文件/r/n?/r/n起草/r/n__/r/n?/r/n_年人力資/r/n?/r/n源部還承擔/r/n?/r/n了公司重要/r/n?/r/n文件起草及/r/n?/r/n文字___/r/n?/r/n工作。主要/r/n?/r/n包括:__/r/n?/r/n_政府采購/r/n?/r/n目錄、/r/nis/r/n?/r/no質(zhì)量管理/r/n?/r/n認證、商密/r/n?/r/n資質(zhì)申請、/r/n?/r/n海淀區(qū)自主/r/n?/r/n創(chuàng)新產(chǎn)品、/r/n?/r/n國家自主創(chuàng)/r/n?/r/n新產(chǎn)品、科/r/n?/r/n技部科技型/r/n?/r/n企業(yè)創(chuàng)新資/r/n?/r/n金、海淀園/r/n?/r/n重大產(chǎn)業(yè)專/r/n?/r/n項、海淀科/r/n?/r/n委基本計劃/r/n?/r/n、公司年度/r/n?/r/n工作總結及/r/n?/r/n規(guī)劃起草、/r/n?/r/n重要通知起/r/n?/r/n草及發(fā)布、/r/n?/r/n重要會議_/r/n?/r/n__及紀要/r/n?/r/n發(fā)布等。/r/n?/r/n(五其他日/r/n?/r/n常事務性工/r/n?/r/n作/r/n積極穩(wěn)/r/n?/r/n妥有效地處/r/n?/r/n理好日常事/r/n?/r/n務性工作,/r/n?/r/n是公司管理/r/n?/r/n和運營的基/r/n?/r/n礎。___/r/n?/r/n年人力資源/r/n?/r/n部積極處理/r/n?/r/n了以下幾個/r/n?/r/n方面的事務/r/n?/r/n性工作:簡/r/n?/r/n歷篩選及面/r/n?/r/n試通知、面/r/n?/r/n試及面試_/r/n?/r/n__、工資/r/n?/r/n表制作及上/r/n?/r/n報、技術文/r/n?/r/n檔的翻譯、/r/n?/r/n績效考核的/r/n?/r/n___及實/r/n?/r/n施、員工轉(zhuǎn)/r/n?/r/n正___及/r/n?/r/n實施、年度/r/n?/r/n考核___/r/n?/r/n及實施等。/r/n?/r/n二.存在/r/n?/r/n的主要問/r/n題/r/n?/r/n(一管理/r/n?/r/n平臺亟待規(guī)/r/n?/r/n范和完善/r/n?/r/n近兩年人力/r/n?/r/n資部以制度/r/n?/r/n及流程建設/r/n?/r/n為重點,初/r/n?/r/n步建立了基/r/n?/r/n礎管理平/r/n臺/r/n?/r/n,但仍然存/r/n?/r/n在不少問題/r/n?/r/n,主要體現(xiàn)/r/n?/r/n在:一是制/r/n?/r/n度流程不健/r/n?/r/n全,還有許/r/n?/r/n多工作找不/r/n?/r/n到制度及流/r/n?/r/n程依據(jù),員/r/n?/r/n工憑感覺或/r/n?/r/n以往的習慣/r/n?/r/n做事很容易/r/n?/r/n造成權責不/r/n?/r/n清,遇到問/r/n?/r/n題相互推諉/r/n?/r/n扯皮,獎罰/r/n?/r/n不明,激勵/r/n?/r/n乏力,導致/r/n?/r/n員工得過且/r/n?/r/n過;二是制/r/n?/r/n度缺乏可行/r/n?/r/n性和可操作/r/n?/r/n性,有些制/r/n?/r/n度由于原則/r/n?/r/n性太強,或/r/n?/r/n者是過于復/r/n?/r/n雜脫離公司/r/n?/r/n實際,對一/r/n?/r/n些具體的、/r/n?/r/n突發(fā)的事件/r/n?/r/n沒有明確規(guī)/r/n?/r/n定,造成制/r/n?/r/n度執(zhí)行過程/r/n?/r/n中困難重重/r/n?/r/n;三是制度/r/n?/r/n缺乏執(zhí)行力/r/n?/r/n,由于長期/r/n?/r/n以來形成的/r/n?/r/n習慣和文化/r/n?/r/n,在新制度/r/n?/r/n的執(zhí)行過程/r/n?/r/n中遇到阻礙/r/n?/r/n,從短期來/r/n?/r/n看,工作的/r/n?/r/n規(guī)范可能會/r/n?/r/n造成一定的/r/n?/r/n時間和人力/r/n?/r/n成本,但從/r/n?/r/n長期來看,/r/n?/r/n沒有一套規(guī)/r/n?/r/n范的工作流/r/n?/r/n程勢必會增/r/n?/r/n加不少溝通/r/n?/r/n、培訓成本/r/n?/r/n,更嚴重可/r/n?/r/n能會阻礙公/r/n?/r/n司進一步的/r/n?/r/n發(fā)展。/r/n(/r/n?/r/n二員工培訓/r/n?/r/n力度薄弱/r/n?/r/n員工培訓是/r/n?/r/n人力資源開/r/n?/r/n發(fā)的重要手/r/n?/r/n段,也是一/r/n?/r/n項重要的投/r/n?/r/n資。由于缺/r/n?/r/n乏培訓,造/r/n?/r/n成了許多隱/r/n?/r/n形成本和損/r/n?/r/n失。培訓需/r/n?/r/n要投入,不/r/n?/r/n僅包括人力/r/n?/r/n成本的投入/r/n?/r/n,還包括資/r/n?/r/n金的投入。/r/n?/r/n當前公司缺/r/n?/r/n乏系統(tǒng)的培/r/n?/r/n訓機制,在/r/n?/r/n員工培訓中/r/n?/r/n人力資源部/r/n?/r/n、業(yè)務部門/r/n?/r/n各自應充當/r/n?/r/n什么樣的角/r/n?/r/n色,培訓效/r/n?/r/n果如何,沒/r/n?/r/n有明確界定/r/n?/r/n,并缺乏相/r/n?/r/n關的考核標/r/n?/r/n準。另外,/r/n?/r/n缺乏高質(zhì)量/r/n?/r/n的系統(tǒng)的培/r/n?/r/n訓教材,每/r/n?/r/n次培訓的內(nèi)/r/n?/r/n容/r/n具有很大/r/n?/r/n的隨機性,/r/n?/r/n培訓者和被/r/n?/r/n培訓人都不/r/n?/r/n知道培訓的/r/n?/r/n目標,導致/r/n?/r/n培訓流于形/r/n?/r/n式。/r/n(三/r/n?/r/n企業(yè)文化建/r/n?/r/n設滯后/r/n企/r/n?/r/n業(yè)文化是一/r/n?/r/n個企業(yè)的靈/r/n?/r/n魂。企業(yè)文/r/n?/r/n化是系統(tǒng)管/r/n?/r/n理,由精神/r/n?/r/n、物質(zhì)和行/r/n?/r/n為三個層面/r/n?/r/n組成,對員/r/n?/r/n工的歸屬感/r/n?/r/n、行為方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